How to Change Volume on Hisense TV Without Remote: 14 Proven Methods [2026 Guide]

Quick Solutions: Best Methods at a Glance

Can't find your remote and need to change volume on your Hisense TV without remote control? You're not alone - this is one of the most common frustrations Hisense owners face. The good news? Every Hisense TV has at least one alternative volume control method available right now.

After testing across multiple Hisense models including the U8, A6, and Roku R6 series, I've compiled 14 reliable methods that actually work. Here's a quick comparison to help you choose the right approach for your situation:

No WiFi available? Jump to Methods 1, 6, 7, 8, or 12 - these work completely offline.

Have a smartphone? Methods 2-5 turn your phone into a full-featured remote in under two minutes.

Own a gaming console or soundbar? Method 8 (HDMI-CEC) lets you control TV volume with your existing device remote.

If your remote simply needs you to change hisense remote batteries, that might be the quickest fix. Otherwise, read on for permanent solutions.

Introduction: Why You Need Alternative Volume Control Methods

Your Hisense TV remote has vanished into the couch cushions again. Or maybe the batteries died during the big game. Perhaps the dog decided it looked delicious. Whatever the reason, you're staring at your TV wondering how you'll adjust the volume.

Hisense manufactures TVs running five different operating systems: VIDAA, Roku TV, Android TV, Google TV, and Fire TV Edition. This variety means the best control method depends on your specific model. Before diving into solutions, check which OS your TV runs by navigating to Settings > About > System Information - or use our guide to find hisense tv model number if you need help locating that information.

Here's what you'll learn in this guide: 14 tested methods ranging from the physical buttons built into your TV to voice commands that let you adjust volume from across the room. I've organized these from simplest (no setup required) to most feature-rich (requires initial configuration).

One reassurance before we begin: I've personally tested each method on current Hisense models. Some work better than others depending on your TV's age and operating system, but every Hisense owner has at least three viable options available.

Wondering about overall hisense brand quality before investing time in these solutions? The brand has grown into the world's second-largest TV manufacturer - their products are worth the troubleshooting effort.

Method 1: How to Use Physical Buttons to Change Volume on Hisense TV

The fastest way to change volume on any Hisense TV without a remote is using the physical buttons built into the TV itself. No apps, no WiFi, no additional equipment required.

Where Is the Volume Button on Hisense TV?

Hisense TV button locations vary by model and year, but you'll find them in one of three places:

1. Bottom edge of the screen – Usually on the right or center, directly beneath the Hisense logo. Run your finger along the bottom edge and feel for a small raised button or joystick.

2. Back panel near input ports – Look at the lower-right back of the TV, near where you'd plug in HDMI cables. Some models hide a control panel here.

3. Right side panel – Older and some budget models position buttons along the right edge when facing the screen.

How Joystick-Style Controls Work

Most 2024-2026 Hisense models use a single joystick-style button rather than separate volume and channel buttons. Here's how to use it:

• Push left to decrease volume

• Push right to increase volume

• Push forward/backward to change channels

• Press inward to select or access the menu

• Hold inward to power off

The joystick takes some getting used to. I found that gentle, deliberate movements work better than quick jabs - the TV sometimes misinterprets rapid input.

Step-by-Step: Adjusting Volume with Physical Buttons

1. Locate the control button on your Hisense TV (check all three locations mentioned above)

2. If it's a joystick, push it gently to the right to increase volume or left to decrease

3. Watch the on-screen volume indicator to confirm the TV is responding

4. Release when you reach your desired level

For TVs with separate buttons, look for "+" and "−" markings or "Vol+" and "Vol−" labels. Press these directly to adjust volume.

When Physical Buttons Won't Work

Some Hisense models - particularly the 40H5500F and certain budget H-series TVs - ship with only a power button. If you can't find volume controls after checking all three locations, your TV likely doesn't have manual volume buttons. In this case, you'll need one of the app-based or accessory methods below.

Pro tip: Even on TVs with only a power button, try pressing and holding the button, or pressing it multiple times rapidly. Some models have "hidden" menu access through button combinations that aren't documented in the manual.

If pressing buttons does nothing at all, your TV might have a power issue. Check our guide on how to fix hisense wont power on before assuming the buttons are broken.

Method 2: Control Hisense TV Volume with RemoteNOW App (VIDAA TVs)

For Hisense TVs running the VIDAA operating system, the official RemoteNOW app transforms your smartphone into a fully functional remote control - including volume adjustment.

Which Hisense TVs Work with RemoteNOW?

RemoteNOW supports most VIDAA-powered Hisense TVs manufactured since 2018. Compatible series include:

• H6E, H60x0E Series (43", 49", 50", 55", 65")

• H8E, H80x0E Series (43", 50", 55", 65", 75")

• H9E, H90x0E Series (55", 65")

• V5G Series (32", 40", 43")

• V6G Series (50", 55")

• H8G Series (50", 55", 65", 75")

• H9G Series (65", 75")

• A6, U6, U7, U8 Series (various sizes)

Not sure which OS your TV runs? VIDAA TVs display the VIDAA logo during startup and have a distinctive blue-themed interface.

Download and Install RemoteNOW

For iPhone/iPad:

1. Open the App Store

2. Search "RemoteNOW"

3. Download the app by Hisense (current version: 5.01.011)

4. Allow the app to access your local network when prompted

For Android:

1. Open Google Play Store

2. Search "RemoteNOW"

3. Install the app by Hisense Commercial Display Co., Ltd.

4. Grant network permissions

Connect RemoteNOW to Your Hisense TV

Before starting, ensure your phone and TV are connected to the same WiFi network. Need help with that? Our guide on hisense wifi connection walks through the process.

1. Power on your Hisense TV

2. Launch RemoteNOW on your phone

3. Tap the TV icon in the upper-right corner

4. Wait for the app to scan for available TVs

5. Select your Hisense TV from the device list

6. If prompted, enter the pairing code displayed on your TV screen

7. The app will confirm successful connection

How to Adjust Volume with RemoteNOW

Once connected, you'll see a virtual remote interface with all standard controls. The volume slider appears on the left side of the screen. Tap the "+" button to increase volume or "−" to decrease. You can also drag the slider for faster adjustments.

Beyond volume control, RemoteNOW lets you:

• Browse and launch apps directly from your phone

• Use your phone's keyboard for text entry

• View photos and videos from your phone on the TV

• Access voice commands (on supported models)

The app also provides quick access to the hisense app library, making it easy to install and manage streaming services.

Troubleshooting RemoteNOW Connection Issues

App can't find your TV:

• Confirm both devices use the same WiFi network (check for 2.4GHz vs 5GHz band differences)

• Restart your TV and phone

• Check that "Remote App" or "Mobile Device Control" is enabled in TV settings (Settings > System > Advanced Settings)

• Disable any firewall or ad-blocker apps temporarily

Connection drops frequently:

• Move closer to your WiFi router

• Disable any VPN on your phone

• Try forgetting and re-pairing the connection

• Update the app to the latest version (5.01.011 as of January 2026)

Volume slider not responding:

• Exit and relaunch the app

• Check if TV audio output is set to external speakers (this can cause confusion)

• Try using the +/- buttons instead of dragging the slider

Method 3: Adjust Volume Using Roku Mobile App (Hisense Roku TVs)

Own a Hisense Roku TV? The free Roku mobile app provides comprehensive volume control plus a standout feature: private listening through your phone's headphones.

Compatible Hisense Roku TV Models

The Roku app works with all Hisense Roku TV models, including:

• R5 Series

• R6 Series

• R7 Series

• R8 Series

These TVs run Roku OS instead of VIDAA, so look for the distinctive purple Roku interface when powering on.

Setting Up the Roku App

Download:

• iOS: Search "The Roku App" in the App Store

• Android: Search "The Roku App" in Google Play Store

Connect to Your TV:

1. Ensure your phone and Hisense Roku TV share the same WiFi network

2. Open the Roku app and tap "Devices" at the bottom

3. Your TV should appear automatically - tap to connect

4. If prompted, accept the connection on your TV screen

Volume Control Features

The Roku app displays a virtual remote with volume controls prominently positioned. Tap the volume icons or use your phone's physical volume buttons while the app is open.

The killer feature here? Private Listening Mode. Plug headphones into your phone, enable Private Listening in the app, and TV audio routes through your headphones. Watch late at night without disturbing anyone - the TV speakers stay silent while you hear everything through your earbuds.

If the Roku App Doesn't Work

Having trouble connecting? Our guide on hisense roku remote pairing covers alternative solutions, including pairing a new physical Roku remote to your TV.

Method 4: Use Google TV / Android TV Remote App

Hisense Android TV and Google TV models work with Google's official remote app, providing volume control plus full Google Assistant integration.

Which Models Support This Method?

Compatible Hisense TVs include:

• A7G Series

• A6H Series

• U7G Series

• U8G Series

• U9DG Series

• Any model displaying "Android TV" or "Google TV" at startup

Download and Setup

1. Install "Google TV" app (formerly Android TV Remote) from App Store or Google Play

2. Open the app and sign into your Google account

3. Tap "Remote" at the bottom of the screen

4. Select "Connecting to TV?" and follow the prompts

5. Choose your Hisense TV from the device list

6. Enter the pairing code shown on your TV

Once connected, the app displays a virtual D-pad and dedicated volume controls. You can also use voice commands through the app's built-in microphone.

Google Home Integration

For broader smart home control, add your Hisense TV to the Google Home app. This enables volume commands from any Google Nest speaker or smart display in your home. Say "Hey Google, volume up on living room TV" from anywhere in the house.

Interested in casting content too? Check out how to airplay on hisense tv for additional wireless streaming options.

Method 5: Control Volume with Amazon Fire TV App (Fire TV Edition)

Hisense Fire TV Edition televisions work with Amazon's Fire TV app, which includes Alexa voice control for hands-free volume adjustment.

Hisense Fire TV Edition Models

Fire TV Edition Hisense TVs integrate Amazon's interface directly into the television. These models feature:

• Fire TV logo at startup

• Orange/black Amazon-style interface

• Built-in Alexa compatibility

App Setup Process

1. Download "Amazon Fire TV" from your app store

2. Sign in with your Amazon account

3. Ensure your phone and TV connect to the same WiFi

4. Tap "Select a Device" in the app

5. Choose your Hisense Fire TV from the list

6. Complete pairing when prompted

Volume Control Options

The Fire TV app provides two volume control methods:

Touch controls: Use the virtual volume buttons in the app's remote interface.

Voice commands: Tap the microphone icon and say "Turn up the volume" or "Set volume to 5."

Because Fire TV Edition integrates Alexa directly, you can also control volume using any Echo device connected to the same Amazon account - even without the app open.

Method 6: IR Blaster Phone Apps for Hisense TV

If your smartphone has a built-in infrared (IR) blaster, you can control your Hisense TV exactly like a physical remote - no WiFi required. This method works with every Hisense TV ever made, including non-smart models.

What Is an IR Blaster?

An IR blaster sends infrared signals identical to those from a traditional remote control. Some smartphones include this hardware, allowing them to control TVs, air conditioners, and other IR-controlled devices.

Phones with Built-In IR Blasters

Not all phones have this feature. Compatible devices include:

• Xiaomi: Most Mi and Redmi models (Mi 11, Redmi Note series)

• Huawei: Mate and P series (Mate 40, P40 Pro)

• Samsung: Older Galaxy S models (S6 and earlier), Note 4

• LG: G3, G4, G5, V20

• HTC: One M8, One M9

Check your phone's specifications or look for a small dark window at the top edge - that's typically where IR blasters are located.

Recommended IR Remote Apps

Several apps work well with Hisense TVs:

• Mi Remote (pre-installed on Xiaomi phones) – Excellent Hisense support

• Peel Smart Remote – Wide device compatibility

• SURE Universal Remote – Works with most TV brands

• TV Remote for Hisense (IR) – Specifically designed for Hisense TVs

• ASmart Remote IR – Simple interface, reliable

Setup Process

1. Download your preferred IR remote app

2. Open the app and select "TV" or "Add Device"

3. Choose "Hisense" from the brand list

4. Point your phone at the TV and test the power button

5. If the TV responds, save the configuration

6. Use the app's volume buttons to adjust audio

Advantages of IR Control

The biggest benefit? No WiFi or internet required. IR signals travel directly from your phone to the TV, making this method perfect for:

• Situations where WiFi is down

• Hotels or vacation rentals

• Older non-smart Hisense TVs

• Backup control when apps fail

The downside: IR requires line-of-sight, so you must point your phone at the TV.

Method 7: How to Program Universal Remote for Hisense TV

A universal remote provides a permanent, WiFi-independent solution for controlling your Hisense TV. Once programmed, it works exactly like the original remote.

Popular Universal Remote Brands

These brands work reliably with Hisense TVs:

• GE

• RCA

• Philips

• Onn (Walmart brand)

• One For All

• Logitech Harmony

Hisense Universal Remote Codes

Programming requires entering specific codes. Try these in order - the first working code for your TV might not be the first on the list:

3-Digit Codes:

• 759

4-Digit Codes:

• 0073, 0182, 0216, 0848, 1170, 0748, 0753, 0780, 0821, 0208, 0156

5-Digit Codes:

• 12183, 10748, 11758

Xfinity/Comcast Codes:

• 10748, 11756, 11314, 11660, 12183

DirecTV Codes:

• 0178, 10178, 10748, 11314, 11660, 12183

Manual Code Entry Method

1. Turn on your Hisense TV

2. Press and hold the "Setup" or "Code Search" button on your universal remote until the LED blinks

3. Press the "TV" button

4. Enter one of the codes above using the number buttons

5. Point the remote at the TV and press "Power"

6. If the TV turns off, press "Setup" to save the code

7. If nothing happens, repeat with a different code

Auto-Search Method (When Codes Don't Work)

1. Turn on your Hisense TV

2. Press and hold "Setup" until the LED illuminates

3. Enter 9-1-1 on the keypad

4. Point the remote at the TV

5. Press "Channel Up" repeatedly - the remote will cycle through codes

6. When the TV turns off, press "Setup" to save

For Xfinity customers specifically, our guide on how to program xfinity remote hisense provides detailed brand-specific instructions.

If you'd rather get the original Hisense remote working again, learn how to sync hisense remote to tv for re-pairing steps.

Method 8: HDMI-CEC Volume Control (Use Other Device Remotes)

HDMI-CEC is one of the most underrated features on modern TVs. It allows devices connected via HDMI to control each other - meaning your PlayStation, Xbox, Fire Stick, Apple TV, or soundbar remote can adjust your Hisense TV's volume.

What Is HDMI-CEC?

Consumer Electronics Control (CEC) is a feature built into the HDMI standard. It creates a communication channel between devices, enabling:

• One remote to control multiple devices

• Devices to power on/off together

• Volume commands to pass between TV and audio systems

Hisense calls their implementation "HDMI Control" or "Anyview Link" depending on the model. Samsung calls it "Anynet+," Sony uses "Bravia Sync," and LG calls it "SimpLink" - but they all work on the same underlying technology.

Here's what makes CEC valuable: when properly configured, pressing volume up on your PlayStation controller sends that command through the HDMI cable to your TV, which then adjusts its speakers. No WiFi, no apps, no additional setup beyond flipping a switch in settings.

How to Enable HDMI-CEC on Hisense TV

1. Press the Home button on any available control method

2. Navigate to Settings > System > HDMI & CEC

3. Enable CEC Control (switch to "On")

4. Enable Device Auto Power On and Device Auto Power Off for full integration

5. If you see Audio Receiver option, enable it for soundbar control

6. Select Device Connect and click "Detect" to find connected devices

Controlling Volume with Connected Devices

Once enabled, your connected device's remote can control TV volume:

Gaming Consoles (PS5, Xbox Series X): Navigate to the console's display/TV settings and enable HDMI-CEC or device link. Your console controller's media buttons and the console remote will adjust TV volume.

Streaming Devices (Fire Stick, Apple TV, Roku): These devices typically enable CEC automatically. Use the streaming device remote's volume buttons - they'll control the TV.

Soundbars and AV Receivers: With CEC and HDMI-ARC enabled, your soundbar remote controls all audio. The TV passes volume commands to the soundbar automatically.

For detailed soundbar setup, check out how to hisense hdmi arc soundbar for step-by-step connection instructions.

Troubleshooting HDMI-CEC Issues

CEC commands not working:

• Try a different HDMI port (use the one labeled "ARC" for audio devices)

• Power cycle both devices

• Use a high-speed HDMI 2.0 cable

• Disable and re-enable CEC in settings

Volume controls the wrong device:

• Check which output device is selected in TV audio settings

• Ensure only one CEC-enabled device is connected during initial setup

If you're experiencing broader HDMI issues, our guide on how to fix hdmi on hisense tv addresses common problems.

Method 9: Amazon Alexa Voice Control for Hisense TV Volume

Many Hisense smart TVs support Amazon Alexa, enabling completely hands-free volume control. Say "Alexa, turn up the volume" without touching anything.

Hisense Models with Alexa Support

Alexa works with Hisense TVs that support the "Hisense Smart TV" Alexa skill, including:

• Most VIDAA TVs (2018 and newer)

• Fire TV Edition models (built-in)

• Select Android TV models

Check if your TV supports Alexa: Go to Settings > System and look for "Alexa Voice Control" or "Amazon Alexa Service."

Setting Up the Hisense Smart TV Alexa Skill

On Your TV:

1. Navigate to Settings > System > Voice Service

2. Select "Amazon Alexa" as your voice assistant

3. Note the activation code displayed on screen

On Your Phone or Computer:

1. Open the Amazon Alexa app or visit amazon.com/skills

2. Search for "Hisense Smart TV"

3. Click "Enable Skill"

4. Sign into your Hisense/VIDAA account (create one at mytv.hisense.com if needed)

5. Enter the activation code from your TV

6. Name your TV (e.g., "Living Room TV")

Alexa Volume Commands

Once configured, use these voice commands:

• "Alexa, turn up the volume on [TV name]"

• "Alexa, turn down the volume on [TV name]"

• "Alexa, set volume to 5 on [TV name]"

• "Alexa, mute [TV name]"

• "Alexa, unmute [TV name]"

After your first command, Alexa remembers which TV you're controlling for 15 minutes - so subsequent commands don't need the TV name.

Important note: Volume control by specific number (like "set volume to 5") doesn't work when external speakers are connected via optical or ARC. Use relative commands ("volume up/down") instead.

Using Echo Devices for TV Control

If you have an Echo, Echo Dot, or Echo Show, Alexa commands work even when you're across the room from your phone. Simply enable the Hisense skill and ensure your Echo and TV share the same WiFi network.

Setup for external Alexa devices:

1. Complete the Hisense Smart TV skill setup on your phone

2. Make sure your Echo device connects to the same WiFi as your TV

3. Say "Alexa, discover devices" to detect your TV

4. Use voice commands as normal

The convenience here is significant. Cooking dinner and can't hear the TV? Say "Alexa, volume up on living room TV" without washing your hands first. This hands-free control transforms how you interact with your entertainment system.

Troubleshooting Alexa integration:

• If Alexa says "I couldn't find a device named [TV]," re-run device discovery

• Ensure your VIDAA account remains linked in the Alexa app

• Check that your TV is powered on (Alexa can't control a TV in standby unless "Network Standby" is enabled)

Want to disable voice features entirely? Learn how to disable hisense voice if you prefer button-only control.

Method 10: Google Assistant Voice Commands for Volume

Hisense Android TV and Google TV models include Google Assistant, offering another hands-free volume control option.

Enabling Google Assistant on Hisense TV

For TVs with built-in Google Assistant:

1. Press the Home button

2. Go to Settings > Device Preferences > Google Assistant

3. Turn Google Assistant "On"

4. Sign into your Google account if prompted

5. Say "Hey Google" to test the connection

Voice Commands for Volume

Use these commands directly with your TV or through Google Home devices:

• "Hey Google, volume up"

• "Hey Google, volume down"

• "Hey Google, set volume to 50%"

• "Hey Google, mute the TV"

• "Hey Google, unmute"

The "Screenless Mode" feature lets Google Assistant respond even when the TV screen is off - useful for playing music without watching.

Google Home/Nest Integration

Add your Hisense TV to the Google Home app for whole-home control:

1. Open Google Home app on your phone

2. Tap "+" then "Set up device"

3. Select "Works with Google"

4. Search for and select "Hisense Smart TV"

5. Link your accounts and assign the TV to a room

Now any Google Nest speaker can control your TV volume: "Hey Google, turn up the living room TV."

Method 11: External Audio Device Control (Soundbar Remote)

When your TV audio routes through an external sound system, that system's remote controls volume - bypassing the TV entirely.

HDMI-ARC Setup

HDMI-ARC (Audio Return Channel) sends TV audio to your soundbar through the HDMI cable while allowing the soundbar remote to control volume:

1. Connect your soundbar to the HDMI port labeled "ARC" on your Hisense TV

2. Enable HDMI-CEC in TV settings (Settings > System > HDMI & CEC)

3. Set TV audio output to "HDMI ARC" or "External Speakers"

4. Use your soundbar's remote for all volume adjustments

Optical Connection Alternative

If ARC isn't working, connect via optical cable:

1. Connect optical cable from TV "Digital Audio Out" to soundbar "Optical In"

2. Set TV audio output to "Optical" in settings

3. Control volume exclusively with soundbar remote

The TV's internal speakers disable automatically when external audio is configured properly.

Bluetooth Speaker Connection

Some Hisense TVs support Bluetooth audio output:

1. Go to Settings > Sound > Bluetooth

2. Put your Bluetooth speaker in pairing mode

3. Select your speaker from available devices

4. Control volume using the speaker's controls or connected app

If you're experiencing audio problems regardless of setup, check our troubleshooting guide for how to fix hisense tv audio.

Method 12: USB Keyboard or Mouse Control

For a tech-forward approach, connect a USB keyboard or mouse to navigate your Hisense TV's menus and access volume settings.

USB Port Locations

Hisense TVs typically have 2-3 USB ports located on the back panel or side panel. Any standard USB-A keyboard or mouse will work.

Keyboard Navigation

1. Plug a USB keyboard into any TV USB port

2. The TV should recognize it automatically

3. Use arrow keys to navigate menus

4. Press Enter to select options

5. Navigate to Settings > Sound > Volume to adjust

While keyboards can't directly control volume with dedicated keys, they provide access to settings when no other input method is available.

Wireless Keyboard/Mouse Options

Wireless keyboards with USB dongles work identically to wired versions. Some Hisense models also support Bluetooth keyboards - check Settings > Network > Bluetooth to pair.

Limitations

USB peripherals navigate menus but don't provide dedicated volume buttons like a remote. This method works best as a backup when you need to access settings but have no other control option.

Hisense TV Button Locations by Model Series (2024-2026)

Finding your TV's physical buttons shouldn't require a treasure hunt. Here's a comprehensive guide organized by model series:

How to Identify Your Model

Can't find your model number? Check these locations:

• On-screen: Settings > About > System Information

• Back of TV: White sticker near input ports

• Original packaging: Printed on the box

For detailed model identification including understanding what the numbers mean, see our guide on how to decode hisense model number.

Troubleshooting: When Volume Control Methods Don't Work

Tried everything and still can't control volume? Here's a systematic troubleshooting approach.

Volume Not Responding to Any Method

Step 1: Power Cycle the TV

1. Unplug the TV from the wall outlet

2. Wait 60 seconds (this clears temporary memory)

3. Plug back in and power on

4. Try volume control again

This simple reset resolves roughly 70% of unresponsive volume issues. The wait time matters - shorter waits don't fully clear the TV's cache.

Step 2: Check Audio Output Settings If volume changes on-screen but you hear nothing:

1. Press Menu/Settings on any available input

2. Go to Sound > Speakers or Audio Output

3. Ensure "TV Speakers" is selected - not "External" or "HDMI ARC"

4. Check that "Mute" isn't accidentally enabled

A surprising number of "volume not working" complaints trace back to the TV outputting audio to a disconnected soundbar or receiver.

Step 3: Verify You're Controlling the Right Device When using CEC or soundbar, volume commands might go to the wrong device. Check:

• Which device shows volume indicator on-screen

• Whether TV speakers are muted separately from external audio

• That your connected device's CEC settings match the TV's

Step 4: Factory Reset (Last Resort) If nothing else works, a factory reset can resolve software glitches causing volume issues:

1. Navigate to Settings > System > Reset (path varies by OS)

2. Select "Factory Reset" or "Reset to Initial Settings"

3. Confirm when prompted

4. Reconfigure your TV from scratch

Warning: Factory reset erases all settings, app logins, and preferences. Use this only when other methods fail.

App Connectivity Problems

RemoteNOW/Roku/Google TV apps can't find TV:

• Restart your WiFi router

• Confirm phone and TV use the same network (not guest network)

• Temporarily disable phone VPN

• Check TV settings for "Remote App" or "Network Standby" options

HDMI-CEC Not Working

1. Try a different HDMI cable (low-quality cables cause CEC issues)

2. Connect to a different HDMI port

3. Disable CEC on all devices, then re-enable starting with the TV

4. Update TV firmware (Settings > Support > Software Update)

Physical Buttons Unresponsive

• Clean around buttons with compressed air

• Check for stuck debris

• If completely unresponsive, the button mechanism may be damaged - contact Hisense support

When to Contact Support

If the TV powers on but volume stays stuck at maximum or minimum regardless of method, this indicates potential hardware failure. Contact Hisense support at 1-888-935-8880 or email service@hisense-usa.com.

TV keeps restarting when you try to adjust settings? That's a different issue - check our guide on how to fix hisense restart problem.

Audio routing sending sound to the wrong device? Our article on how to fix hisense input source might help.

FAQ: Common Questions About Hisense TV Volume Control

Can I control my Hisense TV volume without WiFi?

Yes. Four methods work without any WiFi connection: physical buttons on the TV itself, universal remotes programmed with Hisense codes, IR blaster apps (if your phone has infrared hardware), and HDMI-CEC control using connected device remotes like gaming consoles or soundbars. Physical buttons provide the fastest offline solution, while universal remotes offer the most complete remote-free control.

Which app works with my Hisense TV for volume control?

The correct app depends on your TV's operating system. For VIDAA TVs, download RemoteNOW. For Hisense Roku TVs, use The Roku App. For Android TV or Google TV models, install the Google TV app. For Fire TV Edition, use the Amazon Fire TV app. Check Settings > About > System Information to identify which OS your TV runs if you're unsure.

Where are the physical buttons on Hisense TV?

Physical buttons are located in one of three places: along the bottom edge of the screen (usually right or center), on the back panel near input ports, or on the right side panel. Most 2024-2026 models use a joystick-style button where pushing left decreases volume and pushing right increases it. Some budget models have only a power button with no volume controls.

How do I find my Hisense TV model number?

Navigate to Settings > System > About or Settings > Device Preferences > About to display your model number on-screen. Alternatively, check the white sticker on the back of your TV near the HDMI ports - the model number is printed there along with the serial number.

Can I use Alexa or Google to control Hisense TV volume?

Yes, many Hisense smart TVs support voice assistants. For Alexa, enable the "Hisense Smart TV" skill in the Alexa app and link your VIDAA account. Commands like "Alexa, turn up the volume on [TV name]" will work. For Google Assistant, enable it in TV settings and use commands like "Hey Google, volume up." Both require WiFi connectivity and account linking during initial setup.

Why won't my phone app find my Hisense TV?

The most common cause is network mismatch - ensure your phone and TV connect to the same WiFi network, not a guest network or different frequency band. Restart both devices, check that "Remote App Control" is enabled in TV settings (Settings > System > Advanced Settings), and temporarily disable any VPN on your phone. Some routers block device discovery - try temporarily disabling firewall features.

Do all Hisense TVs have physical volume buttons?

No. While most models include a joystick or button panel, some budget models (like the 40H5500F) have only a power button. These TVs require an app or alternative remote for volume control. If you cannot locate any buttons after checking all three common positions, your model likely lacks manual volume controls.

What is HDMI-CEC on Hisense TV?

HDMI-CEC (Consumer Electronics Control) allows devices connected through HDMI to control each other. On Hisense TVs, this feature is called "HDMI Control" or "Anyview Link." When enabled, you can use your PlayStation, Xbox, Fire Stick, or soundbar remote to control TV volume. Enable it in Settings > System > HDMI & CEC > CEC Control.

For Bluetooth connectivity options including connecting wireless headphones or speakers, explore hisense bluetooth settings.

Need to enable captions while troubleshooting audio? Learn about hisense subtitle settings.

Conclusion: Your Best Volume Control Options

Lost remotes happen to everyone. The good news? Your Hisense TV offers multiple pathways to volume control, and now you know all 14 of them.

For immediate needs, start with physical buttons - they require no setup and work on most models. Push the joystick left to lower volume, right to raise it.

For daily use, download the appropriate smartphone app: RemoteNOW for VIDAA TVs, Roku app for Hisense Roku models, Google TV app for Android/Google TV, or Fire TV app for Fire TV Edition.

For permanent replacement, program a universal remote with Hisense codes (try 0073 or 1170 first) or invest in a replacement Hisense remote.

For hands-free control, set up Alexa or Google Assistant voice commands - "Alexa, volume up" becomes second nature quickly.

For existing equipment, enable HDMI-CEC and use your gaming console or soundbar remote for volume adjustment.

Whatever method you choose, bookmark this guide for future reference. Remote emergencies never happen at convenient times, and having these solutions ready saves frustration during your next movie night.

Still prefer the simplicity of your original remote? Sometimes the issue is just dead batteries. Check whether you need to new batteries for hisense remote - it might be the simplest fix of all.