Lost your Insignia TV remote? Learn 7 proven methods to connect your Insignia Fire TV or Roku TV to WiFi without a remote using USB keyboards, smartphone apps, universal remotes, and more.

Your Insignia TV remote just disappeared. Maybe it slipped into the couch abyss, the dog decided it made an excellent chew toy, or the batteries died at the worst possible moment. Now you're staring at a TV that won't connect to WiFi because navigating those settings seems impossible without that little plastic lifeline.
Take a breath. You have options - seven of them, actually.
After testing multiple Insignia models including the F30 and F50 series, I've documented every working method to connect your Insignia TV to WiFi without the original remote. Whether you own a Fire TV Edition, a legacy Roku TV, or an older smart TV model, at least one of these solutions will work for your situation.
The catch that trips up most people? Smartphone remote apps require your TV to already have a WiFi connection. That's why the USB keyboard method sits at the top of this guide - it works when your TV has zero network connectivity and gets you online in under five minutes.
Before diving into detailed instructions, here's the complete picture. Each method has different requirements, difficulty levels, and ideal use cases.
Method | Equipment Needed | Difficulty | Time Required | Best For |
|---|---|---|---|---|
USB Keyboard | Any USB keyboard | Easy | 2-5 minutes | Initial WiFi setup (no existing connection) |
Smartphone App | Fire TV or Roku app | Easy | 3-5 minutes | Ongoing control (requires existing WiFi) |
Universal Remote | Pre-programmed remote | Medium | 5-15 minutes | Households with existing universal remotes |
Physical Buttons | None | Easy | 10-20 minutes | Emergency situations, no equipment available |
Ethernet Cable | Ethernet cable | Easy | 1 minute | Users near router, prefer wired connection |
HDMI-CEC | HDMI device with remote | Medium | 5 minutes | Users with PlayStation, Xbox, or streaming stick |
Alexa Voice | Echo device or Alexa app | Medium | 5-10 minutes | Hands-free control (requires existing setup) |
My recommendation: Start with the USB keyboard method if your TV isn't connected to WiFi yet. It's the fastest path to getting online without purchasing anything - most households have a spare keyboard tucked away somewhere. Once connected, set up the Insignia TV remote app on your phone as a permanent backup.
Critical point most guides miss: The Fire TV app and Roku app only work when your phone and TV share the same WiFi network. If your TV has no internet connection, these apps cannot find it. This creates a frustrating catch-22 that sends people in circles. USB keyboard, ethernet, or universal remote methods bypass this limitation entirely.
Losing a TV remote feels like a minor inconvenience until you actually need to change WiFi networks or set up the TV for the first time. The menu navigation required for WiFi configuration wasn't designed for button-only control.
Here's what's actually happening: Insignia smart TVs require you to navigate through several menu levels to reach network settings, select your WiFi network from a list, and then enter your password character by character. Without directional buttons and a way to select options, this process becomes nearly impossible through traditional means.
If your insignia fire tv remote not pairing issue led you here, or if you simply misplaced the remote during a move, you're not alone. This ranks among the most common Insignia TV problems reported on support forums.
One important clarification before we continue: many outdated guides still recommend the Insignia Connect App. That app was discontinued in late 2019 and hasn't worked since. Any guide suggesting it hasn't been updated in years and should be ignored.
The good news? Every method in this guide was verified working as of January 2026 across multiple Insignia TV generations. Whether you have a Fire TV Edition (2020-2026 models), a legacy Roku TV (2018-2024), or an older standard smart TV, at least three of these methods will work for your specific model.
Different methods work better depending on which Insignia TV platform you own. Spending 60 seconds identifying your model now saves frustration later.
Your Insignia TV model number appears in two locations:
Back panel label - Look for a white sticker near the input ports. The model number follows the format NS-##X###NA## (for example, NS-50F301NA25).
Settings menu - If you can access any menu, navigate to Settings > My Fire TV > About (Fire TV Edition) or Settings > System > About (Roku TV).
The number tells you everything: NS indicates Insignia brand, the first two digits show screen size, and the letter following reveals your platform type.
Can't reach the back of your TV? Watch what appears when it powers on:
Fire TV Edition (2020-2026):
Orange Fire TV logo on startup
Amazon-style interface with rows of content
Alexa voice remote with microphone button
Model numbers typically include "F" designation (like NS-50F301NA25)
Roku TV Edition (2018-2024, discontinued):
Purple Roku logo on startup
Tile-based interface with channel icons
Simple remote with purple directional pad
Model numbers typically include different suffix patterns
Standard/Older Smart TVs (Pre-2020):
Generic manufacturer logo
Basic smart TV interface without Fire TV or Roku branding
Limited app selection compared to current models
Your TV platform determines which smartphone app works:
Fire TV Edition → Use Amazon Fire TV app
Roku TV Edition → Use Roku mobile app
Standard smart TV → Universal remote or USB keyboard only
Current 2024-2026 Insignia televisions run exclusively on Amazon's Fire TV platform. Best Buy discontinued the Roku TV partnership, so if you purchased recently, you definitely have Fire TV Edition.
This method earns the top spot for one critical reason: it works without any existing network connection. When your TV has never been connected to your current WiFi or you've moved to a new home, this is your fastest path forward.
Unlike smartphone apps that require WiFi connectivity, a USB keyboard communicates directly with your TV through a physical connection. No pairing process, no network requirements, no special configuration. Plug it in and start typing.
The keyboard provides two massive advantages over other methods. First, you can navigate menus using arrow keys exactly like a remote's directional pad. Second, entering your WiFi password takes seconds instead of the painful character-by-character process required with physical TV buttons.
Any standard USB keyboard works. Here's what I tested:
Wired USB keyboards (recommended) - Work immediately with zero setup
Wireless keyboards with USB receiver - The small USB dongle plugs into your TV just like a wired keyboard
Bluetooth keyboards - Require pairing through menus, which defeats the purpose when you can't navigate
Skip Bluetooth keyboards entirely for this situation. The pairing process requires menu navigation that you can't easily accomplish without a working remote.
Your Insignia TV has at least one Insignia TV USB port available. Check these locations:
Back panel - Most common location, near HDMI and other input ports
Side panel - Some models place USB on the left or right edge for easy access
Bottom edge - Occasionally found near the center on larger screens
The port looks identical to the USB ports on your computer. Any standard USB-A cable fits.
Locate the USB port on your Insignia TV (back or side panel, near HDMI ports)
Plug the USB keyboard directly into the port
Wait 10-15 seconds for automatic recognition (no confirmation appears, but it's working)
Press the Home key or any arrow key to confirm the TV responds
Navigate using arrow keys:
Up/Down/Left/Right arrows move through menus
Enter key selects highlighted options
Escape or Backspace goes back one level
Access network settings: Home → Settings → Network → WiFi
Select your WiFi network from the available list
Type your password using the keyboard (finally, the easy part)
Press Enter to connect
Connection typically completes within 30 seconds. You'll see a confirmation message or a checkmark next to your network name.
Key | Function |
|---|---|
Arrow Keys | Navigate through menus |
Enter | Select/Confirm |
Escape/Backspace | Go back one level |
Tab | Move between input fields |
Home | Return to home screen |
F1-F12 | May trigger shortcuts on some models |
For even easier navigation, connect a USB mouse alongside your keyboard. A cursor appears on screen, allowing you to click directly on menu items. This approach mimics using the TV with a computer monitor and feels surprisingly natural.
Most USB hubs allow connecting both keyboard and mouse to a single TV USB port if only one port is available.
Keyboard not responding?
Try a different USB port - some ports provide power only and don't support data input
Ensure the keyboard works by testing it on a computer first
For wireless keyboards, check that the USB receiver is fully inserted
Wait a full 30 seconds before assuming it's not working; some TVs have slow USB initialization
Arrow keys not navigating menus?
Press the Home key first to ensure you're in the main menu system
Some keyboard models require pressing Fn + Arrow keys; try with and without Fn
If using a wireless keyboard, replace the batteries - weak power causes inconsistent input
If you experience troubleshoot Insignia TV flickering during keyboard use, the USB port may have power delivery issues. Try a different port or use a powered USB hub.
Smartphone apps transform your phone into a fully-featured remote control with typing capabilities, voice search, and features the original remote never offered. The catch? Your TV must already be connected to WiFi.
This is the part that trips everyone up: the Fire TV app and Roku app discover your TV by scanning your WiFi network. If your TV has no internet connection, it's invisible to these apps.
When smartphone apps work:
TV was previously connected to WiFi and you lost the remote
You need a permanent remote replacement after initial setup
Your original remote broke but the TV still remembers your network
When smartphone apps DON'T work:
TV has never been connected to your current WiFi
You moved to a new home with a different network
TV was factory reset and needs fresh WiFi configuration
For situations where apps won't work, use the USB keyboard method first, connect to WiFi, then download the app for ongoing control.
The official Amazon Fire TV app serves as the gold standard for controlling Insignia Fire TV Edition televisions. It's free, reliable, and offers features beyond the physical remote.
Download:
iOS: App Store, search "Amazon Fire TV"
Android: Google Play Store, search "Amazon Fire TV"
Publisher: AMZN Mobile LLC (verify this to avoid knockoff apps)
Setup Process:
Connect your phone to the same WiFi network as your TV
Download and open the Amazon Fire TV app
Sign in with the same Amazon account used on your TV
The app automatically scans for Fire TV devices on your network
Select your Insignia TV when it appears in the device list
Enter the 4-digit PIN code displayed on your TV screen
Start navigating immediately
Features:
Full directional navigation matching physical remote
Keyboard input for searches (no more character-by-character typing)
Voice search using your phone's microphone
Quick access to streaming apps
Private listening through phone headphones
The app maintains connection indefinitely once paired. No re-pairing required unless you disconnect your Amazon account.
If your Insignia TV displays the purple Roku interface, you need the Roku app instead of Fire TV.
Download:
iOS: App Store, search "The Roku App (Official)"
Android: Google Play Store, search "The Roku App (Official)"
Publisher: Roku, Inc.
Setup Process:
Ensure your phone connects to the same WiFi as your TV
Download and open The Roku App
Sign in or create a free Roku account
Allow the app to scan for devices
Select your Insignia Roku TV from the discovered list
Enter verification code if prompted on TV screen
Access full remote functionality immediately
Features:
Complete virtual remote with responsive controls
Private listening through headphones
Voice search capability
Channel launching directly from phone
Screen mirroring from mobile device
Several third-party apps claim to control Insignia TVs. Most fall into two categories:
IR Blaster Apps (Limited Phone Compatibility): Some phones include infrared blasters - the same technology physical remotes use. If your phone has this hardware (common in Xiaomi, some Samsung, and select LG models), IR remote apps can control your TV without WiFi.
Search your phone's specifications for "IR blaster" to check compatibility. If you have one, apps like "Peel Smart Remote" or "Mi Remote" may work.
WiFi-Based Universal Apps: Apps like "Remote for Fire TV & Fire Stick" (third-party) work similarly to the official app but may include ads or require purchases for full functionality. The official apps remain the better choice for most users.
For users wanting to connect phone to insignia tv bluetooth, note that standard Bluetooth doesn't enable remote control functionality - the TV requires WiFi-based communication for app remotes.
If you already own a universal remote - from a cable box, previous TV, or standalone purchase - programming it for your Insignia TV provides a permanent solution requiring no smartphone or WiFi.
Universal remotes communicate using infrared (IR) signals, the same technology as your original Insignia remote. This means:
No WiFi connection required
Works with any Insignia TV regardless of smart platform
Functions independently of internet or smartphone
Provides full menu navigation including WiFi setup capability
The tradeoff? You need the correct programming code, and entering WiFi passwords character-by-character using directional buttons takes patience.
Codes vary by remote brand. Start with the first code listed for each brand; if buttons don't respond correctly, try subsequent codes.
GE Universal Remote Codes:
Code Type | Codes (Try in Order) |
|---|---|
4-Digit | 0031, 0103, 0189, 0217, 0135, 0133, 0116, 0167, 0456, 0029 |
5-Digit | 1171, 1175, 1180, 1181, 1148, 1406, 1407, 1408 |
Start with 1171 for GE remotes - it works with most 2020-2026 Insignia models.
RCA Universal Remote Codes:
Code Type | Codes (Try in Order) |
|---|---|
4-Digit | 1171, 2049, 1564, 1326, 1892, 0171, 0463, 1963 |
5-Digit | 12049, 11780, 14487, 11564, 11326, 11892, 12184, 11423 |
One-For-All Codes:
0103, 0189, 0217, 0135, 0133, 0116, 0167, 0456, 0029
Philips Universal Remote Codes:
0911, 0520, 0323, 0115, 0914, 0213, 0318, 0247, 0504
Spectrum/Charter Codes:
1171, 1326, 1463, 1892, 0171
If you need to connect universal remote to insignia tv with a different brand not listed above, check your remote's manual or the manufacturer's website for their Insignia code database.
Most universal remotes follow this general process:
Turn on your Insignia TV using the physical button if necessary
Point the remote at the TV from approximately 3-6 feet away
Press and hold the TV button on your universal remote until the LED indicator lights up (usually 3-5 seconds)
While holding TV, also hold the Setup or Power button until the LED blinks or stays solid
Enter your code using the number pad (example: 1171)
Watch the LED indicator:
If it turns off = Code accepted
If it blinks multiple times = Code rejected, try next code
Test the Power button to verify the TV turns off
Test Volume and Channel buttons to confirm full functionality
Don't have the code list handy? Use auto-search to cycle through all stored codes:
Turn on your Insignia TV
Point the universal remote at the TV
Press and hold the TV button until the LED lights
Press and release the Power button repeatedly (about once per second)
The remote cycles through codes - your TV will turn off when it finds a match
Immediately press the TV button to save the working code
Turn the TV back on and test other functions
This process may take 2-5 minutes depending on how far through the code database your TV's code sits.
Many cable and satellite remotes double as universal remotes with TV control capability.
To sync xfinity remote to insignia tv, access the remote settings through your Xfinity guide or use Comcast's online code finder tool with your Insignia model number.
For satellite users wanting to program DirecTV remote to Insignia TV, the most common codes are 10171, 11463, and 10178. Programming usually happens through the DirecTV on-screen menu under Settings > Remote Control.
All codes rejected?
Ensure fresh batteries in the universal remote
Verify you're following your specific remote brand's programming sequence
Try the auto-search method instead of direct entry
For 2024-2026 Insignia models, check the manufacturer's website for updated codes
Codes work but some buttons don't function?
This is normal - universal remotes rarely achieve 100% button mapping
Try alternate codes to find better compatibility
Essential functions (power, volume, navigation) should work; specialty buttons may not
Remote worked yesterday but not today?
Code may have been erased - reprogram using the same code
Replace batteries even if the remote seems to work for other devices
Some remotes lose programming when batteries are removed
Every Insignia TV includes physical buttons as a fallback when remotes fail. The location and configuration vary significantly by model year and screen size.
Finding the buttons often proves more challenging than using them. Here's where to look:
2024-2026 Fire TV Models (Single Button): Current Insignia televisions favor minimalist design with a single multi-function button. Check directly below the Insignia logo on the front bottom edge. The button sits recessed to maintain a clean appearance - run your finger along the underside of the frame to locate it.
2020-2023 Models (3-5 Buttons): Slightly older models include dedicated buttons for power, volume, channel, and input. Look for:
Bottom edge below the screen (flip-cover panel on some models)
Back panel near the right side when facing the screen
Right side panel approximately 4-6 inches from the bottom corner
Pre-2020 Models: Older Insignia TVs typically feature a full button set on the side or back panel with clearly labeled functions.
Modern Insignia TVs compress all control into one button:
Action | Result |
|---|---|
Single short press | Select/Enter currently highlighted option |
Long press (3 seconds) | Open Settings/Menu |
Double press | Go back one level |
Repeated quick presses | Cycle through options/inputs |
This design works but requires patience. Each menu navigation step involves pressing the button multiple times to reach your desired option.
Older models with multiple buttons allow more intuitive control:
Button | Primary Function | Secondary Function (in menus) |
|---|---|---|
Power | On/Off | - |
Volume + | Increase volume | Navigate up in menus |
Volume - | Decrease volume | Navigate down in menus |
Channel + | Next channel | Navigate right/scroll |
Channel - | Previous channel | Navigate left/scroll |
Input/Source | Change input | Select/Confirm |
Menu | Access settings | Access settings |
To turn on insignia tv without remote and access WiFi settings:
Press the Power button to turn on the TV
Press Menu (or long-press the single button on newer models)
Use Volume +/- to scroll to Settings or Network
Press Input/Source to select
Navigate to WiFi/Network Settings
Select your network from the list
Enter your password one character at a time:
Volume buttons scroll through characters (A-Z, a-z, 0-9, symbols)
Channel buttons or Input selects each character
Find and select "Connect" when finished
Let me be direct: entering a WiFi password with physical buttons takes 10-20 minutes and tests your patience severely. Each character requires scrolling through the entire alphabet to find the right letter, then selecting it, then moving to the next position.
For a quick password like "Cat123" this is manageable. For a secure 16-character password with mixed cases and symbols, you'll want to throw the TV out the window.
My recommendation: Use physical buttons only when no other option exists. If you can locate any USB keyboard - even from a thrift store for a few dollars - the time savings justify the trip.
For general daily use when you want to use Insignia TV without remote, the smartphone app method remains far superior after initial WiFi connection.
Here's a method hiding in plain sight: skip WiFi completely by using a wired ethernet connection. This approach offers the fastest possible setup with zero password entry required.
When you connect an ethernet cable between your router and TV:
No password entry required - The TV auto-detects the wired connection
No menu navigation needed - Connection happens automatically
No remote required - Just plug and play
More stable connection - Wired internet outperforms WiFi for streaming
Lower latency - Better for gaming and live content
This transforms an impossible situation into a 30-second fix.
The ethernet port (labeled "LAN" or marked with a network icon) sits on the back panel near HDMI and other input ports. It's the rectangular jack slightly larger than a phone jack.
Every Insignia smart TV includes an ethernet port. Even the smallest 24-inch models have this option.
Locate the ethernet port on the back of your Insignia TV
Connect one end of an ethernet cable to your router or modem
Connect the other end to your TV's ethernet port
Power on the TV (using physical button if needed)
Wait 30-60 seconds for automatic connection
Internet access activates without any input required
No menu navigation. No password. No remote. Just connected.
Don't want to keep the TV wired permanently? Use ethernet strategically:
Connect via ethernet to get the TV online
Download the Fire TV app or Roku app to your phone
The app now discovers your TV (because it has internet)
Use the app to navigate to Settings > Network > WiFi
Connect to your wireless network through the app
Disconnect the ethernet cable
Continue using WiFi with the app as your permanent remote
This approach bypasses the entire WiFi password entry problem by using a temporary wired connection to enable app-based control.
After connecting, you might want to configure insignia sound output through the settings menu - the app makes this navigation much easier than physical buttons.
Advantages of keeping ethernet:
More stable 4K streaming without buffering
Lower latency for gaming (typically 5-10ms vs. 20-50ms on WiFi)
No interference from other wireless devices
Consistent speeds regardless of distance from router
Practical limitations:
Requires router proximity (or a very long cable)
Cable management may be challenging
Not practical if router is in a different room
Alternative solution: Powerline ethernet adapters transmit internet through your home's electrical wiring. Plug one adapter into an outlet near your router, connect it with ethernet, then plug another adapter near your TV and connect to that. Effectively extends ethernet to any room without running cables.
Already have a PlayStation, Xbox, Roku stick, Fire Stick, or soundbar connected to your TV? Their remotes might already control your Insignia TV through HDMI-CEC technology - and you may not even know it.
HDMI-CEC (Consumer Electronics Control) is a feature built into HDMI connections that allows devices to communicate with each other. When enabled, one remote can control multiple devices connected via HDMI.
Manufacturers give this technology different brand names:
Insignia: INlink
Samsung: Anynet+
LG: SimpLink
Sony: BRAVIA Sync
Roku: Device control
The underlying technology is identical - only the marketing names differ.
When CEC is enabled, these connected devices can control your Insignia TV:
Fire TV Stick remote → Power, volume, basic navigation
Roku Streaming Stick remote → Power, volume, input control
PlayStation/Xbox controllers → Power, volume (limited)
Soundbar remotes → Volume, power sync
Blu-ray player remotes → Basic navigation, power
Apple TV remote → Volume, power
If you have any of these devices connected via HDMI, you may already have a working "remote" available.
CEC is often enabled by default, but verify the setting:
Fire TV Edition path: Settings > Display & Sounds > HDMI CEC Device Control > On
Older Insignia models: Settings > INlink (HDMI-CEC) > INlink Control > On
Once enabled, your connected device's remote should automatically control TV power and volume.
If you need to connect soundbar insignia tv with CEC, the soundbar's remote often gains TV control capabilities once both devices have CEC enabled.
HDMI-CEC provides convenient control but has restrictions:
What CEC typically handles:
Power on/off
Volume up/down
Mute
Input switching
Basic playback controls (play, pause, stop)
What CEC usually cannot do:
Full TV menu navigation
WiFi settings configuration
Picture/sound adjustment menus
App launching directly on TV
Bottom line: CEC works excellently for daily use after your TV is already configured. It typically cannot complete initial WiFi setup because full menu access requires the original remote or alternative methods.
Device remote not controlling TV?
Verify CEC is enabled on BOTH the TV and the connected device
Try a different HDMI port - CEC implementation varies by port on some TVs
Power cycle both devices (unplug for 30 seconds, reconnect)
Check that your HDMI cable supports CEC (all modern cables should)
Some functions work but others don't?
CEC implementation varies by manufacturer - limited functionality is normal
The device may only support specific CEC commands
Check the connected device's settings for CEC/device control options
CEC conflicts between multiple devices?
Having several CEC-enabled devices can cause control confusion
Disable CEC on devices you don't need controlling your TV
Some TVs allow selecting which device has primary control
After getting CEC working, you might want to adjust insignia picture settings for optimal viewing - though this typically requires the Fire TV app or physical remote for menu access.
Insignia Fire TV Edition televisions include built-in Alexa support. If you own an Echo device or use the Alexa app on your phone, voice commands provide hands-free TV control.
This method requires:
Insignia Fire TV Edition (Fire TV logo on startup)
Amazon account (same account used on TV)
Either: Echo device (Dot, Show, etc.) OR Alexa app on smartphone
Existing WiFi connection on the TV
Important limitation: Voice control cannot complete initial WiFi setup. Your TV must already be connected to the internet for Alexa commands to work.
If your Echo and Insignia TV share the same Amazon account, setup is often automatic. To verify and configure:
Open the Alexa app on your smartphone
Tap More (☰) > Settings
Select TV & Video > Fire TV
Choose "Link Your Alexa Device"
Select your Insignia Fire TV from the device list
Tap Continue to confirm the link
Test with "Alexa, turn off the TV"
Both devices must connect to the same WiFi network for this pairing to work.
Once configured, try these commands:
Power control:
"Alexa, turn on the TV"
"Alexa, turn off the TV"
"Alexa, turn on [TV name]" (if you have multiple Fire TVs)
Volume control:
"Alexa, volume up"
"Alexa, volume down"
"Alexa, set volume to 5"
"Alexa, mute the TV"
Playback control:
"Alexa, pause"
"Alexa, play"
"Alexa, fast forward 30 seconds"
"Alexa, rewind 5 minutes"
App launching:
"Alexa, open Netflix"
"Alexa, open Prime Video"
"Alexa, open YouTube"
Content search:
"Alexa, show me action movies"
"Alexa, find [movie title]"
"Alexa, play [show name] on Netflix"
Voice control shines for:
Quick power on/off without finding a remote
Volume adjustments while hands are busy
Launching frequently-used apps
Accessibility needs (difficulty with physical remotes)
Voice control struggles with:
Detailed menu navigation
Settings configuration
Anything requiring precise selection
For complete Insignia TV setup including initial configuration, you'll need one of the other methods in this guide first, then add Alexa as a convenient supplement.
Factory resets create a uniquely frustrating situation. The TV forgets all network settings, the setup wizard demands remote pairing, and you're trapped in a cycle that seems unbreakable.
When you reset Insignia TV, the television returns to its out-of-box state:
All saved WiFi networks are erased
The Fire TV setup wizard launches automatically
The wizard insists on pairing a remote before proceeding
Without a paired remote, you can't navigate past this screen
Without WiFi, apps can't discover the TV
This catch-22 locks many users out of their own televisions.
The USB keyboard method works even during the setup wizard:
Connect a USB keyboard before the setup wizard appears (or during)
The wizard should recognize keyboard input for navigation
When prompted to "Press and hold Home button on your remote," look for an on-screen "Skip" option
Use arrow keys to highlight Skip (if available) and press Enter
Navigate through language and region selection using the keyboard
When you reach WiFi setup, select your network and type the password
Complete remaining setup steps
Some firmware versions hide the skip option. If you don't see it, try pressing Escape or Tab to reveal additional options.
If you can connect ethernet before powering on:
Connect the ethernet cable between router and TV
Power on the TV to start the setup wizard
The wizard may detect the wired connection automatically
If it still requests WiFi, the ethernet connection should allow you to proceed
Complete the setup wizard with wired internet
Add WiFi later through Settings > Network after initial setup
A lesser-known approach that works for some users:
Connect your phone to your home WiFi
Open the Amazon Fire TV app
Start the setup wizard on your TV
When the TV displays the "Pair Remote" screen, check if the Fire TV app can discover it
Some TVs broadcast a temporary connection during setup
If discovered, use the app to navigate the wizard
This method is inconsistent - it works on some firmware versions but not others. Worth trying before purchasing a replacement remote.
If you've tried all methods without success:
The TV may be stuck in a firmware state requiring professional reset
Contact Insignia support through Best Buy: 1-877-467-4289
Have your model number ready (back panel sticker)
Purchasing a replacement remote ($15-25 on Amazon) may be the simplest solution
Check the Insignia TV troubleshooting guide for additional reset procedures that may help in extreme cases.
Moved to a new home? Your TV still remembers the old WiFi network, and without a remote, you can't navigate to settings to change it. The Fire TV app can't find your TV because it's searching for a network that no longer exists.
Here's a clever workaround using your phone's mobile hotspot.
Your TV connects to networks automatically when it recognizes them. If you create a hotspot with your OLD network's exact name and password, the TV connects thinking it's your old WiFi. Once connected (even to a hotspot), the Fire TV app can discover and control the TV.
What you need:
Smartphone with mobile hotspot capability
A second device (tablet, old phone, or another family member's phone) OR ethernet cable
Your old WiFi network name (SSID) and password
The process:
Create a matching hotspot on your phone:
Go to Settings > Mobile Hotspot (or Personal Hotspot)
Set the network name (SSID) to EXACTLY match your old WiFi
Set the password to EXACTLY match your old WiFi password
Enable the hotspot
Power on your Insignia TV:
The TV searches for known networks
It finds your hotspot (thinking it's your old network)
Connection happens automatically
Use the Fire TV app on a DIFFERENT device:
Your phone is busy being a hotspot
Download the Fire TV app on a tablet or second phone
Connect that device to your phone's hotspot
The app should now discover your TV
Navigate to WiFi settings:
Use the app to go to Settings > Network > WiFi
Select your NEW home WiFi network
Enter the new password
Disable the hotspot:
Your TV now connects to your actual home WiFi
Turn off the hotspot on your phone
The app continues working on your normal network
If you only have one mobile device:
Connect your TV to your router via ethernet cable
The TV gets internet without WiFi settings
Connect your phone to your regular WiFi (not hotspot needed)
Use the Fire TV app to access TV settings
Configure WiFi through the app
Disconnect ethernet when done
This achieves the same result without needing a second device for the hotspot trick.
Sometimes the issue isn't the remote - it's the WiFi connection itself. Here's a systematic approach to diagnosing and fixing common connection problems.
Your network doesn't appear in the available networks list.
Possible causes and fixes:
Router broadcasting issue:
Restart your router (unplug for 30 seconds, reconnect)
Verify other devices can see the network
Check if the router is broadcasting on 2.4GHz - some older Insignia TVs don't support 5GHz
Distance problem:
Move the router closer to the TV temporarily
Remove obstructions between router and TV
Consider a WiFi extender for permanent improvement
Hidden network:
If your network is hidden (not broadcasting SSID), you'll need to enter it manually
Navigate to WiFi settings > Add Network > Enter SSID manually
You enter the password correctly but connection fails.
Troubleshooting steps:
Verify the password first - Connect another device (phone, laptop) to confirm the password works
Check for typos - Capital letters, numbers, and symbols must match exactly
Use USB keyboard - Physical button entry is error-prone; keyboard typing reduces mistakes
Special characters - Some symbols cause issues; try a simpler temporary password if needed
Forget and reconnect - In WiFi settings, forget the network and re-add it fresh
You plugged in a keyboard but it doesn't respond.
Solutions:
Try a different USB port - Some ports are power-only on certain models
Use a wired keyboard - Wireless keyboards with USB receivers occasionally have compatibility issues
Test on another device - Confirm the keyboard itself works
Wait longer - Some TVs take 30+ seconds to recognize USB devices
Check USB hub - If using a hub, connect directly to TV instead
The app scans but doesn't discover your Insignia TV.
Fixes:
Verify same network - Phone and TV MUST be on identical WiFi (check for 2.4GHz vs 5GHz differences)
Restart everything - Power cycle TV, restart phone, reopen app
Check TV model - The Fire TV app only works with Fire TV Edition, not Roku TV
Disable VPN - VPNs on your phone prevent local network discovery
Firewall settings - Some routers block device discovery; check router settings
You've tried multiple codes but none control the TV.
Troubleshooting:
Try more codes - Exhaust the entire list before giving up
Use auto-search - Let the remote cycle through all stored codes
Check batteries - Fresh batteries are essential for proper IR signal strength
Line of sight - Point directly at the TV's IR receiver (usually bottom center of screen)
Check remote compatibility - Very old or off-brand remotes may lack Insignia codes
If you encounter fix Insignia TV black screen issues after connecting to WiFi, the problem may be unrelated to the connection itself - check input source and HDMI connections.
For audio problems after getting online, see our guide to fix insignia tv no audio.
Display issues like Insignia TV horizontal lines typically indicate hardware problems unrelated to WiFi or remote control.
WiFi shows connected but apps won't load or stream.
Possible causes:
Router internet outage - Test internet on other devices
IP address conflict - Restart TV to obtain new IP
DNS issues - Some users report success changing DNS to 8.8.8.8 (Google) in TV network settings
Bandwidth limitation - Too many devices sharing limited bandwidth
Now that you've regained control of your TV, take ten minutes to prevent future lockouts.
Don't wait until you lose the remote again. Download and configure the Fire TV app (or best Insignia remote app) while your physical remote still works:
Download the app on your primary phone
Sign in with your Amazon account
Complete the pairing process
Test that it works
Keep the app installed permanently
This five-minute setup saves hours of frustration later.
If you have a universal remote from a cable box or previous TV:
Use the codes from this guide to program universal remote Insignia tv
Test all primary functions work
Store the remote in an accessible location
Label it "Backup Insignia Remote" so household members know
Having a second programmed remote costs nothing but provides instant backup.
If you own any Echo device:
Link it to your Fire TV through the Alexa app
Test "Alexa, turn off the TV"
Practice basic commands
Voice control works even when the remote disappears into the couch.
When you do need to reconfigure WiFi:
Write down your exact network name (SSID)
Store your WiFi password somewhere retrievable
Keep this information with TV purchase records
Remote batteries die at the worst times. Keep a pack of AAA batteries near the TV so "dead batteries" never becomes an excuse for a missing remote.
Original Insignia Fire TV replacement remotes cost $15-25 on Amazon. For the cost of a couple coffees, you eliminate the remote problem entirely. The replacement pairs quickly and matches your TV's capabilities perfectly.
Yes, you can connect an Insignia TV to WiFi without the original remote using several proven methods. The most reliable option for initial setup is connecting a USB keyboard directly to the TV's USB port - navigate to Settings > Network > WiFi using arrow keys, select your network, and type your password. This works because USB keyboards require no WiFi connection or pairing process.
Alternative methods include using ethernet cable (plug-and-play with no password required), universal remotes programmed with Insignia codes, the Fire TV or Roku app on your smartphone (if TV is already connected to WiFi), or physical buttons on the TV itself. Choose your method based on whether your TV already has a WiFi connection and what equipment you have available.
Insignia TV buttons are typically found in one of three locations:
Below the center logo on the front bottom edge (most common on 2024-2026 models) - feel for a small recessed button directly under the Insignia name
On the back panel near the right side when facing the screen - look approximately 4-6 inches from the bottom corner
Under a flip cover on the bottom edge - some models hide buttons beneath a small panel that flips open
Current Fire TV Edition models (2024-2026) typically feature a single multi-function button, while older models have 3-5 separate buttons for power, volume, channel, and input. If you can't find buttons visually, run your finger along the bottom edge and back panel - they're often recessed for aesthetic purposes.
The correct app depends on your TV's operating system:
For Insignia Fire TV Edition (2020-2026 models): Use the official Amazon Fire TV app, available free on iOS and Android. Download from Apple App Store or Google Play Store, sign in with the same Amazon account used on your TV, and connect while on the same WiFi network.
For Insignia Roku TV (legacy 2018-2024 models): Use The Roku App (Official) by Roku, Inc. Also free on iOS and Android, it provides complete remote functionality plus features like private listening through headphones.
Both apps require your TV to already have a WiFi connection - they cannot discover TVs that aren't connected to your network.
Common Insignia TV codes vary by remote brand:
Remote Brand | Best Codes to Try First |
|---|---|
GE | 1171, 0031, 0103 |
RCA | 12049, 11780, 1171 |
Philips | 0911, 0520, 0323 |
One-For-All | 0103, 0189, 0217 |
Spectrum | 1171, 1326, 1463 |
Start with code 1171 - it works with most 2020-2026 Insignia models across multiple remote brands. If the first code doesn't work, try others sequentially. You can also use your remote's auto-search feature to scan through codes automatically until finding a match.
After factory reset, connect a USB keyboard to navigate the setup wizard without a remote. Use arrow keys to move through options, press Enter to select, and look for a "Skip" option when the wizard requests remote pairing. Navigate to the WiFi selection screen and type your password using the keyboard.
If no skip option appears, try connecting via ethernet cable before powering on - the TV may accept the wired connection during setup and skip the WiFi requirement entirely. You can add WiFi later through Settings > Network once initial setup completes.
As a last resort, the Fire TV app occasionally discovers TVs during the setup process even before WiFi configuration. Connect your phone to your home network and check if the app finds your TV while it displays the setup screen.
Yes - Insignia calls their HDMI-CEC implementation "INlink." This feature allows connected HDMI devices to communicate with your TV, enabling other devices' remotes to control TV power and volume.
To enable on Fire TV Edition: Settings > Display & Sounds > HDMI CEC Device Control > On
To enable on older models: Settings > INlink (HDMI-CEC) > INlink Control > On
Once enabled, remotes from PlayStation, Xbox, Fire Stick, Roku Stick, soundbars, and Blu-ray players can typically control basic TV functions. This provides a convenient backup control method if you have any HDMI-connected devices.
Yes - the free Amazon Fire TV app transforms your smartphone into a full-featured remote for Insignia Fire TV Edition televisions. Download from the App Store (iOS) or Google Play Store (Android), sign in with your Amazon account, and connect while on the same WiFi network as your TV.
The app provides complete navigation including directional controls, voice search using your phone's microphone, keyboard input for typing (much faster than on-screen keyboards), and app launching. Once paired initially, the connection persists - no need to re-pair each time.
Requirements: Your TV must already be connected to WiFi, and your phone must be on the same network for the app to discover the TV.
Common causes and solutions:
Network not visible: Check router is broadcasting on 2.4GHz (some older TVs don't support 5GHz), restart the router, or move devices closer together.
Password rejected: Verify password on another device first, use USB keyboard for accurate typing, check for hidden characters or spaces.
Connected but no internet: Restart both TV and router, test internet on other devices, try changing DNS settings to 8.8.8.8 in TV network settings.
After factory reset: TV needs complete setup wizard navigation - use USB keyboard or ethernet to bypass WiFi initial requirement.
Two reliable locations:
Back panel - Look for a white sticker near the input ports. The model number follows the format NS-##X###NA## (example: NS-50F301NA25).
Settings menu - Navigate to Settings > My Fire TV > About (Fire TV Edition) or Settings > System > About (Roku TV).
The model number reveals your screen size (first two digits), platform type (letters), and manufacturing year (last two digits). Having this information ready helps when troubleshooting, contacting support, or finding compatible accessories.
No. The Insignia Connect App was discontinued in late 2019 and has not been available for download since then. Any guide recommending this app hasn't been updated in years and should be disregarded.
For current Insignia TVs, use the Amazon Fire TV app (for Fire TV Edition) or The Roku App (for legacy Roku TV models). These official apps provide full remote functionality and remain actively supported with regular updates.
Losing your remote doesn't mean losing access to your TV. You now have seven proven methods to regain control - at least one will work for your specific situation.
For initial WiFi setup when your TV has no network connection, the USB keyboard method provides the fastest, most reliable path. Plug it in, navigate to settings, type your password, and you're streaming within minutes.
For ongoing control after WiFi is established, the Amazon Fire TV app (for Fire TV Edition) or Roku app (for Roku TV) transforms your smartphone into a permanent remote replacement - often better than the original thanks to keyboard input and voice search.
For emergencies, remember that physical buttons exist on every Insignia TV, universal remotes work with the codes provided in this guide, and HDMI-CEC may already give connected devices control over your TV.
Most importantly: set up your backup methods now while your TV is working. Download the app, program a spare universal remote, enable Alexa control. The next time a remote disappears, you'll have solutions ready instead of frustration.
Ready to explore more after getting connected? Check out how to download apps on Insignia TV to expand your streaming options, or visit the Insignia TV troubleshooting guide for solutions to other common issues.
Your Insignia TV works fine without its original remote - it just needed you to know the alternatives.