Learn how to pair your Hisense TV remote on VIDAA, Roku, Google TV, Fire TV & Android platforms. Step-by-step instructions, troubleshooting tips, and alternative control methods.
Your Hisense remote stopped working, a replacement just arrived, or you're staring at a setup screen wondering which buttons to hold. Whatever brought you here, pairing your Hisense TV remote takes less than two minutes once you know the correct method for your specific platform.
I've tested pairing procedures across VIDAA, Roku, Google TV, Android TV, and Fire TV platforms over the past year. The process differs significantly between platforms - a method that works perfectly on Roku will do nothing on VIDAA. This guide covers every scenario you'll encounter, from initial setup to stubborn remotes that refuse to cooperate.
Need the fast version? Here's the universal approach that works for approximately 80% of Hisense remotes:
Power on your TV using the physical button on the set
Insert fresh AAA batteries into your remote (this matters more than you'd think)
Hold the pairing buttons for 3-5 seconds until the LED flashes rapidly
Wait for on-screen confirmation - typically "Remote Paired Successfully"
Test navigation buttons to confirm full functionality
Platform-Specific Button Combinations:
Platform | Buttons to Hold | Duration | LED Behavior |
|---|---|---|---|
VIDAA | Menu + Back | 3 seconds | Rapid flash |
Roku | Pairing button (battery compartment) | 3-5 seconds | Flash near button |
Google/Android TV | Home + Back | 5 seconds | Rapid flash |
Fire TV | Home button | 10 seconds | Blue flash when paired |
Didn't work? Before you troubleshoot, verify you're using the correct method for your TV's operating system. A Roku remote pairing method won't work on a VIDAA TV, even though both are Hisense products.
If your remote still won't pair after following the correct platform method, jump to the troubleshooting section for systematic solutions.
Before attempting pairing, you may need to change hisense remote batteries if the current ones are weak - low battery power causes more pairing failures than any other factor.
Hisense ships different remote types depending on your TV model, and misidentifying yours leads directly to pairing frustration. The pairing method that works for your neighbor's Hisense might do absolutely nothing for yours.
Infrared remotes use invisible light pulses to communicate with a sensor on your TV. Point, press, done. These remotes require line-of-sight - meaning you must aim directly at the TV with nothing blocking the path. Range typically extends 20-30 feet in a straight line.
Bluetooth remotes pair directly with your TV and communicate wirelessly without needing line-of-sight. You can point the remote at the ceiling and it still works. These require pairing but offer additional features like voice control.
The Quick Test: Cover the front of your remote completely with your hand and press any button. If the TV still responds, you have a Bluetooth remote. If nothing happens, it's IR and doesn't actually need pairing - just fresh batteries and a clear path to the TV's sensor.
TV Platform | Typical Remote Type | Pairing Required? |
|---|---|---|
Budget VIDAA models (A4, A6 series) | IR only | No |
Premium VIDAA (U6, U7, U8 series) | Bluetooth with voice | Yes |
Roku TV (all models) | RF/Bluetooth or IR | Depends on model |
Google TV / Android TV | Bluetooth with voice | Yes |
Fire TV Edition | Bluetooth with Alexa | Yes |
Most ULED series and premium Hisense TVs include Bluetooth remotes by default. Budget models typically ship with IR remotes that work immediately after inserting batteries.
Understanding hisense bluetooth pairing capabilities helps determine which features your specific model supports.
When considering remote capabilities, the hisense tv quality review often depends on which platform and remote combination your model includes.
Finding the pairing button causes more confusion than any other step. Users search the remote surface for minutes, not realizing the button hides in an unexpected location.
Location 1: Inside the Battery Compartment (Most Common)
Remove the battery cover and look near the bottom of the compartment. You'll see a small, recessed button - sometimes labeled "Pair," sometimes just a tiny circle. This button often requires a pen tip or paperclip to press properly.
Roku remotes almost always place the pairing button here. Look for a small circular button below where the batteries sit.
Location 2: On the Back of the Remote
Some VIDAA and Android TV remotes place a dedicated pairing button on the remote's rear surface. Look for a small button labeled "Pair" or marked with a Bluetooth symbol.
Location 3: No Dedicated Button (Button Combination Instead)
Many Hisense remotes - particularly newer models - eliminated the dedicated pairing button entirely. Instead, you hold a combination of existing buttons to enter pairing mode. Common combinations include Home + Back or Menu + Back held simultaneously.
The pairing button is typically:
Very small (2-3mm diameter)
Recessed below the surface
Unlabeled or marked with a Bluetooth icon
Located where you wouldn't naturally look
If you need to access the button inside the battery compartment, understanding how to properly open hisense remote for batteries prevents accidentally breaking the cover clips.
No Button? No Problem.
If your remote genuinely has no pairing button - check twice before concluding this - use the button combination method. Hold Home + Back for 5 seconds on most models, or Menu + Back for 3 seconds on VIDAA remotes. The LED should flash rapidly when pairing mode activates.
When you first power on a new Hisense TV, the setup wizard handles remote pairing automatically - assuming you follow the on-screen prompts correctly.
Step 1: Power on your TV using the physical button on the set. The remote hasn't paired yet, so its power button won't work.
Step 2: Wait for the setup wizard to display "Press and hold [specific buttons] to pair your remote." The exact buttons vary by platform.
Step 3: Hold the specified button combination until the LED flashes. Most remotes enter pairing mode within 3-5 seconds.
Step 4: Release the buttons when the TV displays "Pairing" or a spinning indicator appears.
Step 5: Wait for confirmation - typically "Remote Paired Successfully" or a checkmark icon.
The entire process takes 30-60 seconds when everything works correctly.
The remote's IR functions continue working - power, volume, and sometimes basic navigation. However, Bluetooth-dependent features stop functioning entirely. This includes voice control, the microphone button, and sometimes advanced navigation.
You can pair later through Settings, but completing it during initial setup saves troubleshooting time.
After pairing completes, you'll need a hisense wifi connection to enable voice control and smart features.
VIDAA is Hisense's proprietary smart TV operating system, found on many of their mid-range and premium televisions. The pairing process differs from other platforms, so Roku or Fire TV methods won't work here.
Step 1: Ensure your TV is powered on and displaying the home screen (not in standby mode - the remote cannot pair while the TV sleeps).
Step 2: Press the Menu button on your remote to access the main menu.
Step 3: Navigate to Settings → Network → Bluetooth and confirm Bluetooth is enabled. Some models show this under Settings → Remotes & Accessories → Bluetooth.
Step 4: Hold the Menu + Back buttons simultaneously for 3 seconds. Watch for the LED near the top of the remote to begin flashing rapidly.
Step 5: Your TV should display available Bluetooth devices. Select your remote from the list when it appears.
Step 6: Wait for the on-screen message "Remote Paired Successfully" before testing functionality.
If the primary method fails, try navigating directly through:
Settings → Remotes & Accessories → Add Accessory
Then hold the three horizontal lines button (the "hamburger" menu button) for 3 seconds to enter discovery mode. Select the remote when it appears in the device list.
VIDAA remotes may require holding different button combinations depending on your firmware version. If Menu + Back doesn't work, try:
Home + Back (5 seconds)
The microphone button + Back (3 seconds)
The LED behavior indicates success - rapid flashing means pairing mode activated correctly. A single slow flash or no flash suggests the button combination didn't register.
After successfully pairing, you can configure hisense voice settings to enable or disable voice control features.
Important: VIDAA voice remotes require an internet connection after pairing for voice features to function. The pairing itself works without WiFi, but voice commands need network access.
Hisense Roku TVs use Roku's standard remote pairing method, which differs from other Hisense platforms. Before attempting to pair, determine whether your Roku remote actually needs pairing.
Remove the battery cover and look inside the compartment. If you see a small pairing button near the bottom, your remote uses RF (radio frequency) and requires pairing. If there's no button - just the battery terminals - you have a simple IR remote that works immediately without pairing.
IR Roku remotes (no pairing button): Insert batteries, point at TV, press buttons. That's it.
RF/Bluetooth Roku remotes (pairing button present): Follow the steps below.
Step 1: Power on your Hisense Roku TV. You can use the physical buttons on the TV if the remote isn't working yet.
Step 2: Open the battery compartment on your remote and locate the pairing button at the bottom of the compartment.
Step 3: Press and hold the pairing button for 3-5 seconds until the LED near the button begins flashing.
Step 4: Watch your TV screen - it should display "Pairing" followed by "Remote Paired" within 30 seconds.
Step 5: Test all navigation buttons to confirm the pairing completed successfully.
If you have a working remote or can use the Roku mobile app:
Settings → Remotes & Devices → Pair New Device → Remote
Then press the pairing button inside the battery compartment while the TV searches for devices.
Some Roku remotes support a button combination instead of the dedicated pairing button:
Hold Home + Back together for 5 seconds. The LED should flash when pairing mode activates.
For detailed Roku-specific instructions, see our complete guide on hisense roku remote setup.
After pairing completes successfully, you can browse hisense apps available through the Roku channel store.
Hisense Google TV and Android TV models (including the popular U7G, U8G, and A6G series) use Google's standard Bluetooth pairing method. The process is straightforward once you know the correct button combination.
Step 1: Power on your Hisense TV using the physical button on the set.
Step 2: Ensure fresh batteries are installed in your remote - weak batteries cause most pairing failures on Google TV models.
Step 3: Press and hold Home + Back buttons simultaneously for 5 seconds. Keep holding until the LED at the top of the remote flashes rapidly.
Step 4: Watch your TV screen for "Pairing remote..." to appear. The TV searches for approximately 30 seconds.
Step 5: When "Remote paired successfully" displays, release the buttons and test navigation.
If you can access the TV menu using physical buttons or the Google TV mobile app:
Settings → Remote & Accessories → Add Accessory
Then put your remote into pairing mode using Home + Back (5 seconds) while the TV searches.
Pairing the remote enables basic navigation, but Google Assistant voice control requires additional setup:
Sign in to your Google account on the TV
Connect to WiFi
Follow the Google Assistant setup prompts
Grant microphone permissions when prompted
Voice commands won't function until these steps complete, even though the remote's physical buttons work immediately after pairing.
Some Hisense Android TV models require holding the Menu button for 3 seconds instead of Home + Back. If the standard method fails, try:
Menu button only (hold 3 seconds)
Google Assistant button + Back (hold 5 seconds)
Microphone button + Home (hold 5 seconds)
The pairing confirmation takes about 30 seconds on most models. If nothing happens after 60 seconds, verify Bluetooth is enabled in Settings → Remotes & Accessories.
Once paired, you can explore additional features like airplay on hisense tv for wireless content streaming.
Hisense Fire TV Edition televisions use Amazon's Fire TV remote pairing method, which differs significantly from other Hisense platforms. The primary method involves holding the Home button for an extended period.
Step 1: Power on your Hisense Fire TV using the physical button on the television (usually located on the bottom bezel or back panel).
Step 2: Wait for the Fire TV logo to appear on screen - the TV must be fully booted for pairing to work.
Step 3: Press and hold the Home button (the house icon) for 10 seconds. This is longer than other platforms require.
Step 4: Watch for the LED indicator on the remote. Yellow/orange flashing indicates the remote is searching. Blue flashing indicates successful pairing.
Step 5: The TV displays "Remote paired" when the connection establishes successfully.
If the standard method fails, try the forced pairing combination:
Hold Home + Menu + Left navigation button simultaneously for 15 seconds.
This forces the remote into discovery mode even when normal pairing won't activate.
LED Behavior | Status |
|---|---|
No light | Batteries dead or remote damaged |
Yellow/orange flash | Searching for TV |
Blue flash (3 times) | Successfully paired |
Rapid red flash | Low battery |
If you have another working remote or can use the Fire TV mobile app:
Settings → Controllers & Bluetooth Devices → Amazon Fire TV Remotes → Add New Remote
Then hold the Home button on the new remote for 10 seconds while the TV searches.
After pairing, Alexa voice control requires:
Amazon account sign-in
Active WiFi connection
Voice services enabled in Settings
The remote functions for navigation immediately after pairing, but voice commands need these additional configurations.
After setting up your Fire TV remote, you might explore options like hisense fire tv vpn setup for enhanced streaming capabilities.
Replacement remotes - whether official Hisense OEM or third-party - follow the same pairing process as original remotes. However, a few additional steps improve success rates.
Step 1: Unpair the old remote first (if possible)
Navigate to Settings → Remotes & Accessories and select "Forget Device" or "Remove Remote" for any previously paired remotes. This clears potential conflicts.
Step 2: Verify compatibility
Replacement remotes must match your TV's platform. A Roku remote won't pair with a VIDAA TV, even though both are sold by Hisense. Check that your replacement matches:
VIDAA remote for VIDAA TVs
Roku remote for Roku TVs
Google/Android TV remote for those platforms
Fire TV remote for Fire TV Edition models
Step 3: Install fresh batteries
Never attempt pairing with batteries from the packaging - they've often sat in warehouses for months. Use brand-new alkaline batteries.
Follow the standard pairing method for your specific platform (see sections above). Replacement remotes pair identically to originals when compatibility is verified.
For guaranteed compatibility, purchase OEM remotes from:
hisense.encompass.com - Official Hisense parts store
Amazon - Search for your specific TV model number + "remote"
Best Buy and Walmart - Carry common Hisense remote models
Third-party remotes work for basic functions but may lack voice control or specific streaming buttons.
To ensure you purchase the correct replacement, first find hisense tv model number on the back of your TV or in Settings → About.
Feature | OEM Hisense Remote | Third-Party Universal |
|---|---|---|
Full functionality | Yes | Basic only |
Voice control | Yes | Rarely |
Streaming buttons | All work | May not function |
Pairing method | Standard | May differ |
Price | $15-35 | $8-20 |
When your remote refuses to pair despite following the correct steps, work through these solutions in order. Each step eliminates a common failure point.
Start here: Do the batteries have adequate charge?
No → Replace with fresh alkaline batteries
Yes → Continue to remote reset
Did you try a remote reset?
No → Perform reset (instructions below)
Yes → Continue to TV restart
Did you restart the TV?
No → Unplug TV for 60 seconds, then retry
Yes → Continue to re-pairing attempt
Did re-pairing work?
No → Check for Bluetooth interference
Yes → Done
Weak batteries cause more pairing failures than any other factor. The remote might power on but lack sufficient power for Bluetooth transmission. Replace both batteries with fresh alkaline cells - not rechargeable, not batteries from a drawer.
Remove batteries from the remote
Press and hold each button for 3 seconds to drain residual power
Wait 60 seconds
Insert fresh batteries
Attempt pairing immediately
This reset clears corrupted pairing data stored in the remote's memory.
A quick power cycle isn't enough. Unplug the TV from the wall outlet - not just the power strip - and wait 60 seconds. This clears the TV's Bluetooth cache completely. Plug back in and attempt pairing within 10 feet of the TV.
Common interference sources:
WiFi routers placed directly behind the TV
Other Bluetooth devices actively paired nearby
Wireless gaming controllers
Baby monitors and cordless phones
Move potential interference sources away from the TV temporarily during pairing.
The remote cannot pair while the TV is in standby mode. Use the physical power button on the TV to fully wake it before attempting pairing.
Symptom | Likely Cause | Solution |
|---|---|---|
LED doesn't flash when holding buttons | Dead batteries | Replace batteries |
LED flashes but TV shows nothing | Wrong platform method | Use correct method for your TV type |
TV shows "Pairing" but never completes | Interference | Move router/devices away |
Power button works, nothing else | Partial pairing (IR works, Bluetooth doesn't) | Reset remote and re-pair |
Remote worked yesterday, dead today | Batteries drained | Replace batteries |
If the TV itself seems unresponsive, you may have a separate hisense tv power issue rather than a remote problem.
For TVs that restart unexpectedly during pairing, check our guide on how to fix hisense restart problem.
If other connected devices cause interference, troubleshooting your hisense hdmi connection failed may help isolate the issue.
If all troubleshooting steps fail, the remote or TV's Bluetooth module may have hardware issues. Contact Hisense support at 1-888-935-8880 or through their website with your TV model number and remote model ready.
A full reset clears the remote's memory and resolves most connectivity issues. This process differs from simply replacing batteries.
Step 1: Remove both batteries from the remote.
Step 2: Press and hold each button on the remote for approximately 3 seconds. This drains residual electrical charge from the capacitors inside.
Step 3: Wait 60 seconds with batteries removed.
Step 4: Insert fresh batteries (not the ones you removed).
Step 5: Attempt pairing immediately using your platform's standard method.
Perform a reset when:
Remote becomes unresponsive despite fresh batteries
Only some buttons work (partial functionality)
Remote won't enter pairing mode
You're preparing to pair with a different TV
For Bluetooth remotes, also unpair from the TV:
Settings → Remotes & Accessories → [Your Remote] → Forget Device
This clears the TV's stored pairing data, preventing conflicts when re-pairing.
The complete reset process takes approximately 2-3 minutes, including the 60-second wait period.
After resetting, follow the standard hisense remote pairing procedure for your TV platform.
Standard IR remotes (those without Bluetooth) rarely require reset procedures. If an IR remote stops working, the problem is almost always dead batteries or a blocked sensor path. Reset procedures primarily help Bluetooth-enabled remotes with connectivity issues.
Lost remote? Broken buttons? Multiple options exist for controlling your TV while you wait for a replacement.
Each Hisense TV platform has a corresponding mobile app that provides full remote functionality:
TV Platform | App Name | Available On |
|---|---|---|
VIDAA | RemoteNOW | iOS, Android |
Roku TV | The Roku App | iOS, Android |
Google/Android TV | Google TV App | iOS, Android |
Fire TV | Amazon Fire TV App | iOS, Android |
Download RemoteNOW from App Store or Google Play
Connect your phone to the same WiFi network as your TV
Open the app and allow it to scan for devices
Select your Hisense TV when it appears
Enter the pairing code displayed on your TV screen
The app provides full remote functionality plus a keyboard for easier text entry.
Every Hisense TV has physical buttons for basic control - though they're often hidden. Check these locations:
Bottom bezel (center or right side)
Right side panel
Back of the TV (near bottom edge)
Physical buttons typically provide:
Power on/off
Volume up/down
Channel/input selection
Menu access (on some models)
For detailed button locations and volume control, see hisense tv buttons for volume.
If you have a cable box, soundbar, or gaming console connected via HDMI, enable HDMI-CEC in your TV's settings. This allows the connected device's remote to control basic TV functions.
Settings → System → HDMI-CEC → Enable
Your cable box remote may then control TV power and volume automatically.
If you set up Google Home or Alexa integration before losing your remote:
"Hey Google, turn on Hisense TV"
"Alexa, switch TV to HDMI 1"
"Hey Google, open Netflix on TV"
This only works if voice assistant integration was configured while you still had remote access.
Managing apps becomes easier once you regain remote access - learn how to exit apps on hisense tv properly to free up system memory.
No, WiFi is not required for basic remote pairing. Bluetooth pairing works independently of your internet connection. However, WiFi is required for voice control features to function after pairing, and for using smartphone remote apps as alternatives.
No, remotes are platform-specific. A Roku remote only works with Hisense Roku TVs, Fire TV remotes with Fire TV Edition models, and so on. However, IR-based universal remotes can control basic functions on any Hisense TV using the correct programming codes.
This indicates your Bluetooth pairing was lost while IR functions remain active. The power and volume buttons often use IR (infrared) while navigation uses Bluetooth. Re-pair your remote through Settings → Remotes & Accessories to restore full functionality.
Most Hisense TVs support multiple paired remotes. Put the second remote into pairing mode and follow the standard pairing process. The TV adds it as an additional device without unpairing the first remote.
Common Hisense universal remote codes include: 0178, 10178, 10019, 10748, 11314, 11660. For DirecTV remotes: 11780, 12049. For Comcast/Xfinity: 10463, 11463, 12183. If these don't work, use your universal remote's auto-search function.
For programming Xfinity remotes specifically, see our guide on xfinity remote hisense code.
Standard Hisense remote batteries typically last 6-12 months with normal use. Bluetooth remotes may drain faster than IR remotes due to the constant wireless connection. Voice remotes with frequent voice command usage need replacement more often - sometimes every 3-4 months.
Yes, if you have a Hisense Roku TV. Download The Roku App from the App Store or Google Play, connect to the same WiFi as your TV, and select your TV from the device list. It provides full remote functionality including voice search.
Blinking LED indicates the remote is in pairing mode but the TV isn't detecting it. Ensure you're within 10 feet of the TV, Bluetooth is enabled on the TV, and no other devices are causing interference. Try restarting the TV and attempting pairing again.
Perform the cover test: completely cover the front of your remote (blocking the IR transmitter) and press a button. If the TV still responds, you have a Bluetooth remote. If nothing happens, it's an IR remote that requires line-of-sight to function.
If your Hisense TV has input selection issues alongside remote problems, troubleshooting change input on hisense may reveal related settings conflicts.
First, verify the replacement is compatible with your TV's platform (Roku, VIDAA, Fire TV, etc.). Unpair any previous remotes through Settings → Remotes & Accessories. Insert fresh batteries, then follow your platform's specific pairing process. If it still fails, the replacement may be defective - contact the seller for exchange.
Pairing your Hisense TV remote comes down to identifying your TV platform and using the correct button combination. Here's your at-a-glance reference:
Platform | Button Combination | Hold Duration | Success Indicator |
|---|---|---|---|
VIDAA | Menu + Back | 3 seconds | Rapid LED flash |
Roku | Pairing button (in battery compartment) | 3-5 seconds | LED flash near button |
Google/Android TV | Home + Back | 5 seconds | Rapid LED flash, blue when paired |
Fire TV | Home button only | 10 seconds | Blue LED flash when paired |
Replace batteries with fresh alkaline cells
Reset remote (remove batteries, press all buttons, wait 60 seconds)
Unplug TV for 60 seconds
Attempt pairing within 10 feet of TV
Contact Hisense support if all steps fail
Platform matters: Roku methods don't work on VIDAA, and vice versa
Fresh batteries solve most problems: Even "new" batteries from old packaging may be weak
IR remotes don't need pairing: Only Bluetooth-enabled remotes require the pairing process
The pairing button hides: Check inside the battery compartment first
Bookmark this guide for future reference - remote pairing questions have a way of returning when you least expect them.
For overall hisense brand quality assessments and whether Hisense TVs remain worth purchasing, our comprehensive brand review covers reliability data across model years.
Procedures verified January 2026 on Hisense VIDAA U7, Roku 4K (R6 Series), Google TV (U7G), and Fire TV Edition models. Menu paths may vary slightly based on firmware version and regional variations.