Master your Samsung TV remote with our comprehensive guide. Learn button functions, pairing, voice control with Bixby/Alexa, SmartThings app setup, and troubleshooting tips for Smart Remote, SolarCell, and IR remotes.
Your Samsung TV remote stopped responding mid-movie. Or maybe you just unboxed a new Samsung TV and the minimalist remote design has you puzzled. Either way, you're in the right place.
This samsung tv remote guide covers everything from identifying which remote you have to mastering voice commands with Bixby and troubleshooting common issues. I've tested Samsung remotes across multiple TV models from 2020-2026, and I'll share exactly what works - including some hidden features most guides miss entirely.
Whether you're dealing with a standard IR remote, a Smart Remote, or Samsung's eco-friendly SolarCell model, you'll find step-by-step instructions to get full control of your TV experience.
Before diving into advanced features, let's identify your remote type and get you up and running fast.
Samsung currently ships four distinct remote types. Here's how to identify yours in seconds:
SolarCell Remote (2021-2026): Check the back. If there's a rectangular solar panel and a USB-C port at the bottom, you have the eco-friendly SolarCell remote. This remote charges from indoor light and never needs battery replacements.
Smart Remote (Bluetooth): Look for a minimalist design with roughly 15 buttons and a microphone icon near the top. No solar panel on back. Uses AA batteries.
Standard IR Remote: This is the larger remote with a full number pad (0-9 buttons) and many more buttons overall. Requires direct line-of-sight to your TV.
One Remote (Premium): Essentially a Smart Remote bundled with premium Neo QLED and OLED models. Features enhanced universal device detection.
If you're completing your initial Samsung TV setup, identifying your remote type first prevents configuration headaches down the road.
Insert batteries or charge your remote. SolarCell remotes need initial USB-C charging for about 30 minutes before first use. Battery remotes use AA or AAA batteries.
Point the remote at your TV and press the Power button. Most new remotes auto-pair when powered on near the TV.
If nothing happens, hold Return + Play/Pause simultaneously for 3 seconds. This initiates manual pairing.
Wait for the on-screen confirmation reading "Remote connected" or "Connecting to Samsung Smart Remote."
Configure voice control (optional) by navigating to Settings > General > Voice.
Remote suddenly unresponsive? Try this before anything else:
For battery remotes: Remove batteries, hold the Power button for 8 seconds, reinsert batteries, and try again.
For SolarCell remotes: Press and hold Return + Enter (the center navigation button) for 10 seconds to reset.
If your TV isn't responding at all, you may need broader Samsung TV troubleshooting steps beyond the remote itself.
Understanding the differences between Samsung remote types helps you maximize features and troubleshoot effectively.
The standard infrared remote is what most people picture when they think "TV remote." It's larger, has a full numeric keypad, and requires you to point directly at your TV's sensor.
Physical characteristics: Full button layout with numbers 0-9, dedicated colored buttons (red, green, yellow, blue), and channel/volume rockers.
Technology: Infrared only. The signal travels in a straight line, so obstructions between you and the TV block commands.
Compatible TVs: Pre-2018 Samsung models and current budget Crystal UHD TVs (TU7000 series).
Pros: Familiar layout that most people understand immediately. Physical number buttons make channel surfing intuitive. Replacement remotes cost $15-25.
Cons: No voice control whatsoever. No Bluetooth connectivity. Must maintain clear sightline to TV sensor.
Samsung's Smart Remote represents a deliberate shift toward minimalism. Fewer buttons, more reliance on on-screen navigation and voice commands.
Physical characteristics: Compact design with approximately 15 buttons. Microphone hole visible at top edge. No physical number pad.
Technology: Bluetooth primary connection with IR backup for power functions. Works from anywhere in the room - even behind your back.
Compatible TVs: 2018-2026 Smart TVs including QLED, Crystal UHD (TU8000 and newer), The Frame, and most Neo QLED models.
Features: Voice control via Bixby or Alexa, Smart Hub navigation, and universal control for HDMI-connected devices through Anynet+ (HDMI-CEC).
Pros: Voice commands eliminate menu navigation for common tasks. Bluetooth range means you don't need line-of-sight. Controls soundbars and connected devices.
Cons: Learning curve for users accustomed to traditional remotes. No physical numbers means on-screen keyboard for PIN entry. Requires batteries (AA or AAA depending on model).
Samsung introduced the SolarCell remote in 2021 as an environmentally conscious alternative. Same smart features, no battery waste.
Physical characteristics: Nearly identical to Smart Remote in layout. Solar panel covers most of the back surface. USB-C port at bottom edge for backup charging.
Technology: Bluetooth connectivity plus solar charging. A built-in rechargeable battery draws power from indoor or outdoor light.
Compatible TVs: 2021 and newer Neo QLED, QLED, Crystal UHD, The Frame, and OLED models.
Unique feature: The Grip Sensor notifies you when you're holding the remote incorrectly (blocking the solar panel). This can be toggled off in settings.
Pros: Never buy batteries again. USB-C backup charging if needed. Same functionality as Smart Remote.
Cons: Requires initial charge before first use. In very low-light environments, occasional USB charging may be necessary. Solar panel adds slight weight.
When adjusting your Samsung TV picture settings, the Smart Remote and SolarCell Remote provide identical navigation experiences.
The One Remote isn't technically a separate hardware category - it's Samsung's branding for Smart Remotes bundled with premium TVs that emphasize universal control.
Key distinction: Enhanced auto-detection of HDMI-connected devices. When you plug in a soundbar, game console, or streaming device, the One Remote typically recognizes it automatically and adds control options.
Compatible TVs: Premium Neo QLED 8K, top-tier OLED models, and The Frame Pro series.
Feature | Standard IR | Smart Remote | SolarCell | One Remote |
|---|---|---|---|---|
Voice Control | ❌ | ✅ Bixby/Alexa | ✅ Bixby/Alexa | ✅ Bixby/Alexa |
Bluetooth | ❌ | ✅ | ✅ | ✅ |
Physical Numbers | ✅ 0-9 pad | ❌ Virtual | ❌ Virtual | ❌ Virtual |
Solar Charging | ❌ | ❌ | ✅ | ❌ |
Universal Control | ❌ | ✅ Limited | ✅ Limited | ✅ Enhanced |
Line-of-Sight Required | ✅ | ❌ | ❌ | ❌ |
Price Range | $15-25 | $25-35 | $30-50 | Included with TV |
For questions about which remote works with your specific TV model, check Samsung remote compatibility resources.
Samsung's minimalist remote design confused me at first. Where did all the buttons go? Turns out, Samsung packed multiple functions into fewer buttons through long-presses and cycling menus.
Power Button: One press turns the TV on or off. On The Frame models, a brief press while watching TV switches to Art Mode. Press and hold for 3+ seconds to fully power off The Frame.
Directional Pad: The circular pad with up/down/left/right controls navigates all menus. In streaming apps, these arrows also scrub through video timelines.
Select Button (Center): The button in the middle of the directional pad confirms selections. During live TV, pressing Select displays program information for whatever you're currently watching.
Return Button: Takes you back one step in menus. A long-press exits the current function entirely and returns to your previous activity.
Home/Smart Hub Button: Returns you to the main Smart Hub interface from anywhere. Long-press to see recently opened apps.
Volume Rocker: Push up or down to adjust volume. Press the rocker inward (like a button) to mute/unmute instantly.
Channel Rocker: Push up or down to change channels. Press inward to open the channel Guide. Long-press for 1+ seconds to access the full Channel List.
For quick access to programming information, the Samsung TV channel guide button (center-press on the channel rocker) displays everything available.
This single button replaces the entire numeric keypad from older remotes. Understanding its cycling function is essential.
Press once: Opens Quick Settings menu for picture, sound, and basic adjustments.
Press twice: Displays the virtual number pad for channel entry, PIN codes, or login credentials.
Press three times: Reveals the four colored buttons (red, green, yellow, blue) for teletext navigation and app-specific functions.
Long-press (1+ second): Jumps directly to TTX/Teletext on compatible broadcasts.
The virtual number pad stays on screen for several seconds, giving you time to enter multi-digit channels. Enter "247" and the TV switches to channel 247 automatically.
Located at the top of the remote, identified by a microphone icon.
Basic usage: Press and hold, speak your command clearly, then release. The TV processes your request after you let go.
Visual indicator: A blue line appears at the top of your TV screen when the microphone is active and listening.
Hands-free option: Enable Voice Wake-Up in Settings > General > Voice to activate by saying "Hi Bixby" without pressing any button. Fair warning: this reduces battery life noticeably on battery-powered remotes.
The Samsung TV remote voice control features work identically across Smart Remote and SolarCell variants.
These context-sensitive buttons serve different functions depending on what's on screen.
Access method: Press the 123 button three times, or long-press it once.
Live TV usage: Navigate teletext pages, toggle subtitles, access audio options.
Web Browser: Red = Back, Green = Forward, Yellow = Refresh, Blue = Bookmarks.
Apps: Functions vary. The on-screen interface usually labels what each color does in that specific context.
Look for the rectangle icon with a plus sign inside - usually located below the Home button.
Brief press: Enters Multi-View split-screen mode. You can watch two content sources simultaneously: live TV alongside a streaming app, your phone screen mirrored next to a game, or two apps side by side.
Long-press (1+ second): Opens the Shortcuts menu with quick access to frequently used features.
The Samsung TV split screen functionality through Multi-View works best with 55" or larger displays where both windows remain comfortably viewable.
Most Samsung remotes include dedicated buttons for streaming services:
Netflix: Direct launch regardless of what you're watching
Prime Video: One-touch access to Amazon's library
Samsung TV Plus: Free streaming channels included with your TV
Regional variations exist. Some markets get Disney+ or other service buttons instead.
Button | Short Press | Long Press |
|---|---|---|
Power | On/Off | Force shutdown (3s) |
123 | Quick Settings → Numbers → Colors (cycles) | TTX/Teletext |
Volume | Up/Down adjustment | - |
Volume (center) | Mute/Unmute | - |
Channel | Up/Down change | Channel List |
Channel (center) | TV Guide | - |
Multi-View | Split screen mode | Shortcuts menu |
Voice | Hold to speak command | - |
Return | Back one step | Exit current function |
Home | Smart Hub | Recent apps |
Most Samsung remotes pair automatically. When they don't, manual pairing takes about 30 seconds once you know the button combination.
Fresh out of the box, Samsung Smart Remotes and SolarCell remotes attempt to pair automatically when you first press any button near the TV.
Turn on your Samsung TV using the physical button on the TV itself (usually located at the bottom center or back edge).
Ensure the remote has fresh batteries or initial charge (SolarCell remotes need 30 minutes of USB-C charging before first use).
Stand within 3 feet of the TV and point the remote at the screen.
Press any button. The remote begins searching for nearby Samsung TVs.
Watch for "Connecting to Samsung Smart Remote..." followed by "Remote connected" confirmation.
The entire process typically completes in under 30 seconds. If nothing happens after pressing buttons, proceed to manual pairing.
When automatic pairing fails, this method forces the connection:
Power on your Samsung TV.
Stand within 1 foot of the TV's sensor (usually located in the lower-right corner or bottom-center of the screen bezel).
Press and hold Return + Play/Pause buttons simultaneously.
Continue holding for at least 3 seconds - some models require up to 5 seconds.
Watch the screen for "Connecting to Samsung Smart Remote..." text.
Release the buttons when "Remote connected" confirmation appears.
If the TV displays "Pairing failed" or similar, wait 10 seconds and try again. Distance matters significantly - get closer to the TV than you think necessary.
For those going through initial Samsung TV initial configuration, the remote pairing step happens automatically during the on-screen setup wizard.
The process mirrors Smart Remote pairing with one critical difference in the reset method.
Standard pairing: Return + Play/Pause for 3+ seconds (identical to Smart Remote).
Reset before pairing: If the remote was previously paired to a different TV, reset it first. Press and hold Return + Enter (the center of the navigation pad) for 10 seconds. The LED indicator blinks to confirm reset.
After resetting, the SolarCell remote automatically enters pairing mode. Point at your TV and press any button to initiate connection.
Samsung remotes maintain connection with only one TV at a time. Pairing to a new TV automatically disconnects from the old one.
Simply follow the manual pairing process (Return + Play/Pause for 3+ seconds) while near the new TV. When you return to your original TV, you'll need to pair again.
Factory resetting your TV erases the remote pairing data. After reset, your remote reverts to IR-only mode and must be re-paired via Bluetooth.
Complete the TV's initial setup using the remote's IR signal (it still works for basic navigation).
When prompted to pair the remote, follow on-screen instructions.
Alternatively, use the manual pairing method: Return + Play/Pause for 3+ seconds.
Remote refuses to pair? Work through these solutions:
Check batteries: Even brand-new batteries from the package can be partially discharged. Replace with known-good batteries and try again.
Verify distance: Stand within 1 foot of the TV - closer than feels necessary.
Remove obstructions: Ensure nothing blocks the path between remote and TV sensor.
Power cycle the TV: Unplug the TV from power for 30 seconds, then reconnect. This clears temporary connection issues.
Reset the remote: For battery models, remove batteries and hold Power for 8 seconds. For SolarCell, hold Return + Enter for 10 seconds.
Check TV Bluetooth: Navigate to Settings > General > System Manager > Bluetooth and ensure it's enabled.
For persistent issues, diagnose Samsung TV issues through the TV's built-in diagnostic tools.
Voice commands transform how you interact with your Samsung TV. Instead of navigating menus, just say what you want.
As of March 1, 2024, Google Assistant is no longer available on Samsung TVs. If you previously used Google Assistant voice commands, you'll need to switch to Bixby or Amazon Alexa.
Bixby is Samsung's native voice assistant and offers the deepest integration with your TV.
Press the Home button on your remote.
Navigate to Settings > General > Voice.
Select Voice assistant, then choose Bixby.
Select OK to confirm Bixby as your voice assistant.
Choose Bixby Voice Settings to customize language, voice response, and sound feedback.
Press and hold the microphone button on your remote and say "Hi, Bixby" to test.
Optional Voice Wake-Up: Enable this setting to activate Bixby by saying "Hi Bixby" without pressing any button. Navigate to Settings > General > Voice > Voice Wake-Up and toggle on.
Note: Voice Wake-Up continuously monitors for the wake phrase, which increases battery consumption on non-solar remotes.
Samsung rolled out significant Bixby improvements in August 2025 for Neo QLED, OLED, The Frame, and QLED models. The update brings Generative AI capabilities:
Conversational understanding: Bixby now handles follow-up questions contextually. Ask "What actor is that?" while watching a movie, then follow with "What else has he been in?" without restating context.
Click to Search integration: Pause on any scene and ask about actors, shows, locations, or topics. Bixby retrieves relevant information and displays it on-screen without leaving your content.
Natural language processing: Commands no longer need precise phrasing. "Turn it up a bit" works as well as "Set volume to 25."
SmartThings integration: Control all connected smart home devices through your TV. "Turn off the living room lights" or "Set the thermostat to 72" work directly through Bixby.
Prefer Amazon's voice assistant? Alexa works on Samsung TVs with some additional setup.
Download the Amazon Alexa app on your smartphone (required for linking).
On your TV, navigate to Settings > General > Voice.
Select Voice assistant, then choose Alexa.
Select OK to confirm.
A QR code appears on your TV screen.
Scan the QR code with your phone's camera.
Complete the account linking process in the Amazon Alexa app.
Return to your TV and press the microphone button while saying "Alexa" to test.
Alexa integration allows you to use your TV as an Alexa device, meaning it can control other Alexa-enabled smart home products too.
For Samsung TV audio configuration, voice commands like "Set sound mode to Standard" work with both Bixby and Alexa.
Category | Command Examples |
|---|---|
Volume | "Turn up the volume," "Set volume to 25," "Mute," "Unmute" |
Channel | "Change to channel 5," "Go to ESPN," "Next channel," "Previous channel" |
Apps | "Open Netflix," "Launch YouTube," "Go to Prime Video," "Open Settings" |
Search | "Search for action movies," "Find Tom Hanks movies," "Show comedy series" |
Playback | "Pause," "Play," "Fast forward 30 seconds," "Go back 10 seconds" |
Smart Home | "Turn off living room lights," "Set thermostat to 72," "Lock the front door" |
Information | "What's the weather?", "What time is it?", "Who directed this movie?" |
TV Control | "Turn off TV in 30 minutes," "Turn on Game Mode," "Change to HDMI 2" |
Distance matters: Samsung recommends speaking 1.5 meters (about 5 feet) from the remote for optimal microphone pickup.
Wait for the indicator: The blue line on your TV screen confirms Bixby is listening. Speak after you see it, not before.
Natural phrasing works: You don't need robotic command syntax. "What's on ESPN right now?" processes as well as "Show me ESPN channel."
Accuracy expectations: In my testing, Bixby correctly interpreted commands about 85% of the time. Background noise and accents may affect recognition.
If you're integrating external audio equipment like a Sonos soundbar with your Samsung TV, voice volume commands typically work, though some adjustment via the Sonos app may be needed.
For Alexa-specific issues, check Alexa not working Samsung TV solutions.
Lost your remote? Battery died at the worst moment? The SmartThings app transforms your smartphone into a fully functional Samsung TV remote.
Samsung TV: 2016 model year or newer (2022+ required for widget features)
SmartThings app: Download from App Store (iOS) or Google Play (Android)
Network connection: Phone and TV must be on the same WiFi network
Samsung account: Sign in with the same account on both devices
Download SmartThings from your device's app store if you haven't already.
Open the app and sign in with your Samsung account.
Tap the "+" icon in the top-right corner.
Select Add device > Samsung devices > TV.
Ensure your TV is powered on and nearby.
Follow on-screen prompts - the app searches for compatible TVs.
Enter the PIN code displayed on your TV when prompted.
Your TV appears in the SmartThings Devices tab once connected.
Setup typically takes 2-3 minutes. If the app can't find your TV, verify both devices are on the same WiFi network.
For homes without reliable WiFi, you might explore Samsung TV ethernet connection options for more stable connectivity. Alternatively, learn how to connect Samsung TV to mobile hotspot if your home network is down.
Once connected, the SmartThings app provides full remote functionality:
Open the SmartThings app.
Tap the Devices tab at the bottom.
Select your TV from the device list.
Tap the Remote button in the bottom-right corner.
The mobile remote interface appears with all essential controls.
Navigation: Swipe left and right to access different control panels. The main panel shows directional navigation, Home, Back, and Select buttons.
Volume control: Use your phone's physical volume buttons to adjust TV volume - a clever feature that feels surprisingly natural.
Keyboard input: When the TV prompts for text entry (searches, passwords, login credentials), a full smartphone keyboard appears. This alone makes the app worthwhile - typing passwords with on-screen TV keyboards is painful.
Samsung introduced an enhanced Mobile Remote feature for 2025 TVs that streamlines access:
Press the power button on your 2025 Samsung TV while the TV is off.
A QR code appears on screen.
Scan the code with your smartphone.
The Mobile Remote adds to your SmartThings app and appears in notifications.
Lock screen access: On compatible phones, the Mobile Remote control panel appears on your lock screen when you're near the TV - no need to unlock your phone or open the app.
Dynamic Island (iOS) / Quick Panel (Android): The Mobile Remote icon appears automatically when your phone detects your TV nearby.
For Samsung TVs from 2022 onward, you can add a home screen widget for instant control:
Android: Long-press your home screen > Widgets > SmartThings > Select the remote widget > Choose your TV.
iOS: Long-press home screen > Tap the "+" icon > Search SmartThings > Add widget > Configure for your TV.
The widget provides power, volume, and basic navigation without opening the full app.
Feature | SmartThings App | Physical Remote |
|---|---|---|
Keyboard Input | ✅ Full smartphone keyboard | ❌ Tedious on-screen keyboard |
Always Available | ❌ Requires phone charged | ✅ Always ready |
Battery Concerns | ❌ Uses phone battery | ✅ Dedicated batteries |
Voice Control | ✅ Through phone microphone | ✅ Through remote microphone |
Range | ✅ WiFi range (entire home) | ⚠️ Bluetooth ~20 feet |
Multiple User Access | ✅ Share via QR code | ❌ One remote |
If the SmartThings app won't connect, standard Samsung TV troubleshooting steps usually resolve network-related issues.
Samsung's SolarCell remote eliminates battery waste through a combination of solar charging and USB-C backup power. Here's how to keep it charged and performing optimally.
The SolarCell remote features a photovoltaic panel covering most of its back surface. This panel converts light - both indoor and outdoor - into electrical energy stored in a built-in rechargeable battery.
Indoor light sufficiency: Standard room lighting (LED bulbs, fluorescent lights, sunlight through windows) provides enough energy for maintenance charging. You don't need direct sunlight.
Optimal positioning: When not in use, place the remote face-down on a table or armrest. This positions the solar panel upward to capture ambient light.
Charging rate: Under typical indoor lighting conditions, the remote maintains charge indefinitely with normal use. Heavy use in dim environments may require occasional USB-C supplementation.
When solar charging isn't keeping up, the USB-C port provides backup power:
Locate the USB-C port at the bottom edge of the remote.
Connect a USB-C cable (phone charger cable works fine - USB-C cable not included with remote).
Plug the other end into a USB power source: phone charger, computer USB port, or the Samsung TV USB port (TV must be powered on for this to work).
A red LED illuminates while charging.
The LED turns off when fully charged.
Charging time: approximately 2 hours for a full charge.
Pro tip: Even 15-20 minutes of USB charging provides several days of use if you're in a hurry.
Monitor your SolarCell remote's charge status through TV settings:
Press the Home button on your remote.
Navigate to Settings.
Select All Settings.
Navigate to General & Privacy.
Select Remote Control (some models show this under "Power and Energy Saving").
View the battery percentage displayed.
The menu path varies slightly by TV model year, but searching "Remote" in Settings search usually finds it quickly.
The Grip Sensor monitors whether you're holding the remote in a way that blocks the solar panel. When triggered, it displays a notification suggesting you reposition your grip.
To enable/disable Grip Sensor:
Navigate to Settings > General & Privacy > Remote Control.
Find Grip Sensor option.
Toggle on or off based on preference.
I personally keep this disabled - the notifications became more annoying than helpful after a few weeks.
With typical usage patterns and normal indoor lighting:
2+ weeks between USB charges easily achievable
Heavy users (4+ hours daily TV watching) in dim rooms may need weekly USB charging
Battery degradation: Minimal over time; the battery chemistry Samsung uses maintains capacity well
Store face-down when not in use (solar panel facing up toward light sources)
Avoid covering the solar panel with cases, stickers, or decorative covers
Don't store in dark drawers for extended periods
Charge via USB-C if battery drops below 20%
The occasional "top-up" charge extends overall battery lifespan
Different from standard Smart Remotes, the SolarCell uses this reset combination:
Press and hold Return + Enter (center of navigation pad) for 10+ seconds.
The remote LED blinks to confirm reset. After reset, you'll need to re-pair using the standard Return + Play/Pause method.
For battery-related issues that persist after charging, broader Samsung TV troubleshooting may identify TV-side problems.
Your Samsung remote can control more than just your TV. Through HDMI-CEC technology (Samsung calls it "Anynet+"), connected devices respond to your Samsung remote automatically.
HDMI-CEC (Consumer Electronics Control) is a protocol built into HDMI that allows devices to communicate. When enabled:
Your Samsung remote can control soundbars, Blu-ray players, game consoles, and streaming devices connected via HDMI
External device remotes can also control basic TV functions (power, volume)
Devices power on/off together automatically
Input switching happens automatically when you turn on a connected device
Samsung's implementation is called Anynet+, but it works with any HDMI-CEC compatible device regardless of brand.
Press Home on your remote.
Navigate to Settings > General > External Device Manager.
Select Anynet+ (HDMI-CEC).
Toggle to On.
Connect HDMI devices - the TV auto-detects compatible devices.
Once enabled, most HDMI-CEC compatible devices are recognized automatically when connected.
Anynet+ typically controls:
Soundbars: Volume, mute, power - perfect for keeping one remote in hand
Blu-ray/DVD players: Playback controls, menu navigation, power
Game consoles: Basic navigation (some limitations apply)
Streaming devices: Roku, Fire TV, Apple TV all support CEC to varying degrees
Cable/satellite boxes: Basic navigation and power
For detailed soundbar integration, see how to hook up soundbar to Samsung TV with full remote control.
Some devices don't support HDMI-CEC properly. Samsung offers Universal Remote setup for IR-controlled devices:
Connect the device to an HDMI port and power it on.
Press Home > Source.
Press Up on the directional pad to access Universal Remote.
Select Universal Remote > Start.
Choose the device type: Cable box, Home Theater, OTT Box, Blu-ray.
Follow on-screen instructions to detect and program the remote.
The TV sends IR signals to control the device through its IR blaster (located in the One Connect Box for applicable models).
For enhanced audio beyond soundbars, learn how to connect external speakers to Samsung TV using various connection methods.
Not all devices implement HDMI-CEC fully - some functions may not work
Advanced device features typically still require the original remote
IR signals require line-of-sight from the One Connect Box (if applicable) to the device
Some HDMI-CEC implementations conflict with each other when multiple devices are connected
If you're experiencing issues with connected streaming devices like Fire TV, check Firestick not working Samsung TV troubleshooting steps.
Remote stopped working? Before buying a replacement, these solutions fix most issues.
Remote completely unresponsive? → Check batteries/solar charge first
Some buttons work, others don't? → Reset the remote
Remote works intermittently? → Check for obstructions, re-pair via Bluetooth
Volume/channel doesn't control external devices? → Check Universal Remote settings
This is the most common issue, and it's usually the simplest to fix.
Solution 1 - Replace or charge batteries: Even brand-new batteries from the package can be partially discharged. Replace with known-good batteries.
For SolarCell remotes, connect to USB-C power for at least 30 minutes before testing.
Solution 2 - Reset the remote (battery models): Remove batteries. Press and hold the Power button for 8 seconds. This drains residual charge and resets the remote's internal state. Reinsert batteries and try again.
Solution 3 - Reset the remote (SolarCell): Press and hold Return + Enter (center of navigation pad) for 10 seconds. LED blinks to confirm reset.
Solution 4 - Power cycle the TV: Unplug your TV from the wall for 30 full seconds. This clears the TV's Bluetooth pairing cache. Plug back in and try the remote.
Solution 5 - Re-pair the remote: After any reset, stand within 1 foot of the TV. Press and hold Return + Play/Pause for 3+ seconds until you see "Connecting to Samsung Smart Remote..." on screen.
If your TV isn't responding to any input at all, the issue may be a Samsung TV frozen state rather than a remote problem.
The remote lights up but won't connect to your TV.
Get closer: Stand within 1 foot of the TV sensor - closer than seems necessary.
Reset before pairing: Use the reset methods above, then immediately attempt pairing.
Hold longer: Some TV models require 5+ seconds of holding Return + Play/Pause.
Check TV Bluetooth: Navigate (using TV buttons or SmartThings app) to Settings > General > System Manager > Bluetooth and verify it's enabled.
Remove interference: Other Bluetooth devices nearby can interfere. Temporarily disable or move them away during pairing.
This test determines if a standard IR remote is transmitting signals:
Open the camera app on your smartphone.
Point the front of the remote at your phone's camera.
Press and hold the Power button on the remote.
Watch your phone screen - you should see a purple/white light flashing from the remote's IR emitter.
If you see light: The remote is transmitting. The problem may be the TV's IR receiver or distance/angle issues.
If no light appears: Replace batteries. If still no light with fresh batteries, the remote is damaged and needs replacement.
When most buttons work but a few don't respond:
Clean the remote: Grime around button edges prevents proper contact. Use a slightly damp cloth to clean around and between buttons.
Check for stuck buttons: Press each non-working button firmly several times - debris may be preventing full depression.
Reset the remote: Sometimes individual button functionality restores after a full reset.
If a single button is physically damaged (broken, sunken, or loose), replacement is usually necessary. Button repair is possible but rarely cost-effective.
Your Samsung remote is changing channels on your cable box instead of the TV, or controlling the wrong device entirely.
Verify current source: Press Source on the remote and confirm you're on the correct input.
Review Universal Remote settings: Navigate to Settings > General > External Device Manager > Universal Remote and check which devices are programmed.
Re-program universal remote: Remove the incorrectly responding device and set up again.
If your Samsung TV turns on by itself unexpectedly, the remote may be sending phantom signals - though this is often a TV settings issue rather than remote malfunction.
Consider replacement if:
Physical damage is visible (cracked case, broken buttons)
IR signal test fails even with new batteries
Multiple buttons are non-functional after reset
Pairing repeatedly fails despite troubleshooting
Battery compartment is corroded
Authentic Samsung replacement remotes run $25-50 depending on model. Third-party alternatives exist but often lack full functionality.
SmartThings app: Install on your phone for full TV control (see Section 6).
Physical TV buttons: Most Samsung TVs have a control button (usually bottom center or back edge). Press to power on, navigate menus with repeated presses.
Voice control: If previously configured, saying "Hi Bixby" still works even if the remote is unresponsive (Voice Wake-Up must be enabled).
For complete setup without a remote, see how to set up Samsung TV without remote using TV buttons and SmartThings.
If none of these solutions work and your TV also shows Samsung TV no signal errors, the issue may be TV-side hardware failure.
Beyond the basics, Samsung remotes include power-user functions that most guides overlook.
Combination | Action | Hold Time |
|---|---|---|
Return + Play/Pause | Enter pairing mode | 3 seconds |
Return + Voice button | Reset remote (battery models) | 3 seconds |
Return + Enter (center) | Reset SolarCell remote | 10 seconds |
Return + Up button | Reset Smart Remote (alternative) | 10 seconds |
Volume Down (long press) | Accessibility shortcuts menu | 2 seconds |
Channel Up/Down (long press) | Channel List display | 1 second |
Play/Pause (in Game Mode) | Launch Game Bar | 1 second |
Power (The Frame, brief) | Toggle Art Mode | Brief press |
Power (The Frame, long) | Full power off | 3+ seconds |
The 123 button cycles through multiple menus with repeated presses:
Press 1: Quick Settings panel
Press 2: Virtual number pad
Press 3: Color buttons (red, green, yellow, blue)
Press 4: Returns to Quick Settings
Long-pressing 123 for 1+ second skips directly to TTX/Teletext functions.
Brief press: Enter split-screen Multi-View
Long press (1+ second): Access Shortcuts menu with customizable quick actions
Double-tap Return: Exits the current app entirely (not just back one screen).
Long-press Home: Displays recently opened apps for quick switching.
In streaming apps: The directional pad left/right scrubs through video content. Up/down adjusts settings or navigates to related content.
During Game Mode: If game mode keeps turning off, check that automatic game mode detection is enabled in Settings.
Say command while holding Voice button, then release
"Hi Bixby" works hands-free if Voice Wake-Up is enabled
Volume Wake-Up can be adjusted to prevent false activations from TV audio
For The Frame TVs, the power button behavior changes based on current mode:
Watching TV + brief press: Switches to Art Mode (Samsung TV screensaver and ambient display)
Art Mode + brief press: Returns to TV/Media mode
Any mode + long press (3+ seconds): Full power off
Samsung builds accessibility features into their remotes for users with visual, hearing, or motor impairments.
Voice Guide provides audio descriptions of on-screen menus and options - essential for visually impaired users.
To enable:
Navigate to Settings > General > Accessibility.
Select Voice Guide.
Toggle to On.
Customizable options:
Volume: How loud the voice speaks
Speed: How fast descriptions are read
Pitch: Voice tone adjustment
Background Volume: Automatically lowers TV audio when Voice Guide speaks
This feature speaks the name and function of any button you press - helpful for learning the remote layout without visual reference.
To access:
Press and hold Volume Down for 2 seconds.
The Accessibility Shortcuts menu appears.
Select Learn TV Remote.
Press any button on the remote - the TV announces its function.
Press Back to exit Learn mode.
Improves text visibility with high-contrast white text on black backgrounds throughout Samsung's interface.
Enable at: Settings > Accessibility > High Contrast
Reduces accidental repeated button presses - helpful for users with motor control difficulties.
This setting increases the delay required before a held button registers as repeated input, preventing accidental double-selections.
Samsung Smart Remotes include physical Braille markers on key buttons:
Power button
Volume rocker (up position)
Channel rocker (up position)
Select button (center)
These raised dots help users locate essential buttons by touch.
Quick access to all accessibility features:
Long-press Volume Down for 2 seconds to display the Accessibility Shortcuts panel. From here, enable or disable Voice Guide, Learn TV Remote, High Contrast, and other accessibility options with one selection.
For parents managing content access, Samsung TV parental controls offer additional restriction options.
For hearing accessibility, learn how to connect hearing aids Samsung TV via Bluetooth for personalized audio.
For battery-powered remotes: Remove batteries, press and hold the Power button for 8 seconds to discharge residual power, then reinsert batteries.
For SolarCell remotes (2021 and newer): Press and hold Return and Enter (the center button) simultaneously for 10 seconds. The LED blinks to confirm reset.
After any reset, re-pair your remote by holding Return + Play/Pause for 3 seconds while standing within 1 foot of your TV.
A Samsung Smart Remote pairs with only one TV at a time. Each time you want to use it with a different TV, you must manually re-pair.
For households with multiple Samsung TVs, the SmartThings app offers a better solution - it controls all Samsung TVs registered to your account from a single phone.
Samsung designed modern Smart Remotes with a minimalist philosophy, eliminating rarely-used buttons. To access numbers, press the 123 button to display a virtual number pad on screen.
Alternatively, use voice commands: say "Channel 247" while holding the microphone button to switch channels without any number pad.
Samsung Smart Remotes (Bluetooth) work up to 20 feet from the TV without requiring line-of-sight. Walls and furniture don't block Bluetooth signals like they block IR.
Standard IR remotes require direct line-of-sight and typically function within 15-30 feet, depending on lighting conditions and angle.
Yes - basic remote functions work perfectly offline. Power, volume, channel changing, navigation, and input selection all function without an internet connection.
However, voice control features (Bixby, Alexa) require internet, as commands are processed through cloud servers. Streaming apps also need internet to function.
Most Samsung Smart Remotes use two AA or AAA batteries - check your specific model's battery compartment.
SolarCell remotes (2021 and newer) have a built-in rechargeable battery that charges via solar panel or USB-C. No replaceable batteries needed.
Navigate to Settings > General > External Device Manager > Anynet+ (HDMI-CEC) and toggle it Off. This disables automatic control of HDMI-connected devices.
You can also selectively remove specific devices from Universal Remote settings through the Source menu.
Purchase authentic Samsung replacement remotes from:
Samsung.com/parts (official)
Authorized Samsung retailers
Amazon (verify "Sold by Samsung" for authenticity)
Prices range from $25-35 for Smart Remotes and $30-50 for SolarCell remotes. Avoid extremely cheap third-party remotes - they often lack full functionality or voice features.
For finding your exact model number to order the correct replacement, use Samsung TV model number lookup tools.
If you need to operate your TV while waiting for a replacement, learn how to change channel without remote using TV buttons.
For software-related issues, a Samsung TV firmware update sometimes resolves remote compatibility problems.
You now have everything needed to fully control any Samsung TV remote - whether you're setting up a new Smart Remote, troubleshooting a stubborn SolarCell, or discovering hidden button combinations most users never find.
The key takeaways: Samsung offers four distinct remote types (Standard IR, Smart Remote, SolarCell, and One Remote), each with specific features and pairing methods. Voice control through Bixby received major AI-powered improvements in 2025, making natural conversation with your TV genuinely useful. And when problems arise, the Return + Play/Pause pairing trick and proper reset methods solve 90% of issues.
If your remote seems beyond saving, the SmartThings app provides a capable backup that's worth installing regardless - the keyboard input alone saves tremendous frustration during password entry.
Bookmark this guide for future reference. Next time your remote acts up, you'll have the solution at hand.
For continued optimization of your Samsung TV experience, explore Samsung TV picture settings adjustments and Samsung TV sound settings fine-tuning. And if your TV seems sluggish, learning how to clear cache on Samsung TV can restore responsiveness.
This guide was last updated February 2, 2026, with the latest information on Samsung TV remotes including 2025-2026 models, AI-enhanced Bixby features, and current troubleshooting methods.