Staring at a locked LG TV and drawing a complete blank on the PIN? You're not alone - and the fix is almost certainly faster than you think. Whether you set a parental control code months ago and forgot it, your kid got creative with the remote, or you just bought a secondhand set with the previous owner's lock still active, there's a reliable way to get back in.
This guide walks you through every password reset method available for LG Smart TVs - from the quickest default PIN attempt to the master code trick that works on webOS 6.0 through webOS 26, the Mute-button hack for older Netcast models, and even options when you don't have a remote handy. I've organized the methods from simplest to most involved, so you can how to reset lg tv password starting with the fastest option for your situation.
LG TV Default Password & Master Code Quick-Reference Table
Try this first before reading anything else:
Enter the default PIN 0000 when your TV asks for a password.
If that fails, try the master code method: go to Settings → General → System → Safety, highlight Reset Password (don't click it), press Channel Up, Up, Down, Up on your remote, then enter 0313.
If both fail, a how to factory reset lg tv will wipe all settings and restore the PIN to 0000 - but you'll lose your installed apps and saved preferences.
Here's a complete reference of every known LG TV PIN code and master password:
Code Type | Code | When to Use | Works On |
|---|---|---|---|
Default PIN | 0000 | First attempt - works if PIN was never changed | All LG TVs worldwide (standard default) |
Default PIN (France) | 1234 | TVs configured for the France region | France-region LG TVs |
Alternative Defaults | 1111 / 9999 | If 0000 and 1234 are rejected | Some older models and regional variants |
Master Code | 0313 | Forgotten custom PIN - requires Channel button sequence | webOS 2.0 and later (2015–2026 models) |
Alternative Master | 0325 | If 0313 doesn't trigger a response | Some webOS 2.0/3.0 era models |
Mute Method Code | 129472 | 6-digit code after pressing Mute ×3 | Netcast OS and pre-2014 LG TVs |
Mute Method Alt | 210499 | If 129472 is rejected | Older Netcast / non-smart LG TVs |
These codes have been verified across multiple LG TV models and webOS versions. The master code 0313 is documented in LG's official eguide, and default PINs are confirmed by LG USA Support.
Quick routing: If you know your current password and just want to change it, skip ahead to how to change password on lg tv. If you forgot your password and have a remote, start with Section 4 below. No remote? Jump straight to Section 8.
Note: Some Middle Eastern and Asian-region models may ship with different default PINs. If none of the codes above work on the first try, keep reading - the master code method in Section 5 overrides any custom PIN.
Why Is My LG TV Asking for a Password? Common Causes Explained
Your LG TV asks for a password because someone previously set a parental control PIN, the safety lock was accidentally enabled, a firmware update triggered the prompt, or you purchased a used TV with the previous owner's PIN still active. The default PIN to try first is 0000.
Understanding why the password screen appeared helps you pick the right fix. Here are the five most common triggers.
Parental Control PIN Was Set
This is the most frequent cause. At some point, someone - you, your partner, or even a curious child - created a 4-digit PIN through the Safety menu. Now the TV requires that PIN to access locked channels, apps, inputs, or specific settings. If you remember setting it but forgot the code, jump to Section 5 for the master code method.
Safety Lock Was Accidentally Enabled
LG TVs have a Safety toggle under Settings → General → System → Safety. It's possible to flip this switch without realizing it, especially while scrolling through menus quickly with the Magic Remote. Once active, the TV starts requesting a password for settings that were previously wide open. According to LG's official support documentation, the Safety feature controls access to channels, apps, and input locks.
Firmware or Software Update Reset
Some LG TV firmware updates can inadvertently trigger password prompts or reset safety settings to their defaults. You'll suddenly see a PIN screen that wasn't there yesterday. This is relatively rare, but it happens - particularly after major webOS version upgrades. If you never intentionally set a PIN, try the default 0000 first.
Second-Hand or Used TV With Previous Owner's PIN
Bought a used LG TV online or received one as a hand-me-down? The previous owner likely set a parental control PIN and forgot to clear it before selling. The cleanest solution here is a factory reset, which wipes everything including the old PIN. Before selling or giving away a TV, you should always how to reset lg tv to factory defaults first.
Confusion Between TV PIN and LG Account Password
This one catches a lot of people off guard. Your LG TV actually has two completely separate password systems:
TV PIN (4-digit code): Stored locally on the TV itself. Controls parental locks, safety settings, channel restrictions, and factory reset access. This is what you reset using the methods in this guide.
LG Account Password (email-based): An online login for the LG ThinQ app, LG Content Store, and cloud-based services. You reset this through LG's website or app, not on the TV.
If you're having trouble connecting to the internet or logging into streaming apps, that's an account or network issue - not a TV PIN problem. You might need to how to connect lg tv to wifi rather than reset your PIN.
How to Identify Your LG TV webOS Version Before Resetting
Different webOS versions have slightly different menu paths for the password reset process. Following instructions meant for webOS 24 on a TV running webOS 5.0 will leave you lost in the wrong menus. Here's how to figure out which version you have.
Check On-Screen (If You Can Access Settings)
Navigate to Settings → General → About This TV. The webOS version is listed on this screen. Of course, if you're locked out of settings entirely, this won't help - so use the model number method instead.
Identify by Model Number
Every LG TV model name contains a year indicator. You can how to find lg tv model number on the label affixed to the back panel of your TV. Look for the letter or number that indicates the manufacturing year:
Year | Model Year Code | webOS Version (As Shipped) |
|---|---|---|
2026 | 6 (e.g., C6, G6) | webOS 26 |
2025 | 5 (e.g., C5, G5) | webOS 25 |
2024 | 4 (e.g., C4, G4) | webOS 24 |
2023 | 3 (e.g., C3, G3) | webOS 23 |
2022 | 2 (e.g., C2, G2) | webOS 22 |
2021 | 1 (e.g., C1, G1) | webOS 6.0 |
2020 | X (e.g., CX, GX) | webOS 5.0 |
2019 | 9 (e.g., C9, SM) | webOS 4.5 |
2018 | 8 (e.g., C8, SK) | webOS 4.0 |
2017 | 7 (e.g., C7, SJ) | webOS 3.5 |
2016 | 6 (e.g., UH) | webOS 3.0 |
2015 | 5 (e.g., UF) | webOS 2.0 |
2014 | 4 (e.g., UB) | webOS 1.0 |
Pre-2014 | Varies | Netcast OS or non-smart |
According to FlatpanelsHD's reporting on LG's 2026 lineup, 2026 models ship with webOS 26. The year code convention remains consistent across OLED, QNED, NanoCell, and UHD series.
A Note on webOS ReNew Upgrades
LG's Re:New program provides up to four webOS upgrades over five years for TVs from 2022 onward. This means your 2023 model might now be running webOS 25 instead of the webOS 23 it shipped with. If you've accepted any how to update lg tv software updates, your TV's webOS version might differ from the table above. When in doubt, check the back label for the model number and start with the instructions for that year's webOS version - the password reset process is identical or nearly identical across recent webOS generations.
How to Reset LG TV Password Using Default PIN Codes (0000 / 1234)
The default password for most LG TV models is 0000 (four zeros). If your TV was purchased or configured for the France region, the default password is 1234. Other codes to try include 1111 and 9999. If none work, a custom PIN was set and you'll need the master reset code.
This is the simplest possible fix - and it works more often than people expect. If no one in your household actually changed the PIN from the factory default, entering 0000 gets you straight in.
Steps for webOS 22, 23, 24, 25, and 26 (2022–2026 Models)
Press the Settings (gear icon) button on your LG remote.
Select All Settings → General → System → Safety.
The TV displays a password prompt. Enter 0000.
If accepted, the Safety menu opens. You're in.
Steps for webOS 5.0 and Earlier (2020 and Older Models)
Press the Settings button on your remote.
Navigate to All Settings → General → Safety (note: there's no "System" sub-menu on these older versions).
Enter 0000 at the password prompt.
Default PINs to Try (In Order)
Try each of these if the first doesn't work:
0000 - Standard worldwide default
1234 - France and some European regions
1111 - Alternate on some older models
9999 - Alternate on some regional variants
When you enter the correct default PIN, the Safety menu opens - this confirms the PIN was never changed from the factory setting. From here, navigate to Reset Password to create a new custom PIN, as confirmed by LG's factory reset support page.
If None of the Defaults Work
When all four default PINs are rejected, it means someone previously set a custom password. The TV won't tell you this explicitly - it just keeps rejecting your attempts. Don't waste time guessing random combinations. Move on to the master code method in the next section, which bypasses any custom PIN entirely.
How to Reset LG TV Password Using Master Code 0313 or 0325 (webOS 6.0 Through webOS 26)
To reset your LG TV password, go to Settings → All Settings → General → System → Safety. Highlight "Reset Password" but do NOT click it. Press Channel Up twice, Channel Down once, Channel Up once on your remote. Enter master code 0313 in the Master Password window. Your PIN resets to 0000.
This is the most important section in this entire guide. The master code method is the primary solution for any forgotten LG TV password, and it works across every webOS version from 6.0 (2021) through webOS 26 (2026). The catch? One critical step trips up nearly everyone who tries it.
What You'll Need
The original LG remote control - either a Magic Remote or standard IR remote. You need the Channel Up/Down buttons. You should verify your remote is working properly; if it's unresponsive, you may need to how to pair lg remote to lg tv or check the batteries first.
Universal remotes may work, but the Channel button IR signals don't always match what the TV expects. If you need to set up a different remote, check our guide on how to program lg tv remote.
Step-by-Step Instructions
Press the Settings button (gear icon) on your LG remote.
Navigate to All Settings → General → System → Safety. On webOS 6.0/22/23, the path is identical. On webOS 24/25/26, the path hasn't changed.
You'll see a password prompt. Do NOT enter anything yet.
Scroll down to "Reset Password" and HIGHLIGHT IT ONLY.
⚠️ CRITICAL WARNING: DO NOT press OK, Enter, or the center select button. The cursor must hover over "Reset Password" without activating it. This is where 90% of people fail. If you accidentally press OK, you'll see the standard PIN prompt (which requires the password you forgot). Press Back and try again.
While "Reset Password" is highlighted, press the following buttons on your remote in this exact sequence: Channel Up → Channel Up → Channel Down → Channel Up.
A Master Password window will appear. This looks visually different from the standard PIN screen - it's a white dialog box labeled "Master Password" rather than the standard blue-tinted password entry field. If you see the standard blue prompt instead, you accidentally clicked rather than highlighted. Go back and repeat step 4.
Enter 0313 using the number buttons on your remote.
The PIN resets to the default (0000). Enter 0000 to access the Safety menu.
Navigate to Reset Password to set a new PIN of your choice.
This method is documented in LG's official eguide, which confirms 0313 as the master password and the Channel Up-Up-Down-Up sequence as the trigger. Community users on lgtvforum.com have extensively validated this method across dozens of LG models with user comments confirming it works on current firmware.
If 0313 Doesn't Work - Try 0325
On some older models, particularly those running webOS 2.0 or 3.0 (2015–2016 era), the TV responds to 0325 instead of 0313. The process is identical - same Channel button sequence, same Master Password window - just a different 4-digit code.
Recognizing the Master Password Window vs. Normal PIN Prompt
This distinction is crucial:
Normal PIN prompt: Blue-tinted background, standard input field, appears when you click Reset Password or try to enter the Safety menu.
Master Password window: White dialog box, specifically labeled "Master Password," appears only after the correct Channel button sequence while Reset Password is highlighted.
If the Master Password window never shows up despite repeated attempts, the remote may not be sending the correct signals. Try replacing the batteries, or if the remote is behaving erratically, check our guide on how to reset lg tv remote.
Still Not Working?
If neither 0313 nor 0325 triggers a response, don't keep repeating the same steps. Jump to Section 7 for the Mute-button method (older TVs), or skip to Section 10 for advanced troubleshooting when standard methods fail.
How to Reset LG TV Password on webOS 5.0 and Earlier Models
This section covers 2017 through 2020 LG TVs - specifically models running webOS 3.5, 4.0, 4.5, and 5.0. The master code method still works on these TVs, but the menu path is different, and that difference causes real confusion for people following newer guides.
The Key Difference
On webOS 5.0 and earlier, the path to Safety is:
Settings → All Settings → General → Safety
There is no "System" sub-menu. If you're looking for General → System → Safety and can't find "System," you're on an older webOS version. Go directly from General to Safety.
Step-by-Step for webOS 5.0 / 4.5 / 4.0 / 3.5
Press Settings on your LG remote.
Go to All Settings → General → Safety.
Highlight "Reset Password" - do NOT click or press OK.
Press Channel Up × 2 → Channel Down × 1 → Channel Up × 1.
Enter 0313 in the Master Password window.
PIN resets to 0000. Enter it to access the Safety menu.
For very early webOS models (2014–2016, webOS 1.0 through 3.0), the Channel button sequence may need to be performed at the initial Safety menu entry point rather than at the Reset Password option specifically. If the Master Password window doesn't appear when you're highlighting Reset Password, try performing the sequence right after the Safety menu's initial password prompt appears.
The alternative master code 0325 is more commonly needed on webOS 2.0/3.0 era TVs than on newer models. Try it if 0313 produces no response.
One other detail worth noting: if you have an older model and can't get the remote to work at all, you may need to how to turn on lg tv without remote first, and then explore the no-remote reset methods in Section 8.
If you've accepted how to update firmware on lg tv upgrades through the Re:New program, your TV might actually be running a newer webOS version than what it shipped with. Check Settings → About This TV if you can access it, or try the newer menu path (with "System") first.
According to LG USA's support documentation, the Safety menu paths differ across webOS generations, with the 2020/2019 models using the shorter General → Safety path.
How to Reset LG TV PIN Code on Older Netcast OS and Non-Smart LG TVs
If you have a pre-2014 LG Smart TV running Netcast OS, or an older non-smart LG TV with a Lock or Parental Control feature, the webOS master code method won't work. These TVs use a completely different reset procedure involving the Mute button and a 6-digit code.
Which TVs This Covers
This method applies to LG TVs running Netcast OS (pre-2014 smart TVs) and some older LED/LCD models with basic Lock menus. If you're unsure whether your TV runs Netcast or webOS, check the model number table in Section 3. Any LG TV from 2013 or earlier almost certainly runs Netcast OS.
Step-by-Step: Mute Button Method
Press the Settings or Menu button on your remote.
Navigate to the Option or Lock menu.
When the password prompt appears, press the MUTE button on your remote three times.
A new prompt appears asking for a 6-digit code (not the standard 4-digit prompt).
Enter 129472.
The TV prompts you to set a new 4-digit PIN. Enter your desired PIN twice to confirm.
If 129472 is rejected, try the alternative code 210499. Both are widely confirmed across LG community forums and the lgtvforum.com Netcast method guide.
Critical Differences From the webOS Method
This method uses the MUTE button, not Channel buttons.
It requires a 6-digit code, not a 4-digit master password.
It does NOT work on webOS TVs. If your TV is from 2014 or later and runs webOS, go back to Section 5 or 6.
Remote Considerations
The Mute button on some universal remotes may not send the correct IR signal for this method. An original LG remote works most reliably. If you don't have the original, you can how to program universal remote to lg tv - but results with the Mute method vary. Alternatively, how to pair universal remote to lg tv and test whether the Mute signal is recognized.
How to Reset LG TV Password Without a Remote (5 Proven Methods)
To reset an LG TV password without a remote, the most effective option is the LG ThinQ smartphone app, which provides full virtual remote functionality including channel buttons. Here are five methods, ranked from most to least effective.
Method 1: LG ThinQ App (Best Option)
The ThinQ app turns your phone into a full-featured LG remote - and yes, it includes the Channel Up/Down buttons needed for the master code sequence.
Download LG ThinQ from the App Store (iOS) or Google Play (Android).
Make sure your phone and TV are on the same WiFi network. If your TV isn't connected to WiFi yet, you'll need to how to connect lg tv to wifi without remote first - typically using an Ethernet cable or the TV's physical buttons.
Open ThinQ and follow the pairing prompts. For step-by-step pairing guidance, see our guide on how to add tv to lg thinq.
Once paired, tap the Remote function in the app.
Use the virtual remote to navigate to Settings → General → System → Safety, highlight Reset Password, and perform the Channel Up-Up-Down-Up sequence just like you would with a physical remote.
This is genuinely the best no-remote solution because it replicates full remote functionality. If you're wondering whether your phone can replace the remote entirely, can i use my phone as a tv remote lg - and the answer is yes, with ThinQ. You can also explore how to control lg tv with phone for ongoing use beyond just password reset.
Limitation: The TV must already be connected to WiFi and have network access. If it's completely offline, ThinQ can't discover it.
Method 2: USB Mouse
Plug a standard USB mouse into any USB port on your LG TV. A pointer cursor appears on screen, letting you navigate the menus visually.
Limitation: A USB mouse can navigate menus and enter default PINs, but it cannot press Channel Up/Down buttons. This means the master code method isn't possible with a mouse alone. You can only try default PINs (0000, 1234) or navigate to factory reset options. For related no-remote navigation, see how to change input on lg tv without remote.
Method 3: USB Keyboard
Similar to the USB mouse approach - plug a USB keyboard into the TV's USB port. Arrow keys handle navigation, and number keys let you enter PINs.
Limitation: Same as the USB mouse - no Channel button equivalent. Works for default PIN entry and factory reset navigation, not for the master code sequence.
Method 4: Universal Remote With Channel Buttons
Purchase a compatible universal remote from any electronics store and program it with LG's IR codes. If the universal remote has working Channel Up/Down buttons that the TV recognizes, you can perform the full master code method.
Limitation: Not all universal remotes send IR signals the TV accepts for the Channel button sequence. Test before relying on this method.
Method 5: Physical Button Reset (Soft Reset Only)
Power off the TV → unplug from the wall → hold the physical power button on the TV (not the remote) for 10–15 seconds → plug back in.
⚠️ This performs a soft reset that does NOT clear the PIN. It can resolve minor glitches and unresponsive menus, but the parental control password remains intact. A full factory reset or master code method requires a remote or remote substitute.
How to Factory Reset LG TV to Remove Password Entirely
Yes, a factory reset removes the LG TV password by restoring all settings to defaults, resetting the PIN back to 0000. However, it also erases all installed apps, saved WiFi networks, picture and sound settings, and app login credentials. Try the master code method first.
Factory reset is the nuclear option - effective, but costly in terms of convenience. Only use it after the master code method and default PINs have failed.
What You'll Lose
All installed apps (must re-download each one - see how to download apps on lg tv)
Saved WiFi networks (must reconnect - see how to turn on wifi on lg tv)
Custom picture and sound settings
All passwords and PINs (reset to 0000)
LG account login
Channel lists (must rescan - see how to scan channels on lg tv)
All streaming app login credentials (Netflix, Disney+, Hulu, etc.)
Factory Reset Steps for webOS 22/23/24/25/26 (2022–2026)
Press Settings on your remote.
Go to All Settings → General → System → Reset to Initial Settings.
Enter the password when prompted.
Select your reset option and confirm.
Here's the catch-22 that no one warns you about: the factory reset screen also asks for the PIN. If you don't know the PIN, try 0000 at this prompt - on many models, the factory reset prompt accepts the default PIN even when the Safety menu PIN was changed. This is confirmed by LG USA's factory reset support page.
Factory Reset for webOS 5.0 (2020)
Settings → All Settings → Support → Reset to Initial Settings.
Factory Reset for webOS 4.5 and Earlier (2019 and Before)
Settings → All Settings → General → Reset to Initial Settings.
Reset Options
LG gives you two choices:
Reset All - Clears everything including network settings. Complete fresh start.
Reset All except network settings - Preserves your WiFi configuration so you don't have to re-enter passwords.
If you're just dealing with a forgotten PIN and want to keep WiFi connected, choose the second option.
For a deeper explanation of LG's various reset types, check our dedicated guide on how to factory reset lg tv. And for clarity on what a how to hard reset lg tv involves versus a soft reset, or even a simple how to reboot lg tv, those guides break down each option.
LG TV Password Not Working? Advanced Fixes When Default and Master Codes Fail
If you've tried every default PIN, performed the master code sequence multiple times, and the Master Password window still never appears - don't panic. In 95% or more of cases, one of the methods in this guide resolves the issue. Here's a systematic escalation path for the remaining edge cases.
Escalation Flowchart: Try These in Order
Re-try 0000 at the password prompt. Simple mistakes happen - make sure you're pressing the correct number buttons.
Try 1234, 1111, and 9999 as alternative defaults.
Master code 0313 - But this time, double-check: are you highlighting Reset Password without clicking it? If you pressed OK or Enter, back out and try again.
Try 0325 as the alternative master code.
Mute button method - Press Mute three times at the password prompt, then enter 129472 or 210499 (Netcast/older models only).
Factory reset via Settings → General → System → Reset to Initial Settings. Enter 0000 at the factory reset password prompt.
Contact LG Support - details below.
The Firmware Bug That Blocks the Master Code
On rare occasions, particularly after a firmware update, the Channel button sequence simply doesn't trigger the Master Password window. The TV accepts the button presses without responding.
Workaround: try the sequence multiple times in rapid succession - some users report it takes 2–3 attempts on certain firmware builds. Between attempts, fully how to restart lg tv by unplugging it for 30 seconds and powering back on before trying the master code again. A fresh boot clears any temporary software hang that might be blocking the sequence.
The "Accidentally Pressing OK" Diagnosis
If the Master Password window never appears no matter how many times you try, go back to Section 5 and re-read the critical step. The most common cause is pressing OK/Enter/Select on "Reset Password" instead of just highlighting it. The visual cue: if you see the standard blue PIN prompt, you've clicked. If you see the white "Master Password" dialog, the sequence worked.
When to Contact LG Support
If every method above has failed, LG's customer support team can provide model-specific master reset codes for verified TV owners.
Phone: 1-800-243-0000 (available Monday–Sunday, verified on LG's contact page)
Online Chat: lg.com/us/support
Have ready: TV model number, serial number, approximate purchase date, and a description of what methods you've already tried
When to Stop Self-Troubleshooting
If your TV enters a boot loop after reset attempts, displays error codes, shows no picture, or behaves erratically - stop. These are signs of a deeper issue that self-service methods won't fix. In these cases, check if the problem matches common symptoms in our guide on why is my lg tv not turning on. If you're seeing display artifacts or screen issues after a failed reset, how to fix lg tv screen problems covers the most common causes. Contact an LG authorized repair center rather than attempting service menu access, which can create worse problems.
How to Reset Password on a Second-Hand or Used LG TV
If you bought a used LG TV and it's asking for a password you never set, the previous owner's parental control PIN is still active on the device. This is one of the most common complaints on LG forums - and the solution is straightforward.
Recommended Approach: Factory Reset
Factory reset is the cleanest solution for used TVs. It clears the previous owner's PIN, LG account, installed apps, and all custom settings, giving you a genuinely fresh start. Follow the factory reset steps in Section 9.
Alternative: Master Code Method
If you'd rather keep existing settings (maybe the TV came pre-loaded with apps you want), try the master code method from Section 5. This resets only the PIN without wiping everything else.
TV PIN vs. LG Account
Even after resetting the PIN, the TV may still show the previous owner's LG account under the user profile. The TV PIN and LG account are completely independent systems. To remove the old account, go to Settings → General → System → LG Account and sign out. You can then sign in with your own account.
Post-Reset Cleanup
After gaining access to a used TV, you'll probably want to clear out the previous owner's content. Here's what to check:
Remove unwanted apps - see how to delete app on lg tv
Sign out of streaming services - see how to sign out of netflix on lg tv
Rescan channels for your area
Update the WiFi network to your own
Advice for Sellers
If you're selling or giving away an LG TV, always perform a factory reset before handing it over. This protects your accounts and prevents the buyer from dealing with a locked TV.
How to Prevent LG TV Password Lockouts (Tips & Best Practices)
Forgetting a TV PIN is incredibly common - it's one of the most searched LG TV support topics for a reason. A few simple habits can save you from repeating this process.
Tip 1: Record Your PIN Somewhere Accessible
Write down your PIN and store it somewhere you'll actually find it later. Inside the remote's battery compartment works well - it's always near the TV and out of sight. Some people tape it to the back of the TV itself, or add it to a household password document.
Tip 2: Choose a Memorable but Non-Obvious PIN
Avoid 0000 and 1234 as your custom PIN - they're the first codes anyone guesses. But also avoid using your bank PIN or phone unlock code on the TV, for security reasons. Pick something memorable that's unique to the TV.
Tip 3: Disable Safety Lock If You Don't Need It
If you don't have kids in the house and don't need parental controls, consider turning off the Safety Lock entirely. Go to Settings → General → System → Safety and toggle it off. No safety lock means no password prompt. One less thing to forget.
Tip 4: Use Family Settings Instead (webOS 22 and Later)
For basic viewing time limits and volume restrictions, webOS 22 and later versions offer Family Settings - a separate feature that provides time limits, eye care mode, and volume caps without requiring a PIN for every settings change. Access it through Settings → General → Family Settings. LG describes this feature on their official Family Settings support page. It's a friendlier alternative to the full Safety Lock for households with younger children. You can also explore other customization options like how to turn off voice on lg tv or how to change screensaver on lg tv while you're in the settings.
Tip 5: Always Factory Reset Before Selling
When you eventually upgrade your TV, factory reset it first. Leaving your PIN and accounts on a sold TV creates problems for both you and the buyer.
LG TV Password Reset Tools & Support Resources
Here's a consolidated list of every resource you might need for LG TV password issues:
LG Customer Support
Phone: 1-800-243-0000 (Monday–Sunday, 8 AM – 9 PM EST) - LG Contact Page
Online Chat: Available at lg.com/us/support
Help Library: lg.com/us/support/help-library - searchable database of troubleshooting articles
Email Support: Available through lg.com/us/support contact form
LG ThinQ App Downloads
Android: Download from Google Play
LG TV User Manuals
Search by model number at lg.com/us/support - enter your model number to find the specific manual for your TV
Community Resources
LG TV Forum: lgtvforum.com - active community with model-specific troubleshooting
LG webOS Community: Model-specific discussions and user-confirmed fixes
Quick-Reference Code Summary
Code | Purpose |
|---|---|
0000 | Default PIN (worldwide) |
1234 | Default PIN (France) |
0313 | Master reset code (webOS 2.0+) |
0325 | Alternative master code |
129472 | Mute method code (Netcast OS) |
210499 | Alternative Mute method code |
Your LG TV connects to a broader ecosystem of devices and services. For related connectivity, check out whether your TV supports features like does lg tv have airplay, does lg tv have bluetooth, or does lg tv have chromecast. And for smart home integration, how to connect lg tv to google home walks through the setup.
FAQ: LG TV Password and PIN Code Reset Questions
What is the default password for LG TV?
The default password for most LG TV models worldwide is 0000 (four zeros). TVs configured for the France region use 1234 as the default. If neither works, try 1111 or 9999. A non-default PIN means someone previously set a custom password - use the master code 0313 to reset it.
If defaults are rejected across the board, it's not a hardware problem - it just means a custom PIN is active. Head to Section 5 for the master code method, which overrides any custom PIN and restores the default.
How do I reset my LG TV password if I forgot it?
Go to Settings → General → System → Safety on your TV. Highlight "Reset Password" without clicking it. Press Channel Up twice, Down once, Up once on your remote. Enter master code 0313 in the Master Password window that appears. Your PIN resets to 0000. This works on webOS 6.0 through webOS 26.
On webOS 5.0 and earlier, the path is Settings → General → Safety (no "System" sub-menu). The Channel button sequence and master code are the same.
What is the master password for LG TV?
The LG TV master password is 0313, or 0325 on some older models. Enter it after triggering the Master Password prompt using the Channel button sequence: Up, Up, Down, Up. This resets your PIN to the factory default 0000. The code is documented in LG's official eguide and has been confirmed by thousands of users.
Can I reset my LG TV password without a remote?
Yes. The most effective method is the LG ThinQ smartphone app, which provides complete virtual remote functionality including Channel buttons for the master code sequence. Alternatives include connecting a USB mouse or USB keyboard for default PIN entry, or using a compatible universal remote. The physical power button method performs a soft reset but does not clear the PIN.
If you need to get your phone set up as a remote, see how to connect iphone to lg tv for pairing options.
Will a factory reset remove my LG TV password?
Yes, a factory reset removes the password by restoring all settings to factory defaults, resetting the PIN to 0000. But it also erases installed apps, saved WiFi networks, and all custom settings. You'll need to how to add apps to lg smart tv again after the reset, reconnect to WiFi, and sign back into streaming services. You may also want to reinstall specific apps like how to get spectrum app on lg tv or reconnect peripherals like how to connect lg soundbar to tv. Try the master code method first - it resets only the PIN without touching anything else.
Is the LG TV PIN code the same as my LG account password?
No, they are completely different. The TV PIN is a local 4-digit code stored on the TV hardware, used exclusively for parental controls and safety settings. The LG account password is an email-based online login for the LG ThinQ app, LG Content Store, and cloud services. Resetting one has zero effect on the other. If your LG account is locked, reset it through the LG website's "Forgot Password" flow - not on the TV itself.
What do I do if 0000 and 0313 don't work on my LG TV?
Work through this checklist:
Try alternative defaults: 0325, 1234, 1111, 9999.
For older TVs, use the Mute button method - press Mute three times and enter 129472 or 210499.
Attempt a factory reset through Settings (try 0000 at the factory reset PIN prompt).
If all codes fail, contact LG Support at 1-800-243-0000. Have your model number, serial number, and purchase info ready. LG can provide model-specific reset assistance for verified owners.
Regain Access to Your LG TV Today
Three methods cover virtually every LG TV password lockout: try the default PIN 0000 first, use the master code 0313 with the Channel button sequence if defaults fail, and resort to a factory reset only as a last resort. The master code method works across every webOS version from 2015 through 2026 and resolves the issue within minutes for the vast majority of users.
Bookmark this guide - forgotten PINs have a way of happening more than once, especially in households with kids. And if someone you know is staring at a locked LG TV right now, send them this page.
With the password reset behind you, your LG TV is back to doing what it does best. For an honest look at the platform overall, check out our assessment on is lg a good tv brand - and for longevity expectations, how long does an lg tv last breaks down what to expect from your investment over the years.