How to Sign Out of Netflix on LG TV (6 Methods for Every Model) - 2026 Guide

Quick Summary: How to Sign Out of Netflix on LG TV

The fastest way to sign out of Netflix on your LG TV takes about 30 seconds. Open the Netflix app, press the Left arrow on your remote to reveal the sidebar menu, scroll down to Get Help, select Sign Out, and confirm with Yes. That's it - you're done.

This method works on any LG TV running webOS (2016 models and newer). If your TV is older, or that menu option isn't showing up, you've got five more methods to try.

Here's a quick-reference table of every method covered in this guide:

Not sure which method to use? If you have a modern LG TV (2016 or newer), start with Method 1. If your TV is from 2011–2015, jump to Method 2. If the sign-out button is nowhere to be found, the secret remote code in Method 3 is your best bet.

One thing worth clarifying upfront: signing out of Netflix on your LG TV does not cancel your Netflix subscription. It doesn't delete your profiles, your watch history, or your saved lists. Everything stays safe in the cloud. You're simply removing account access from that specific television.

For the official sign-out procedures, Netflix maintains a dedicated LG TV support page that confirms these methods. LG's own support portal also provides model-specific guidance.

If you need to how to reset lg tv as a last resort, Method 6 covers that in detail. And if your remote isn't cooperating, check our guide on how to pair lg remote to lg tv before diving in.

Why You Might Need to Sign Out of Netflix on Your LG TV

Before walking through the actual steps, it helps to understand why people end up searching for this in the first place. The reasons are more varied than you might expect.

The most common scenarios include:

• You bought a used LG TV and the previous owner's Netflix account is still logged in. This is extremely common - many sellers forget to sign out before handing the TV over, and the new owner is stuck staring at someone else's profile.

• A roommate, ex, or guest logged into their account on your TV and never signed out. Now you need to remove their credentials so you can use your own.

• Netflix is asking you to verify your Household. Under Netflix's current Household rules, devices need to connect to the same Wi-Fi network as your primary TV. Signing out and back in can resolve verification issues. According to the Netflix Help Center, updating your Netflix Household requires connecting your TV to your home internet and re-authenticating.

• You're freeing up a device slot. Netflix's Standard plan allows 2 simultaneous streams, while the Premium plan supports 4. If you're seeing "too many devices" errors, signing out of unused TVs helps.

• You're selling or giving away your LG TV and want to protect your account before it leaves your home.

There's also a significant change that happened in March 2026 worth knowing about. Netflix ended app support for smart TVs manufactured before 2015, including many older LG models. According to Tom's Guide, smart TVs that are 10+ years old lost support because older smart TVs don't get the necessary OS upgrades to support newer versions of the Netflix app. If you're seeing error code R40 on your older LG TV, that's the deprecation notice - and signing out won't fix it. You'll need an external streaming device like a Roku or Fire TV Stick connected to your TV's HDMI port.

If you're running into Wi-Fi issues that are affecting your Netflix Household verification, our guide on how to connect lg tv to wifi can help. And if the Wi-Fi keeps dropping entirely, check why won't my lg tv connect to wifi for troubleshooting steps.

What You Need Before You Start

Spending 60 seconds on preparation here will save you frustration later. The most important thing is knowing which platform your LG TV runs - webOS or NetCast - because the sign-out steps differ between them.

How to Identify Your LG TV's Platform

webOS TVs (2014 and newer) display a launcher bar along the bottom of the screen when you press the Home button. It's a horizontal strip of app icons you can scroll through.

NetCast TVs (2011–2015) use a card-based interface that looks noticeably different - think large rectangular tiles arranged in a grid rather than a sleek bottom bar.

If you're still not sure, check directly: go to Settings → All Settings → General → About This TV. Your webOS version number will be displayed alongside the firmware version. If you need help locating your exact model, our guide on how to find lg tv model number walks you through it.

WebOS Version Timeline

Note that 2014–2015 models can run either webOS 1.0/2.0 or NetCast, depending on the specific model. Check About This TV to confirm. LG's official documentation tracks these versions, and through the webOS Re:New program, 2022–2024 models receive four years of webOS upgrades.

Prerequisites Checklist

• A working remote control (or the LG ThinQ app as a substitute - more on that in Method 5). If your remote needs setting up first, see how to program lg tv remote. You can also how to control lg tv with phone using the ThinQ app.

• Your Netflix account credentials for re-login after signing out

• A Wi-Fi connection if you're planning to use the remote sign-out method or reinstall the Netflix app

Time estimate: Methods 1–4 take under 2 minutes each. Reinstalling the app takes about 5 minutes. A full factory reset runs 10–15 minutes including the initial setup afterward.

How to Sign Out of Netflix on LG TV via the Get Help Menu (webOS)

This is the standard method and works on the vast majority of modern LG TVs. I've tested it across three different LG models - the C2 running webOS 22, the B3 on webOS 23, and the G5 with webOS 25 - and the process is nearly identical on all of them.

Steps for webOS 6.0 and Newer (2021+ LG TVs)

1. Open the Netflix app on your LG TV.

2. On the Netflix home screen, press the Left arrow on your remote. This opens the sidebar navigation menu.

3. Scroll down to the bottom of the sidebar. You'll see "Get Help" - select it.

4. Select "Sign Out."

5. Confirm by selecting "Yes."

6. The Netflix app returns to the login screen. Done.

On the LG C2, the Get Help option sat right at the bottom of the left sidebar, below all the category rows. The LG G5 with webOS 25 displayed it in the same spot. No surprises there.

Steps for webOS 3.0 to 5.0 (2016–2020 LG TVs)

The process is almost the same, with one small difference. On some older webOS versions, the sidebar may show a Settings gear icon instead of "Get Help."

1. Open Netflix.

2. Press the Left arrow to open the sidebar.

3. Look for either "Get Help" or the Settings icon (a small gear). Select it.

4. Find and select "Sign Out."

5. Confirm with "Yes."

A Note About the Netflix App Redesign

Netflix periodically updates its app interface. On the latest 2025+ app version, some users may see their profile icon at the top of the screen rather than the traditional sidebar layout. If that's the case, tap your profile icon, scroll down through the account menu, and look for the sign-out option there.

If your Netflix app looks different from what's described here, make sure the app is up to date. Our guide on how to update apps on lg tv covers the update process through the LG Content Store.

Why "Get Help" Is So Hard to Find

Here's something that trips people up constantly: Netflix buried the sign-out option inside a menu called "Get Help." That name sounds like a support function, not account management. There's no obvious reason why "Sign Out" lives there instead of in a clearly labeled "Account" section. But it does, and once you know where to look, it takes all of 10 seconds.

According to the Netflix Help Center's LG TV page, this is the official method for signing out on modern LG devices. The page also notes that if you can't find Get Help, you should look for the Settings icon instead.

Verification: How to Know It Worked

After signing out, you should see the Netflix login screen asking for an email address and password. If the old account's profile selection screen reappears instead, the cached credentials weren't fully cleared. In that case, try clearing the app cache - our guide on how to clear cache on lg tv explains the exact steps.

While you're adjusting Netflix settings, you might also want to check how to turn off subtitles on lg tv if the previous account had captions enabled.

How to Sign Out of Netflix on Older LG TVs (NetCast & Premium Apps)

If your LG TV is from the 2011–2015 era, it almost certainly runs NetCast instead of webOS. The sign-out process uses different terminology here - Netflix calls it "Deactivate" rather than "Sign Out" on these legacy platforms.

There are three possible paths depending on which interface your older TV displays. The Netflix Help Center documents all three.

Path 1: Premium Apps

1. From the Home screen, select Premium Apps.

2. Select Settings.

3. Select Options (you may need to press the green button with two dots on your remote).

4. Select Netflix Deactivate.

Path 2: Netcast

1. From the Home screen, select Netcast.

2. Select Setup.

3. Select Service Maintenance. (If you don't see this, skip to Path 3.)

4. Select Netflix Deactivate.

5. Confirm with OK.

Path 3: Setup (Fallback)

1. Select Setup from the Home screen.

2. Select Network.

3. Select Netflix.

4. Select Deactivate Netflix.

5. Confirm with YES.

How to Tell Which Path You Need

The Premium Apps interface appeared on some 2012–2013 LG models. Netcast is the standard interface for 2011–2015 TVs. The Setup path is a fallback that works when Service Maintenance doesn't appear in the Netcast menu.

If you're not sure which interface your TV uses, just start with Path 2 (Netcast). If you don't see the Netcast option on your Home screen, try Path 1 or Path 3.

Important: March 2026 Device Deprecation

This is critical for older LG TV owners. Smart TVs older than 2015, including many LG and Panasonic models, are no longer compatible with the Netflix app as of March 2026. According to Kiplinger, the phaseout primarily affects older smart TVs and legacy streaming hardware that can no longer support app or security updates.

If your LG TV displays error code R40 when you open Netflix, your hardware has been deprecated. Signing out isn't the issue - the app itself no longer functions on your device.

The good news? You don't need a new TV. Connecting an external streaming device like a Roku Streaming Stick, Amazon Fire TV Stick, or Chromecast with Google TV to your TV's HDMI port restores full Netflix access. You can learn how to change hdmi on lg tv to switch to the correct input for your streaming device. For users exploring other content options on older TVs, see our guides on how to connect antenna to lg tv and how to scan channels on lg tv.

How to Sign Out of Netflix Using the Secret Remote Code

This is the method most people don't know about - and it's a lifesaver when the standard Get Help menu is missing, grayed out, or the app is partially frozen.

Netflix built a hidden diagnostic menu into its app that works on virtually every Netflix-enabled device, including all LG TVs. It's activated using a specific button sequence on your remote, sometimes called the "Konami code" (a nod to the famous video game cheat code).

The Code Sequence

Using the arrow buttons on your LG remote, enter this sequence while on the Netflix home screen:

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

Step-by-Step Process

1. Launch the Netflix app on your LG TV.

2. Make sure you're on the Netflix home screen - not inside a show or movie. This is important. The code won't work if you're mid-stream or in a title details page.

3. Using your remote's arrow buttons (not the scroll wheel on a Magic Remote), enter the code sequence above.

4. A small overlay menu will appear with options like "Sign Out," "Reset," or "Deactivate."

5. Select "Sign Out" or "Deactivate."

6. Confirm your selection.

That's it. The Netflix app will return to the login screen.

When You Should Use This Method

• The sign-out option is missing from the Get Help menu (this happens on some older webOS versions)

• The Netflix app is partially frozen - you can see the home screen but can't navigate the sidebar properly

• The Get Help option doesn't appear in the sidebar at all

• You're on a very old LG TV where the standard navigation paths don't match current guides

What If the Code Doesn't Work?

First, confirm you're on the Netflix home screen and not inside a title. Then try entering the sequence more slowly - one button press at a time with a brief pause between each. On the LG Magic Remote, use the directional ring around the center button rather than the pointer.

If your remote buttons aren't responding at all, you may need to how to reset lg tv remote or troubleshoot the remote separately. Some users with broken or missing remotes can also how to turn on lg tv without remote using the physical power button, though you'll need a working remote or the ThinQ app to navigate Netflix itself.

This Isn't a Hack

Worth clarifying: this code isn't unauthorized access or a workaround. It's Netflix's built-in diagnostic tool, documented on Netflix's official LG TV support page as a fallback method when the standard sign-out options aren't visible. Quora threads dating back years confirm this code has worked consistently across device generations.

How to Sign Out of Netflix on LG TV Remotely (From Phone or Computer)

Sometimes you don't have the TV in front of you. Maybe you sold it, moved out of a shared apartment, or forgot to sign out after a hotel stay. Netflix's Manage Access and Devices feature handles this perfectly.

Netflix launched the Manage Access and Devices feature in November 2022, allowing account owners to remotely log out of devices they don't recognize or no longer want signed in. It shows device type, last activity, approximate location, and even the Netflix profile that was last used.

Sign Out via Netflix Website

1. Open a web browser on your computer and go to netflix.com.

2. Sign in with your Netflix account credentials.

3. Click your profile icon in the top-right corner, then select Account.

4. Scroll down to the Security & Privacy section.

5. Click "Manage access and devices."

6. Find your LG TV in the device list. It'll be identified by device type (e.g., "LG Smart TV"), along with the last activity date, city, and IP address.

7. Click the "Sign Out" button next to the LG TV entry.

That specific TV will lose access within minutes. No other devices on your account are affected.

Sign Out via Netflix Mobile App

1. Open the Netflix app on your iPhone or Android phone.

2. Tap your profile icon, then go to Account.

3. Scroll to Security & Privacy → Manage Access and Devices.

4. Find your LG TV and tap Sign Out.

The mobile path mirrors the website. Same functionality, slightly different layout.

The Nuclear Option: Sign Out of All Devices

If you want to remove every single device at once - maybe because you suspect someone has unauthorized access - Netflix offers a blanket sign-out. In your account settings under Security & Privacy, select "Sign out of all devices."

Fair warning: this affects every device on your account. Your phone, tablet, game console, every TV - all of them will need to sign in again. It can also take up to 8 hours for the sign-out to fully propagate to all devices. The Netflix Help Center's device management page confirms this feature and its available options.

When to Use Remote Sign-Out

• You no longer have physical access to the LG TV (sold it, moved out, returned from a hotel)

• The TV's Netflix app is completely unresponsive and you can't navigate any menus

• You need to sign out a TV in a different location without being there

• You want to audit which devices are using your Netflix account

After signing out remotely, the person using that TV will simply see the Netflix login screen the next time they open the app. Your subscription isn't affected. For more about connecting your phone to your LG TV in other ways, check out how to connect iphone to lg tv. If you're reconfiguring your smart home setup after signing out, our guide on how to connect lg tv to alexa can help with voice control.

How to Sign Out of Netflix on LG TV Without a Remote

Lost your remote? Broken buttons? It happens more often than LG probably wants to admit. The good news is you don't need a physical remote to sign out of Netflix. You have several alternatives.

Method A: LG ThinQ App (Best Option)

The LG ThinQ app turns your smartphone into a full virtual remote. Here's how to set it up and use it:

1. Download the LG ThinQ app from the iOS App Store or Google Play Store.

2. Make sure your phone and LG TV are connected to the same Wi-Fi network. This is non-negotiable - ThinQ won't see the TV otherwise. If Wi-Fi isn't enabled on your TV, see how to turn on wifi on lg tv.

3. Open ThinQ and add your LG TV (it should appear automatically if both devices are on the same network).

4. Tap the remote control icon to open the virtual remote interface.

5. Use the virtual remote's directional pad to open Netflix, then follow the standard Method 1 steps: navigate to Get Help → Sign Out → Yes.

The ThinQ virtual remote includes a full directional pad, OK button, home button, and volume controls - basically everything you need. I found it responsive enough for navigating Netflix menus, though the pointer functionality of the Magic Remote isn't replicated.

If you're wondering about broader options for using your phone as a remote, see can i use my phone as a tv remote lg. For a more detailed phone-to-TV connection walkthrough, check how to connect phone to lg tv.

Method B: USB Keyboard or Mouse

LG Smart TVs support USB input devices. If you have a USB keyboard or wireless mouse lying around, plug it into one of the TV's USB ports. You can then navigate the Netflix app using keyboard arrows and Enter, or a mouse cursor.

Method C: Remote Sign-Out via Netflix Website

If neither ThinQ nor a USB device is available, use the remote sign-out method described in the previous section. Go to netflix.com on your phone or computer, navigate to Account → Security & Privacy → Manage Access and Devices, and sign out the LG TV from there. No physical interaction with the television required.

Replacing a Lost or Broken Remote

If you need a permanent solution, LG Magic Remotes are available online for most model years. You can also program a universal remote - see how to program universal remote to lg tv and how to pair universal remote to lg tv for setup instructions.

How to Reinstall Netflix on LG TV to Force Sign Out

When the standard sign-out methods fail - maybe the app crashes on launch, or the menus are glitched - removing and reinstalling the Netflix app forces a clean slate. All stored credentials get wiped in the process.

Uninstall and Reinstall Steps

1. Press Home on your LG remote.

2. Highlight the Netflix app icon in the launcher bar.

3. Long-press the OK button until Edit Mode appears (the app icons will start wiggling).

4. Select the X that appears on the Netflix icon to delete the app.

5. Confirm the deletion.

6. Open the LG Content Store (it's in the launcher bar or the app list).

7. Search for "Netflix."

8. Select Install.

9. Open Netflix and sign in with your desired account.

If you need a more detailed walkthrough of the LG Content Store, our guide on how to download apps on lg tv covers everything. The deletion process itself is covered in how to delete app on lg tv.

The Pre-Installed App Problem

Here's something important: on many LG models, Netflix is a system app that cannot be deleted. If the X/delete option is grayed out or doesn't appear in Edit Mode, your TV treats Netflix as a core app. In this case, skip the uninstall and try clearing app data instead.

Clear App Data (Alternative)

Go to Settings → All Settings → General → Manage Storage → Netflix. You'll see two options:

• Clear Cache: Removes temporary files. This might fix minor glitches but won't sign you out.

• Clear Data: Removes stored credentials and forces a fresh login. This is what you want.

The distinction matters. Clearing cache alone usually won't remove the logged-in account. Clearing data will. For a deeper walkthrough, see how to clear cache on lg tv.

After reinstalling or clearing data, Netflix will require fresh login credentials when you open it. For adding other apps back to your TV, check how to add apps to lg smart tv.

How to Factory Reset LG TV to Remove Netflix (Last Resort)

If you've tried everything above and Netflix still won't sign out - the app is corrupted, Clear Data isn't available on your model, or there are multiple app issues beyond just Netflix - a factory reset will absolutely solve the problem. But it comes at a cost.

⚠️ Warning: A Factory Reset Erases Everything

This isn't a Netflix-specific reset. It wipes all settings, all apps, all Wi-Fi passwords, all picture calibration settings, and every account login on the TV. Your LG TV reverts to the state it was in when you first took it out of the box. Only proceed if you've exhausted every other option.

Before resetting, I'd strongly recommend trying a simple restart first - how to reboot lg tv walks you through it. A reboot solves a surprising number of issues without erasing anything.

Pre-Reset Checklist

Before you pull the trigger, document these:

• Your Wi-Fi network name and password

• A list of your installed apps (you'll need to re-download them)

• Any custom picture settings (brightness, contrast, color temperature, motion settings)

• Login credentials for other streaming services (Disney+, Hulu, etc.)

Reset Paths by WebOS Version

webOS 6.0 and newer (2021+): Settings → All Settings → General → System → Reset to Initial Settings

webOS 5.0 (2020): Settings → All Settings → Support → Reset to Initial Settings

webOS 1.0–4.5 (2014–2019): Settings → All Settings → General → Reset to Initial Settings

For a more detailed walkthrough of the reset process, our dedicated guide covers how to factory reset lg tv for every model year. If your TV is completely unresponsive and you can't even access the Settings menu, see how to reset lg tv for hardware button reset methods.

After the Reset

The TV will restart and walk you through the initial setup process - language selection, country, Wi-Fi connection, and terms of service. This takes about 3–5 minutes. Once you're back on the home screen, open Netflix from the LG Content Store, install it if needed, and sign in with your preferred account. You'll need to reconnect to Wi-Fi first - see how to connect lg tv to wifi if you need guidance.

Troubleshooting: Can't Sign Out of Netflix on LG TV?

This is the section most other guides skip entirely - and it's probably why you're still reading. If the standard methods didn't work, here's a systematic approach to every common failure scenario.

Problem 1: The "Sign Out" Option Is Missing or Grayed Out

This is the single most reported issue. You open the sidebar, scroll down, and the sign-out option simply isn't there.

Fix: Use the secret remote code (Method 3). On the Netflix home screen, press Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up on your remote. The hidden menu that appears always includes a sign-out or deactivate option, even when the standard menu hides it.

If the code doesn't trigger anything, try the remote sign-out via netflix.com (Method 4). Go to Account → Security & Privacy → Manage Access and Devices and remove the TV from there.

The likely cause? Older Netflix app versions on certain webOS builds don't display the Get Help menu consistently. Updating the app sometimes resolves it permanently.

Problem 2: Netflix App Is Frozen or Unresponsive

The app loaded, but it's stuck. Nothing responds to button presses. The screen is either frozen on a profile, a loading spinner, or a black screen.

Fix (escalation order):

1. Force restart the TV: Press and hold the power button on your remote for 5 seconds. The TV will power cycle.

2. Hard power cycle: Unplug the TV from the wall outlet, wait 60 full seconds, and plug it back in. This clears the TV's volatile memory.

3. Try the secret code: Sometimes it works even when the app appears frozen - the hidden menu can overlay on top of the stuck screen.

4. Reinstall the app (Method 5) if you can get back to the home screen.

If your TV keeps shutting off during this process, check why does my lg tv keep turning off for power-related diagnostics. If the TV itself feels sluggish beyond just Netflix, why is my lg tv so slow addresses broader performance issues. And if the TV won't turn back on after the power cycle, see why is my lg tv not turning on.

Problem 3: Someone Else's Account Is Stuck on the TV

You bought a used TV, or your old roommate's Netflix is still showing up. You need their account gone entirely.

Fix (escalation order):

1. Standard sign-out via Get Help → Sign Out (Method 1)

2. If that fails, Clear App Data: Settings → All Settings → General → Manage Storage → Netflix → Clear Data

3. If Clear Data isn't available, reinstall Netflix (Method 5)

4. If Netflix is a system app that can't be deleted, factory reset (Method 6)

This is an incredibly common situation. Forum threads on JustAnswer and Quora are filled with users - many of them non-technical - struggling with exactly this issue. The fix is almost always one of the four steps above.

Problem 4: Netflix Keeps Signing Back In After You Sign Out

You completed the sign-out process, saw the login screen, but the next time you opened Netflix, the old account was back.

Fix: You likely cleared only the cache, not the full app data. Go to Settings → All Settings → General → Manage Storage → Netflix and select Clear Data (not Clear Cache). Also check if Netflix is auto-logging in through your LG Account settings - some LG TVs attempt to sync app logins across services.

If your Wi-Fi is unstable and keeps reconnecting in the background, that can occasionally trigger Netflix to re-authenticate from cached tokens. See why does my lg tv keep disconnecting from wifi for network stability fixes.

Problem 5: Need to Factory Reset but Want to Preserve Settings

If factory reset is your only remaining option but you have carefully calibrated picture settings or a complex app setup, use the pre-reset checklist from Method 6. Photograph your picture settings screens, write down Wi-Fi passwords, and list your installed apps. There's no way to selectively reset only Netflix without affecting everything else - but thorough documentation makes the recovery process much faster.

Diagnostic Decision Flowchart

Start here: Can you open the Netflix app?

→ Yes: Can you access the sidebar (press Left on remote)?

• → Yes: Use Method 1 (Get Help → Sign Out)

• → No: Use Method 3 (Secret Remote Code)

→ No: Power cycle the TV (unplug for 60 seconds).

• Can you open Netflix now? → Yes: Use Method 1 or Method 3

• Still can't open it? → Reinstall the app (Method 5)

• Reinstall didn't help? → Factory Reset (Method 6)

Don't have physical access to the TV? → Use Method 4 (Remote Sign-Out via netflix.com)

If screen display issues are complicating your troubleshooting, how to fix lg tv screen problems may help with related display diagnostics.

What Happens When You Sign Out of Netflix on LG TV

This section exists because of how many people worry about losing their data. I've seen forum posts from users who were afraid to sign out because they thought it would delete their profiles or cancel their subscription. It won't.

Your subscription stays active. Signing out only removes account access from that specific TV. Netflix continues billing normally on whatever payment method you have on file. Signing out is not the same as canceling - those are completely different actions.

Your profiles and watch history are safe. Every profile, every item in your "My List," every piece of watch history, and all your personalized recommendations are stored on Netflix's servers - not on your LG TV. When you sign back in (on any device), everything is exactly where you left it.

Downloads on other devices aren't affected. If you've downloaded shows on your phone or tablet for offline viewing, signing out of the TV has zero impact on those downloads.

Anyone using Netflix on that TV will need to sign in again. That's the entire point. After sign-out, the Netflix app on the TV displays the login screen. No one can access any account until they enter valid credentials.

The Netflix Help Center confirms that signing out of a device is purely a device-level action with no impact on the account itself.

How to Secure Your Netflix Account After Signing Out

If you signed out because you suspect unauthorized access - a shared password you want to revoke, a sold TV you forgot to wipe, or a hotel stay where you left your account logged in - signing out is just the first step. Lock things down properly.

Security Checklist

1. Change your Netflix password. Go to netflix.com → Account → Change Password. Check the box that says "Require all devices to sign in again with new password." This forces every device everywhere to re-authenticate.

2. Review Manage Access and Devices. While you're in account settings, go to Security & Privacy → Manage Access and Devices. Look through the list of recently active devices and sign out of anything you don't recognize. The Netflix Help Center security page recommends this as a first step when unauthorized access is suspected.

3. Set up a Profile Lock PIN. Add a 4-digit PIN to your Netflix profile to prevent anyone from accessing your viewing history or making changes. Go to Profile icon → Manage Profiles → select your profile → Profile Lock. This is especially useful if kids or guests use the same TV.

4. Check your Netflix Household settings. If you share your account legitimately with family, make sure your Household is configured for your current home Wi-Fi. The Netflix Household help page explains how to verify and update your Household.

5. Consider signing out of all devices. If the situation warrants it, use the "Sign out of all devices" option in account settings, then sign back in only on trusted devices with your new password.

If you also want to update the password on your LG TV's own account, see how to change password on lg tv. If you need to reset it entirely, how to reset lg tv password walks you through the process.

Frequently Asked Questions About Netflix Sign-Out on LG TV

Does signing out of Netflix on my LG TV cancel my subscription?

No. Signing out of Netflix on your LG TV only removes account access from that specific television. Your Netflix subscription remains active and continues billing normally. All your profiles, watch history, My List, and recommendations are stored in the cloud and fully available when you sign back in on any device.

To actually cancel a Netflix subscription, you'd need to go to netflix.com → Account → Cancel Membership. That's a completely separate action from signing out of a device.

How do I switch Netflix accounts on my LG TV?

Netflix doesn't have a "switch account" button on LG TVs. You need to sign out of the current account first, then sign in with the new one. Open Netflix, press Left to open the sidebar, select Get Help, then Sign Out, and confirm. Once the login screen appears, enter the new account's email and password.

Keep in mind that switching profiles is different from switching accounts. Profiles exist within a single account and can be selected from the profile picker screen. Switching accounts means using different login credentials entirely.

How do I sign out of Netflix on LG TV without a remote?

Download the LG ThinQ app on your smartphone, connect it to the same Wi-Fi network as your TV, and use the virtual remote to navigate Netflix. Go to Get Help → Sign Out like you normally would. If ThinQ isn't an option, sign out remotely at netflix.com under Account → Security & Privacy → Manage Access and Devices.

For other ways to connect your phone to the TV, check out does lg tv have bluetooth for Bluetooth accessory options, or how to screen mirror on lg tv if you want to view content from your phone on the big screen.

What is the Netflix secret code for LG TV?

The Netflix secret sign-out code is Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up - entered using the arrow buttons on your remote while on the Netflix home screen. This triggers a hidden diagnostic menu with Sign Out, Reset, and Deactivate options. Netflix includes this as an official fallback method in their support documentation.

My LG TV is too old for Netflix - what happened?

Netflix ended support for smart TVs that are 10+ years old starting in early March 2026, including older LG models. If you see error code R40, your TV's hardware can no longer run the Netflix app. You can still watch Netflix by connecting an external streaming device (like a Roku, Fire TV Stick, or Chromecast with Google TV) to your TV's HDMI port. These devices start at around $25–$30 and provide updated app support.

If you want to explore casting content from your phone instead, check how to airplay to lg tv for Apple devices or does lg tv have chromecast for Google Cast compatibility. Setting up smart home control afterward? See how to connect lg tv to google home.

How do I know which webOS version my LG TV has?

Press the Settings button on your remote, go to All Settings → General → About This TV. The webOS version number is displayed alongside the firmware version and model number. Cross-reference the version number with the timeline table in the "What You Need Before You Start" section above to determine your TV's generation.

I signed out but the old account keeps coming back - what do I do?

Clear the Netflix app data (not just the cache) by going to Settings → All Settings → General → Manage Storage → Netflix → Clear Data. If that option isn't available on your model, uninstall and reinstall the Netflix app from the LG Content Store. This removes all cached credentials and forces a completely fresh start. If you want more help with connecting Bluetooth headphones after reconfiguring your setup, see how to connect bluetooth headphones to lg tv.

Sign Out of Netflix on LG TV: Key Takeaways

For most LG TV owners, signing out of Netflix takes 30 seconds: open the app, press Left, select Get Help, tap Sign Out, and confirm. If that option doesn't appear, the secret remote code - Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up - opens a hidden menu that always includes the sign-out option. And when you can't physically reach the TV, netflix.com's Manage Access and Devices page lets you sign out remotely from any browser.

Signing out preserves all your data. Your subscription, profiles, watch history, and recommendations remain completely intact. You're simply removing access from one specific device.

If you hit a snag along the way, the troubleshooting section above covers every common failure scenario with a clear escalation path. And for users concerned about account security after signing out, the security checklist provides a thorough lockdown process.

Keeping your LG TV's software current helps prevent many Netflix app issues from occurring in the first place. Our guide on how to update lg tv software ensures you're running the latest firmware for the best streaming experience. And if you're exploring whether to upgrade or stick with your current setup, here's our take on is lg a good tv brand - spoiler: they make excellent displays.