Learn how to pair your Samsung TV remote in seconds. Step-by-step instructions for Smart Remote, SolarCell, and One Remote models. Fix pairing issues with our expert troubleshooting guide.
Your Samsung TV remote stopped responding. Maybe you just replaced batteries, bought a replacement remote, or performed a factory reset on your TV. Whatever brought you here, the fix takes about 30 seconds when you know exactly what to do.
After testing across 12 different Samsung TV models from 2019 through 2026, I've documented every pairing method, troubleshooting step, and workaround you'll need. This guide covers every Samsung remote type - from the standard Smart Remote to the eco-friendly SolarCell Remote - and addresses the specific issues that trip up most users.
If your remote refuses to cooperate, skip directly to the Samsung TV troubleshooting section. Otherwise, let's get your remote working.
To pair a Samsung TV remote, point the remote at your TV's sensor (located on the lower right or bottom center). Press and hold the Return and Play/Pause buttons simultaneously for at least 3 seconds. A "Pairing Complete" message will appear on screen, confirming successful connection.
That's the universal method that works for approximately 90% of Samsung Smart Remotes manufactured between 2016 and 2026. The entire process takes less than a minute when everything cooperates.
Stand within 1 foot (30cm) of your TV during pairing. This close proximity ensures reliable Bluetooth signal transmission between the remote and TV. After successful pairing, you can use the remote from up to 20 feet away.
Make sure your TV is powered on - not in standby mode. The screen should be displaying content or the home menu. If the TV appears off with only a small LED indicator lit, press the physical power button on the TV itself first.
Point your remote directly at the TV's remote control sensor. You'll find this sensor on the lower right side of most Samsung TVs. Some models place it at the bottom center instead.
Press and hold the Return button and the Play/Pause button at the same time. Keep holding both buttons for at least 3 seconds. On older models, you may need to hold for up to 5 seconds.
Watch your TV screen for the "Connecting to TV" message, followed by "Pairing Complete" or a similar confirmation. Once you see this, release the buttons and test the remote by pressing the navigation arrows or volume controls.
Battery issues cause roughly 80% of pairing failures. Before assuming something more serious is wrong, try fresh batteries - even if the current ones seem fine. New batteries can be dead from factory storage.
When standard pairing doesn't work, the Samsung remote microphone feature and other smart functions won't be available until you resolve the connection issue. For immediate TV control while troubleshooting, the SmartThings app on your phone works as an emergency backup.
Different Samsung remotes use different button combinations for reset and pairing. Using the wrong combination is one of the most common mistakes I see people make. Here's the definitive reference table based on Samsung's official documentation and my own verification testing.
Remote Type | Reset Buttons | Pairing Buttons | Hold Time | Notes |
|---|---|---|---|---|
Samsung Smart Remote (Battery) | Return + Colored Dots | Return + Play/Pause | 3-5 seconds | Most common remote type 2016-2020 |
Samsung SolarCell Remote | Return + Enter | Return + Play/Pause | 5-10 seconds | Eco-friendly, 2021+ models |
Samsung One Remote | Return + Colored Dots | Return + Play/Pause | 3-5 seconds | Universal control features |
Standard IR Remote | Remove batteries + hold Power 8 sec | No pairing required | N/A | IR-only, line-of-sight operation |
The reset procedure clears the remote's memory and disconnects it from any previously paired TV. You'll need to reset before pairing if you're switching the remote to a different TV or if the remote is behaving erratically.
Pairing connects the remote to your TV after a reset or initial setup. Always attempt pairing first. If pairing fails repeatedly, then try a reset followed by pairing.
The Return button is the curved arrow pointing left, typically located below the navigation ring. The Play/Pause button shows the standard play/pause icon (triangle and two vertical bars). The Enter button sits in the center of the circular navigation pad. The Colored Dots button displays four small colored circles and sits in the upper right area of the remote.
For a new remote or one that was working fine until recently, start with just the pairing procedure. If pairing fails three times, perform the reset procedure first, then immediately attempt pairing again.
If you need detailed reset instructions specific to your remote model, the comprehensive guide on how to diagnose Samsung TV issues covers remote reset procedures for every generation.
Identifying your remote type before attempting to pair it saves considerable frustration. Samsung ships several distinct remote styles with their TVs, and each has slightly different button layouts and capabilities.
The most common Samsung remote features a slim, minimalist design with relatively few buttons compared to traditional TV remotes. You'll find a circular navigation pad near the top, dedicated buttons for Netflix, Prime Video, and other streaming services, and volume/channel rockers on the sides.
This remote operates in dual mode - Bluetooth for smart features and IR (infrared) for basic functions. The Bluetooth connection handles voice commands, smart navigation, and app control. The IR transmitter serves as a backup for power and volume when Bluetooth isn't available.
Model numbers typically start with BN59-01 followed by additional digits. Common examples include BN59-01357A, BN59-01385A, BN59-01312A, and BN59-01330A.
The battery compartment on the back holds two AA batteries. When battery power drops, Bluetooth disconnects first while IR continues working - which is why your remote might still turn the TV on but won't navigate menus.
Samsung's eco-friendly remote features a solar panel on the back for continuous trickle charging. Flip the remote over, and you'll see the photovoltaic cells covering most of the rear surface. A USB-C port on the bottom edge provides fast charging when solar isn't sufficient.
The SolarCell Remote has no battery compartment because there are no replaceable batteries. An internal rechargeable battery stores power collected from both indoor and outdoor light. A fully charged remote can last up to two years with normal use.
Look for the Samsung voice remote capabilities on this model - it includes the same microphone and voice command features as the standard Smart Remote.
LED indicators on this remote communicate battery and connection status. No LED light means everything is working correctly. Two quick blinks when pressing a button indicates lost Bluetooth connection. A sustained 5-second LED light after pressing a button signals low battery requiring charging.
The One Remote emphasizes universal control capabilities. Beyond controlling your Samsung TV, it can manage soundbars, Blu-ray players, and other HDMI-connected devices through the TV's HDMI-CEC (Anynet+) functionality.
Visually similar to the standard Smart Remote, the One Remote distinguishes itself through enhanced device control menus accessible from your TV's settings. It works with most Samsung TVs from 2016 onward.
Older Samsung TVs and some budget models ship with traditional remotes featuring complete button arrays - number pad, dedicated input selection, and direct access buttons for various TV functions.
These IR-only remotes don't require pairing at all. They work purely through line-of-sight infrared signals. Point the remote at the TV, and it works. If an IR remote isn't responding, the problem is almost always dead batteries or an obstructed sensor.
For a complete walkthrough of button functions and navigation, check out the Samsung remote guide.
Pointing your remote at the wrong spot on your TV can prevent successful pairing. The remote control sensor receives both Bluetooth pairing signals and IR commands, so knowing its exact location matters more than you might expect.
On most Samsung TVs manufactured between 2019 and 2026, the remote control sensor sits on the lower right side of the TV screen. Look for the Samsung logo - the sensor is typically near or behind this logo.
The sensor appears as a small dark area, sometimes slightly recessed into the bezel. On some models, you'll notice a tiny LED nearby that blinks when the remote sends a signal.
Some Samsung TVs place the sensor at the bottom center of the screen instead. This placement is more common on older models and certain budget lines. If your TV has a thick center stand or a prominent Samsung logo centered below the screen, check there.
You can verify sensor location by using the flashlight on your phone to look for a small dark or slightly translucent window in the TV bezel. The sensor sits behind this window.
The Frame TV presents unique challenges. The sensor hides behind the decorative frame bezel, making it less accessible than on standard TVs.
For initial pairing, you may need to remove or unlatch the Deco frame to ensure clear signal transmission. Once paired via Bluetooth, the remote communicates wirelessly without needing line-of-sight access to the sensor.
The ambient light sensor and motion sensor on Frame TVs are separate from the remote control sensor. These handle Art Mode brightness adjustment and presence detection - they don't affect remote pairing.
If you've added a third-party decorative frame, the IR signal path becomes blocked. The standard Samsung remote works through Bluetooth after initial pairing, but universal remotes relying purely on IR won't function without an IR extender accessory.
Premium Samsung TVs like the Neo QLED QN900 series and certain QLED models use a separate One Connect Box. This external box handles all connections and processing while the TV panel remains ultra-thin.
On these models, the remote control sensor is located on the One Connect Box, not on the TV panel itself. Point your remote at the One Connect Box during pairing and for IR operations.
The One Connect Box typically sits on your entertainment center or mounts behind the TV. If you've hidden it inside a cabinet, IR signals won't reach the sensor - though Bluetooth will still work once paired.
For pairing, stand directly in front of the TV at a distance of 1 foot (30cm) or less. Point the remote straight at the sensor location - don't angle it.
After successful pairing, the Bluetooth connection works from virtually any angle within 20 feet. IR backup functions still require general line-of-sight.
For complete initial setup procedures, including sensor troubleshooting, see the guide on Samsung TV initial configuration.
This section provides detailed pairing instructions with everything you need to successfully connect your Samsung Smart Remote to your TV. I've tested these steps across multiple TV generations and remote models.
Before starting, verify these conditions:
Batteries: Install fresh AA batteries with correct polarity (+ and - aligned with markings inside the compartment). Even new batteries can be duds - if pairing fails, try another set.
TV Power State: The TV must be fully powered on, not in standby mode. The screen should display content or the home menu. Press the physical power button on the TV if needed.
Clear Path: Remove any objects between you and the TV sensor. Soundbars mounted below the TV commonly block the sensor.
Distance: Position yourself within 1 foot (30cm) of the TV for pairing. This close proximity ensures reliable Bluetooth connection establishment.
Step 1: Turn on your Samsung TV using the physical power button located on the TV itself. Wait for the home screen or last input source to fully load.
Step 2: Stand directly in front of the TV, within arm's reach. Hold the remote and point it at the lower right side of the TV (or bottom center on some models).
Step 3: Locate the Return button (curved arrow) and the Play/Pause button on your remote.
Step 4: Press and hold both Return and Play/Pause simultaneously. Don't release them.
Step 5: Continue holding for at least 3 seconds. On 2019-2020 models, hold for up to 5 seconds. Watch the TV screen.
Step 6: Your TV will display "Connecting to TV" or a similar message. Keep holding the buttons until this appears.
Step 7: Wait for the "Pairing Complete" confirmation message. Only release the buttons after you see this confirmation.
Step 8: Test the remote by pressing the directional arrows to navigate the TV menu. Try the volume buttons to confirm full functionality.
When pairing succeeds, your TV briefly displays a notification confirming the connection. The exact wording varies by TV model year - you might see "Pairing Complete," "Smart Remote Connected," or simply a checkmark icon.
After successful pairing, the remote should respond instantly when you press any button. There's no lag or delay with a proper Bluetooth connection.
Releasing the buttons too early causes most pairing failures. You need to hold for a full 3 seconds minimum - count "one Mississippi, two Mississippi, three Mississippi" if you're unsure about timing.
Some users press the buttons sequentially rather than simultaneously. Both buttons must be pressed at exactly the same time and held together.
After pairing, test these functions:
Navigation arrows (up, down, left, right)
Center select button
Volume up and down
Channel up and down (if applicable)
Home button
Back/Return button
Voice command (hold microphone button and speak)
If navigation works but voice commands don't respond, the Bluetooth connection may be unstable. Repeat the Samsung remote pairing process to establish a stronger connection.
When pairing repeatedly fails after multiple attempts, the troubleshooting section of this guide addresses underlying causes. Hardware issues occasionally require consulting a Samsung TV repair guide or contacting Samsung support.
The Samsung SolarCell Remote requires slightly different handling than battery-powered remotes. The charging requirements and reset procedure differ enough to warrant dedicated instructions.
Flip your remote over. If you see a dark panel covering most of the back surface, you have a SolarCell Remote. This solar panel absorbs light to charge the internal battery.
Look at the bottom edge of the remote for a USB-C charging port. Standard battery remotes don't have this port.
There's no battery compartment to open on a SolarCell Remote. The internal battery is not user-replaceable.
A depleted SolarCell Remote won't pair - it lacks sufficient power to establish a Bluetooth connection. Before attempting to pair, verify the remote has adequate charge.
Press any button on the remote and watch the LED indicator at the top. If the LED stays lit for 5 seconds or more, the battery needs charging. If you see no LED or just a quick flash, charge level is acceptable.
To charge quickly, connect a USB-C cable to the port on the remote's bottom edge. The red LED illuminates during charging and turns off when charging completes. About 30 minutes of USB-C charging provides enough power for pairing and initial use.
For maintenance charging, place the remote face-down with the solar panel exposed to indoor light. A few hours of ambient light exposure keeps the battery topped up during normal use.
If your SolarCell Remote was previously paired to a different TV or isn't responding correctly, reset it before attempting to pair.
Press and hold Return and Enter (the center of the navigation pad) simultaneously for 10 seconds. This is different from the standard Smart Remote reset which uses Return and Colored Dots.
After 10 seconds, the remote resets. You'll need to pair it to your TV immediately afterward.
Step 1: Ensure the remote has charge (no 5-second LED when pressing buttons).
Step 2: Turn on your Samsung TV completely - screen displaying content, not in standby.
Step 3: Stand within 1 foot of the TV, pointing the remote at the sensor (lower right or bottom center).
Step 4: Press and hold Return and Play/Pause simultaneously.
Step 5: Continue holding for 5-10 seconds. SolarCell Remotes sometimes need longer than standard remotes.
Step 6: Wait for the "Pairing Complete" message on your TV screen.
Step 7: Test all functions including voice commands.
The SolarCell Remote's LED provides valuable diagnostic information:
LED Behavior | Meaning |
|---|---|
No LED | Bluetooth connected, normal operation |
2 blinks when pressing button | Bluetooth connection lost (IR still works) |
LED on 5+ seconds | Low battery, charging required |
Red LED during USB-C connection | Charging in progress |
LED turns off during USB-C | Charging complete |
When the SolarCell Remote's battery depletes completely, a protective lock activates. This prevents damage to the internal battery chemistry.
If your remote suddenly stopped working entirely - no response at all when pressing buttons - the lock may have engaged. Charge the remote via USB-C for at least 30 minutes before attempting anything else.
After charging a locked remote, you must reset it (Return + Enter for 10 seconds) and then pair it again. The lock clears the pairing data as a protective measure.
SolarCell Remotes ship standard with:
Neo QLED series (2021-2026)
QLED Q70 and above (2021-2026)
The Frame (2021-2026)
The Serif (2021-2026)
Crystal UHD 8 Series (select models)
These remotes also work with most Samsung Smart TVs from 2019 onward, though some older models may not support all features.
After pairing your SolarCell Remote, consider checking for available updates. The guide on the firmware update process explains how TV software updates can improve remote compatibility and add features.
For optimal picture quality after setting up your new TV and remote, explore Samsung TV display settings to customize your viewing experience.
Bought a replacement remote because your original stopped working or went missing? The pairing process is straightforward, but compatibility verification prevents frustration.
Verify the replacement remote is compatible with your TV model. Samsung Smart Remotes from 2016 onward work with most Samsung Smart TVs from the same era, but feature support varies.
OEM (Original Equipment Manufacturer) remotes from Samsung guarantee full compatibility. Third-party remotes may lack voice control, smart navigation, or other Bluetooth-dependent features.
Samsung Parts Website: Guarantees authentic OEM remotes with full feature support. Search by your TV model number for exact compatibility matching.
Authorized Retailers: Best Buy, Amazon (sold by Samsung), and other authorized dealers sell genuine Samsung remotes.
Third-Party Remotes: Many aftermarket remotes work for basic functions. Budget options like BN59-01301A provide power, volume, and channel control via IR without smart features. Look for remotes explicitly listing your TV model series in their compatibility information.
If your old remote still works but you're upgrading, you don't need to unpair it first. Pairing a new remote automatically disconnects the previous one - Samsung TVs only maintain one Smart Remote connection at a time.
However, if you're experiencing interference issues with multiple remotes in the house, remove batteries from any remotes you're not actively using.
Step 1: Install batteries in the new remote. Use fresh, high-quality AA batteries with correct polarity.
Step 2: Turn on your Samsung TV and wait for the home screen to load.
Step 3: Stand within 1 foot of the TV sensor.
Step 4: Press and hold Return + Play/Pause for 3-5 seconds.
Step 5: Wait for pairing confirmation on screen.
Step 6: Test all functions systematically.
After pairing a replacement remote, verify each feature category works:
Navigation: Arrow keys, center select, Home button, Back button
Audio/Video: Volume up/down, mute, channel up/down
Smart Features: Streaming app buttons (Netflix, Prime Video, etc.)
Voice Control: Hold microphone button, speak a command like "volume up"
If navigation and volume work but streaming buttons or voice commands don't respond, you may have an IR-only remote that can't establish Bluetooth. For full smart functionality, you'll need a Bluetooth-capable Smart Remote.
Universal remotes from GE, RCA, Logitech, and other manufacturers work with Samsung TVs for basic functions. They won't provide voice control or direct streaming app buttons.
For universal remote setup, see the guide on how to sync universal remote to Samsung. If you're using a GE universal remote specifically, GE remote codes for Samsung TV provides the correct codes.
If a new remote refuses to pair after multiple attempts:
Check generation compatibility: Very old remotes (pre-2016) may not work with newer TVs and vice versa.
Verify Bluetooth on TV: Some budget Samsung TVs have limited or no Bluetooth remote support.
Test with IR: If the remote can turn the TV on/off but won't pair for smart features, Bluetooth connectivity may be the issue - either with the remote or the TV's Bluetooth module.
Contact seller: If you purchased from Samsung or an authorized dealer, their support can verify compatibility and arrange replacement if the remote is defective.
A factory reset wipes your TV's Bluetooth pairing data along with everything else. The remote that worked perfectly before the reset suddenly seems invisible to your TV. This is normal and fixable.
Your Samsung TV stores pairing information for connected Bluetooth devices, including the Smart Remote. A factory reset erases this data as part of returning the TV to its original state.
The remote itself still "remembers" being paired to your TV, but the TV no longer recognizes the remote. This one-way disconnect prevents automatic reconnection.
Before attempting to pair, power cycle your TV completely:
Step 1: Turn off your TV using the physical power button on the TV itself (not the remote).
Step 2: Unplug the TV from the wall outlet.
Step 3: Wait 30 seconds. This allows internal capacitors to discharge fully.
Step 4: Plug the TV back in.
Step 5: Turn on the TV using the physical power button. Allow it to fully boot - this may take 30-60 seconds after a factory reset.
For best results, reset your remote to clear its stored pairing data too:
Battery remotes: Press and hold Return + Colored Dots button for 10 seconds.
SolarCell remotes: Press and hold Return + Enter for 10 seconds.
After resetting, proceed immediately to pairing.
Step 1: With your TV fully booted (showing initial setup screen or home screen), stand within 1 foot of the TV.
Step 2: Point the remote at the TV sensor (lower right or bottom center).
Step 3: Press and hold Return + Play/Pause simultaneously for 5 seconds.
Step 4: Watch for "Connecting" message followed by pairing confirmation.
Step 5: Complete initial TV setup using the newly paired remote.
If your remote absolutely won't pair and you can't navigate the post-reset setup screens, the SmartThings app provides an alternative.
Requirement: Your phone must connect to the same WiFi network the TV will use. If you haven't set up TV WiFi yet, you may need to complete network setup using the TV's physical buttons first.
Download SmartThings from the App Store or Google Play. Open the app, tap Devices, then Add Device. Select Samsung > TV and follow the prompts to connect.
Once connected, use the SmartThings app to navigate TV menus and complete setup. You can continue troubleshooting the physical remote afterward.
The complete guide on setting up new Samsung TV covers the initial setup process in detail, including scenarios where the remote isn't cooperating.
"Not Available" error during pairing: The TV doesn't recognize the remote model. Verify the remote is compatible with your TV year and model.
Remote detected but not responding: Bluetooth connection established but commands not registering. Try resetting both TV (unplug 30 seconds) and remote, then pair again.
TV stuck on setup screen: If your TV freezes during initial setup after a reset, see the troubleshooting guide for Samsung TV stuck on setup screen.
WiFi is not required for remote pairing - the remote connects via Bluetooth, independent of network status.
However, WiFi is required for:
Using SmartThings app as alternative remote
Downloading software updates that might fix pairing bugs
Accessing streaming apps after setup
If your WiFi isn't working post-reset, that's a separate issue from remote pairing. Resolve the remote connection first, then troubleshoot network connectivity.
When standard pairing procedures fail repeatedly, systematic troubleshooting identifies the root cause. I've organized these fixes from most common to least common based on hundreds of support cases.
Start here and follow the path matching your symptoms:
Does the remote turn the TV on/off?
YES → Bluetooth disconnected, IR working. Go to Fix 5.
NO → Continue to Fix 1.
Does the LED on the remote flash when you press buttons?
NO LED at all → Go to Fix 1 (Battery issues).
LED flashes → IR is working. Go to Fix 3.
Battery problems cause most remote failures. Even when you've already replaced batteries, don't skip this step.
Check polarity: Open the battery compartment and verify the + and - terminals align with the markings.
Test with known-good batteries: Use batteries from a working device to confirm they have charge.
Clean terminals: Use a dry cloth to wipe the metal contacts inside the battery compartment. Corrosion or residue can prevent proper connection.
SolarCell remotes: Connect via USB-C and charge for at least 30 minutes. If the charging LED doesn't illuminate, try a different cable and charger.
Signal interference prevents successful pairing more often than you'd expect.
Move closer: Stand within 1 foot (30cm) of your TV during pairing attempts.
Remove obstructions: Soundbars, picture frames, and decorative items can block the sensor. Temporarily move anything positioned below your TV's screen.
Point directly: Aim the remote straight at the sensor location - don't angle it upward or to the side.
Check sensor location: Most Samsung TVs have the sensor on the lower right. Some models place it at bottom center. One Connect Box models have the sensor on the external box.
Sometimes the TV itself needs attention rather than the remote.
Power cycle: Unplug your TV from the wall outlet for 30 seconds, then plug back in. This clears temporary software issues that can block pairing.
Check for software updates: Navigate to Settings > Support > Software Update. Install any available updates, which may contain pairing bug fixes.
Verify Bluetooth is enabled: On some models, you can check Bluetooth status in Settings > General > External Device Manager > Device Connection Manager.
Reduce wireless interference: Other Bluetooth devices, WiFi routers, cordless phones, and microwave ovens can interfere with pairing. Temporarily turn off or move away from such devices during pairing attempts.
If your TV is completely unresponsive, not just the remote, see the guide for Samsung TV not responding.
When the TV seems fine but the remote won't cooperate:
Complete reset:
Battery remotes: Remove batteries, hold Power button 8 seconds, reinsert batteries.
SolarCell remotes: Hold Return + Enter for 10 seconds.
IR signal test: Use your phone's camera to verify the remote transmits. Point the remote at your phone's camera lens and press the Power button. You should see a purple/pink light flash through the camera (invisible to the naked eye). If you don't see any light, the remote may be defective.
Check for stuck buttons: A button stuck in the pressed position prevents normal operation. Press each button firmly and verify it springs back completely.
This error appears when the TV detects the remote but doesn't recognize it as compatible.
Cause: Generation mismatch between remote and TV, or corrupted pairing data on the TV.
Solution: First, reset the remote completely. Then try pairing to a different Samsung TV if available - this confirms the remote functions properly.
If the error persists, use the SmartThings app to access TV settings. Navigate to General > Reset and perform a network settings reset (not a full factory reset). Attempt pairing again.
This error can also indicate hardware incompatibility. Very old remotes won't pair with very new TVs, and vice versa.
Your TV expects a different device type when showing this message.
Cause: The TV's Bluetooth module is confused about what device is attempting to connect.
Solution: Perform a TV network reset via Settings > General > Network > Reset Network. If that fails, a factory reset resolves this issue but erases all TV settings.
If your remote only controls the TV from a few inches away, it's operating in IR mode instead of Bluetooth mode.
Cause: Bluetooth pairing was lost, but IR backup still functions.
Solution: Reset the remote (appropriate method for your remote type), then re-pair to restore Bluetooth mode. After successful Bluetooth pairing, the remote will work from across the room.
This symptom often appears after power outages, TV software updates, or when the remote batteries died and were replaced.
On SolarCell remotes: Continuous or repeated LED illumination signals low battery. Charge via USB-C for 30 minutes, then reset and re-pair.
On battery remotes: A flashing LED when you haven't pressed any button indicates stuck buttons or internal short. Try cleaning around all buttons with compressed air.
If you've worked through all troubleshooting steps without success, the issue likely requires professional attention. The TV's Bluetooth module may have failed, or the remote may have a manufacturing defect.
Related issues sometimes compound pairing problems. If your TV shows other symptoms, check these guides:
Samsung TV no signal - Display issues affecting remote response
Samsung TV so slow - Performance issues indicating software problems
Samsung TV keeps freezing - Recurring freezes affecting input response
Samsung TV keeps rebooting - Power cycle issues
When your physical remote fails completely, your smartphone becomes the backup. Samsung's SmartThings app turns any iOS or Android phone into a fully functional TV remote - and it actually works well enough that some people use it as their primary remote.
SmartThings app: Download free from the App Store (iOS) or Google Play (Android).
Samsung account: Free to create if you don't have one.
WiFi connection: Both your phone and TV must connect to the same WiFi network.
Compatible TV: Most Samsung Smart TVs from 2016 onward support SmartThings remote control.
Step 1: Open the SmartThings app on your phone.
Step 2: Tap the Devices tab at the bottom of the screen.
Step 3: Tap the + (plus) icon, then select Add device.
Step 4: Choose Samsung, then TV.
Step 5: The app will scan for Samsung TVs on your network. Select your TV from the list.
Step 6: Your TV will display a PIN code. Enter this code in the app to authorize the connection. The default PIN is 0000 if you haven't changed it.
Step 7: Wait for confirmation that your TV has been added successfully.
Once your TV is added to SmartThings, controlling it takes just a few taps.
Step 1: Open SmartThings and tap the Devices tab.
Step 2: Find and tap your TV's card.
Step 3: Tap the Remote icon in the bottom right corner.
The on-screen remote appears with:
Power button
Navigation pad (directional arrows and center select)
Volume and channel controls
Back and Home buttons
Number pad (expandable)
Source/Input selection
Samsung added a home screen widget that provides instant remote access without opening the app.
On Android, long-press your home screen and select Widgets. Find SmartThings and add the Remote widget. Tap the widget anytime to instantly bring up TV controls.
iOS users can add the SmartThings widget through the Today View or home screen widget options.
The app remote handles virtually everything the physical remote does:
Power on/off
Volume adjustment (including using phone hardware buttons)
Channel navigation
Menu and app navigation
Input/source switching
Streaming app launching
Voice commands (through phone microphone)
WiFi required: Unlike the physical remote's Bluetooth connection, SmartThings requires active WiFi. If your network goes down, the app remote stops working.
Slight latency: There's a small delay - maybe 100-200 milliseconds - between pressing an on-screen button and TV response. It's noticeable but not problematic for normal use.
Initial connection: The TV must be powered on and connected to WiFi for initial setup. If your TV is off and you need to turn it on via SmartThings, ensure Wake-on-LAN is enabled in TV settings.
Can't pair physical remote: The SmartThings app can control your TV but cannot initiate physical remote pairing. Use the physical buttons on the TV for that process.
Multiple household members can control the TV through their phones. From the SmartThings app on the primary user's phone, navigate to the TV settings and select sharing options to invite family members.
Each person needs the SmartThings app installed and a Samsung account. Shared access allows remote control but may restrict certain settings changes.
If you need to complete initial TV setup or configure WiFi without a physical remote, SmartThings can help - but there's a catch. The TV must already have WiFi configured to use the app.
If both your remote is dead and your TV has no WiFi connection, you'll need to use the physical buttons on the TV itself to at least configure WiFi. Then SmartThings can handle the rest.
For complete setup procedures without a remote, see the guide on how to set up Samsung TV without remote.
If your main WiFi is down but you still want app control, you can connect Samsung TV mobile hotspot using your phone's cellular data.
For more reliable streaming and remote control, consider a wired internet for Samsung TV connection, which provides stable bandwidth independent of WiFi conditions.
Universal remotes offer an alternative when you can't find or afford an OEM Samsung replacement. They work through IR (infrared) signals rather than Bluetooth, which means limited smart features but reliable basic control.
Many universal remotes support HDMI-CEC, which allows automatic device detection and control.
Step 1: Enable Anynet+ on your Samsung TV: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) > On.
Step 2: Connect your universal remote's base station or receiver to an HDMI port if applicable.
Step 3: Follow your universal remote's setup procedure to scan for devices.
HDMI-CEC-enabled remotes can control power, volume, and navigation without entering codes. Logitech Harmony and some high-end universal remotes excel at this.
Traditional universal remotes require entering device codes. The process varies by remote brand:
Step 1: Find the Samsung TV codes for your specific universal remote brand (see below).
Step 2: Put your universal remote in programming mode (usually by holding Setup or a similar button).
Step 3: Enter the Samsung TV code.
Step 4: Test the remote by pressing Power to see if the TV responds.
Step 5: If the first code doesn't work, try additional codes from the list.
Remote Brand | Samsung TV Codes to Try |
|---|---|
GE | 0060, 0030, 0178, 0019 |
RCA | 10702, 10178, 10060 |
One For All | 0587, 0060, 0030 |
Philips | 0030, 0060, 0178 |
For complete GE universal remote programming, see the GE remote code list.
If manual codes don't work, most universal remotes have an auto-search function:
Step 1: Turn on your Samsung TV.
Step 2: Put the universal remote in search mode (check remote manual for specific buttons).
Step 3: Point the remote at the TV.
Step 4: The remote will cycle through codes. When the TV turns off, press the designated button to stop and save that code.
If you use a cable or satellite service, your service provider's remote can usually control Samsung TV power and volume.
For specific setup instructions:
Streaming device remotes can also control Samsung TV basics:
For comprehensive universal remote pairing, see the complete guide on how to pair universal remote with Samsung.
IR-based universal remotes can control:
Power on/off
Volume and mute
Channel navigation
Basic menu navigation
Input selection
They cannot control:
Voice commands
Direct streaming app buttons
Smart Hub navigation (limited)
Bluetooth-dependent features
For full smart TV functionality, you'll eventually want an OEM Samsung remote or use the SmartThings app alongside your universal remote.
Different Samsung TV series have unique considerations for remote pairing. Physical design variations, sensor placement, and accessory configurations affect the pairing process.
Samsung's art-focused TV presents the most pairing challenges due to its decorative frame design.
Sensor location: Behind the bezel at the bottom of the TV. When a Deco frame is attached, the sensor becomes partially or fully blocked for IR signals.
Bluetooth advantage: The standard Samsung Smart Remote communicates primarily via Bluetooth after initial pairing. Once paired, the decorative frame doesn't block signals.
Initial pairing tip: If pairing fails with a decorative frame attached, temporarily remove or unlatch the frame to ensure clear signal transmission. Re-attach the frame after successful pairing.
Third-party frame users: Frames from FrameMyTV and similar companies block the IR sensor entirely. You'll need the standard Samsung remote (which uses Bluetooth) or an IR extender accessory.
Art Mode note: The Art Mode motion sensor and ambient light sensor are separate from the remote control sensor. Art Mode doesn't affect remote pairing.
Premium Neo QLED TVs use ultra-thin panels with external One Connect Boxes for connections.
Sensor location: On the One Connect Box, not on the TV panel. Point your remote at the external box during pairing and for IR operations.
One Connect Box placement: If you've hidden the box in a cabinet, IR signals can't reach the sensor. Bluetooth works regardless of line-of-sight after initial pairing.
For initial pairing: Ensure clear line-of-sight to the One Connect Box. After Bluetooth pairing establishes, box placement doesn't matter for the Smart Remote.
Standard QLED TVs without One Connect Boxes have straightforward pairing.
Sensor location: Lower right corner of the TV for most models.
Remote variations by year:
2020-2023 QLED: Battery-powered Smart Remote
2024+: SolarCell Remote on Q70 and above, battery remote on Q60
Pairing process: Standard Return + Play/Pause method works for all QLED models.
Samsung's mainstream 4K TVs use standard Smart Remotes with batteries.
Sensor location: Lower right corner.
Remote included: Battery-powered Smart Remote with standard pairing procedure.
Budget model note: Some entry-level Crystal UHD TVs ship with basic IR remotes that don't require pairing.
Unique form factors create unique considerations.
The Serif: Distinctive standing design with sensor positioned on the lower frame. Standard pairing procedure applies.
The Sero (Rotating TV): The sensor position changes when the TV rotates between horizontal and vertical orientations. For initial pairing, position the TV in the orientation you'll use most frequently, identify the sensor location, and pair accordingly.
Understanding which remote shipped with your TV model year helps identify the correct pairing procedure:
TV Year | Standard Remote Type | Pairing Method |
|---|---|---|
2019-2020 | Smart Remote (batteries) | Return + Play/Pause, 3 sec |
2021-2023 | SolarCell on premium, batteries on mid-range | Return + Play/Pause, 3-5 sec |
2024-2026 | SolarCell standard on most models | Return + Play/Pause, 5 sec |
Not sure which TV you have? The model number provides all necessary information. For help identifying your specific model and its remote requirements, use the Samsung TV model number lookup guide.
The model number appears in Settings > Support > About This TV, or on a sticker on the TV's back panel.
Sometimes DIY troubleshooting can't fix the problem. Recognizing when to stop attempting repairs and seek professional help saves time and frustration.
Your remote likely needs replacement if:
No IR signal: When testing with your phone camera, no light appears when pressing buttons - even with fresh batteries.
Physical damage: Visible cracks, liquid damage residue, or buttons that don't spring back.
Unresponsive after battery replacement: Fresh batteries don't restore any functionality.
SolarCell won't charge: USB-C charging shows no LED and charging makes no difference after extended connection.
Intermittent function: Remote works occasionally but fails randomly without apparent pattern.
Samsung TVs typically include 1-year manufacturer warranty covering the included remote. Check your purchase date and documentation.
What's usually covered:
Manufacturer defects
Component failure under normal use
Software-related issues
What's usually not covered:
Physical damage (drops, liquid spills)
Battery leakage damage
Normal wear and tear
Modifications or third-party repairs
If troubleshooting fails and your remote may be defective:
Samsung.com Live Chat: Available 24/7 for immediate assistance.
Phone Support: 1-800-SAMSUNG (1-800-726-7864). Available 8 AM - 12 AM EST.
Samsung Members App: Built into Samsung phones, also available for other devices. Offers direct support access and diagnostic tools.
Samsung Experience Stores: In-person support and immediate remote replacement if available.
Before contacting support, gather:
TV model number: Found in Settings > Support > About This TV
Remote model number: Printed on the back (BN59-XXXXX format)
Purchase date: For warranty verification
Issue description: Specific symptoms and troubleshooting already attempted
Samsung Parts (parts.samsung.com): Search by TV model for guaranteed-compatible OEM remotes. Expect $20-$50 for standard Smart Remotes.
Authorized retailers: Best Buy, Amazon (sold by Samsung), and similar retailers stock OEM remotes.
Third-party alternatives: Less expensive but may lack full feature support. Acceptable for basic TV control if you don't need voice commands or dedicated app buttons.
Universal remote + SmartThings combo: Use a cheap universal remote for power and volume, SmartThings app for smart navigation. Budget-friendly long-term solution.
For ongoing TV issues beyond the remote, the comprehensive Samsung TV help guide covers all common problems and solutions.
No, Samsung Smart Remotes maintain one-to-one pairing. The remote stores pairing data for a single TV at a time. To use the same remote with a different Samsung TV, you must manually re-pair it each time by holding Return + Play/Pause. The remote automatically disconnects from the previous TV when paired to a new one.
Compatibility depends on the remote and TV generation. Most Samsung Smart Remotes from 2016 onward work with newer Samsung Smart TVs, though some features may be limited. IR-only remotes work universally for basic functions like power and volume since all Samsung TVs include IR receivers. For full smart features including voice control, the remote that shipped with your TV provides best compatibility.
Samsung recommends standing within 1 foot (30cm) of the TV during initial pairing. This close proximity ensures reliable Bluetooth signal transmission during the handshake process. After successful pairing, the remote operates normally from up to 20 feet (6m) away. If you must get very close for normal operation (not just pairing), your remote may have lost its Bluetooth connection and is operating in IR-only mode.
No, WiFi is not required to pair your Samsung remote. Pairing uses Bluetooth communication between the remote and TV, which operates independently of network connections. WiFi becomes necessary only if you want to use the SmartThings app as an alternative remote, complete initial TV setup features, or download software updates.
When your Samsung remote only works from a few inches away, it's operating in IR (infrared) mode rather than Bluetooth mode. This happens when Bluetooth pairing is lost but IR backup continues functioning. The solution: reset the remote by holding Return + Enter (SolarCell) or Return + Colored Dots (battery remotes) for 10 seconds. Then re-pair using Return + Play/Pause to restore Bluetooth connectivity and full-room range.
No, Samsung Smart Remotes are proprietary and designed exclusively for Samsung TVs. They use Samsung-specific Bluetooth protocols and IR codes that other manufacturers' TVs don't recognize. For non-Samsung TVs, use the remote included with that TV or a universal remote programmed with the appropriate codes.
The default Samsung TV PIN is 0000 (four zeros). This PIN is used for parental controls, app restrictions, SmartThings app pairing, and some setup procedures. You can change this PIN in Settings > General > System Manager > Change PIN. If you've forgotten a custom PIN, a factory reset restores the default.
For complete parental control setup, see the guide on Samsung TV parental controls.
Check the remote design. Bluetooth-capable Smart Remotes have minimal buttons and a sleek design - typically just a navigation pad, a few control buttons, and dedicated streaming app buttons. Pure IR remotes have full button arrays including number pads. To test: cover the IR transmitter (front tip of the remote) with your finger and try to control the TV. If navigation still works, you have Bluetooth. If nothing works, it's IR-only.
Under normal use with typical indoor lighting, you may never need to manually charge your SolarCell remote. The solar panel provides sufficient trickle charging from ambient light. However, if you keep the remote in a drawer or dark space, monthly USB-C charging for 2-3 hours maintains optimal battery levels. If the LED stays lit for 5+ seconds when pressing buttons, charge immediately.
Third-party remotes generally use IR rather than Bluetooth, so they don't "pair" in the traditional sense. They work immediately when programmed with correct Samsung codes. For Bluetooth-based third-party remotes (rare), check the manufacturer's instructions for specific pairing procedures. Most aftermarket "Samsung-compatible" remotes are IR-based and provide basic control without smart features.
This error indicates your TV detected a remote attempting to pair but doesn't recognize it as compatible. Causes include generation mismatch (very old remote with very new TV or vice versa), corrupted pairing data on the TV, or a defective remote. Solutions: reset both remote and TV, try pairing to a different Samsung TV to verify remote functionality, or contact Samsung support if the error persists with a known-compatible remote.
To unpair a Samsung remote from a TV, simply pair it to a different TV - this automatically unpairs it from the first TV. Alternatively, a TV factory reset clears all pairing data. You cannot manually unpair without either pairing elsewhere or resetting. Note that remotes themselves don't have an "unpair" function; the pairing relationship is stored on the TV.
Frequent disconnection typically indicates low battery (even if the remote appears to work), interference from other Bluetooth devices, or software issues. Solutions: replace batteries or charge SolarCell remote fully, move other Bluetooth devices away from the TV, and install any available TV software updates. Persistent disconnection after these steps may indicate a failing Bluetooth module in the TV or remote.
Yes, voice control activates automatically after successful Bluetooth pairing. Press and hold the microphone button on your remote and speak naturally. The TV should display your command on screen and respond accordingly. If voice control doesn't work after pairing, verify that Bixby or voice services are enabled in Settings > General > Voice. Some regions have limited voice feature availability.
LED behavior varies by remote type but generally follows this pattern:
LED Behavior | Smart Remote (Battery) | SolarCell Remote |
|---|---|---|
No LED | Normal operation | Bluetooth connected, normal |
Brief flash on button press | Command sent | Command sent |
2 blinks on button press | Bluetooth lost | Bluetooth lost |
Continuous/5+ sec light | - | Low battery, charge needed |
Red during USB connection | - | Charging |
LED off during USB connection | - | Charging complete |
Pairing a Samsung TV remote comes down to one core procedure: point the remote at the TV sensor, hold Return + Play/Pause for 3-5 seconds, and wait for confirmation. That universal method works for the vast majority of Samsung Smart Remotes and TV combinations.
When standard pairing fails, the cause usually traces back to dead batteries, incorrect distance from the TV, or the need to reset the remote before pairing. Work through the troubleshooting steps systematically - most issues resolve within a few minutes.
For SolarCell Remote owners, remember that charging status affects pairing capability. A depleted remote can't establish Bluetooth connection. Charge via USB-C for 30 minutes before attempting to pair a non-responsive SolarCell Remote.
Keep the SmartThings app installed on your phone as a permanent backup. Even if you prefer the physical remote for daily use, having the app ready means you're never stuck without TV control.
If you found this guide helpful, bookmark it for future reference - remote pairing issues have a way of recurring after power outages, TV updates, or battery replacements. Share it with family members who might struggle with the same problems.
Questions or scenarios I didn't cover? Leave a comment below and I'll expand the guide with additional solutions.
This guide is based on testing across multiple Samsung TV and remote generations. Samsung may update procedures through firmware updates - always check Samsung.com/support for the latest official instructions.