How We Test TV Fixes and Settings

• We test TV setup, settings and fixes ourselves before we write about them.
• We buy what we test or use our own. We never accept free products, samples or loans.
• Every guide is reviewed by Aman Singh and carries a “Last updated” date.
• We review every guide at least once every 12 months.

We test TV setup, settings and fixes for the TVs people already own. This method covers our guides to setting up the TV and connecting devices, picture, sound and system settings, apps and streaming on the TV, and troubleshooting and resets.

We don’t accept free products, review samples or loans from brands. We buy what we test or use our own. If that ever changes for a guide, we’ll say so clearly in that guide.

1. 1

   Follow the steps on the TV.

   When Aman has the TV, remote or device the guide is about, he follows the steps on it and notes the model and software version he used.

2. 2

   Match the maker’s instructions.

   When he doesn’t have that exact model, every step is checked against the manufacturer’s own manual or support pages, and the guide links to them so you can check too.

3. 3

   Check menus, buttons and models.

   Menu paths and names must match the current software, and button names must match the remote that comes with the TV. The guide says which models, by model year or series, each step applies to.

4. 4

   Flag anything risky.

   Anything that can’t be undone, like a factory reset that erases your apps and settings, is flagged before the step. We also cover when to unplug, wall and mount weight limits, and when a problem needs a repair shop.

5. 5

   Order the fixes.

   Fixes go from the quickest and safest to the most involved, so you try a restart before a reset. Each guide says what to do next if a step doesn’t work.

6. 6

   Review and publish.

   Aman Singh reviews the guide in a separate pass, then we publish it with its “Last updated” date.

When we can’t test something ourselves, we say so in the guide and rely on the sources in our Fact-Checking policy, in order.

We review every guide at least once every 12 months. If something changes in between, such as a product update, a recall, a price or policy change, or a reader report, we check the guide within 14 business days.

• We don’t run a lab, and we don’t claim lab results.
• We don’t give star ratings or scores we can’t explain.
• We don’t say we tested something we didn’t.

Questions about how we test go through our contact page. Aman Singh, the founder, will reply.