Want to watch the big game while tracking live stats on your phone? Or follow a workout video while keeping your favorite show running? Samsung TV split screen makes this possible in under two minutes.
Quick-Start Guide: Enable Split Screen in 5 Steps
Press the Home button on your Samsung remote
Navigate to and select Settings
Choose Multi View from the menu
Select Add View to pick your content sources
Customize your screen layout and enjoy
This feature works on Samsung Smart TVs from 2020 onwards, including QLED, Neo QLED, OLED, and The Frame series. Not sure if your model supports it? I'll show you exactly how to check in the compatibility section below.
Multi View transforms how you use your television. Instead of constantly switching between apps or reaching for your phone, you display multiple content sources simultaneously. Sports fans can watch two games at once. Fitness enthusiasts can follow instructor videos while streaming music. Remote workers can keep video calls running alongside their morning news.
Before diving into the setup process, make sure your Samsung TV setup is complete and your TV is connected to Wi-Fi. You'll also want to verify your Samsung TV picture settings are optimized for split-screen viewing, as this affects both windows.
Throughout this guide, I've tested every method on actual Samsung TVs from the 2024 D-series and 2025 F-series lineups. Where instructions differ between model years, I've noted the variations so you won't waste time with outdated steps.
What Is Multi View on Samsung TV? Understanding Split Screen Technology
Multi View is Samsung's official name for their split screen functionality. You might hear it called dual screen, picture-in-picture, or simply split screen - they're all referring to the same core feature that divides your TV display into multiple sections showing different content simultaneously.
Here's what's actually happening when you enable Multi View: your Samsung TV processes two separate video signals at once, splitting the display real-time. Each section operates independently, meaning you can have live TV on one side while mirroring your phone's screen on the other. The TV's processor handles the heavy lifting, which is why this feature only appears on models with sufficient processing power.
The Samsung TV picture in picture functionality has evolved significantly since its 2020 debut. The original version offered basic side-by-side viewing. By 2021, Samsung introduced preset cards for sports and workouts, plus expanded layout options. The 2024 and 2025 models brought refined audio controls and support for up to five simultaneous views on premium 8K models.
Multi View Modes Available:
Side-by-Side (50/50): Equal screen split down the middle - ideal for watching two sports events
Picture-in-Picture: Small overlay window on main content - perfect for keeping an eye on notifications
Adjustable Split: Resize either window larger or smaller based on your preference
4-Screen Grid: Available on 8K Neo QLED models (QN900D, QN800D, QN990F, QN900F) for maximum multitasking
5-View Mode: Four video screens plus an Ambient window showing clock or weather (8K models only)
The difference between Multi View and traditional PiP deserves clarification. Older picture-in-picture simply overlaid a small window on your main content. Multi View goes further by letting you actually interact with each window independently, swap their positions, adjust audio output per screen, and save custom layouts for quick access later.
Your TV might also display an Samsung TV ambient mode window as part of the 5-view configuration on premium models. This displays clock, weather, or artwork while you're watching other content - useful for creating a dashboard-style viewing experience.
Feature Evolution by Year:
Model Year | Series | Max Screens | Key Additions |
|---|---|---|---|
2020 | T-Series | 2 | Basic split screen, Tap View introduction |
2021 | A-Series | 3-4 (8K only) | Preset cards, improved mobile integration |
2022 | B-Series | 4+ (8K) | Saved layouts, enhanced audio controls |
2023 | C-Series | 4 (8K) | Ambient window integration |
2024 | D-Series | 4 (8K) | Double Audio, Bluetooth headphone support |
2025 | F-Series | 4 (8K) | Refined interface, improved performance |
2026 | H-Series | TBD | Expected improvements with Tizen OS 10.0 |
One important note: resolution and frame rate limitations apply in Multi View mode. When you split the screen, each window operates at reduced resolution compared to full-screen viewing. On most models, you're looking at 2K at 60fps for each split window, though 8K models handle 4K at 60fps per window.
Samsung TV Split Screen Compatible Models: Complete 2020-2026 List
Not every Samsung TV supports Multi View - the feature requires specific hardware capabilities. Before attempting to enable split screen, verify your model appears on this comprehensive list. I've organized everything by release year for easy reference.
Quick Compatibility Check:
To find your exact model number, navigate to Settings → Support → About This TV. Your model number appears as something like "QN65QN90D" or "QE55S95D." The letter before the last digit indicates the year (D=2024, F=2025, H=2026), while the numbers indicate the series tier.
If you're unsure which TV you own, our Samsung TV model number lookup guide walks you through identifying your exact model and understanding what each character means.
2025 F-Series Models (Current Year)
Model | Type | Screen Limit | Resolution Per Screen |
|---|---|---|---|
QN990F | 8K Neo QLED | 4 screens + Ambient | 4K at 60fps |
QN900F | 8K Neo QLED | 4 screens + Ambient | 4K at 60fps |
S95F | QD-OLED | 2 screens | 2K + 4K at 60fps |
S90F | QD-OLED | 2 screens | 2K + 4K at 60fps |
QN90F | 4K Neo QLED | 2 screens | 2K + 4K at 60fps |
QN85F | 4K Neo QLED | 2 screens | 2K + 4K at 60fps |
QN80F | 4K Neo QLED | 2 screens | 2K + 4K at 60fps |
2024 D-Series Models
Model | Type | Screen Limit | Resolution Per Screen |
|---|---|---|---|
QN900D/QN800D | 8K Neo QLED | 4 screens + Ambient | 4K at 60fps |
QN700D | 8K Neo QLED | 2 screens | 4K at 60fps |
S95D/S90D | QD-OLED | 2 screens | 2K + 4K at 60fps |
Q70D through QN95D | 4K QLED/Neo QLED | 2 screens | 2K + 4K at 60fps |
DU8500 through Q60D | 4K Crystal/QLED | 2 screens | 2K at 60fps + 2K at 30fps |
Note: DU8000 and higher models support Multi View in North America. Regional availability varies.
2023 C-Series Models
QN900C/QN800C: Up to 4 screens at 4K/60fps (5 views with Ambient window)
QN700C: 2 screens at 4K/60fps
S95C/S90C: 2 screens at 2K+4K/60fps
Q70C through QN95C: 2 screens at 2K+4K/60fps
CU8000 and above: 2 screens at 2K/60fps + 2K/30fps
2022 B-Series Models
QN900B/QN800B: 4+ screens at 4K/60fps
Q60B through QN95B: 2 screens
The Frame LS03B: 2 screens (except 32-inch model)
The Serif LS01B: 2 screens
The Sero LS05B: 2 screens
2021 A-Series Models
QN900A/QN800A: 3-4 screens (dedicated Multi View remote button on QN900A)
QN850A, QN85A, QN85DA, QN90A, QN9DA: 2 screens
The Frame LS03A: 2 screens
2020 T-Series Models
Q800T, Q850T, Q900TS, Q950TS: 2 screens (8K models)
Q70T, Q7DT, Q80T, Q8DT, Q90T: 2 screens (4K QLED)
The Frame LS03T, Serif LS01T, Terrace LST7T: 2 screens
Models That Do NOT Support Multi View:
TU series Crystal UHD TVs (TU7000, TU8000, etc.)
Any Samsung TV released before 2020
32-inch The Frame models (all years)
Budget Crystal UHD models below DU8000 (in most regions)
If Multi View isn't appearing on your supported model, a Samsung TV firmware update might be required. Samsung occasionally adds features through software updates, and some Multi View improvements require the latest firmware version.
How to Enable Split Screen on Samsung TV Using the Remote Control
The quickest path to Multi View runs through your Samsung remote. Most users can get split screen running in under 90 seconds using these methods.
Method 1: Using the Dedicated Multi View Button (8K Models)
If you own a QN900-series TV, your remote includes a dedicated Multi View button - a small rectangle icon usually located below the number pad.
Press the Multi View button directly
The Multi View menu appears immediately
Select from preset options (Sports, Home Workout) or choose Add View
Pick your content sources for each screen
Adjust layout as needed
This is genuinely the fastest method. One button press, and you're in. Samsung reserved this shortcut for their premium 8K lineup, so if you have a 4K model, use Method 2 instead.
Method 2: Home Button Navigation (Universal Method)
This approach works on every Samsung TV with Multi View support, regardless of model year.
Step 1: Press the Home button on your Samsung remote. You'll land on the Smart Hub home screen with your app row visible.
Step 2: Navigate left to find the Settings gear icon, or scroll to the left edge of the home screen where the menu options appear.
Step 3: Select Multi View from the available options. On 2024-2025 models, this appears directly on the home screen. On older models, you might find it under Settings → General.
Step 4: Choose how you want to proceed:
Recent: Returns to your last Multi View configuration
Saved: Loads a previously saved layout
Add View: Start fresh by selecting new content sources
Make My Own: Create and save a custom preset
Step 5: Select your content sources. The left screen typically shows TV content, while the right accommodates mobile mirroring, cameras, or apps.
Step 6: Confirm your selections. Multi View activates immediately, splitting your display.
If you're new to Samsung's interface, learning to use Samsung TV remote navigation makes accessing features like Multi View much smoother. The directional pad and center select button handle most interactions.
Pro Tip: Once Multi View is active, press and hold the Select button while focused on either screen to access the contextual menu. This lets you swap screens, adjust sizes, or change audio settings without exiting Multi View entirely.
Expected Results After Enabling Multi View
When Multi View activates successfully, you should see:
Your display split into two distinct sections
Each section showing its selected content source
A brief animation as the screens resize
The currently focused screen highlighted with a subtle border
If nothing happens when you press Home → Multi View, your TV model likely doesn't support the feature. Double-check the compatibility list above, and verify you're running the latest firmware.
Model-Year Interface Variations
The menu path differs slightly between Samsung TV generations:
2024-2025 Models (D and F series): Settings appears on the home screen's left edge. Multi View is prominently displayed.
2022-2023 Models (B and C series): Navigate to Menu → Settings → All Settings → General & Privacy to find Multi View options.
2020-2021 Models (T and A series): Multi View hides under Settings → General → Smart Features.
The Samsung TV remote voice control offers an alternative access method covered in the next section.
Alternative Methods to Access Multi View on Samsung TV
Beyond the remote control, Samsung provides several hands-free and app-based methods for enabling split screen. These alternatives prove especially useful when your remote isn't handy or when you prefer voice interaction.
Voice Command Method (Bixby)
Samsung's Bixby assistant responds to Multi View commands directly. Hold the microphone button on your remote and speak clearly.
Working Voice Commands:
"Open Multi View"
"Start Multi View"
"Split screen"
"Show Multi View"
"Enable split screen"
Bixby processes the command and launches the Multi View interface automatically. From there, use voice or remote navigation to select your content sources.
The voice recognition works best in quiet environments. If Bixby consistently misunderstands you, try speaking slightly slower and ensuring you're within 10 feet of the TV. Background noise from existing TV audio can interfere with recognition.
For users who prefer Amazon's assistant, you might experience issues occasionally. Our guide on Alexa not working Samsung TV covers common voice assistant problems and their solutions.
SmartThings App Method
The SmartThings app on your phone provides remote control functionality, including Multi View access.
Download SmartThings from the App Store or Google Play
Sign in with your Samsung account
Add your TV to the app (it should detect automatically on the same Wi-Fi network)
Open the TV's control panel within SmartThings
Navigate to Multi View through the virtual remote or dedicated option
This method shines when you've misplaced your physical remote or want to configure Multi View while away from the TV. SmartThings also enables casting directly to Multi View from your phone.
Quick Settings Panel (2024-2025 Models)
Samsung's newer Tizen interface includes a Quick Settings panel accessible by pressing and holding the Home button.
From Quick Settings, Multi View appears as a toggle or shortcut depending on your model. This provides single-press access without navigating through full menus.
When to Use Each Method
Situation | Best Method |
|---|---|
Remote in hand | Home button navigation or dedicated button |
Hands full (cooking, exercising) | Bixby voice commands |
Remote lost or broken | SmartThings app |
Quick toggle needed | Quick Settings panel |
Setting up for guests | Saved presets |
How to Connect Devices for Samsung TV Split Screen
Multi View truly shines when you combine different content sources. Your Samsung Smart TV split screen can display combinations of TV broadcasts, streaming apps, game consoles, and mirrored phones simultaneously.
Connecting Samsung/Android Phones (Smart View)
Android phones connect through Samsung's Smart View feature, built into most Samsung Galaxy devices and available on other Android phones through the SmartThings app.
Connection Steps:
Ensure your phone and TV share the same Wi-Fi network
Open SmartThings on your phone (download if necessary)
Select your TV from the device list
Tap Smart View or Screen Mirror
When prompted on the TV, choose Multi View instead of full screen
The phone's screen now appears in one section of your split display. Whatever you do on your phone - browse social media, check emails, follow along with a recipe - shows up on the TV.
Tap View Feature:
Samsung Galaxy phones support Tap View, an NFC-based feature that initiates mirroring by physically tapping your phone against the TV.
Enable Tap View in SmartThings app settings
With your phone unlocked, gently tap it against the TV's lower bezel
Accept the connection prompt
Choose Multi View when offered
Tap View requires NFC on your phone and SmartThings installed. The TV must be powered on. This works with Samsung phones running Android 8.1 or later.
Connecting iPhone/iPad (AirPlay 2)
Apple devices connect through AirPlay 2, supported on Samsung TVs from 2018 onwards.
Setup Requirements:
iPhone, iPad, iPod Touch, or Mac running iOS 12.3+ or macOS 10.14.5+
AirPlay enabled on your Samsung TV (Settings → General → Apple AirPlay Settings)
Both devices on the same Wi-Fi network
Connection Steps:
Open Control Center on your iPhone (swipe down from top-right on newer models)
Tap Screen Mirroring
Select your Samsung TV from the list
Enter the code displayed on TV if prompted
When Multi View prompt appears, select it
Your iPhone screen now occupies one portion of the split display. Play videos, show photos, or run apps - everything mirrors to the TV.
For dedicated instructions on Mac connections, our guide on how to connect MacBook to Samsung TV covers AirPlay setup and troubleshooting in detail.
Connecting Windows Laptops/PCs
Windows 10 and 11 support wireless display projection compatible with Samsung TVs.
Press Windows Key + K on your keyboard
Select your Samsung TV from available displays
Choose Duplicate or Extend based on preference
Accept the connection on your TV
Select Multi View when prompted
Alternatively, use an HDMI cable for the most reliable connection. Any HDMI port works, though HDMI 4 often provides the best compatibility for gaming features.
Connecting HDMI Devices
Game consoles, cable boxes, Blu-ray players, and streaming devices connect via HDMI. Multi View supports displaying HDMI sources in split screen.
Compatible HDMI Sources:
PlayStation 5, Xbox Series X/S, Nintendo Switch
Cable/satellite set-top boxes
Roku, Apple TV, Fire TV Stick
Blu-ray and DVD players
Laptops and desktop computers
Important Limitation: If your Firestick not working Samsung TV in Multi View, check that both the streaming device and TV support the content's DRM requirements. Some protected content won't display in split screen mode.
USB Camera and SmartThings Camera Support
Multi View supports USB webcams for video calls and SmartThings-connected security cameras for home monitoring.
Supported USB Cameras:
Logitech C920, C922, C930e, BRIO
Microsoft LifeCam series
Other UVC-compliant webcams
Plug the USB camera into your TV's USB port. When accessing Multi View, you'll see the camera as an available source option.
SmartThings cameras (indoor/outdoor smart cameras) appear automatically if linked to the same Samsung account. Display your front door camera while watching TV - useful for monitoring deliveries or visitors.
Device Connection Requirements Checklist
Requirement | Details |
|---|---|
Wi-Fi Network | TV and mobile devices must be on the same network |
Android Version | 4.2 or higher for screen mirroring |
iOS Version | 12.3 or higher for AirPlay |
Windows Version | 10 or 11 for wireless display |
HDMI Cable | 2.0 or higher recommended; 2.1 for 4K/120Hz |
SmartThings App | Required for Samsung phone features |
If your network connection is unreliable, you might need to connect Samsung TV mobile hotspot as an alternative, though this uses mobile data and may affect streaming quality.
Samsung TV Picture-in-Picture (PiP) Settings and Customization
Once Multi View is running, Samsung provides extensive customization options. You can adjust screen sizes, swap positions, configure audio output, and save your favorite layouts for instant recall.
PiP vs. Side-by-Side: Choosing Your Layout
Side-by-Side (50/50): Both screens get equal real estate. Best for situations where both content sources matter equally - watching two sports games, comparing news channels, or monitoring two video feeds.
Picture-in-Picture: Main content fills most of the screen while a smaller window floats in one corner. Ideal when you want to focus on primary content while keeping secondary content visible - gaming with a walkthrough video, watching TV while monitoring a doorbell camera, or keeping sports scores visible during a movie.
Adjusting PiP Position
The overlay window can occupy any corner of your screen:
While in Multi View, press the Select button while focused on the PiP window
Choose Picture-in-Picture from the contextual menu
Select your preferred corner: top-left, top-right, bottom-left, or bottom-right
Most users prefer bottom-right for the overlay - it interferes least with subtitles and on-screen graphics. Top corners work better when watching content with lower-third graphics or news tickers.
Screen Size Adjustment
Both windows can be resized independently.
Focus on the screen you want to resize (use directional pad)
Press Select to open the contextual menu
Choose Screen Size
Adjust larger or smaller using the slider or preset options
The 8K models offer more granular sizing options. Entry-level Multi View TVs typically provide three preset sizes: small, medium, and large.
Audio Configuration
This is where Multi View gets genuinely useful. Samsung offers several audio options that most competitors lack.
Sound Output: Choose which screen's audio plays through your TV speakers.
Open the contextual menu on either screen
Select Sound Output
Choose either left screen or right screen
Double Audio (Sound Distribution): Play audio from both screens simultaneously.
Open contextual menu
Select Double Audio or Sound Distribution
Enable the feature
Double Audio works well for workout videos where you want instruction audio mixed with background music from another source. The TV blends both audio streams, though you can't adjust individual volume levels separately.
Bluetooth Headphones: Connect wireless headphones to listen privately to one screen while the TV speakers play the other.
Pair Bluetooth headphones through Settings → Sound → Sound Output → Bluetooth Speaker List
In Multi View, assign headphones to one screen and TV speakers to the other
This setup lets one person watch a movie with headphones while another monitors a baby camera on the TV speakers. For more detailed audio setup options, check our comprehensive Samsung TV sound settings guide.
If you need to disconnect Bluetooth temporarily, our guide on how to turn off Bluetooth Samsung TV walks through the process.
Saving Custom Layouts (Saved Cards)
Don't rebuild your Multi View configuration every time. Save your favorites as Saved Cards.
Configure your ideal Multi View setup
Press the Select button
Choose Save or Save Card
Name your preset (e.g., "Sunday Football," "Morning Workout")
Access saved layouts through Multi View → Saved. Your configurations load instantly, including screen sizes, positions, and audio settings.
Make My Own Feature
The Make My Own option lets you create presets from scratch:
Open Multi View → Make My Own
Choose a layout template (side-by-side, PiP, etc.)
Select content sources for each screen
Customize sizing and audio
Save with a custom name
This feature particularly helps users who frequently switch between specific configurations - different setups for sports season versus regular TV watching, for example.
For external audio systems like soundbars, you can connect Sonos to Samsung TV or hook up soundbar to Samsung TV while still utilizing Multi View's audio distribution features.
Samsung Multi View Supported Apps and Content Sources
Not every app plays nicely with Multi View. Understanding these limitations saves frustration when your favorite streaming service refuses to display in split screen.
Fully Compatible Apps
These apps work reliably in Multi View without restrictions:
Samsung TV Plus: Free streaming service, works perfectly
YouTube: Full compatibility including casting from phone
Web Browser: Samsung's built-in browser displays in Multi View
Gallery: View photos and videos from USB or connected devices
SmartThings cameras: Security camera feeds
USB playback: Videos and photos from USB drives
Apps with Limitations (DRM Restrictions)
Here's the frustrating reality: most major streaming services restrict Multi View usage due to Digital Rights Management (DRM) content protection.
Cannot be used directly in Multi View:
Netflix
Disney+
Amazon Prime Video
HBO Max / Max
Hulu
Apple TV+
Paramount+
Why these apps don't work: Streaming services implement DRM to prevent unauthorized recording or redistribution. When your TV attempts to display Netflix in a split screen, the DRM system detects a non-standard playback configuration and blocks the video signal. This isn't a Samsung limitation - it's a streaming service policy enforced at the content level.
The Workaround: Phone Mirroring
You can display DRM-protected content in Multi View by mirroring from your phone instead of using the native TV app.
How it works:
Open Netflix (or other streaming app) on your phone
Start playing your content
Initiate screen mirroring to your Samsung TV
When Multi View prompt appears, select it
Netflix now displays in one section of split screen
The catch: video quality through mirroring typically maxes out at 1080p, and you're using your phone's battery and processing power. But it works when direct app access doesn't.
If you experience buffering or performance issues with this workaround, our guides on Samsung TV streaming issues and Samsung TV buffering problems offer troubleshooting steps.
Source Combination Compatibility
Left Screen | Right Screen | Works? |
|---|---|---|
TV Tuner | Phone Mirror | ✅ Yes |
Samsung TV Plus | YouTube | ✅ Yes |
HDMI (Console) | Phone Mirror | ✅ Yes |
HDMI (Cable Box) | USB Camera | ✅ Yes |
Netflix App | Any Source | ❌ No (use mirror workaround) |
HDMI 1 | HDMI 2 | ⚠️ Model dependent |
4K and HDR Limitations
When Multi View is active, certain picture quality features become unavailable or limited:
4K Content: Each split window displays at reduced resolution. Expect 2K (1080p) quality on most models, 4K on 8K TVs only.
HDR: High Dynamic Range typically disables in Multi View mode. The TV processes standard dynamic range for both windows.
120Hz Gaming: This is crucial for gamers - Multi View cannot operate while gaming at 120Hz with VRR enabled. You'll see "Content not available in Multi View" errors. To use Multi View while a console is connected, disable 120Hz mode in your console settings or TV's Game Mode settings.
App Compatibility Table
App/Source | Multi View Support | Notes |
|---|---|---|
Samsung TV Plus | ✅ Full | Best compatibility |
YouTube | ✅ Full | Casting and native app |
Live TV (Antenna/Cable) | ✅ Full | Tuner source |
HDMI Devices | ✅ Full | Consoles, boxes, laptops |
Phone Mirror (Android) | ✅ Full | SmartView/Cast |
Phone Mirror (iOS) | ✅ Full | AirPlay |
USB Media | ✅ Full | Photos and videos |
Netflix | ❌ Direct / ✅ Mirror | DRM restriction |
Disney+ | ❌ Direct / ✅ Mirror | DRM restriction |
Prime Video | ❌ Direct / ✅ Mirror | DRM restriction |
HBO Max | ❌ Direct / ✅ Mirror | DRM restriction |
How to Turn Off Multi View and Disable Auto Split Screen on Samsung TV
Sometimes Multi View activates when you don't want it - especially when casting from your phone. Here's how to exit split screen and prevent automatic activation.
Quick Exit: Returning to Full Screen
Method 1: Press the Home button and select any app or source. This exits Multi View and returns to normal full-screen viewing.
Method 2: While in Multi View, focus on the screen you want to keep, press Select, and choose Exit to Full Screen or Maximize. The selected content expands to fill your entire display.
Method 3: Press the Back/Return button repeatedly until Multi View closes.
Disabling Autorun Multi View
If Multi View keeps launching automatically when you mirror your phone or cast YouTube videos, disable the autorun settings.
For 2022-2025 Models (B, C, D, F series):
Press Home on your remote
Navigate to Menu → Settings → All Settings
Go to General & Privacy → Start Screen Option
Toggle OFF Autorun Multi View Casting
Toggle OFF Autorun Multi View Mirroring
For 2025 F-Series specifically:
Navigate to Settings → All Settings → Advanced Features
Select Start Screen Option
Disable Autorun Multi View Casting and Autorun Multi View Mirroring
For 2019-2021 Models (R, T, A series):
Go to Settings → General → Smart Features
Deselect Autorun Multi View
After disabling these options, your phone will mirror in full screen mode by default. You can still launch Multi View manually whenever desired - this setting only prevents automatic activation.
Why Multi View Keeps Turning On
The autorun feature triggers when your phone connects to the TV. Samsung designed this assuming most users want split screen when casting, but it frustrates those who prefer full-screen mirroring.
Another trigger: phone proximity. If Tap View is enabled and you accidentally bring your phone near the TV, it can initiate mirroring and Multi View. Disable Tap View in SmartThings if this happens frequently.
This auto-activation behavior resembles when your Samsung TV turns on by itself - both stem from smart features responding to detected devices or signals.
Settings Paths by Model Year
Model Year | Settings Path |
|---|---|
2024-2025 (D, F) | Settings → All Settings → General & Privacy → Start Screen Option |
2022-2023 (B, C) | Menu → Settings → All Settings → General & Privacy → Start Screen Option |
2019-2021 (R, T, A) | Settings → General → Smart Features → Autorun Multi View |
Samsung TV Multi View Not Working: Complete Troubleshooting Guide
When Multi View refuses to cooperate, systematic troubleshooting usually resolves the issue. I've compiled the most common problems and their verified solutions.
For general TV issues beyond Multi View, our comprehensive Samsung TV troubleshooting guide covers a wider range of problems.
Issue 1: Multi View Option Missing or Greyed Out
Symptoms: You can't find Multi View in settings, or the option appears greyed out and unselectable.
Solutions:
Verify model compatibility: Check the compatible models list above. Budget Crystal UHD TVs (TU series, models below DU8000) don't support Multi View.
Update firmware: Navigate to Settings → Support → Software Update → Update Now. Older firmware versions may not include Multi View or may have bugs preventing access.
Check current source: Multi View may be unavailable while certain apps run in the background. Close all apps and return to the TV source, then try again.
Reset Smart Hub: Settings → Support → Device Care → Self Diagnosis → Reset Smart Hub. This restores default app settings without erasing personal data.
If your TV becomes unresponsive during troubleshooting, our guide on Samsung TV frozen issues provides recovery steps.
Issue 2: "Content Not Available in Multi View" Error
This error appears most often due to conflicting TV settings or DRM restrictions.
The 120Hz/VRR Conflict (Critical):
This is the most common cause. If you're gaming at 120Hz with VRR (Variable Refresh Rate) enabled, Multi View cannot function. The TV allocates all processing resources to high-refresh-rate gaming.
Fix:
Go to Settings → General → External Device Manager → Game Mode Settings
Disable 120Hz or set refresh rate to 60Hz
Disable VRR/FreeSync temporarily
Try Multi View again
Once you're done with Multi View, re-enable these settings for gaming. If your game mode keeps turning off, that's a separate issue covered in our dedicated guide.
DRM-Protected Content:
Streaming apps like Netflix and Disney+ cannot display directly in Multi View. Use the phone mirroring workaround described in Section 8.
HDMI 2.1 Source Limitations:
Some 4K/120Hz HDMI sources conflict with Multi View. Try connecting the device to a different HDMI port or reducing the output resolution/refresh rate.
Issue 3: Screen Mirroring Connection Problems
Symptoms: Phone won't connect for Multi View, connection drops frequently, or mirrored content doesn't appear.
Troubleshooting Steps:
Same network requirement: Verify TV and phone are connected to the same Wi-Fi network. Multi View mirroring fails across different networks or VLANs.
AirPlay settings: For iPhone users, confirm AirPlay is enabled: Settings → General → Apple AirPlay Settings → AirPlay (On).
SmartThings update: Ensure SmartThings app is updated to the latest version on your phone.
Restart both devices: Power cycle your phone and TV. A fresh start often resolves connection issues.
Wi-Fi band: If your router broadcasts 2.4GHz and 5GHz networks separately, ensure both devices are on the same band. 5GHz typically provides better performance for streaming.
Issue 4: Audio Issues in Split Screen
Sound only from one screen: Open the contextual menu and check Sound Output settings. Ensure the correct screen is selected, or enable Double Audio to hear both.
No sound at all: Verify TV isn't muted. Check that external sound systems (soundbars) are properly connected. Some audio output configurations don't support Multi View's dual-audio features.
Bluetooth audio lag: Wireless headphones may introduce noticeable delay. This is inherent to Bluetooth technology. For time-sensitive content (gaming, sports), use wired headphones or TV speakers.
Issue 5: Performance Problems (Lag, Stuttering)
Symptoms: Split screens stutter, freeze momentarily, or show reduced frame rates.
Solutions:
Clear cache: Settings → Support → Device Care → Manage Storage → Clear cached data. Detailed steps in our clear cache on Samsung TV guide.
Close background apps: Some apps continue running even when not visible. Go to recent apps and close anything unnecessary. Learn how to close apps on Samsung TV properly.
Reduce resolution expectations: Multi View inherently reduces per-window resolution. Significant lag suggests the TV's processor is struggling - close non-essential sources.
Check network bandwidth: If one window shows streamed content and another shows mirrored content, you're making substantial network demands. Ensure adequate internet speed (25+ Mbps recommended for dual HD streams).
If your Samsung TV keeps freezing even outside Multi View, the issue may be hardware-related.
Issue 6: Wrong Content Appears in Multi View
HDMI source shows on wrong screen:
Reset HDMI ports Samsung TV through Device Care
Reconnect HDMI cables firmly
Try different HDMI ports
Check Source menu to verify correct port assignments
Mirror appears on left instead of right:
In Multi View, use the swap function (contextual menu) to exchange screen positions
Rebuild your Multi View setup from scratch if swap doesn't work
If your Samsung TV input source problem persists, or you're getting Samsung TV no signal errors, those guides provide targeted solutions.
Quick Troubleshooting Reference
Problem | Quick Fix |
|---|---|
Multi View greyed out | Check compatibility, update firmware |
"Content not available" | Disable 120Hz/VRR in Game Mode |
Phone won't connect | Same Wi-Fi network, restart devices |
No audio | Check Sound Output, enable Double Audio |
Lag/stuttering | Clear cache, close apps, reduce streams |
HDMI issues | Reset ports, try different port |
If your TV feels generally sluggish beyond Multi View, our guide on why is my Samsung TV so slow addresses broader performance optimization.
Frequently Asked Questions About Samsung TV Split Screen
Can I watch two different TV channels at the same time on Samsung TV?
Yes, but with limitations. You can watch one channel from your antenna or cable tuner while the other screen shows Samsung TV Plus or a streaming app. However, displaying two antenna/cable channels simultaneously isn't possible - this would require two separate tuners, which most Samsung TVs don't have.
If you need true dual-tuner capability, consider adding a streaming device that offers its own tuner access for the second screen.
Does split screen work with Netflix on Samsung TV?
Netflix cannot be used directly in Multi View due to DRM content protection. Netflix, like most premium streaming services, implements digital rights management that prevents their content from displaying in non-standard playback configurations.
The workaround: mirror Netflix from your phone to one side of the split screen while watching Samsung TV Plus or another compatible app on the other side. Quality may be limited to 1080p through mirroring.
Can I use Multi View while gaming?
Yes, with important caveats. Multi View functions normally when gaming at standard 60Hz mode. However, if you're gaming at 120Hz with VRR enabled, Multi View becomes unavailable.
To use Multi View while gaming:
Set your console or PC output to 60Hz
Disable VRR in TV's Game Mode settings
Launch Multi View
Re-enable 120Hz/VRR when you're done with split screen
This trade-off exists because high-refresh-rate gaming requires dedicated processing resources that Multi View would otherwise share.
Why is Multi View greyed out on my Samsung TV?
Several factors can grey out the Multi View option:
Incompatible model: Your TV doesn't support Multi View (check compatibility list)
120Hz/VRR active: Disable in Game Mode settings
Outdated firmware: Update through Settings → Support → Software Update
Streaming app running: Close the app and return to TV source
Smart Hub issue: Try resetting Smart Hub through Device Care
How do I watch sports on split screen Samsung TV?
Samsung includes a Sports preset specifically for this:
Open Multi View
Select the Sports preset card
Choose your content sources (e.g., live game on left, stats/phone on right)
Adjust audio to hear commentary from your preferred screen
Alternatively, configure a custom layout with two HDMI sources if you have two cable boxes or streaming devices, or combine live TV with phone mirroring for real-time stats and social media.
What's the difference between Multi View and PiP on Samsung TV?
Multi View is Samsung's comprehensive split-screen system offering multiple layout options, audio controls, and saved presets. Picture-in-Picture (PiP) is one layout option within Multi View - specifically, the configuration where a small window overlays the main content.
Think of PiP as a subset of Multi View. All PiP is Multi View, but Multi View includes additional layouts beyond PiP (side-by-side, 4-screen grid on 8K models, etc.).
Can I save my favorite split screen layouts?
Absolutely. After configuring your ideal Multi View setup:
Press the Select button while in Multi View
Choose Save or Save Card
Name your configuration
Access saved layouts through Multi View → Saved. Your screens, sizing, positions, and audio settings load instantly. Samsung allows multiple saved configurations - create different setups for sports season, workout routines, or work-from-home scenarios.
Does Multi View work with Dolby Vision or HDR?
HDR and Dolby Vision typically disable when Multi View is active. The TV processes both windows in standard dynamic range.
This limitation exists because HDR processing is computationally intensive, and running it on two simultaneous video streams would either degrade performance or exceed the processor's capabilities on most models.
For content where HDR matters significantly (cinematic movies, nature documentaries), consider watching in full-screen mode instead.
Can I use split screen with two HDMI devices?
This depends on your specific Samsung TV model. Most models support combining one HDMI source with another content type (TV tuner, phone mirror, app). However, displaying two simultaneous HDMI sources has inconsistent support.
8K Neo QLED models (QN900, QN800 series) offer the best HDMI multi-source capability. On standard 4K models, you may need to test your specific combination - some configurations work while others don't.
Does the 32-inch The Frame support Multi View?
No. The 32-inch version of The Frame TV does not support Multi View on any model year. This size limitation applies to LS03A, LS03B, LS03C, and LS03D models in the 32-inch configuration.
If Multi View is important to you, opt for 43-inch or larger models of The Frame, which include the feature.
For content restrictions and child safety settings that might affect what displays in Multi View, check our Samsung TV parental controls guide.
Conclusion: Maximizing Your Samsung TV Split Screen Experience
Samsung TV split screen opens genuine multitasking possibilities that transform how you use your television. Whether you're following along with workout videos while keeping entertainment running, monitoring security cameras without missing the game, or keeping up with multiple sports simultaneously, Multi View adapts to your viewing preferences.
The key takeaways from this guide: enable Multi View through Settings or the dedicated remote button, verify your model's compatibility before troubleshooting apparent issues, and remember that 120Hz gaming and DRM-protected streaming apps require workarounds. For the best experience, save your favorite configurations as presets and keep your TV's firmware updated.
If you run into issues beyond what's covered here, Samsung's support resources and community forums offer additional troubleshooting. And for a refresher on getting the most from your Samsung TV generally, revisit your Samsung TV setup basics to ensure everything's optimized.
Split screen might seem like a minor feature until you start using it daily. That's when watching TV while staying connected to your phone, keeping an eye on the front door, or tracking live scores becomes something you won't want to give up.
Have questions about Samsung TV split screen that weren't covered here? Found a workaround worth sharing? Leave a comment below - your experience helps other readers facing the same challenges.


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