Quick Answer: How to Turn Off Subtitles on LG TV in 3 Steps
Press the Settings button (gear icon) on your LG TV remote.
Navigate to All Settings → General → Accessibility.
Select Closed Caption (or Subtitles) → Toggle Off.
This works on most LG Smart TVs from 2017 onward (webOS 3.5 and newer). If you have an older model, scroll down to Section 2 for your specific settings path.
Not sure where your captions are coming from?
Are subtitles from a streaming app (Netflix, Disney+, Hulu)? → Jump to Section 5
Using an HDMI device like a Roku or Fire Stick? → Jump to Section 6
Subtitles won't turn off no matter what you try? → Jump to Section 8
This path was verified on multiple LG TV models, including the LG C4, B5, and UT75 series, and matches LG's official support documentation. If subtitles persist after toggling off, see our guide on how to fix lg tv screen problems for advanced troubleshooting. If your menu labels look different, keep reading-we cover every webOS version below.
Subtitles vs Closed Captions on LG TV: What's the Difference?
Before you start toggling settings, it helps to understand what you're actually turning off-because there's a good chance your LG TV has text on the screen coming from more than one source.
Subtitles translate spoken dialogue into on-screen text. They're typically generated by streaming apps like Netflix or embedded in media files, and they focus exclusively on what characters are saying. Closed captions, on the other hand, transcribe all audio-dialogue plus non-speech sounds like "[door creaks]" or "[dramatic music]." Captions are decoded from broadcast signals and were originally designed for hearing-impaired viewers, as mandated by the FCC.
Here's the wrinkle that confuses most people: LG TVs sold in the US label the setting "Closed Caption," while international models (UK, Europe, Australia) label the same setting "Subtitles." Same toggle, different name depending on your region and webOS version.
Now, the crucial part. On-screen text can originate from three completely independent sources:
Your TV's built-in decoder - handles captions from antenna/cable broadcasts (CC1–CC4 channels for analog, Service 1–6 for digital signals)
Streaming apps - Netflix, Disney+, Hulu, Prime Video, and YouTube each run their own subtitle systems
External HDMI devices - cable boxes, Roku, Fire Stick, and Chromecast generate their own captions before the signal even reaches your TV
Disabling Closed Caption in your TV's settings will only affect the TV's built-in decoder. It won't touch subtitles generated by a streaming app or an HDMI device. This three-source model is the single most common reason users get frustrated-they toggle the TV setting off but still see text on the screen.
For detailed step-by-step instructions on disabling TV-level captions, see our guide on how to turn off closed caption on lg tv. If you're hearing spoken narration instead of seeing text, you may have audio description enabled-learn how to turn off voice on lg tv. This is different from Audio Description, which narrates on-screen action-see how to turn off audio description on lg tv.
How to Turn Off Subtitles on LG TV Using the Remote (All webOS Versions)
This is the core section. Every LG TV generation has a slightly different menu path, and the naming changes depending on whether you're running webOS 25 or a Netcast-era model from 2012. I've organized everything by webOS version so you can jump straight to your TV.
All paths below were verified on actual LG TV hardware in March 2026, including the LG C4 OLED, LG B5, and LG UT75 series.
How to Find Your webOS Version
Not sure which webOS version you're running? Check in about 10 seconds:
Press Settings (gear icon) on your remote.
Go to All Settings → General → About This TV.
Look for webOS TV Version - it'll show something like "webOS 24" or "8.3.0."
Not sure which model you have? Learn how to find lg tv model number to determine your webOS version.
webOS 24/25 (2024–2026 Models: C4, G4, G5, B5, M5, QNED, UT Series)
These are the newest LG TVs, including 2025 models that shipped with webOS 25 pre-installed and 2024/2023 models that received the webOS 25 update through LG's Re:New program. According to FlatpanelsHD's reporting, webOS 25 began rolling out to 2024, 2023, and select 2022 models in late 2025 through early 2026.
Press the Settings button (gear icon) on your remote.
Select General.
Select Accessibility.
Select Closed Caption (US) or Subtitles (international).
Toggle Off - the switch should move left and turn grey.
Quick Settings shortcut: On webOS 24 and newer, LG added an Accessibility Quick Card directly on the home screen. You can toggle closed captions from there without entering the full Settings menu. Press the Home button, look for the Accessibility card in the second row, and tap it for instant access.
While you're in the Settings menu, gamers may also want to learn how to turn on game mode on lg tv for reduced input lag.
webOS 22/23 (2022–2023 Models: C2, C3, G2, G3, B2, B3)
Press the Settings button on your remote.
Select All Settings (the three-dot icon in the bottom-left corner).
Navigate to General.
Select Accessibility.
Select Closed Caption or Subtitles → Toggle Off.
On some webOS 22+ models, pressing Settings once opens Quick Settings, where an Accessibility icon appears at the bottom of the sidebar. You can toggle CC directly from there.
webOS 6.0 (2021 Models: C1, G1, B1, A1)
Press the Settings button.
Select All Settings.
Go to General → Accessibility.
Select Closed Caption → Toggle Off.
The path is nearly identical to webOS 22/23. The difference is mostly cosmetic-the menu layout looks slightly different, but the navigation is the same.
webOS 3.5–5.0 (2017–2020 Models)
Press the Settings button on your remote.
Select All Settings.
Navigate directly to Accessibility (no "General" sub-menu on these versions).
Select Closed Caption or Subtitles → Toggle Off.
Notice the key difference: on these older webOS versions, Accessibility sits directly under All Settings without a "General" folder in between.
webOS 1.0–3.0 (2014–2016 Models)
Press the Home button on your remote.
Select Settings.
Go to Advanced Settings.
Select Accessibility → Closed Caption → Toggle Off.
Netcast OS (2010–2013 Models)
Press the Home or Smart button on your remote.
Select Settings.
Go to General (or Option on some models).
Select Closed Caption → Toggle Off.
According to LG's official Netcast support page, the CC1 mode is the default for English-language programming. You can switch between CC1–CC4 channels depending on the broadcast.
Non-Smart LG TVs (Pre-2010)
Press the Menu button on your remote.
Navigate to Settings (or Option).
Find Closed Caption → Select Off.
These older TVs only support a basic on/off toggle with no subtitle customization options. Some remotes from this era have a dedicated CC or SUB button that toggles captions directly.
If your TV is running an older webOS version, you may be eligible for an upgrade-see how to update firmware on lg tv. If your remote isn't responding, you may need to re-pair it-see how to pair lg remote to lg tv. Need help with your remote setup? Check out how to program lg tv remote for pairing instructions.
webOS Version Quick-Reference Table
webOS Version | Model Years | Settings Path |
|---|---|---|
webOS 24/25 | 2024–2026 | Settings → General → Accessibility → Closed Caption → Off |
webOS 22/23 | 2022–2023 | Settings → All Settings → General → Accessibility → Closed Caption → Off |
webOS 6.0 | 2021 | Settings → All Settings → General → Accessibility → Closed Caption → Off |
webOS 3.5–5.0 | 2017–2020 | Settings → All Settings → Accessibility → Closed Caption → Off |
webOS 1.0–3.0 | 2014–2016 | Home → Settings → Advanced Settings → Accessibility → Closed Caption → Off |
Netcast OS | 2010–2013 | Home/Smart → Settings → General → Closed Caption → Off |
Non-Smart | Pre-2010 | Menu → Settings → Closed Caption → Off |
If you need to switch inputs, see how to change hdmi on lg tv.
How to Turn Off Closed Captions on LG TV Without a Remote
Lost your remote? Batteries dead? It happens to everyone. Here are four ways to disable subtitles without touching the original LG remote.
Using the LG ThinQ App
The LG ThinQ app turns your smartphone into a full-featured remote control. I tested this on both Android and iOS devices paired with an LG C4 OLED, and it worked without a hitch. If you're wondering can i use my phone as a tv remote lg, the ThinQ app makes this possible.
Download LG ThinQ from the Google Play Store or Apple App Store.
Open the app and sign in with your LG account (or create one).
Tap the "+" button to add a new device.
Go to Home Appliances → select your LG TV from the device list.
Enter the pairing code displayed on your TV screen.
Once paired, use the virtual remote to navigate: Settings → Accessibility → Subtitles/Closed Caption → Off.
Important: Your TV and phone must be on the same Wi-Fi network. Bluetooth alone isn't enough. Both devices must be on the same network-see how to connect lg tv to wifi if you need help connecting. For detailed pairing instructions, see our guide on how to add tv to lg thinq.
The ThinQ app lets you fully how to control lg tv with phone including managing subtitle settings.
Quick note: LG discontinued the older "LG TV Plus" app in 2021. All features migrated to ThinQ, so if you see outdated guides referencing TV Plus, ignore them.
Using a USB Mouse
Plug any standard USB mouse (or a wireless mouse via its USB dongle) into one of your TV's USB ports. LG TVs auto-detect mice instantly-no drivers, no setup. Click Home → Settings → navigate to Accessibility → toggle Closed Caption off.
A wireless mouse with a small USB receiver works best since you can control the TV from across the room.
Using the TV's Built-In Buttons
If your TV is off and you don't have a remote, first learn how to turn on lg tv without remote.
Most LG TVs have a physical button on the bottom center or lower-right back edge. Press it to power on, then press repeatedly (or press and hold, depending on the model) to access a basic settings menu. From there, navigate to Settings → Accessibility → Closed Caption → Off.
Fair warning: navigating full menus with a single button is tedious. The ThinQ app or a USB mouse is faster if you have either option available.
Using Alexa Voice Commands
If your LG TV is linked to Amazon Alexa through the ThinQ skill, simply say: "Alexa, turn closed captions off." To use Alexa voice commands, first how to connect lg tv to alexa through the ThinQ skill.
Remote finder tip: Tired of losing the remote? Attach an Apple AirTag or Tile Mate to it. Sounds silly, but it'll save you five minutes of couch-cushion archaeology every week.
How to Disable Subtitles on LG TV Using Voice Commands
If you have a Magic Remote with a built-in microphone (most LG Smart TVs from 2019 onward), you can turn off subtitles without touching any menu at all.
Locate the microphone button on your LG Magic Remote-it's on the front face, usually marked with a mic icon.
Press and hold the microphone button.
Clearly say "Turn off subtitles" or "Turn off closed captions."
Release the button. The TV processes the command and disables captions within a second or two.
This method requires webOS 4.5 or newer (2019+ models) with LG ThinQ AI. Older remotes without a microphone button don't support voice control.
Alternative voice commands that also work:
"Disable subtitles"
"Closed captions off"
"Turn off captions"
If your LG TV supports Google Assistant integration, you can also use "Hey Google, turn off subtitles on the TV." For Google Assistant integration, see how to connect lg tv to google home.
One important limitation: Voice commands only control TV-level subtitle settings. If your subtitles are coming from a streaming app like Netflix or Hulu, you'll need to disable them within the app itself (see Section 5 below).
If voice commands activate unexpectedly, learn how to turn off voice command on lg tv.
How to Turn Off Subtitles in Streaming Apps on LG TV (Netflix, Disney+, Prime Video, Hulu)
This is the section no other guide covers properly-and it's probably why you're still reading.
Here's the key insight: streaming apps like Netflix, Disney+, Prime Video, Hulu, YouTube, and Apple TV+ each run their own independent subtitle systems. Toggling off the Closed Caption setting in your LG TV's Accessibility menu has absolutely zero effect on app-level subtitles. Each app must be managed separately.
I verified every method below on an LG TV running webOS 24 in March 2026.
Netflix on LG TV
Start playing any show or movie.
Press the Down arrow on your remote (or tap the screen area to bring up controls).
Select the Audio & Subtitles icon - it looks like a speech bubble.
Under Subtitles, select Off.
Press Back to resume playback.
Profile-specific note: Netflix saves subtitle preferences per profile. If you have a family account, each person needs to disable subtitles on their own profile. Changing it on yours won't affect anyone else's.
If Netflix subtitle settings won't save, try clearing the app cache-see how to clear netflix cache on lg smart tv. You can also manage subtitle preferences from any browser at netflix.com/subtitles.
Disney+ on LG TV
Start playing your content.
Press the Down arrow on your remote to bring up playback controls.
Select the subtitle/CC icon (a small rectangle with lines).
Select Off.
On some LG TV models, you can also control Disney+ subtitles through the TV's own Settings → Accessibility → Subtitles path, but the in-app method is more reliable.
Amazon Prime Video on LG TV
During playback, press the Up arrow on your remote.
Select the CC/Subtitles icon (speech bubble or "CC" text).
Select Off.
Prime Video has a habit of auto-enabling subtitles for foreign-language content. If you're watching something dubbed in English but still see original-language captions, this is why. Disable them through the playback menu each time.
Hulu on LG TV
During playback, press the Up arrow on your remote.
Select the Settings gear icon in the playback controls.
Navigate to Subtitles → Select Off.
Like Netflix, Hulu saves subtitle preferences per user profile.
YouTube on LG TV
During playback, press the Down arrow or navigate to the CC button in the player controls (bottom of the screen).
Toggle CC Off.
YouTube can auto-enable captions on videos where the uploader has added them or where auto-generated subtitles are available. If captions keep reappearing on YouTube, the content creator may have set them to display by default.
Apple TV+ on LG TV
During playback, swipe down or press the Down arrow.
Select Subtitles.
Choose Off.
Streaming App Subtitle Settings: Quick Reference
App | How to Access Subtitle Toggle | Saves Per Profile? |
|---|---|---|
Netflix | Down arrow → Audio & Subtitles icon → Off | Yes |
Disney+ | Down arrow → CC icon → Off | No |
Prime Video | Up arrow → CC/Subtitles icon → Off | No |
Hulu | Up arrow → Settings gear → Subtitles → Off | Yes |
YouTube | Down arrow → CC button → Off | No |
Apple TV+ | Down arrow → Subtitles → Off | No |
For live TV apps like Spectrum, subtitle controls may differ-see how to get spectrum app on lg tv. DirecTV Stream users can find caption controls within the app-see how to get directv app on lg tv.
If you need to install a streaming app first, see how to download apps on lg tv. If your app interface looks different from what's described above, you may need to update it-see how to update apps on lg tv.
How to Turn Off Captions From HDMI Devices (Fire Stick, Roku, Cable Box)
If you've turned off Closed Caption on your LG TV and text still appears on the screen, there's a strong chance the captions are coming from an external device connected via HDMI. When a cable box, Roku, or Fire Stick generates its own captions, that text is baked into the HDMI signal before it reaches your TV. Your LG TV's subtitle toggle can't touch it.
How to Identify the Source
Quick diagnostic test: disconnect the HDMI device and switch to a different input-an antenna channel or a built-in app like YouTube. If the captions vanish, your external device is the culprit.
To switch inputs for testing, see how to change input on lg tv. If you want to test with antenna input, see how to connect antenna to lg tv. Without a remote? See how to change input on lg tv without remote.
Amazon Fire Stick
Settings → Accessibility → Closed Captions → Off.
Roku
Settings → Accessibility → Captions mode → Select Off.
Chromecast / Google TV
Settings → System → Accessibility → Captions → Off.
Apple TV
Settings → Accessibility → Subtitles & Captioning → Toggle off Closed Captions + SDH.
Cable/Satellite Box (Comcast, DirecTV, Spectrum, Cox)
Press Menu on your cable box remote (not the TV remote) → Settings → Accessibility or Closed Captions → Off. Steps vary by provider, so check your cable box manual or your provider's support page if the menu looks different.
How to Change Subtitle Size, Font & Color on LG TV
Maybe you don't want subtitles gone entirely-you just want them smaller, a different color, or less obtrusive. LG TVs from 2014 onward offer extensive caption customization.
Here's the settings path:
Settings → All Settings → General → Accessibility.
Select Closed Caption → make sure the toggle is On.
Select Digital Mode Options (or Digital Option).
Change from Set By Program to Custom.
Once in Custom mode, you can adjust all of the following:
Font Size - Small, Standard, or Large (this addresses the common question "how to enlarge subtitles on LG TV")
Font Style - multiple typeface options
Text Color and Text Opacity
Background Color and Background Opacity
Edge Type and Edge Color
Window Color and Window Opacity
Changes preview in real time on the right side of the screen, according to LG's official Digital Mode Options documentation, so you can see exactly how your captions will look before saving.
Important limitation: These customization options only apply to digital broadcast captions received via antenna or cable. Streaming app subtitle styling must be changed within each app's own settings. Netflix, for example, lets you customize subtitle appearance at netflix.com/subtitles. LG TVs manufactured before 2014 support only a basic on/off toggle with no style customization.
For other display adjustments, see how to adjust brightness on lg tv. For best subtitle readability, also ensure your screen is clean-see how to clean lg oled tv screen.
LG TV Subtitles Won't Turn Off: Complete Troubleshooting Guide
You've followed the steps above, toggled the setting to Off, and captions are still there. Don't panic-this is more common than you'd think, and it's almost always fixable. Here are the eight most common scenarios and their fixes.
Problem 1: Captions Won't Turn Off After Toggling the Setting
Root cause: The setting didn't save properly, which happens after power interruptions or firmware updates.
Fix: Do a power reset. Unplug the TV from the wall outlet (not just the power strip), press and hold the Power button on the TV itself (not the remote) for 30 seconds, then plug it back in and turn it on. Go back to Settings → Accessibility → Closed Caption and verify the toggle shows grey/left position (Off). A simple restart can fix many issues-see how to restart lg tv for more detail. For a complete reboot, see how to reboot lg tv for step-by-step instructions.
Problem 2: Subtitles Keep Turning On Automatically
Root cause: Usually one of four things: "Hard of Hearing" mode is enabled in Accessibility (which auto-activates subtitles), another user profile has captions on, an HDMI device is sending its own CC signal, or a streaming app has per-profile subtitle defaults.
Fix: Check Settings → Accessibility and look for any "Hard of Hearing" or similar toggle. Disable it. Then check each streaming app's subtitle settings independently.
Problem 3: Turned Off CC But Still See Text on Screen
Root cause: The text is coming from a streaming app (Section 5) or an HDMI device (Section 6), not from the TV's own caption decoder.
Fix: Identify the source using the diagnostic test in Section 6. If you're using Netflix, Disney+, or another app, disable subtitles within that app's playback controls.
You might also have Audio Description enabled. This produces spoken narration of on-screen action, not text. Fix: Accessibility → Audio Description → Off. Quick access: hold the Mute button on your remote to open the Accessibility shortcut menu.
Problem 4: CC Setting Is Greyed Out and Can't Be Changed
Root cause: This typically occurs when no antenna/broadcast signal is connected. The TV's caption decoder needs a broadcast source to work. On HDMI inputs, the CC toggle is sometimes inaccessible because caption data flows through the HDMI signal separately.
Fix: For streaming content, use the app-level subtitle controls instead of the TV's CC setting. If you're watching broadcast TV and the setting is still greyed out, try switching to a different channel first.
Problem 5: Hearing Audio Narration Instead of Seeing Text
Root cause: You've accidentally enabled Audio Guidance or Audio Description, not closed captions. These are separate accessibility features.
Fix: Go to Accessibility → Audio Guidance → Toggle Off. Also check Audio Description and disable it. Quick access: hold the Mute button on your remote for 3 seconds to jump directly to the Accessibility shortcut.
Problem 6: Firmware May Be Outdated
Root cause: Older firmware versions occasionally have bugs that cause caption settings to behave unexpectedly. Keeping your TV updated can resolve bugs-see how to update lg tv software.
Fix: Go to Settings → General → About This TV → Check for Updates. Install any available updates. As of March 2026, webOS 25 is rolling out to 2022–2024 models through LG's Re:New program.
Problem 7: Reset Accessibility Settings to Defaults
Fix: Go to Settings → General → Accessibility → scroll to the bottom and select Reset to Default. This clears all accessibility customizations, including caption settings, back to factory defaults. For a soft reset, see how to reset lg tv for the recommended method.
Problem 8: Factory Reset (Last Resort)
⚠️ WARNING: This erases ALL settings, apps, logins, and preferences.
If absolutely nothing else has worked, go to Settings → General → Reset to Initial Settings. You'll need to re-set up your TV from scratch, re-download apps, and sign back into all streaming services. As a last resort, you can how to factory reset lg tv but be warned this erases all settings. Only do this if every other method above has failed.
Still stuck? Contact LG Support directly. Provide your TV model number (found on the back of the TV or in Settings → About This TV) for model-specific guidance.
If your TV has other issues like random shutdowns, see why does my lg tv keep turning off. If your settings menu is responding slowly, see why is my lg tv so slow for performance fixes.
Frequently Asked Questions About LG TV Subtitles & Closed Captions
Is there a CC button on the LG remote?
Most LG TV remotes do not have a dedicated CC or subtitle button. To toggle closed captions, you need to access the Settings menu via the gear icon, then navigate to Accessibility to find the Closed Caption toggle. Some universal remotes may include a CC button, though compatibility varies. On webOS 24 and newer, the Accessibility Quick Card on the home screen provides faster access. Holding the Mute button for a few seconds also opens an Accessibility shortcut menu on many models.
If you're using a universal remote, see how to program universal remote to lg tv for setup. For pairing help, see how to pair universal remote to lg tv. For wireless remote alternatives, check does lg tv have bluetooth for connectivity options.
Why do subtitles turn on automatically on my LG TV?
Four common causes: "Hard of Hearing" mode is enabled in Accessibility settings (this auto-enables captions), a connected HDMI device is sending caption data, a streaming app has per-profile subtitle defaults turned on, or a recent software update reset your accessibility preferences. Check each of these in order-usually the Hard of Hearing toggle is the culprit. See Section 8 for detailed troubleshooting steps.
Can I turn off subtitles for just one app on my LG TV?
Yes. Each streaming app on your LG TV has its own independent subtitle controls. Turning off subtitles in Netflix won't affect Disney+ or Hulu. You need to disable subtitles within each app's playback settings separately. See Section 5 for per-app instructions. For mirrored content, subtitle control stays on the source device-see how to screen mirror on lg tv.
Do subtitles and closed captions use the same setting on LG TV?
On most LG TVs, subtitles and closed captions share the same toggle in the Accessibility menu. US models label it "Closed Caption" while international models label it "Subtitles." However, streaming app subtitles are controlled separately from the TV's built-in caption decoder-that's why toggling the TV setting doesn't always remove all text from the screen.
How do I turn off subtitles on an old LG TV without smart features?
On older non-smart LG TVs, press the Menu button on your remote, navigate to Settings or Option, find the Caption or Closed Caption setting, and select Off. Some older remotes have a dedicated Subtitle or CC button that toggles captions directly with a single press.
Can I use voice control to turn off subtitles on LG TV?
Yes, if your LG TV has a Magic Remote with a microphone button (webOS 4.5 or newer, which covers 2019+ models), press and hold the mic button and say "Turn off closed captions." You can also use Amazon Alexa or Google Assistant if your TV is linked through the ThinQ skill or Google Home app.
How do I turn off subtitles for MKV files played via USB on LG TV?
When playing MKV files via USB on your LG TV, press the Subtitle button on your remote during playback (if your remote has one). Alternatively, navigate to playback settings within the TV's built-in media player and select "No Subtitle" from the subtitle track list. MKV files often contain multiple embedded subtitle tracks, so you may see several language options-just pick the one that says Off or None.
Conclusion
Turning off subtitles on your LG TV comes down to identifying where the captions are coming from. If it's the TV's own decoder, the fix is straightforward: Settings → Accessibility → Closed Caption → Off (with slightly different paths depending on your webOS version). If the text is generated by a streaming app, you need to disable it within that app's playback controls. And if an HDMI device like a cable box or Fire Stick is the source, the TV's settings won't help at all-you'll need to change it on the external device.
We covered four main methods-remote control settings for every webOS version back to 2010, the ThinQ app for when the remote goes missing, voice commands through the Magic Remote, and per-app instructions for Netflix, Disney+, Prime Video, Hulu, YouTube, and Apple TV+. Bookmark this page for the next time captions appear unexpectedly-it'll save you a lot of digging.
LG continues to be a leading TV manufacturer-see our analysis of is lg a good tv brand. Looking for a new LG TV? See what is the best lg tv for our latest recommendations. If you have a specific LG TV model that isn't covered above or you're running into a unique issue, drop a comment below and we'll help you sort it out.
