How to Turn off Closed Captioning on Samsung TV

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Author: Kajal Singh

In the ever-evolving world of television technology, Samsung has consistently been at the forefront, offering cutting-edge features and user-friendly interfaces. However, even the most tech-savvy viewers can find themselves puzzled by the persistent appearance of text on their screens.

If you’ve found yourself wondering how to turn off closed captioning on your Samsung TV, you’re not alone. This comprehensive guide will not only walk you through various methods to disable closed captions but also provide you with in-depth knowledge about this feature, its importance, and how to manage it effectively across different content sources.

Table of Contents

Understanding Closed Captioning on Samsung TVs

Before we dive into the nitty-gritty of turning off closed captions, it’s crucial to understand what this feature is and why it might be active on your TV.

What is Closed Captioning?

Closed captioning is a text display of the audio content in TV programs, movies, and other video content. It’s designed to provide a text alternative for dialogue, background noises, and other sound effects, primarily benefiting viewers who are deaf or hard of hearing. However, captions can be useful in various scenarios, such as watching content in noisy environments or learning a new language.

Types of Closed Captions

There are several types of closed captions you might encounter:

  1. CEA-608/708 Captions: These are standard digital TV captions in North America.
  2. Text-based Captions: Often used in streaming services, these can be more easily customized.
  3. Image-based Captions: Less common, these are burned into the video and can’t be turned off through TV settings.

Understanding the type of captions you’re dealing with can help in troubleshooting issues later on.

Why Are Captions On by Default?

Many Samsung TVs come with closed captions enabled by default due to accessibility regulations in various countries. While this ensures that the feature is readily available for those who need it, it can be confusing for users who don’t require captions.

Locating Closed Caption Settings on Samsung TVs

Finding the closed caption settings is the first step in managing this feature. The exact location may vary depending on your Samsung TV model and software version, but here’s a general guide:

  1. Press the Home or Menu button on your Samsung TV remote.
  2. Navigate to Settings (usually represented by a gear icon).
  3. Look for General or Accessibility options.
  4. Within these menus, you should find Caption or Closed Caption settings.

For newer Samsung smart TV models (2020 and later), you might find an Accessibility Shortcuts option that provides quicker access to caption settings.

Step-by-Step Guide: Turning Off Closed Captions

Now that you know where to find the closed caption settings, let’s explore different methods to turn them off.

Method 1: Using the TV Remote

Some Samsung TV remotes come with a dedicated CC (Closed Caption) button, providing a quick way to toggle captions on and off.

  1. Locate the CC button on your remote. It’s usually found among the number buttons or in the top row of function buttons.
  2. Press the CC button once to turn off closed captions.
  3. If pressing once doesn’t work, try pressing and holding the button for a few seconds.

Pro Tip: If you’re using a universal remote, you may need to program it specifically for caption control. Consult your remote’s manual for instructions on setting up this function.

Method 2: Through the TV Settings Menu

This method works for all Samsung TV models and provides more control over caption settings.

  1. Press the Home or Menu button on your remote.
  2. Navigate to Settings > General > Accessibility.
  3. Select Caption Settings or Closed Caption.
  4. Toggle the Closed Caption option to Off.

For older Samsung TV models (pre-2018), you might need to navigate to System or Broadcasting settings to find the caption options.

Method 3: Using the Samsung SmartThings App

For tech-savvy users who prefer controlling their TV through a smartphone, the SmartThings app offers a convenient solution.

  1. Download and install the Samsung SmartThings app on your smartphone.
  2. Ensure your phone and TV are connected to the same Wi-Fi network.
  3. Open the app and add your TV as a device.
  4. Navigate to the TV controls within the app.
  5. Find the Accessibility or Caption settings.
  6. Toggle off the Closed Caption option.

Troubleshooting Tip: If you’re having trouble connecting your TV to the SmartThings app, try restarting both your TV and smartphone, and ensure they’re on the same Wi-Fi network.

Method 4: Voice Commands for Compatible Models

If your Samsung TV supports voice control through Bixby or works with Alexa, you can use voice commands to manage closed captions.

  1. Set up voice control on your TV if you haven’t already.
  2. Use commands like “Turn off closed captions” or “Disable subtitles.”

Note: The exact phrasing may vary depending on your TV model and the voice assistant you’re using.

Method 5: External Device Settings

Sometimes, the source of the closed captions is not your TV but an external device connected to it.

For Cable/Satellite Boxes:

  1. Access your cable box’s menu.
  2. Look for Accessibility or Caption settings.
  3. Turn off captions from this menu.

For Gaming Consoles:

  1. Go to the console’s system settings.
  2. Find the Accessibility or Closed Captioning options.
  3. Disable captions from here.

Remember, settings on external devices often override your TV’s caption settings.

Troubleshooting Common Issues

Even after following these steps, you might encounter some issues. Let’s address some common problems and their solutions.

Captions Not Turning Off After Following Steps

If you’ve followed the above methods and captions are still appearing, try these troubleshooting steps:

  1. Power cycle your TV: Turn off your TV, unplug it from the power source, wait for 30 seconds, then plug it back in and turn it on.
  2. Check for software updates: Outdated software can sometimes cause issues with TV settings. To update your TV:
    • Go to Settings > Support > Software Update
    • Select Update Now if an update is available

Captions Reappearing After Being Turned Off

If captions keep turning back on after you’ve disabled them:

  1. Check your TV’s power settings: Some energy-saving modes might reset your TV settings upon restart.
  2. Verify app-specific settings: Streaming apps like Netflix or Hulu have their own closed caption settings that may override your TV settings.

Dealing with Grayed-Out or Inaccessible Caption Settings

If you can’t access or change the caption settings:

  1. Check your TV’s input source: Some input sources, like certain cable boxes or gaming consoles, may control caption settings independently.
  2. Ensure you’re using the correct remote: Some Samsung TVs come with multiple remotes, and only the main remote might have access to all settings.
  3. Contact Samsung Support: If all else fails, reaching out to Samsung’s customer support might be necessary for model-specific guidance.

Resolving Caption Sync Issues

Out-of-sync captions can be frustrating. Here’s how to address this:

  1. Try turning captions off and on again.
  2. For streaming services, exit the app completely and restart it.
  3. Check if your TV’s software is up to date.
  4. For live TV, the issue might be on the broadcaster’s end. Try changing channels and then returning to see if it resolves the problem.

Fixing Garbled or Incomplete Captions

If captions appear garbled or incomplete:

  1. Ensure your TV’s software is up to date.
  2. For antenna TV, check your signal strength. Weak signals can cause caption issues.
  3. For streaming services, check your internet connection speed.

Customizing Closed Caption Settings

While our main goal is to turn off closed captions, understanding how to customize them can be useful for times when you might need them. Samsung TVs offer various customization options for closed captions:

  1. Font Size: Adjust the text size for better readability.
  2. Font Color: Change the color of the caption text to make it stand out against different backgrounds.
  3. Background Color: Modify the color behind the text for improved contrast.
  4. Opacity: Adjust how transparent or opaque the caption background is.

To access these settings:

  1. Navigate to Settings > General > Accessibility > Caption Settings.
  2. Select Caption Mode and choose Separate Closed Caption.
  3. You can now customize various aspects of the captions to your liking.

Advanced Tip: Some newer Samsung TV models allow you to create and save multiple caption styles, which can be useful in households with different accessibility needs.

Digital vs. Analog Caption Settings

It’s important to note that Samsung TVs often have separate settings for digital and analog captions:

  • Digital Captions: Used for most modern content, including streaming and digital broadcasts.
  • Analog Captions: Used for older TV systems or when watching VHS tapes.

Make sure you’re adjusting the correct type of caption settings for the content you’re watching.

Closed Captioning for Different Content Sources

Closed caption settings can vary depending on your content source. Here’s how to manage captions for different types of content:

Cable/Satellite TV

For cable or satellite TV, the closed caption settings on your Samsung TV should generally work. However, some cable boxes have their own caption settings that might override your TV’s settings. In this case, you’ll need to turn off captions using your cable box’s remote or menu system.

Streaming Services

Popular streaming services like Netflix, Hulu, and Amazon Prime Video often have their own closed caption settings within the app. These settings typically override your TV’s general caption settings. To turn off captions for these services:

  1. Open the streaming app on your Samsung TV.
  2. Navigate to the app’s settings or options menu.
  3. Look for SubtitlesClosed Captions, or Accessibility settings.
  4. Turn off the captions within the app.

Pro Tip: Some streaming services allow you to customize caption appearance within the app, which can be useful for creating a consistent look across different content sources.

Video Files on USB or Network Storage

For video files played directly from a USB drive or network storage:

  1. While the video is playing, press the Menu button on your remote.
  2. Look for Subtitle or Caption options in the playback menu.
  3. Turn off captions or subtitles from this menu.

Live TV Caption Considerations

Live TV captioning can sometimes be more problematic due to the real-time nature of the content. If you’re experiencing issues with live TV captions:

  1. Check if the problem persists on different channels.
  2. Contact your TV service provider if the issue is consistent across multiple channels.

DVD and Blu-ray Caption Options

When watching DVDs or Blu-rays:

  1. Use your player’s remote to access the disc menu.
  2. Look for Subtitle or Caption options in the disc settings.
  3. You may need to turn off captions both on the disc menu and on your TV for them to disappear completely.

Accessibility Considerations

While we’ve focused on turning off closed captions, it’s crucial to acknowledge their importance for viewers who rely on them. Closed captions are essential for:

  • Deaf or hard of hearing viewers: Captions provide access to audio content.
  • Non-native speakers: Captions can aid in language comprehension.
  • Viewers in noisy environments: Captions allow for content consumption without audio.

If you live in a household with varying accessibility needs, consider creating custom caption styles that can be easily toggled on and off, rather than completely disabling the feature.

It’s worth noting that in many countries, including the United States, there are legal requirements for closed captioning on television content. The Twenty-First Century Communications and Video Accessibility Act (CVAA) in the U.S. mandates captioning for online video content that was originally broadcast on TV with captions.

Advanced Tips and Tricks

For those who frequently need to toggle captions on and off, here are some advanced tips:

  1. Use Voice Commands: If your Samsung TV supports voice control, try commands like “Turn off closed captions” or “Disable subtitles.” This can be especially useful if you’re multitasking or can’t find the remote.
  2. Create a Shortcut: Some Samsung TV models allow you to assign custom functions to certain remote buttons. Check your TV’s manual to see if you can create a shortcut for toggling captions.
  3. Sync Settings Across Devices: If you have multiple Samsung devices, you might be able to sync your accessibility settings across them using a Samsung account. This can save time when setting up new devices.
  4. Caption Placement and Timing Adjustments: Advanced users can often adjust the placement of captions on the screen and fine-tune the timing. This can be particularly useful for content where captions might obscure important visual information.
  5. Using Caption Data for Keyword Search: Some Samsung smart TVs allow you to search through recorded content using keywords from the closed captions. This feature can be incredibly useful for finding specific moments in long recordings.

Impact of TV Settings on Closed Captions

Various TV settings can affect how closed captions appear and function:

Picture Modes and Captions

Different picture modes (like Movie, Dynamic, or Standard) can affect the visibility of captions. If you’re having trouble reading captions, try adjusting your TV’s picture mode.

Relationship Between Caption and Audio Settings

In some cases, turning on certain audio features like “Clear Voice” can automatically enable captions. Be aware of these interconnected settings when troubleshooting caption issues.

Screen Size and Resolution

Larger screens and higher resolutions can affect caption readability. You might need to adjust caption size and style settings differently on a 65-inch 4K TV compared to a 32-inch HD TV.

Closed Captioning in Different Languages

Samsung TVs offer robust support for multilingual captions:

Setting Primary and Secondary Caption Languages

  1. Navigate to Settings > General > Accessibility > Caption Settings.
  2. Look for Caption Language or similar option.
  3. Set your preferred primary and secondary languages.

Dealing with Multi-language Broadcasts

For broadcasts that offer captions in multiple languages:

  1. Use the CC button on your remote (if available) to cycle through available languages.
  2. Alternatively, access caption settings while watching to switch languages.

Translation Features in Modern Caption Systems

Some newer Samsung TV models offer real-time caption translation features. While not perfect, these can be helpful for viewers watching content in a non-native language.

Future of Closed Captioning on Samsung TVs

As technology advances, we can expect to see significant improvements in closed captioning systems:

AI-Powered Caption Generation

Artificial Intelligence is already being used to generate captions in real-time, improving accuracy and reducing delays in live content.

Interactive Captions and Transcripts

Future TVs might offer interactive captions that allow viewers to click on words for definitions or additional information, enhancing the educational potential of captioned content.

Integration with Augmented Reality

As AR technology develops, we might see captions that can be displayed in 3D space, potentially through AR glasses connected to your TV.

Frequently Asked Questions

Can I turn off captions for specific channels only?

Generally, caption settings apply to all channels. However, some cable or satellite providers might offer channel-specific caption controls through their set-top boxes.

Why do captions sometimes appear out of sync?

Caption sync issues can occur due to broadcast delays or processing time. Try turning captions off and on again, or restart your TV to resolve this. For persistent issues, contact your content provider.

How do I report issues with closed captioning?

For persistent caption problems, contact your content provider (cable company or streaming service) or reach out to Samsung support for TV-specific issues. In the U.S., you can also file complaints about caption quality with the FCC.

Can I customize caption appearance for different family members?

Some newer Samsung TV models allow you to create and save multiple caption styles. Check your TV’s accessibility settings to see if this feature is available.

Do captions affect TV performance or energy consumption?

The impact of captions on TV performance and energy consumption is negligible. Modern TVs are designed to handle caption processing without significant strain on the system.


Mastering the art of managing closed captions on your Samsung TV can significantly enhance your viewing experience. Whether you’re turning them off for uninterrupted viewing, customizing them for accessibility needs, or troubleshooting persistent issues, the methods and insights provided in this comprehensive guide should equip you with the knowledge to handle any caption-related situation.

Remember, while captions might be a nuisance for some, they’re an essential feature for others. Always consider the needs of all viewers when managing these settings, especially in shared viewing environments. The ability to easily toggle and customize captions can make your Samsung TV more versatile and inclusive.

As technology continues to evolve, we can expect even more advanced and user-friendly caption features in future TV models. Staying informed about these developments can help you make the most of your viewing experience and ensure that your TV remains accessible to all users.

We encourage you to explore other features of your Samsung TV beyond closed captioning. Understanding your TV’s full capabilities can lead to a more enjoyable and personalized entertainment experience. Don’t hesitate to dive into your TV’s settings menu and experiment with different options – you might discover features you didn’t even know existed!

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