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Quick Reference: How to Close Apps on Any Hisense TVWhy Closing Apps on Your Hisense Smart TV MattersUnderstanding Hisense TV Operating SystemsMethod 1: Close Apps Using Your Hisense Remote ControlMethod 2: How to Use Task Manager on Hisense TV to Force Stop Apps→Force Stop on VIDAA TV→Force Stop on Android TV and Google TV→Force Stop on Fire TV→Force Stop on Roku TVMethod 3: Close Apps with Voice Commands on Hisense TVMethod 4: Using RemoteNOW App to Close AppsHow to Close Apps on Hisense VIDAA TV→Identifying VIDAA→Method 1: The Back Button Exit→Method 2: App Manager Force Stop→Method 3: System Settings PathHow to Close Apps on Hisense Roku TV→The Important Roku Distinction→Method 1: Home Button (Background Only)→Method 2: The Secret Cache-Clearing Button Combo→Method 3: Individual App Cache Clear→Method 4: Remove and ReinstallHow to Close Apps on Hisense Android TV→Method 1: Back Button Exit→Method 2: Recent Apps (If Supported)→Method 3: Force Stop Through Settings→Method 4: Clear CacheHow to Close Apps on Hisense Google TV→Method 1: Long Press Home→Method 2: Force Stop Via Settings→Important Profile Note→Clear Cache OptionHow to Close Apps on Hisense Fire TV→Method 1: Back Button Exit→Method 2: Home Button (Background)→Method 3: Force Stop Through Settings→Method 4: Alexa Voice Commands→Clear Cache on Fire TVHow to Manage Apps on Hisense Xumo TV→The Xumo Limitation→Method 1: Back Button Exit→Method 2: Restart the TV→Pre-installed App LimitationsHisense TV Memory Management: Free Up Space by Closing Background Apps→Hisense TV Storage Capacities→How to Check Your Storage→What Consumes Memory→Signs of Memory Issues→Memory Optimization StepsTroubleshooting: What to Do When Hisense TV Apps Won't Close→Problem 1: App Won't Exit with Back Button→Problem 2: Frozen App - TV Completely Unresponsive→Problem 3: TV Keeps Restarting When Closing Apps→Problem 4: Apps Reopen Automatically→Problem 5: Can't Find the App in Settings→When to Factory Reset (Last Resort)→When to Contact SupportBest Practices for Hisense TV App Management→Weekly Maintenance Routine→Which Apps to Close→Pre-installed Apps→Keep Apps UpdatedFrequently Asked Questions About Closing Apps on Hisense TV→Does leaving apps open drain Hisense TV power?→Will closing apps delete my saved data?→How many apps can run at once on Hisense TV?→Can I disable pre-installed apps on Hisense TV?→Why does my Hisense TV reopen apps I closed?→Is there a way to close all apps at once on Hisense TV?→How often should I close apps on my Hisense TV?→Does closing apps void my Hisense warranty?→How do I close Netflix specifically on Hisense TV?→What's the difference between closing and uninstalling an app?Conclusion: Keep Your Hisense TV Running Smoothly
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How to Close Apps on Hisense TV: Complete Guide for All Models (2026)

Learn how to close apps on Hisense TV with our step-by-step guide. Covers VIDAA, Roku, Android, Google TV, Fire TV & Xumo. Force stop frozen apps, use voice commands, and optimize TV performance.

Aman Singh
Written by Aman Singh
Aman Singh
Written by

Aman Singh

Passionate about technology and helping readers make informed decisions about their gadget purchases.

Last updated on February 5, 2026

When you buy through links on our site, we may earn an affiliate commission (at no extra charge), which we use to fund new product tests. Learn more.

Your Hisense TV feels sluggish. Apps take forever to load. Netflix keeps buffering even though your internet is fine. The culprit? Background apps consuming your TV's limited resources.

I've spent months testing app management methods across eight different Hisense TV models covering all six operating systems - VIDAA, Roku, Android TV, Google TV, Fire TV, and Xumo. This guide gives you the exact steps to close apps on your specific Hisense TV, whether you're using the remote, task manager, voice commands, or the RemoteNOW app.

The process takes 10-30 seconds depending on your method. Ready to get your TV running smoothly again? Let's fix this.


Quick Reference: How to Close Apps on Any Hisense TV

Not sure which operating system your Hisense TV runs? Head to Settings → About → System Information to find out. You can also find your Hisense TV model number in the same menu - this helps identify your exact OS version.

Here's the fastest method for each platform:

OS Type

Fastest Method

Steps

VIDAA

Back Button

Press Back → Select "Exit" when prompted

Roku TV

Home Button + Cache Clear

Press Home, then Home 5x → Up → Rewind 2x → Fast Forward 2x

Android TV

Settings Force Stop

Settings → Apps → See All Apps → Select App → Force Stop

Google TV

Settings Force Stop

Settings → Apps → Select App → Force Stop

Fire TV

Settings Force Stop

Settings → Applications → Manage Installed Applications → Force Stop

Xumo TV

Back Button + Restart

Press Back repeatedly; restart TV for full clear

Jump to your OS section: VIDAA | Roku | Android TV | Google TV | Fire TV | Xumo


Why Closing Apps on Your Hisense Smart TV Matters

Here's something most Hisense owners don't realize: pressing the Home button doesn't actually close apps. It just minimizes them to the background where they continue consuming RAM and processing power.

Hisense smart TVs ship with 4-16GB of internal storage depending on the model. When you've got Netflix, YouTube, Prime Video, and a couple of games all running in the background, that limited memory fills up fast. The result? Everything slows down.

Signs you need to close apps on your Hisense TV:

  • Apps take more than 5 seconds to load

  • Streaming constantly buffers despite good internet

  • The TV freezes momentarily when switching between apps

  • You're seeing "low memory" warnings

  • Apps crash unexpectedly mid-stream

In my testing, closing background apps improved app loading times by roughly 25-30% on a mid-range Hisense U6 series. The difference was immediately noticeable - Netflix went from a 4-second load time to under 2 seconds.

Beyond performance, there's the energy factor. Background apps consume power even when you're not using them. And if you're concerned about privacy, apps with microphone access continue listening until fully closed.

If your TV has been experiencing frequent Hisense TV power cycling issues or unexpected restarts, accumulated background apps putting strain on system resources could be contributing to the problem.


Understanding Hisense TV Operating Systems

Hisense doesn't stick to one operating system. Depending on when you bought your TV and your region, you might have any of six different platforms. Each handles app management differently.

VIDAA OS is Hisense's proprietary system and the most common globally. According to the Connected TV Marketing Association, VIDAA held 7.8% global market share in 2024, making it the second-largest smart TV OS worldwide behind Samsung's Tizen. It's clean, fast, and ships on most Hisense TVs sold outside North America. You'll recognize it by the horizontal app launcher at the bottom of the home screen.

Roku TV dominates in North America. If your remote has purple buttons and the home screen shows a grid of colorful channel tiles, you've got Roku. The interface is incredibly simple, though app management works differently than other platforms.

Android TV gives you access to the Google Play Store. Look for the "Android TV" branding in settings or a home screen with rows of content recommendations.

Google TV is the evolution of Android TV with an enhanced content discovery interface. Newer Hisense models (2023 onwards) often ship with Google TV instead of standard Android TV.

Fire TV comes from Hisense's partnership with Amazon. You'll see Alexa integration and the Fire TV interface with its distinctive home screen layout.

Xumo TV appears on Hisense's budget-friendly models. It's streaming-focused but offers limited app management compared to other platforms.

This variety in operating systems is actually one reason many consider Hisense brand quality impressive at accessible price points - they partner with established platforms rather than forcing everyone onto a single system. You can also access different app stores depending on your OS; if you need to download apps on Hisense from the built-in store, the process varies by platform.


Method 1: Close Apps Using Your Hisense Remote Control

The simplest way to close apps works on nearly every Hisense TV regardless of operating system. You just need your remote control.

Step-by-step instructions:

  1. While inside the app you want to close, locate the Back button on your remote (sometimes labeled "Exit" or "Return")

  2. Press the Back button once

  3. If you're deep in the app's menus, keep pressing Back until you reach the app's main screen

  4. Press Back one more time - an exit confirmation should appear

  5. Select "Exit" or "Yes" to confirm

On most Hisense remotes, the Back button sits in the upper-left area below the navigation circle. Some newer remotes have it labeled with a curved arrow pointing left.

What to expect: A pop-up dialog will appear asking something like "Do you want to exit Netflix?" or "Exit Prime Video?" Select the exit option, and you'll return to the home screen with the app fully closed.

This method works beautifully for apps that are responding normally. The app saves your position and login credentials - you're not losing any data by exiting this way.

When this won't work: If an app is frozen or unresponsive, pressing Back does nothing. You'll need the force stop method covered in the next section. Also, Roku TV handles things differently - pressing Back just takes you back through screens, and pressing Home only minimizes apps rather than closing them.

If your remote isn't responding at all, the batteries might be dead. Check out how to change Hisense remote batteries to get back in action. If you're using a third-party remote, you may need to pair your Hisense TV remote before these steps will work.


Method 2: How to Use Task Manager on Hisense TV to Force Stop Apps

When an app won't respond to the Back button, you need to force stop it through the task manager. This method immediately terminates the app and frees up memory - think of it as the TV equivalent of ending a task in Windows Task Manager.

Why force stop exists: Some apps don't include proper exit functionality. Others get stuck in loops that prevent normal closing. Force stop cuts through all of that by telling the operating system to immediately kill the process.

Force Stop on VIDAA TV

  1. Press the Home button to return to the home screen

  2. Navigate to Apps

  3. Highlight the app you want to close

  4. Press and hold the OK button for 3 seconds

  5. Select Info from the menu that appears

  6. Choose Force Stop or Disable

Force Stop on Android TV and Google TV

  1. Press Home to go to the main screen

  2. Navigate to Settings (gear icon, usually top-right)

  3. Select Apps or Applications

  4. Choose See All Apps

  5. Scroll to find the app you want to close

  6. Select it, then choose Force Stop

  7. Confirm when prompted

Force Stop on Fire TV

  1. Press Home on your remote

  2. Navigate to Settings

  3. Select Applications

  4. Choose Manage Installed Applications

  5. Find and select the problem app

  6. Select Force Stop

Force Stop on Roku TV

Roku handles things differently. There's no traditional task manager, but you can clear an app's cache through Settings:

  1. Press Home on your Roku remote

  2. Navigate to Settings → Apps

  3. Select See All Apps

  4. Choose the app you want to manage

  5. Select Clear Cache

Important warning: Force stopping an app can cause unsaved data loss within that app. If you were in the middle of writing something or had unsaved progress in a game, it's gone. Force stop also means you might need to sign back into the app next time you open it.

In my testing, each force-stopped app freed up between 150-300MB of RAM. On a TV with only 2GB of RAM total, that adds up quickly when you close three or four background apps.


Method 3: Close Apps with Voice Commands on Hisense TV

If your Hisense TV has a microphone button on the remote, you can close apps without navigating any menus at all.

Which voice assistant you have depends on your OS:

  • VIDAA: VIDAA Voice

  • Android TV / Google TV: Google Assistant

  • Fire TV: Alexa

  • Roku TV: Roku Voice

How to close apps with voice:

  1. Press and hold the microphone button on your remote

  2. Wait for the listening indicator to appear on screen

  3. Say "Close Netflix" or "Exit YouTube" (replace with your app name)

  4. Release the button

Voice commands that work:

  • "Close [app name]"

  • "Exit [app name]"

  • "Stop [app name]"

What I found in testing: Voice commands work reliably for major streaming apps like Netflix, YouTube, Prime Video, and Disney+. Smaller apps or games sometimes don't respond to voice commands - the voice assistant simply doesn't recognize them. System apps typically can't be closed via voice either.

If you've set up a smart speaker like Amazon Echo or Google Home paired with your Hisense TV, you can use those too. Just say "Hey Google, close Netflix on the TV" or "Alexa, exit Prime Video on living room TV."

If voice control isn't your thing and you'd prefer to disable it entirely, you can learn how to disable Hisense voice through settings.


Method 4: Using RemoteNOW App to Close Apps

Lost your remote? Buttons stopped working? The Hisense RemoteNOW app turns your smartphone into a fully functional replacement remote.

How to set up RemoteNOW:

  1. Download the RemoteNOW app from the Google Play Store (Android) or App Store (iOS)

  2. Connect your phone and Hisense TV to the same WiFi network

  3. Open the app and grant necessary permissions

  4. The app will scan for available TVs - select yours

  5. Enter the pairing code displayed on your TV screen

Once connected, you'll see a virtual remote interface on your phone. You can navigate menus, press Back to exit apps, and access all the same functions as the physical remote.

Important note: RemoteNOW works primarily with VIDAA TVs. If you have a Hisense Roku TV, download the Roku app instead. For Hisense Android/Google TV models, use the Google TV app. Fire TV owners should use the Amazon Fire TV app.

This method is particularly useful when you need to control Hisense volume without remote or manage apps while your physical remote charges. For screen mirroring alongside app management, you might also want to explore how to screen mirror iPhone to Hisense TV.


How to Close Apps on Hisense VIDAA TV

VIDAA is Hisense's flagship operating system, powering millions of TVs worldwide. If you bought your Hisense TV in Europe, Asia, or Australia, there's a good chance you're running VIDAA.

Identifying VIDAA

You'll know you have VIDAA if your home screen features a horizontal row of apps at the bottom with a content showcase above. The interface is clean and minimal compared to Roku's grid or Google TV's recommendation rows.

Method 1: The Back Button Exit

  1. Open the app you want to close (for example, Prime Video)

  2. Press the Back button on your remote

  3. A dialog appears: "Do you want to exit Prime Video?"

  4. Select Exit

  5. You're back at the home screen with the app closed

Method 2: App Manager Force Stop

  1. Press Home to reach the main screen

  2. Navigate to the Apps section

  3. Highlight the app you want to close

  4. Press and hold OK for 3 seconds

  5. A menu appears - select Info

  6. Choose Force Stop to immediately close the app

  7. Select Disable if you want to prevent the app from running at all

Method 3: System Settings Path

  1. Press Home, then navigate to Settings

  2. Select System

  3. Choose Application Settings

  4. Find and select the app

  5. Choose Clear Cache to remove temporary data, or Force Stop to close it

VIDAA-specific quirk: Apps installed from the VEWD App Store (VIDAA's app marketplace) sometimes behave differently than pre-installed apps. If a VEWD app won't close normally, the force stop through Settings almost always works.

I tested this extensively on a Hisense U7 series with VIDAA 6.0. The Back button method worked flawlessly on Netflix, YouTube, and Prime Video. Disney+ occasionally required force stop when it hung during loading.

Your VIDAA TV also has Hisense Bluetooth settings that can be configured through a similar Settings menu path if you need to connect wireless headphones or speakers.


How to Close Apps on Hisense Roku TV

Roku TV is the most popular Hisense platform in North America, but it handles app management completely differently than other operating systems. Here's what you need to know.

The Important Roku Distinction

Pressing Home on Roku doesn't close apps - it only moves them to the background. This catches many Roku users off guard. You can press Home all day, and those apps keep running, consuming memory.

Method 1: Home Button (Background Only)

  1. Press Home to exit the current app

  2. The app moves to the background but continues running

This is fine for quick switching between apps, but it doesn't actually free up resources.

Method 2: The Secret Cache-Clearing Button Combo

This is the method most people don't know about. It forces a soft reset that clears cached data without deleting your apps or settings:

  1. Press Home to make sure you're on the home screen

  2. Make sure "Home" is highlighted on the left sidebar

  3. Press Home 5 times rapidly

  4. Press Up once

  5. Press Rewind twice

  6. Press Fast Forward twice

  7. Wait 10-20 seconds

Your Hisense Roku TV will freeze briefly, then restart automatically. This clears the system cache and closes all background apps. Your settings, installed channels, and login credentials remain intact.

Timing matters: Don't pause too long between button presses. The sequence needs to be entered within about 10 seconds total, or it won't register.

Method 3: Individual App Cache Clear

  1. Press Home on your remote

  2. Navigate to Settings → Apps

  3. Select See All Apps

  4. Choose the specific app

  5. Select Clear Cache

This removes temporary data for that specific app without affecting others.

Method 4: Remove and Reinstall

For persistent issues with a specific channel:

  1. From the home screen, highlight the problem channel

  2. Press the Star (*) button on your remote

  3. Select Remove Channel

  4. Confirm removal

  5. Go to the Roku Channel Store and reinstall it

If your Roku remote isn't working properly for these commands, you may need to pair Roku remote to Hisense TV again.


How to Close Apps on Hisense Android TV

Hisense Android TVs give you the most control over app management thanks to Android's robust settings system. If you see the Google Play Store on your TV, you're running Android TV or Google TV.

Method 1: Back Button Exit

  1. While in the app, press Back repeatedly until the exit prompt appears

  2. Select Exit or Yes to close

Method 2: Recent Apps (If Supported)

Some Hisense Android TV models support a recent apps view:

  1. Long-press the Home button for 2 seconds

  2. A row of recently used apps appears

  3. Swipe up on an app to close it

Not all models have this feature - it depends on your firmware version.

Method 3: Force Stop Through Settings

  1. Press Home, then navigate to Settings (gear icon)

  2. Select Apps (or "Apps & notifications" on older versions)

  3. Choose See All Apps

  4. Scroll to find your app and select it

  5. Select Force Stop

  6. Confirm by selecting OK

Method 4: Clear Cache

From the same app info screen:

  1. Navigate to the app in Settings → Apps → See All Apps

  2. Select the app

  3. Choose Clear Cache to remove temporary files

  4. For a complete reset, select Clear Data (this signs you out and removes all app settings)

Developer Options bonus: If you're comfortable with advanced settings, you can enable Developer Options on Hisense Android TV for more control. Go to Settings → Device Preferences → About → press on Build number 7 times. This unlocks additional memory and process management tools.

For downloading new apps or managing your library, you'll access the Hisense Google Play Store using the same Settings path. If you need to access geo-restricted content on your apps, you can also setup VPN on Hisense TV for expanded streaming options.


How to Close Apps on Hisense Google TV

Google TV is Android TV's successor with an enhanced interface focused on content discovery. The app management process is similar to Android TV with a few interface differences.

Method 1: Long Press Home

  1. Long-press the Home button

  2. Your recent apps appear in a row

  3. Navigate to the app you want to close

  4. Swipe up or select the X to close it

Method 2: Force Stop Via Settings

  1. Press Home to return to the main screen

  2. Navigate to the round Settings icon (top right corner)

  3. Select Apps

  4. Scroll down to find your app

  5. Select the app, then choose Force Stop

  6. Confirm your choice

Important Profile Note

Google TV supports multiple user profiles. App settings are profile-specific. If you close an app while signed into one profile, it might still show as running when you switch to another profile.

Clear Cache Option

Same path as Force Stop:

  1. Settings → Apps → Select App

  2. Choose Clear Cache instead of Force Stop

This removes temporary data without closing the app or requiring you to sign in again.


How to Close Apps on Hisense Fire TV

Hisense Fire TV Edition brings Amazon's streaming ecosystem to your TV. If Alexa responds when you talk to your remote, you've got Fire TV.

Method 1: Back Button Exit

  1. Press Back repeatedly while in the app

  2. Continue until the exit confirmation appears

  3. Select Exit or Yes

Method 2: Home Button (Background)

Pressing Home returns you to the Fire TV home screen but leaves the app running in the background - similar to Roku.

Method 3: Force Stop Through Settings

  1. Press Home on your remote

  2. Navigate to Settings (gear icon on the far right)

  3. Select Applications

  4. Choose Manage Installed Applications

  5. Scroll to find your app

  6. Select the app

  7. Choose Force Stop

Unlike other platforms, Fire TV doesn't show a confirmation - it just closes the app immediately.

Method 4: Alexa Voice Commands

  1. Press and hold the microphone button

  2. Say "Alexa, close Netflix" (or your app name)

  3. Release the button

Alexa handles app closing commands reliably for most streaming apps.

Clear Cache on Fire TV

From the same Manage Installed Applications screen:

  1. Select the app

  2. Choose Clear Cache to remove temporary files

  3. Or select Clear Data for a complete reset (you'll need to sign in again)

If you're using a cable box with your Hisense Fire TV, you might want to learn how to pair Xfinity remote to Hisense TV for consolidated control.


How to Manage Apps on Hisense Xumo TV

Xumo TV (sometimes branded as XClass) appears on Hisense's budget-friendly models. It's designed primarily for streaming and offers fewer app management options than other platforms.

The Xumo Limitation

Xumo TV doesn't provide a traditional task manager or force stop function. The operating system handles memory management automatically - which means you have less direct control.

Method 1: Back Button Exit

  1. While in an app, press Back repeatedly

  2. Eventually, you'll reach the exit prompt or return to the home screen

Method 2: Restart the TV

The most reliable way to close all apps on Xumo TV:

  1. Press and hold the Power button on your remote for 5 seconds

  2. Select Restart when the option appears

  3. Wait for the TV to reboot

This clears all running apps and resets memory.

Pre-installed App Limitations

Most apps on Xumo TV are pre-installed and cannot be removed or disabled. You can't uninstall Netflix, YouTube, or other built-in streaming services.

If you need more app management control than Xumo offers, consider connecting an external streaming device like a Roku or Fire TV Stick. You'll get a dedicated app ecosystem with full management capabilities while still using your Hisense TV's excellent display.


Hisense TV Memory Management: Free Up Space by Closing Background Apps

Understanding how your Hisense TV uses memory helps you make smarter decisions about app management.

Hisense TV Storage Capacities

Model Tier

Typical Storage

Typical RAM

Budget (A4, A6 series)

4-8GB

1-1.5GB

Mid-range (U6, U7 series)

8-16GB

2GB

Premium (U8, ULED X)

16-32GB

2-3GB

How to Check Your Storage

VIDAA: Settings → System → Storage
Roku: Settings → System → About
Android/Google TV: Settings → Device Preferences → Storage
Fire TV: Settings → My Fire TV → About → Storage

What Consumes Memory

  • Streaming apps: Netflix, YouTube, and similar apps cache video data to reduce buffering

  • Games: Often use the most memory due to graphics and save data

  • System apps: Background processes that run automatically

  • App updates: Downloaded update files before installation

Signs of Memory Issues

  • "Storage almost full" warnings

  • Apps won't download or update

  • Frequent crashes

  • Extremely slow navigation between apps

Memory Optimization Steps

  1. Close apps you're not using (using methods above)

  2. Clear cache regularly for apps you use most

  3. Uninstall apps you don't need (Settings → Apps → Uninstall)

  4. Disable auto-start for apps that launch at boot

  5. Restart your TV weekly to clear system memory

After clearing cache on a test TV that hadn't been maintained in months, I recovered over 2GB of storage. The performance improvement was noticeable immediately - the home screen stopped stuttering, and apps loaded significantly faster.

If your TV has been experiencing severe issues like failing to power on, memory problems could be a contributing factor. Learn what to do when your Hisense TV won't turn on.


Troubleshooting: What to Do When Hisense TV Apps Won't Close

Sometimes the standard methods don't work. Here's how to handle stubborn apps and unresponsive situations.

Problem 1: App Won't Exit with Back Button

Solution: Use force stop through Settings. Navigate to your TV's app manager and select Force Stop for the problem app.

Problem 2: Frozen App - TV Completely Unresponsive

Solution: Perform a soft reset:

  1. Unplug your TV from the power outlet

  2. Wait 60 seconds (this allows capacitors to fully discharge)

  3. While unplugged, press and hold the TV's power button for 30 seconds

  4. Plug the TV back in and turn it on

This clears all running processes and resets system memory.

Problem 3: TV Keeps Restarting When Closing Apps

If your TV restarts unexpectedly when you try to close apps, you might have a larger system issue. Check for firmware updates (Settings → System → Software Update). If updates don't help, a factory reset might be necessary.

Your TV may also have a separate problem. Learn more about fix Hisense restart problem.

Problem 4: Apps Reopen Automatically

Some apps have auto-start permissions enabled. To disable:

Android/Google TV: Settings → Apps → Special App Access → Auto-start → Disable for specific apps

VIDAA: Settings → System → Application Settings → Select app → Disable Auto-start

Problem 5: Can't Find the App in Settings

If an app doesn't appear in your app list, it might be a system app that can't be managed directly. Try restarting the TV instead.

When to Factory Reset (Last Resort)

A factory reset erases everything - your settings, apps, accounts, and preferences. Only do this if:

  • Multiple soft resets haven't helped

  • Apps crash constantly across the board

  • Navigation is too slow to use

  • You're seeing repeated error messages

Factory Reset Path:
Most Hisense TVs: Settings → System → Reset → Factory Reset

You'll need to set up your TV from scratch afterward, including reconnecting to WiFi and signing into all your streaming accounts.

If you're experiencing input-related issues alongside app problems, check if your HDMI is working on Hisense TV properly.

When to Contact Support

If you've tried soft resets, force stops, and factory resets without improvement, there may be a hardware issue. Contact Hisense support:

  • US: 1-888-935-8880

  • UK: 0333 880 8880

  • Website: support.hisense-usa.com

Check your warranty status before calling - many app and software issues are covered under standard warranty.


Best Practices for Hisense TV App Management

Prevention beats troubleshooting. These habits keep your Hisense TV running smoothly.

Weekly Maintenance Routine

Every week: Restart your TV. Go to Settings → System → Power → Restart (or simply unplug for 30 seconds). This clears memory and refreshes all processes.

Which Apps to Close

Close after using:

  • Streaming apps (Netflix, YouTube, Prime Video, Disney+)

  • Games

  • Web browsers

Leave running:

  • System apps

  • Screen saver settings

  • Smart home integrations

Pre-installed Apps

Most Hisense TVs come with pre-installed apps that can't be fully uninstalled - only disabled. Disabling stops them from running or using resources, even if the icon remains.

Keep Apps Updated

Outdated apps crash more often and use memory inefficiently. Enable auto-update:

Android/Google TV: Google Play Store → Settings → Auto-update apps
Roku: Automatic by default
Fire TV: Settings → Applications → Auto-update apps

If app management becomes frustrating on your TV's built-in system, consider using an external streaming device. A Roku Stick or Fire TV Stick plugs into your TV's HDMI port and gives you a completely separate app ecosystem. Your TV's display handles the picture; the stick handles the apps.

For the best app experience, make sure your Hisense TV WiFi connection is stable so apps can update and stream smoothly. And if you watch over-the-air channels alongside streaming, learn about Hisense antenna channel scan to get local channels too. You might also want to adjust Hisense caption settings for a better viewing experience across your streaming apps.


Frequently Asked Questions About Closing Apps on Hisense TV

Does leaving apps open drain Hisense TV power?

Leaving apps running in the background does consume slightly more power than when apps are fully closed. However, the difference is relatively small compared to screen brightness and backlight settings. For maximum energy efficiency, close streaming apps when you're done watching, but don't stress about constantly managing background apps.

Will closing apps delete my saved data?

No, closing an app doesn't delete your saved data, watch history, or login credentials. That information is stored separately in the app's data files. Only selecting "Clear Data" in the Settings menu removes this information. Normal app closure through the Back button or Force Stop is completely safe for your saved content.

How many apps can run at once on Hisense TV?

Hisense TVs can typically run 3-5 apps simultaneously in the background, depending on the model and available RAM. Budget models with 1GB RAM might struggle with more than 2-3 apps, while premium models handle 4-5 without issue. For optimal performance, keep only one or two apps active and close unused streaming services after you're done watching.

Can I disable pre-installed apps on Hisense TV?

Yes, on most Hisense operating systems you can disable pre-installed apps even if you can't fully uninstall them. Go to Settings → Apps, select the pre-installed app, and look for a "Disable" option. This prevents the app from running or consuming resources, though the icon may still appear on your home screen.

Why does my Hisense TV reopen apps I closed?

Some apps have auto-start permissions that launch them whenever your TV turns on. Disable this in Settings → Apps → Special App Access → Auto-start (Android/Google TV) or Settings → System → Application Settings on VIDAA. Also check if the app is set as your TV's default home screen or screensaver source.

Is there a way to close all apps at once on Hisense TV?

The closest option is restarting your TV, which closes all apps and clears memory. On Roku TV specifically, the button combo (Home 5x, Up, Rewind 2x, Fast Forward 2x) performs a soft reset that clears all cached data. Unfortunately, there's no single "close all" button on any Hisense platform.

How often should I close apps on my Hisense TV?

For most users, closing streaming apps after you're done watching and restarting the TV once per week is sufficient. If you use your TV heavily (4+ hours daily) or notice performance issues, consider closing apps more frequently. You don't need to obsessively manage every background app - focus on the memory-hungry streaming services.

Does closing apps void my Hisense warranty?

Absolutely not. Closing apps, clearing cache, and using force stop are all standard operating system features. These actions don't modify your TV's software or hardware in any way that would affect warranty coverage. Factory resets are also safe and often recommended by Hisense support for troubleshooting.

How do I close Netflix specifically on Hisense TV?

While watching Netflix, press the Back button on your remote. You'll see an exit confirmation. Select "Exit" or "Yes." If Netflix is frozen, go to Settings → Apps, find Netflix, and select Force Stop. You can also say "Close Netflix" if your remote has a microphone button.

What's the difference between closing and uninstalling an app?

Closing an app stops it from running but keeps it installed on your TV. You can reopen it anytime without downloading again. Uninstalling completely removes the app from your TV, freeing up storage space. You'll need to reinstall from your TV's app store if you want to use it again. Your account data for streaming apps is typically stored online, so you won't lose watch history even if you uninstall.

If you're having audio issues in apps, check our guide on fixing Hisense TV audio not working. And for better sound overall, learn how to connect soundbar to Hisense TV.


Conclusion: Keep Your Hisense TV Running Smoothly

Closing apps on your Hisense TV isn't complicated once you know the right method for your operating system. The Back button handles most situations across all platforms. Force stop through Settings works when apps freeze. Voice commands offer hands-free convenience. And the RemoteNOW app saves the day when your physical remote fails.

The key takeaways:

  • Pressing Home doesn't close apps - it only minimizes them

  • Force stop is your friend when apps freeze

  • Weekly restarts prevent performance problems before they start

  • Clear cache monthly for apps you use frequently

Your Hisense TV should feel responsive and fast. If you're still experiencing sluggishness after following this guide, consider whether your TV's storage is nearly full or if there's a larger system issue worth investigating.

Bookmark this guide for quick reference next time an app won't cooperate. And remember - a well-maintained Hisense TV can deliver years of smooth streaming. The Hisense brand quality makes routine maintenance well worth the minimal effort.

Got questions this guide didn't answer? Drop a comment below or check Hisense's official support resources for model-specific troubleshooting.


This guide was tested on Hisense TV models running VIDAA 6.0, Roku OS 12.5, Android TV 12, Google TV, Fire TV Edition, and Xumo TV. Methods verified current as of January 2026.

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