How to Download Apps on Hisense Smart TV: Complete Guide for All Models [2026]

Your brand new Hisense TV is sitting in the living room, and you're ready to binge-watch your favorite shows. There's just one problem: you can't figure out how to download apps. Sound familiar?

Here's what most guides won't tell you upfront: Hisense sells TVs with six different operating systems, and the app installation process is completely different for each one. That friend who told you to "just open the Google Play Store" might have a completely different TV than yours.

I've spent the past several months testing app installations across every Hisense TV operating system currently available. This guide walks you through the exact steps for your specific TV, whether you're running VIDAA, Roku, Google TV, Android TV, Fire TV, or Xumo. Most users complete the entire process in under five minutes once they know which steps to follow.

Quick Start - Find Your Hisense TV Type and Download Apps Fast

Before anything else, you need to identify which operating system powers your Hisense TV. Here's the fastest way to figure it out:

Look at your remote control. Each operating system has distinctive buttons:

Still not sure? Press the Home button and look at your screen. VIDAA shows a vertical menu ribbon on the left side. Roku displays a grid of tiles. Google TV features a "For You" tab with personalized recommendations. Fire TV shows horizontal rows of content with the Amazon logo prominent.

The Universal Download Process (All Systems)

Regardless of which operating system you have, downloading apps follows this basic pattern:

1. Press the Home button on your remote

2. Navigate to your TV's app store (name varies by OS)

3. Search for the app you want

4. Select Install, Add Channel, or Get (wording varies)

5. Wait for installation to complete

6. Return to Home to find your new app

If you run into issues during this process, jump ahead to the troubleshooting section where we cover why your hisense tv apps not working and how to get things running smoothly again.

The entire process typically takes 2-5 minutes depending on your internet speed and the app size. Now let's get into the specifics for your operating system.

Understanding Hisense Smart TV Operating Systems

Hisense doesn't lock you into a single ecosystem like Samsung with Tizen or LG with webOS. Instead, they partner with multiple platform providers, giving you options based on your preferences and budget.

Why does this matter? Because the operating system determines everything about your app experience: which apps are available, how you install them, how often they update, and what features you can access.

The Six Hisense TV Operating Systems

VIDAA OS is Hisense's own proprietary system, and it's the fastest smart TV operating system currently available. Independent testing by WEKA MEDIA PUBLISHING GmbH found VIDAA switches HDMI inputs in just 0.88 seconds and completes voice searches in 1.88 seconds. Hisense has committed to providing up to 8 years of software updates for 2025 VIDAA models, outlasting Samsung's 7-year promise and LG's 4-year commitment.

Roku TV brings the familiar Roku interface directly into your television. You get access to the massive Roku Channel Store with over 500,000 free and paid movies and TV episodes. Roku calls apps "channels," which confuses some users at first, but the installation process is identical to adding apps on a standalone Roku device.

Google TV and Android TV share the same foundation but look different. Google TV features a personalized home screen with recommendations based on your viewing habits, while Android TV has a more traditional app drawer layout. Both give you full access to the Google Play Store, which offers the widest app selection of any TV platform.

Fire TV integrates Amazon's ecosystem deeply into your Hisense TV. The Alexa voice remote lets you search, control smart home devices, and launch apps with voice commands. You get access to the Amazon Appstore along with Prime Video integration baked into the experience.

Xumo TV is the newest platform in Hisense's lineup. It comes with over 250 apps pre-loaded and focuses on simplicity. Here's the honest truth about Xumo: you cannot download additional apps beyond what comes pre-installed. This limitation frustrates some users, but Xumo compensates with its streamlined interface and 300+ free streaming channels through Xumo Play.

App Availability Comparison

For users who want to learn more about getting new apps on their television, the following sections provide step-by-step instructions. If your TV needs a software update before you can access all features, check out our guide on hisense tv firmware update to ensure you're running the latest version.

How to Identify Which Operating System Your Hisense TV Uses

Knowing your operating system is the master key that unlocks every solution in this guide. Here are four reliable methods to identify exactly what you're working with.

Method 1: Visual Identification (Fastest)

Turn on your TV and look at the home screen without pressing any buttons. Each operating system has distinctive visual elements:

VIDAA displays a vertical ribbon menu on the left side of the screen. The interface feels modern and minimalist, with app icons arranged horizontally. You'll often see a dedicated VIDAA button on your remote control, usually colored green.

Roku shows a grid layout with large, colorful tiles. The left side features a vertical menu with options like Home, Live TV, and Streaming Channels. The interface uses Roku's signature purple accent color throughout.

Google TV presents a content-first design with a prominent "For You" tab at the top. You'll see large content thumbnails from various streaming services arranged in horizontal rows. The search bar sits prominently at the top of the screen.

Android TV looks similar to Google TV but with a more traditional app-focused layout. The home screen shows your apps in rows without as much personalized content recommendation.

Fire TV features Amazon's interface with horizontal content rows and prominent Amazon branding. The menu bar sits at the top with sections like Home, Find, and Live.

Xumo TV shows a visually-forward interface with many titles displayed immediately when you turn on the TV. The design emphasizes content discovery over app management.

Method 2: Check Your Remote Control

Your remote control contains definitive clues about your operating system. Look for these specific buttons:

• A purple button with the Roku logo confirms Roku TV

• A microphone button with a blue ring or Alexa label indicates Fire TV

• A colorful Google Assistant button (or "G" button) means Google TV or Android TV

• A green VIDAA button confirms VIDAA OS

• A plain remote without prominent streaming service buttons often indicates Xumo

For a deeper understanding of remote control functions, our guide on how to use hisense tv remote covers everything from basic navigation to advanced shortcuts.

Method 3: Check System Settings (Most Reliable)

This method gives you the definitive answer:

1. Press the Home button on your remote

2. Navigate to Settings (usually a gear icon)

3. Look for System, About, or Support

4. Select About TV or System Information

5. Find the software version or OS information

The screen will display text like "VIDAA OS," "Roku TV," "Google TV," "Android TV," or "Fire OS" along with the version number.

Method 4: Look Up Your Model Number

If you're still unsure, find your model number on a sticker on the back of your TV or in the Settings menu. Then search for "[Your Model Number] specs" online. The Hisense USA website and major retailers list the operating system in the product specifications.

Common Hisense Model Series and Their Operating Systems

If you're setting up a new TV and need help with the initial configuration, our hisense tv setup guide walks through the complete process from unboxing to streaming.

How to Download Apps on Hisense VIDAA TV (Step-by-Step)

VIDAA powers more Hisense TVs globally than any other operating system. If you're in Europe, the Middle East, or parts of Asia, there's a good chance you have a VIDAA TV. The platform has been gaining ground in the United States as well, though Roku and Google TV models still dominate that market.

Before You Start: Prerequisites

• Stable internet connection (Wi-Fi or Ethernet)

• VIDAA account (optional but recommended for personalized features)

• Your remote control with batteries

Method 1: Using the VIDAA App Store

The VIDAA App Store is your primary destination for downloading apps. Here's the exact process I use:

1. Press the Home button on your remote. The VIDAA home screen appears with a horizontal ribbon of apps and content.

2. Navigate to the App Store. Look for an icon labeled "App Store," "VIDAA Store," or simply "Apps" on the home screen ribbon. On some models, you need to scroll right through your installed apps to find it.

3. Browse or search for apps. Once inside the store, you can browse categories like Video, Music, Games, and Lifestyle. To search for a specific app, select the search icon (magnifying glass) and use the on-screen keyboard.

4. Select your desired app. Highlight the app icon and press OK on your remote. This opens the app's detail page showing descriptions, screenshots, and ratings.

5. Press the Install button. On most VIDAA remotes, you press the green button or select the Install/Add option. The download begins immediately.

6. Wait for installation. A progress bar shows the download status. Most apps install in under a minute on a decent internet connection.

7. Launch the app. Return to the home screen by pressing Home. Your new app appears in the app ribbon. Select it and press OK to open.

Method 2: Using the VEWD App Store

Some VIDAA TVs also include the VEWD App Store (formerly Opera TV Store), which offers additional cloud-based apps. These apps run directly from the cloud without installation, saving storage space on your TV.

To access VEWD apps:

1. Press Home and look for "VEWD Apps" or "Cloud Apps" in your app ribbon

2. Browse the available applications

3. Select an app to launch it directly (no download required)

Popular Apps Available on VIDAA

Voice Search for Apps

If your VIDAA remote has a microphone button, you can use voice commands to find and install apps:

1. Press and hold the microphone button

2. Say "Download Netflix" or "Install YouTube"

3. Release the button and follow the on-screen prompts

Reorganizing Apps on Your Home Screen

After installing apps, you might want to reorganize them for quicker access:

1. Navigate to the app you want to move

2. Press and hold the OK button until a menu appears

3. Select "Move" and use the arrow keys to position the app

4. Press OK to confirm the new position

VIDAA Limitations (Honest Assessment)

VIDAA's app library is significantly smaller than Google Play or the Roku Channel Store. If you need an app that isn't available, your options are limited since VIDAA doesn't support sideloading. The workaround is using a streaming device like a Fire TV Stick or Chromecast, which plugs into your TV's HDMI port and provides access to additional app stores.

If you encounter problems with VIDAA apps freezing or crashing, the troubleshooting section covers solutions. For Netflix-specific problems on VIDAA, see our dedicated guide addressing when netflix app not working hisense tv issues occur.

How to Add Apps on Hisense Roku TV (Channel Store Guide)

Hisense Roku TVs combine solid hardware with Roku's excellent software. If you've ever used a Roku streaming stick, the experience is identical. One important terminology note: Roku calls apps "channels," so don't get confused when the interface asks you to "add channels" instead of "install apps."

Method 1: Using the Streaming Channels Menu (On Your TV)

This is the most straightforward method:

1. Press the Home button on your Roku remote. The grid-based home screen appears.

2. Scroll down to "Streaming Channels." This option sits in the left sidebar menu. Select it with OK.

3. Browse or search. The Roku Channel Store opens, showing featured channels, categories, and a search option. Select "Search Channels" to find a specific app.

4. Enter your search term. Type the app name using the on-screen keyboard. Results appear as you type.

5. Select the channel from results. Highlight your desired app and press OK.

6. Choose "Add Channel." A confirmation screen appears. Select "Add Channel" again to confirm.

7. Enter your PIN if prompted. Some channels, especially paid ones, require your Roku PIN for installation.

8. Wait for download. The channel downloads and installs automatically.

9. Access your new channel. Press Home and scroll through your channel tiles. New additions appear at the bottom of the grid. Press the asterisk (*) button while highlighting a channel to move it.

Method 2: Using the Roku Mobile App (Remote Installation)

Install channels without touching your TV remote:

1. Download the Roku mobile app from the App Store (iOS) or Google Play Store (Android)

2. Connect the app to your TV (both must be on the same Wi-Fi network)

3. Tap the "Devices" tab and select your Hisense Roku TV

4. Tap "Channels" and then "Channel Store"

5. Browse or search for channels

6. Tap "Add Channel" to install directly to your TV

This method is particularly useful when you need to enter login credentials, as the mobile app keyboard is much faster than the TV's on-screen keyboard.

Method 3: Using the Roku Website

Add channels from any web browser:

1. Visit roku.com and sign into your account

2. Click "Channel Store" in the navigation menu

3. Browse or search for the channel you want

4. Click "Add Channel"

5. The channel installs on all Roku devices linked to your account

Free Channels Worth Adding

Roku offers an impressive selection of free content:

Private Channels (Hidden Channels)

Roku also supports "private" or "non-certified" channels that don't appear in the public store. To add these:

1. Visit my.roku.com in a web browser

2. Sign into your account

3. Select "Add Channel"

4. Enter the channel code

5. Click "Add Channel"

Developers use private channels for testing, and some niche content providers distribute their apps this way. Always exercise caution when adding private channels from unknown sources.

Roku Account Requirement

Unlike some other platforms, Roku requires an account even for free channel downloads. If you haven't set up an account, you'll need to create one at roku.com before adding any channels. The account is free and links your channels across multiple Roku devices.

For an alternative method to get content on your Hisense Roku TV without app installation, check out our guide on hisense tv screen mirroring which lets you cast from your phone or computer.

How to Install Apps on Hisense Android TV and Google TV

Android TV and Google TV offer the widest app selection of any Hisense TV platform. Both use the Google Play Store, giving you access to thousands of apps designed specifically for television screens. The main difference between them is the interface: Google TV shows personalized content recommendations, while Android TV presents a more traditional app-centric layout.

Identifying Android TV vs. Google TV

Both platforms look similar in settings but different on the home screen:

• Google TV shows a "For You" tab with content recommendations at the top

• Android TV shows your apps in a horizontal row at the top without personalized recommendations

The installation process is nearly identical for both.

Google Account Requirement

You'll need a Google account to download apps. If you haven't signed in:

1. Go to Settings > Accounts & Sign In

2. Select "Add Account"

3. Enter your Google email and password

4. Complete any two-factor authentication if enabled

Method 1: Installing Apps on Google TV

1. Press Home on your remote to return to the Google TV home screen

2. Navigate to the Apps tab. From the top menu, move right until you see "Apps"

3. Browse or search. You can browse categories like Entertainment, Games, and Family, or select the search icon

4. Search for your app. Select the search function and type the app name, or press the microphone button and say the app name

5. Select the app. Find it in the results and press OK

6. Click Install. The app downloads and installs automatically

7. Launch the app. Either click "Open" immediately after installation, or find it in your Apps section on the home screen

Method 2: Installing Apps on Android TV

1. Press Home on your remote

2. Open the Google Play Store. Scroll down to "Apps" on the home screen and select the Google Play Store icon

3. Search for apps. Use the search bar at the top or browse categories

4. Select and install. Highlight the app, press OK, and select "Install"

5. Find your installed app. Return home and scroll to your Apps row

Voice Installation (Both Platforms)

Google TV and Android TV support voice commands for app installation:

1. Press and hold the Google Assistant button on your remote

2. Say "Install [App Name]" - for example, "Install Netflix"

3. Release the button

4. Confirm the installation when prompted

In my testing, voice installation worked reliably for popular apps like Netflix, Disney+, and Spotify. It occasionally struggled with less common app names.

Key Differences Between Google TV and Android TV

Sideloading Preview

Both Google TV and Android TV support installing apps from outside the Play Store, called "sideloading." This is useful when an app isn't available in your region or isn't optimized for TV yet. If you want to explore this option, see Section 10 for detailed instructions on how to allow unknown sources hisense tv safely.

Clearing App Cache for Troubleshooting

If apps on Google TV or Android TV misbehave, clearing the cache often helps:

1. Go to Settings > Apps

2. Select the problematic app

3. Choose "Clear Cache"

4. Restart the app

For YouTube-specific issues, including playback problems and errors, our guide on fixing when youtube on hisense tv not working provides detailed solutions.

How to Download Apps on Hisense Fire TV (Amazon Appstore)

Hisense Fire TV models integrate Amazon's ecosystem directly into your television. The experience mirrors what you'd get with a Fire TV Stick, but without the extra device. If you're already invested in Amazon services - Prime membership, Alexa devices, Ring cameras - this platform feels like home.

Prerequisites

• Amazon account (required for all app downloads)

• Internet connection (Wi-Fi or Ethernet)

• Fire TV remote with Alexa voice capability (most models)

Method 1: Navigating to Apps Manually

1. Press the Home button on your Fire TV remote. The home screen shows horizontal rows of content and apps.

2. Navigate to "Find" in the top menu bar. This section contains search and app discovery tools.

3. Select "Appstore." This opens the Amazon Appstore where all Fire TV apps live.

4. Browse or search. You can explore categories or use the search function. For search, select the magnifying glass icon.

5. Type the app name using the on-screen keyboard, or...

6. Press the microphone button and say the app name directly.

7. Select the app from search results.

8. Click "Get" or "Download." Free apps show "Get" while paid apps show the price. If you've previously purchased an app, you'll see "Download."

9. Wait for installation. The app downloads and installs automatically.

10. Find your app by pressing Home and scrolling to "Your Apps & Channels" row, or saying "Alexa, open [App Name]."

Method 2: Voice Installation with Alexa

Fire TV's voice control makes app installation incredibly convenient:

1. Press and hold the microphone button on your remote

2. Say "Download [App Name]" - for example, "Download Netflix"

3. Release the button

4. Confirm the installation if prompted

For apps that are already installed, say "Alexa, open [App Name]" to launch them directly.

Fire TV Interface Organization

Understanding the Fire TV interface helps you navigate more efficiently:

• Home: Your starting point with personalized recommendations

• Find: Search and discover content and apps

• Live: Live TV channels and sports

• Library: Your purchased and rented content

• My Stuff: Your watchlist and saved items

Managing Your Apps

To access all installed apps:

1. From Home, scroll down to "Your Apps & Channels"

2. Scroll right and select "See All"

3. View all installed apps in a grid

To move apps for quicker access:

1. Highlight the app you want to move

2. Press the menu button (three horizontal lines) on your remote

3. Select "Move"

4. Navigate to the new position and press OK

Fire TV-Exclusive Features

Developer Options and Sideloading

Fire TV supports sideloading apps, though the process requires enabling Developer Options:

1. Go to Settings > My Fire TV > Developer Options

2. Enable "Apps from Unknown Sources"

3. Enable "ADB Debugging" if you plan to install via computer

Note: If you don't see Developer Options, go to Settings > My Fire TV > About, then click your device name 7 times to unlock Developer Options.

If you're using an external Fire Stick with your Hisense TV instead of a built-in Fire TV, you might need help getting the devices to communicate properly. Our guide on pair firestick remote to hisense tv covers the setup process.

How to Get Apps on Hisense Xumo TV (2026 Guide)

Xumo TV is the newest operating system in Hisense's lineup, and it represents a different philosophy from other platforms. Where Google TV and Roku emphasize app stores with thousands of options, Xumo focuses on simplicity: over 250 apps come pre-installed, and you spend your time watching rather than managing installations.

The Truth About Xumo TV Apps

I'll be direct about this because many buyers discover it only after purchase: you cannot download additional apps on Xumo TV beyond what comes pre-installed.

This limitation frustrates users who expect app store functionality similar to Roku or Google TV. Customer reviews on Best Buy and Reddit frequently mention this restriction as a major disappointment. One reviewer noted: "I didn't know this until AFTER I bought two of them, and missed the return date. I would NEVER have bought this brand/model had I known."

If an app isn't included in Xumo's pre-installed selection, your only options are:

1. Use a streaming device like Fire TV Stick or Roku Streaming Stick

2. Cast content from your phone or tablet

3. Wait for Xumo to potentially add the app in a future update

What Apps Come Pre-Installed on Xumo TV?

Despite the limitation, Xumo TV includes most major streaming services:

Navigating Apps on Xumo TV

Since you can't install new apps, here's how to access what's already there:

1. Press the Home button on your Xumo remote

2. Browse the app launcher. All available apps display on your home screen

3. Scroll through categories to find apps by type

4. Select an app and press OK to open it

Using Voice Search

Xumo TV includes voice search that works across all pre-installed apps:

1. Press the microphone button on your remote

2. Say what you want to watch: "Play Stranger Things" or "Find action movies"

3. Results appear from multiple apps, letting you choose where to watch

My List Feature

One genuinely useful Xumo feature is "My List," which lets you create a unified watchlist across all streaming services:

1. While browsing content, highlight a title

2. Add it to My List

3. Access My List from the home screen to see saved content from all apps in one place

Workarounds for Missing Apps

If Xumo doesn't have an app you need, here are practical solutions:

Use an external streaming device. Plugging a Fire TV Stick, Chromecast with Google TV, or Roku Streaming Stick into one of your Hisense TV's HDMI ports gives you full access to another app ecosystem. This is the most reliable solution for apps like Kodi, browsers, or region-specific services.

Cast from your phone or computer. Xumo TV supports casting from compatible apps on mobile devices. Open the app on your phone, tap the cast icon, and select your Xumo TV.

Use screen mirroring. Mirror your entire phone or tablet screen to the TV for apps that don't support casting directly.

Will Xumo Add More Apps in the Future?

Possibly. Xumo, which is a joint venture between Comcast and Charter, continues developing the platform. They've announced partnerships with more content providers, and the pre-installed app selection has grown since launch. However, there's no indication they plan to add an open app store.

Who Should Buy a Xumo TV?

Despite its limitations, Xumo TV works well for certain users:

• People who primarily use major streaming services (Netflix, Disney+, Prime Video, YouTube)

• Users who value simplicity over customization

• Budget-conscious buyers (Xumo TVs tend to be less expensive)

• Those willing to use an external streaming device for additional apps

For users who need more flexibility, consider Hisense models with Google TV or Roku instead.

How to Install Netflix, Disney+, YouTube, and Popular Streaming Apps

Getting your streaming apps set up is usually the first thing you want to do with a new smart TV. Here's how to install the most popular streaming services on each Hisense operating system, along with tips for common setup issues.

Netflix Installation

Netflix ranks as the most-installed app across all Hisense TV platforms. Here's how to get it on each system:

Netflix Setup Tips

After installation, you'll need to sign in:

1. Open Netflix

2. Select "Sign In" (not "New to Netflix")

3. Enter your email and password, OR

4. Select "Use a Sign In Code" for easier entry via phone/computer

If Netflix on your Hisense TV buffers constantly or shows error codes, clearing the app cache usually helps. For persistent problems, our guide covers solutions for netflix app not working hisense tv.

Disney+ Installation

Disney+ availability varies slightly by region, but the installation process is consistent:

Disney+ Setup Tips

Disney+ requires activation after installation:

1. Open the app and select "Log In"

2. Note the 8-character code displayed

3. On your phone or computer, visit disneyplus.com/begin

4. Enter the code and confirm

YouTube and YouTube TV

YouTube comes pre-installed on virtually every Hisense smart TV regardless of operating system. If somehow missing:

YouTube Tips

• Sign in to sync your subscriptions, history, and recommendations

• Link your phone as a remote: Open YouTube on TV, go to Settings > Link with TV code

• For playback issues including freezing or error messages, see our troubleshooting guide for youtube on hisense tv not working

Free Streaming Apps Worth Installing

Don't overlook the excellent free content available:

Music and Audio Apps

Sports Streaming Apps

App Availability Matrix

This table shows at a glance whether major apps are available on each platform:

How to Sideload Apps on Hisense TV (APK Installation Guide)

Sideloading lets you install apps that aren't available in your TV's official app store. This is an advanced technique with real risks, but it opens up possibilities that the official stores don't offer.

Critical Compatibility Warning

Sideloading only works on these Hisense TV operating systems:

• ✓ Google TV

• ✓ Android TV

• Limited support: Fire TV (requires ADB)

• ✗ VIDAA - Does not support sideloading

• ✗ Roku TV - Does not support sideloading

• ✗ Xumo TV - Does not support sideloading

If you have VIDAA, Roku, or Xumo, stop here. Your only option for additional apps is using an external streaming device.

Security and Warranty Considerations

Before proceeding, understand these risks:

• Security risk: APK files from untrustworthy sources can contain malware

• Warranty implications: Sideloading may void your warranty on some models

• Stability issues: Sideloaded apps weren't designed for your TV and may crash

• No automatic updates: You'll need to manually update sideloaded apps

Only download APK files from trusted sources like APKMirror, the official developer's website, or GitHub releases from verified developers.

Step 1: Enable Unknown Sources

To allow installation from outside the Play Store:

1. Go to Settings on your Hisense Google TV or Android TV

2. Navigate to Apps or Security & Restrictions

3. Find Unknown Sources or Install unknown apps

4. Enable permission for the file manager or Downloader app you'll use

For detailed instructions on this step, see our dedicated guide to allow unknown sources hisense tv which walks through every menu option.

Step 2: Enable Developer Options (If Needed)

Some features require Developer Options to be enabled:

1. Go to Settings > System > About

2. Scroll to Android TV OS Build (or Google TV OS Build)

3. Click on it repeatedly (about 7 times)

4. You'll see a message: "You are now a developer!"

5. Developer Options now appears in your Settings menu

Method 1: Using the Downloader App

This is the easiest sideloading method:

1. Open the Google Play Store on your TV

2. Search for and install "Downloader" by AFTVnews

3. Open Downloader

4. In the URL field, enter the direct URL to the APK file you want to install

5. Downloader fetches the file and prompts you to install

6. Select Install and wait for completion

7. Open the app using a sideload launcher or from Settings > Apps

Method 2: Using a USB Drive

If you prefer offline installation:

1. On your computer, download the APK file from a trusted source

2. Copy the APK file to a USB flash drive

3. Insert the USB drive into your Hisense TV's USB port

4. Install a file manager app from the Play Store (like "File Commander" or "X-plore")

5. Open the file manager and navigate to the USB drive

6. Find the APK file and select it

7. Choose Install when prompted

8. After installation, find the app using a sideload launcher

Finding Sideloaded Apps

Apps installed via sideloading don't always appear on your home screen. To access them:

1. Install a Sideload Launcher from the Play Store

2. Open the launcher to see all installed apps, including sideloaded ones

3. Launch apps from here, or create shortcuts

Recommended APK Sources

Only download from these trusted sources:

Apps Commonly Sideloaded

Troubleshooting Sideloaded Apps

If a sideloaded app doesn't work:

• App crashes on launch: The app may not be compatible with your TV's Android version

• "App not installed" error: Check that you have enough storage space

• Performance issues: Some apps aren't optimized for TV hardware

• Missing features: TV versions may lack features present in mobile versions

How to Update and Manage Apps on Hisense Smart TV

Keeping your apps updated ensures you have the latest features, bug fixes, and security patches. Here's how to manage updates on each platform.

Automatic Updates

Most Hisense TV operating systems update apps automatically when connected to the internet. Here's how to verify auto-updates are enabled:

VIDAA:

• Go to Settings > Apps

• Look for "Auto Update" and ensure it's enabled

Roku:

• Roku updates channels automatically

• To check: Settings > System > System Update

Google TV / Android TV:

• Open Play Store > Profile icon > Settings

• Ensure "Auto-update apps" is enabled

Fire TV:

• Settings > Applications > Appstore

• Enable "Automatic Updates"

Manual Update Methods

When auto-updates aren't working or you want to force an update:

VIDAA Manual Update:

1. Open the VIDAA App Store

2. Go to "My Apps"

3. Find the app with an available update

4. Select it and choose "Update"

Roku Manual Update:

1. Press Home

2. Highlight the channel you want to update

3. Press the asterisk (*) button

4. Select "Check for updates"

Google TV / Android TV Manual Update:

1. Open the Google Play Store

2. Select your profile icon

3. Choose "Manage apps & device"

4. Select "Updates available"

5. Update individual apps or "Update all"

Fire TV Manual Update:

1. Go to Settings > Applications > Manage Installed Applications

2. Select the app

3. If an update is available, you'll see an "Update" option

For system-wide firmware updates that affect all apps, our guide on hisense tv firmware update explains the process for each operating system.

Uninstalling Apps

Removing unused apps frees up storage space and declutters your home screen:

VIDAA:

1. Navigate to the app on your home screen

2. Press and hold OK until a menu appears

3. Select "Delete" or "Uninstall"

Roku:

1. From Home, highlight the channel

2. Press the asterisk (*) button

3. Select "Remove channel"

4. Confirm removal

Google TV / Android TV:

1. Go to Settings > Apps

2. Select the app you want to remove

3. Choose "Uninstall"

4. Confirm

Fire TV:

1. Settings > Applications > Manage Installed Applications

2. Select the app

3. Choose "Uninstall"

Clearing App Cache and Data

When an app misbehaves, clearing its cache often helps:

Google TV / Android TV:

1. Settings > Apps

2. Select the problematic app

3. Choose "Clear cache" (preserves login)

4. Or "Clear data" (resets everything, requires re-login)

Fire TV:

1. Settings > Applications > Manage Installed Applications

2. Select the app

3. Choose "Clear cache" or "Clear data"

VIDAA and Roku don't provide individual app cache clearing options. On these platforms, the workaround is to uninstall and reinstall the app.

Storage Management

When your TV runs low on storage:

Check storage usage:

• VIDAA: Settings > System > Storage

• Roku: Settings > System > About

• Google TV/Android TV: Settings > Device Preferences > Storage

• Fire TV: Settings > My Fire TV > About > Storage

Free up space:

1. Remove unused apps

2. Clear cache on large apps

3. Delete downloaded content from streaming apps

4. Move apps to external storage (if supported)

Troubleshooting - Hisense TV Apps Not Working or App Store Missing

Even after following all the installation steps correctly, you might encounter problems. This section covers the most common issues and proven solutions.

Issue 1: App Store Not Showing on Home Screen

If you can't find any app store icon:

Possible Causes:

• Your TV might be an older model without a smart platform

• The app store is located in a different menu location than expected

• Firmware needs updating

• Software glitch requires a reset

Solutions:

1. Check alternative locations: The app store might be under "Apps," "My Apps," or accessible through the Settings menu rather than directly on the home screen.

2. Perform a soft reset: Unplug your TV from power, wait 60 seconds, then plug it back in. This clears temporary glitches.

3. Update firmware: Go to Settings > System > Software Update (path varies by OS) and check for updates. Many "missing" features appear after firmware updates.

4. Factory reset (last resort): If nothing else works, a factory reset restores all default apps and settings. Go to Settings > System > Reset. Note that this erases all your customizations.

5. Verify you have a smart TV: Some budget Hisense TVs are "dumb" TVs without smart features. Check your model number specifications online.

Issue 2: Apps Won't Download

When you click Install but nothing happens:

Check your internet connection:

1. Go to Settings > Network

2. Run a connection test

3. Verify you have at least 10 Mbps download speed for reliable app downloads

4. Consider using a wired ethernet connection for better stability - see our guide on hisense smart tv ethernet connection for setup instructions

Check storage space:

1. Go to Settings > Storage

2. If less than 500MB free, delete unused apps

3. Clear cache on large apps

Verify account status:

• Ensure your Roku/Google/Amazon account is active

• Check that payment methods are valid (even for free apps)

• Verify you're signed in

Issue 3: Apps Crashing or Freezing

When apps launch but don't work properly:

Quick fixes:

1. Close and reopen the app

2. Restart your TV completely

3. Clear the app's cache (on supported platforms)

4. Uninstall and reinstall the app

5. Check for app updates

If problems persist with specific apps:

• Check if the app's servers are down (visit downdetector.com)

• Verify the app is compatible with your TV model

• Contact the app developer's support

For detailed solutions to specific app issues, see our comprehensive guide on fixing hisense tv apps not working problems.

Issue 4: "App Not Available in Your Region"

Some apps are geographically restricted:

Solutions:

• Check if the app is available under a different name in your region

• Use an external streaming device that might have different regional restrictions

• Use screen mirroring from a phone that has the app installed

• Note: Using VPNs may violate terms of service

Issue 5: Storage Full Errors

When you don't have space for new apps:

1. Check what's using space: Settings > Storage

2. Delete unused apps: Remove apps you haven't used in months

3. Clear app caches: Cached data accumulates over time

4. Clear downloaded content: Streaming apps often download content for offline viewing

5. External storage: Some TVs support USB storage for apps

Troubleshooting Flowchart

Follow this decision tree to diagnose most problems:

Is your TV connected to the internet?
├── No → Connect to Wi-Fi or Ethernet, then retry
└── Yes → Is the app store visible?
    ├── No → Check Settings for app section, update firmware, or soft reset
    └── Yes → Can you search for apps?
        ├── No → Sign into your account (Google/Roku/Amazon)
        └── Yes → Does the app appear in search results?
            ├── No → App may not be available for your platform/region
            └── Yes → Does it install when you press Install?
                ├── No → Check storage space, internet speed, account status
                └── Yes → App installed successfully!

When to Contact Support

Contact Hisense customer support if:

• Your TV is under warranty and experiencing hardware issues

• Firmware updates consistently fail

• Factory reset doesn't resolve software issues

• You've tried all troubleshooting steps without success

Hisense Support Options:

• Phone: 1-888-935-8880 (US)

• Live Chat: hisense-usa.com/support

• Email: Support form on their website

Alternative Solutions - Screen Mirroring and Streaming Devices

When your Hisense TV doesn't have the app you need, or when sideloading isn't an option, these alternatives get you the content you want.

Screen Mirroring Options

Screen mirroring lets you display content from your phone, tablet, or computer on your TV.

AirPlay (For Apple Devices)

Many newer Hisense TVs support Apple AirPlay 2:

1. Connect your iPhone/iPad/Mac to the same Wi-Fi network as your TV

2. On your Apple device, open Control Center

3. Tap "Screen Mirroring"

4. Select your Hisense TV from the list

5. Enter the code displayed on your TV if prompted

Google Cast / Chromecast Built-in

For Android devices and Chrome browsers:

1. Open a Cast-compatible app on your phone

2. Tap the Cast icon (rectangle with Wi-Fi symbol)

3. Select your Hisense TV

4. Content plays on your TV while you control it from your phone

For a complete walkthrough including troubleshooting tips, check our guide on hisense tv screen mirroring.

Miracast / Anyview Cast (VIDAA)

VIDAA TVs use Anyview Cast for screen mirroring:

1. On your TV, go to Settings > System > Anyview Cast

2. Enable the feature

3. On your Android phone, go to Settings > Connected Devices > Cast

4. Select your Hisense TV

5. Your phone screen appears on the TV

Streaming Devices

External streaming devices plug into your TV's HDMI port and provide their own operating system and app store.

Best Streaming Devices for Hisense TVs

Setting Up a Streaming Device

1. Connect the device to an available HDMI port on your Hisense TV

2. Connect the power cable to the device

3. Change your TV's input to the corresponding HDMI port

4. Follow the on-screen setup instructions

5. Sign into your streaming accounts

When to Use a Streaming Device vs. Built-in Apps

Consider a streaming device if:

• Your TV uses Xumo or an older smart platform with limited apps

• You need apps not available on your TV's platform

• Your TV's processor feels slow or laggy

• You want features like gaming or advanced codec support

• You're moving between different TVs regularly

Using Gaming Consoles for Streaming

Don't overlook gaming consoles already connected to your TV:

• PlayStation 4/5: Has Netflix, Disney+, YouTube, and most major streaming apps

• Xbox One/Series X|S: Full streaming app support plus Game Pass streaming

• Nintendo Switch: Limited streaming apps (YouTube, Hulu, Funimation)

If you're adding audio equipment to complement your streaming setup, see our guide on connect soundbar to hisense tv for connecting soundbars and speakers.

Frequently Asked Questions About Hisense TV Apps

Q: Can I download apps on an older Hisense TV?

Older Hisense TVs (pre-2017) may have limited or no app store access. They might only have pre-installed apps like Netflix and YouTube without the ability to add more. Check your TV's settings for an app store. If none exists, your best option is connecting an external streaming device like a Fire TV Stick or Roku, which plugs into the HDMI port and provides full app store access.

Q: Why are some apps not available on my Hisense TV?

App availability depends on your TV's operating system and your geographic region. VIDAA has fewer apps than Roku or Google TV due to its smaller developer ecosystem. Some apps are region-locked due to licensing agreements and won't appear in searches if your TV's region settings don't match. If you need an unavailable app, try using screen mirroring from your phone or adding a streaming device.

Q: How much storage do Hisense TVs have for apps?

Most Hisense Smart TVs have 8-16GB of internal storage, with approximately 3-6GB available for apps after the operating system takes its share. If you see "storage full" errors, uninstall unused apps, clear app caches, and delete downloaded offline content from streaming apps.

Q: Can I use my phone as a remote for my Hisense TV?

Yes. For VIDAA TVs, download the "Hisense RemoteNOW" app from the App Store or Google Play. For Roku TVs, use the official Roku app. For Android TV and Google TV models, use the "Google TV" app. For Fire TV, use the "Amazon Fire TV" app. All are free and offer features like keyboard input and voice search that make TV navigation easier.

Q: Is it safe to sideload apps on Hisense TV?

Sideloading apps from trusted sources like APKMirror or official developer websites is generally safe but carries some risk. Only Android TV and Google TV models support sideloading - VIDAA, Roku, and Xumo don't allow it. Always enable "Unknown Sources" only for specific apps you trust, download only from reputable sources, and be aware that sideloading may affect warranty support on some models.

Q: How do I check for TV software updates?

Go to Settings > System > About > Software Update (the exact path varies by operating system). Select "Check for Update" to find available firmware updates. Keep automatic updates enabled for security patches and new features. For step-by-step instructions for your specific platform, see our guide explaining how to update hisense TV firmware.

Q: Why does my Hisense TV say "App Not Available in Your Region"?

Some streaming apps have geographic restrictions due to content licensing agreements. Solutions include checking if the app is available under a different name in your region, using an external streaming device that might have different regional availability, or screen mirroring from a phone that has the app installed. Using a VPN to circumvent regional restrictions may violate the app's terms of service.

Q: Can I transfer apps from one Hisense TV to another?

Apps cannot be directly transferred between TVs. However, signing into the same account (Google, Roku, or Amazon) on a new TV shows your previously downloaded apps, allowing quick reinstallation. Your purchased apps and subscriptions remain linked to your account, not your specific TV hardware.

Q: What's the best Hisense TV for streaming apps?

Hisense TVs with Google TV offer the widest app selection through the Google Play Store. Hisense Roku TVs are excellent for ease of use and free content through The Roku Channel. For Amazon ecosystem users, Hisense Fire TV models integrate best with Alexa and Prime services. Avoid Xumo models if app variety is your priority.

Q: How do I fix an app that keeps crashing on Hisense TV?

To fix a crashing app, try these steps in order: First, restart your TV by unplugging it for 60 seconds and plugging it back in. Second, try to clear app cache in Settings > Apps (available on Google TV, Android TV, and Fire TV). Third, check for app updates in your TV's app store. Fourth, uninstall and reinstall the app. Fifth, check for TV firmware updates. If the app still crashes, it may have a compatibility issue with your specific TV model.

Conclusion

Downloading apps on your Hisense TV becomes straightforward once you identify your operating system. Whether you have VIDAA, Roku, Google TV, Android TV, Fire TV, or Xumo, the process follows the same basic pattern: find your app store, search for what you want, and hit install.

Remember these key points:

• Identify your OS first - it determines everything about your app experience

• VIDAA and Roku are the most common systems in Hisense TVs

• Google TV offers the most apps through the Google Play Store

• Xumo TV has a fixed app selection - no additional downloads possible

• Streaming devices are your backup if your TV doesn't have the apps you need

• Keep firmware updated to ensure app store access and compatibility

If you run into problems, the troubleshooting section covers solutions for the most common issues, from missing app stores to crashing applications.

This guide was last verified on January 20, 2026, using the Hisense U8K (Google TV), Hisense A6K (VIDAA), Hisense R6 Series (Roku TV), Hisense Fire TV Edition, and Hisense A6 Series (Xumo TV). App availability and interface details may change with software updates.