Introduction: Why Your Hisense TV Sounds "Off" Out of the Box
You unboxed your new Hisense TV, marveled at the stunning picture quality, and then... the audio fell flat. Dialogue sounds distant. Action scenes lack punch. Music feels thin and lifeless. You're not imagining things - this is exactly how most Hisense TVs ship from the factory.
Here's what's happening: Hisense configures default audio settings conservatively. The reasoning makes sense from a manufacturing standpoint - settings that work acceptably in any environment, from cramped apartments to open-concept living rooms, without risking distortion or customer complaints. But "acceptably" isn't what you paid for.
The good news? Your Hisense TV likely has far more audio capability than you're experiencing. Premium models like the U8N and U9N feature Dolby Atmos decoding with up-firing speakers. Mid-range sets include DTS support and surround sound processing. Even budget A-series models offer a five-band equalizer and multiple sound modes that can dramatically transform your listening experience.
The complication is that Hisense manufactures TVs running four completely different operating systems - Roku TV, Google TV, VIDAA, and Fire TV. Each platform organizes audio settings differently, uses different terminology, and hides features in different menu locations. A guide written for Google TV won't help you navigate a Roku TV, and vice versa.
This guide covers every Hisense platform and model from 2024-2026. Whether you own a budget A4K, a mid-range U7N, or the flagship U9N, you'll find specific menu paths, optimal settings, and troubleshooting solutions here. While you've likely already adjusted your hisense tv picture settings for the best visual experience, the audio side often gets neglected - and that's where most owners miss out on their TV's full potential.
By the time you finish this guide, you'll know exactly how to:
Navigate to sound settings on your specific platform
Choose the right sound mode for different content types
Configure custom equalizer presets for movies, music, and gaming
Enable Dolby Atmos and configure surround sound
Connect and optimize external audio devices
Troubleshoot common audio problems
Let's get your Hisense TV sounding the way it should.
How to Access Sound Settings on Every Hisense TV Platform
Before adjusting anything, you need to find your TV's audio menu. The path varies significantly depending on which operating system your Hisense runs - and guessing wrong leads to frustration.
To adjust the sound on your Hisense TV:
Press the Home or Menu button on your remote
Navigate to Settings (gear icon)
Select Sound, Audio, or Display & Sound (varies by platform)
Choose Sound Mode to select a preset (Standard, Theater, Music)
Select Advanced Settings or Equalizer for custom adjustments
Adjust individual frequency bands or enable features like Dialogue Enhancement
Press Back or Exit to save changes
The fastest way to identify your operating system is to examine your home screen. Google TV displays a row of apps with a prominent "For You" tab. Roku TV shows a purple-accented grid with channel tiles. VIDAA presents a clean horizontal menu bar across the bottom. Fire TV features Amazon's distinctive orange-highlighted interface with Alexa integration.
If you're still getting started with hisense and aren't sure which platform you have, check the original packaging or look at your remote - Roku remotes have purple buttons, Fire TV remotes show Alexa icons, and Google TV remotes feature a dedicated Google Assistant button.
Hisense Roku TV Sound Settings Path
Roku TV organizes audio settings intuitively. Press the Home button, scroll to Settings, then select Audio. You'll find these key options:
Audio Mode: Controls the overall sound processing approach
Volume Mode: Includes Leveling (consistent volume across content) and Night mode (compressed dynamic range)
Audio Output: Selects between TV speakers, HDMI ARC, or optical
Advanced Audio Settings: Houses equalizer controls
For quick access during playback, press the asterisk (*) button on your Roku remote. This opens an audio options overlay without leaving your content - perfect for switching between sound modes while watching.
Hisense Google TV Sound Settings Path
Google TV models (including the U7N, U8N, and U9N series) use Android's settings structure. Press the Settings button on your remote or navigate to the gear icon in the top-right corner.
Follow this path: Settings → Display & Sound → Sound → Advanced Settings
Within Advanced Settings, you'll find the equalizer, Dolby Atmos toggle, dialogue enhancement, and digital audio output options. The menu structure feels more technical than Roku's, but offers finer control over individual parameters.
Google TV also lets you access sound settings during playback. Press the Settings button while content plays and select the speaker icon for quick adjustments.
Hisense VIDAA Sound Settings Path
VIDAA is Hisense's proprietary smart TV platform, found on many A-series and some international models. Press Menu on your remote, then navigate to Settings → Sound.
VIDAA organizes audio into logical categories:
Sound Mode: Presets like Standard, Theater, Music, Speech, and Late Night
Equalizer: Five-band frequency control
Advanced Audio Settings: Dialogue enhancement, surround processing, output configuration
Many VIDAA remotes include a dedicated Sound button that cycles through modes without entering menus. This shortcut makes it easy to switch between Movie and Speech modes during a single viewing session.
Hisense Fire TV Sound Settings Path
Fire TV models (including the U6N series for 2025-2026) use Amazon's interface. Press the Home button, navigate to Settings (gear icon at far right), then select Display & Sounds → Audio.
Fire TV's audio menu emphasizes compatibility with Echo devices and Alexa. You'll find options for Dolby Digital output, surround sound, and dialogue enhancement alongside standard TV audio controls.
For troubleshooting, Fire TV includes a useful Audio Test function under Settings → Display & Sounds → Audio → Audio Test. This verifies your speakers work correctly before you start adjusting settings.
Important note: If your sound settings appear greyed out or inaccessible, check whether external audio is connected. Some options disable automatically when the TV detects a soundbar or receiver. Menu structures may also change with firmware updates, so consider hisense tv firmware update if your screens look different than described.
Hisense TV Sound Modes Explained: Choosing the Right Preset
Every Hisense TV includes preset sound modes designed to optimize audio for different content. Understanding what each mode actually does - not just what it's named - helps you make better choices.
The best sound setting for Hisense TV depends on your content. Use Standard mode for everyday viewing, Theater mode for movies and streaming, Music mode for audio accuracy, Speech mode for news and dialogue-heavy shows, and Game mode for low-latency gaming. Late Night mode prevents loud commercials during quiet viewing.
Standard Mode
Standard Mode provides the most neutral audio profile. The TV applies minimal processing, keeping bass, mids, and treble balanced without emphasizing any frequency range.
This mode works well for everyday TV viewing - news, talk shows, sitcoms, and general browsing where you want clear, uncolored sound. When you're unsure which mode to choose, Standard is the safest default.
Theater Mode (Movie Mode)
Theater Mode enhances the cinematic experience. The TV boosts bass frequencies for impact during explosions and action sequences, widens the perceived soundstage, and may enable Dolby or DTS processing if your model supports it.
I've noticed Theater mode can make dialogue slightly harder to hear during quiet scenes - the bass boost creates competition for the mid-range frequencies where voices live. If you're watching dialogue-heavy dramas, this tradeoff matters.
Music Mode
Music Mode prioritizes frequency accuracy over enhancement effects. The equalizer flattens to reproduce recordings more faithfully, and surround processing typically disables.
Musicians and audiophiles often prefer this mode because it doesn't artificially color the sound. I tested this extensively with streaming services like Spotify and Tidal, and the difference from Standard mode is immediately noticeable - vocals sound more natural, and instrument separation improves.
Speech Mode (News/Clear Voice)
Speech Mode boosts mid-range frequencies where human voice lives - roughly 1kHz to 4kHz. Background sounds and bass get reduced, making dialogue cut through more clearly.
This mode works excellently for news broadcasts, podcasts, documentaries, and dialogue-heavy dramas. If you frequently struggle to hear what actors are saying, try Speech mode before adjusting the equalizer.
Sports Mode
Sports Mode balances commentary clarity with crowd atmosphere. The TV preserves announcer intelligibility while allowing stadium ambiance to feel immersive.
Some models add a slight reverb effect to simulate arena acoustics. The result feels more "present" during live broadcasts - like you're actually at the game rather than watching through a screen.
Game Mode Audio
When you enable hisense tv game mode, the TV prioritizes reducing input lag for both video and audio. This matters critically for competitive gaming where milliseconds determine wins and losses.
The tradeoff? Audio quality may sound slightly thinner because the TV bypasses enhancement processing to minimize delay. For competitive shooters and fighting games, accept this tradeoff. For immersive single-player adventures, consider disabling Game Mode and enjoying the fuller sound processing.
Night Mode (Late Night)
Night Mode compresses dynamic range, bringing loud sounds down and quiet sounds up. Explosions won't wake sleeping family members, while whispered dialogue remains audible without cranking volume.
This mode also prevents the jarring volume jump when commercials interrupt streaming content. I've found it essential for late-night viewing sessions where consistent volume matters more than cinematic impact.
Sound Mode Comparison Table
Mode | Best For | Audio Characteristics | Potential Drawbacks |
|---|---|---|---|
Standard | Everyday TV, general viewing | Neutral, balanced | May lack impact for movies |
Theater | Movies, streaming films | Enhanced bass, wide soundstage | Dialogue can get buried |
Music | Music streaming, concerts | Accurate, flat response | Less exciting for video |
Speech | News, talk shows, dramas | Boosted mid-range, reduced bass | Thin-sounding for action |
Sports | Live sports broadcasts | Commentary clarity + atmosphere | Reverb may sound artificial |
Game | Competitive gaming | Low latency | Reduced audio processing |
Night | Late-night viewing | Compressed dynamics | Lacks cinematic punch |
Hisense TV Equalizer Settings: Custom Audio Optimization Guide
The equalizer gives you surgical control over your TV's audio - but most people either ignore it entirely or make things worse by boosting everything. Here's how to use it effectively.
Hisense TVs typically offer a five-band equalizer controlling these frequency ranges:
100Hz (Bass/Sub-bass)
This is the foundation of sound. It controls rumble, explosions, bass drums, and deep musical tones. Boosting adds impact and warmth to action movies. Too much creates muddy, boomy audio that overwhelms dialogue and mid-range instruments.
Recommended range: -2 to +3 depending on content and room acoustics
500Hz (Low-mids)
The "body" of sound lives here. This range contains warmth and fullness in voices and instruments. Too much sounds boxy and muddy. Too little sounds thin and hollow.
Recommended range: -2 to +1
1.5kHz (Mids)
This is the critical voice frequency range. Human speech intelligibility depends heavily on this band. Boosting helps dialogue cut through; cutting makes speech recede.
Recommended range: 0 to +3 for better dialogue clarity
5kHz (Presence)
Detail and clarity live here. This range adds definition to consonants, cymbal shimmer, and acoustic guitar brightness. Too much creates harsh, fatiguing sound. TV speakers often struggle to reproduce this range cleanly at high boost levels.
Recommended range: -1 to +2
10kHz (Treble/Air)
The "sparkle" frequencies. This band controls brightness, air, and the sense of openness in audio. Boosting adds crispness; cutting sounds duller but potentially smoother.
Recommended range: -2 to +2
Ready-to-Use Equalizer Presets
Here are five presets I've tested extensively across multiple Hisense models:
Balanced Everyday Preset
Frequency | Setting |
|---|---|
100Hz | 0 |
500Hz | 0 |
1.5kHz | +1 |
5kHz | 0 |
10kHz | 0 |
A gentle enhancement curve that slightly improves dialogue clarity while preserving natural sound balance. Use this as your daily driver.
Action Movie Preset
Frequency | Setting |
|---|---|
100Hz | +3 |
500Hz | 0 |
1.5kHz | +2 |
5kHz | +1 |
10kHz | 0 |
Enhanced bass for explosions and impact, with boosted mids to keep dialogue intelligible during chaos. The slight presence bump adds detail to sound effects.
Dialogue/Documentary Preset
Frequency | Setting |
|---|---|
100Hz | -1 |
500Hz | 0 |
1.5kHz | +3 |
5kHz | +1 |
10kHz | 0 |
Focused entirely on voice clarity. Reduced bass prevents rumble from masking speech. Works excellently for news, interviews, and dialogue-heavy content.
Music Listening Preset
Frequency | Setting |
|---|---|
100Hz | +2 |
500Hz | 0 |
1.5kHz | 0 |
5kHz | +1 |
10kHz | +2 |
A gentle "smile curve" that adds warmth (bass) and sparkle (treble) while keeping the midrange flat for accurate vocal reproduction. If your TV speakers sound thin with music, this helps.
Gaming Preset
Frequency | Setting |
|---|---|
100Hz | +1 |
500Hz | 0 |
1.5kHz | +1 |
5kHz | +2 |
10kHz | +1 |
Emphasizes the presence range where directional audio cues live - footsteps, reloads, environmental sounds. The slight bass boost adds impact without overwhelming spatial information.
Common Equalizer Mistakes to Avoid
Boosting everything equally: If you raise all bands by the same amount, you're just making the TV louder with more distortion. The equalizer shapes relative balance between frequencies - boost some, cut others.
Extreme settings: TV speakers have physical limitations. Boosting bass to +8 or +10 causes distortion, not more bass. The drivers simply can't reproduce those frequencies at high levels.
Ignoring your room: Hard surfaces (tile, glass, bare walls) reflect high frequencies, making treble sound harsh. Cut 5kHz and 10kHz slightly. Carpeted rooms with soft furniture absorb highs - boost them back.
If you're boosting all frequencies to compensate for low volume, you might have a separate issue. Check our guide on how to boost hisense tv sound properly before over-adjusting the equalizer.
Dolby Atmos and Surround Sound Setup on Hisense TV
Dolby Atmos transforms your audio experience by adding a height dimension - sounds can seem to come from above, creating genuine three-dimensional immersion. Many Hisense owners never enable this feature because the option appears greyed out or they don't understand the requirements.
Does Hisense TV have Dolby Atmos? Yes, but support varies by model. Premium sets like the U7N, U8N, and U9N feature built-in Dolby Atmos processing with up-firing speakers that create overhead sound effects. Budget models like the A4K and A6K series can pass Atmos audio to compatible soundbars but don't process it internally.
To enable Dolby Atmos on Hisense TV:
Press Menu or Settings on your remote
Navigate to Sound or Display & Sound
Find Dolby Atmos or Surround Sound option
Toggle Dolby Atmos to ON
Set Digital Audio Out to Auto or Passthrough
If greyed out, ensure you're playing Atmos-compatible content
For soundbars, connect via HDMI eARC port
Enabling Dolby Atmos by Platform
Google TV (U7N/U8N/U9N): Navigate to Settings → Display & Sound → Sound → Advanced Settings → Dolby Atmos and toggle ON.
VIDAA: Go to Settings → Sound and look for the Dolby Atmos toggle. Enable it directly.
Roku TV: Access Settings → Audio → Streaming Audio Format and select Auto or Dolby. Roku automatically enables Atmos passthrough when available.
Fire TV: Navigate to Settings → Display & Sounds → Audio and enable Dolby Atmos. Fire TV models also support Alexa voice control - try "Alexa, enable Dolby Atmos."
Why Dolby Atmos Appears Greyed Out
This frustrates many users, but there's usually a logical explanation:
Content doesn't include Atmos audio: Not every movie or show has Atmos tracks. Netflix, Disney+, Apple TV+, and Prime Video offer Atmos on select titles - look for the Atmos badge.
Digital Audio Out set to PCM: PCM forces the TV to decode audio internally and output as basic stereo. Change to Auto or Passthrough.
Your TV model doesn't support Atmos decoding: Budget models only support Atmos passthrough to external devices.
Firmware needs updating: Hisense has released updates enabling Atmos features on some models.
Atmos Passthrough for Soundbars
To pass Dolby Atmos to an external soundbar, you'll need to connect soundbar to hisense tv using the HDMI eARC port with a certified High-Speed HDMI 2.1 cable.
True Dolby Atmos passthrough requires:
eARC connection (enhanced Audio Return Channel) - standard ARC limits bandwidth and may downgrade Atmos to Dolby Digital Plus
High-speed HDMI 2.1 cable connecting TV to soundbar
Digital Audio Out set to Passthrough (not PCM or Dolby Digital)
Connect your soundbar to the HDMI port labeled "eARC" (usually HDMI 1 or HDMI 3 depending on model). If you only see "ARC" without the "e," your TV supports basic Audio Return Channel but may not pass lossless Atmos - you'll get Dolby Digital Plus instead, which still sounds excellent but isn't technically "true" Atmos.
Streaming Services Supporting Dolby Atmos
Service | Atmos Support | Requirements |
|---|---|---|
Netflix | Yes | Premium plan, Atmos-capable device |
Disney+ | Yes | Select titles, any subscription |
Apple TV+ | Yes | Most original content |
Amazon Prime Video | Yes | Select titles |
HBO Max | Yes | Select titles |
Peacock | Limited | Premium tier only |
Note: Even with Atmos enabled, you won't hear enhanced audio unless the specific content includes an Atmos track. The Atmos badge appears in content details when available.
If Atmos processing causes audio synchronization issues, you may need to hisense tv audio out of sync adjustment using the Lip Sync setting.
How to Make Dialogue Clearer on Hisense TV
Unclear dialogue is the single most common TV audio complaint. You turn up volume to hear whispered conversations, then scramble for the remote when explosions shake your walls. This back-and-forth exhausts viewers and ruins immersion.
Why does dialogue sound unclear on Hisense TVs? Movies mix speech to a dedicated center channel that TV stereo speakers struggle to reproduce accurately. The actors' voices compete with bass effects and surround ambiance, all crammed into two small drivers pointing sideways or downward. Enable Dialogue Enhancement in Sound settings, use Speech mode, and boost the 1.5kHz equalizer band to improve voice clarity.
Here's a multi-layered approach to fixing dialogue issues:
Step 1: Enable Dialogue Enhancement
Most Hisense TVs include a dedicated feature for boosting speech frequencies. Navigate to Settings → Sound → Advanced Audio Settings and look for Dialogue Enhancement, Clear Voice, or Voice Zoom.
Toggle this feature ON and test with dialogue-heavy content. The effect is often dramatic - speech pops forward in the mix while music and effects recede slightly.
Step 2: Switch to Speech/News Mode
If you're watching news, documentaries, or talk-heavy dramas, Speech mode (sometimes called News or Clear Voice mode) provides instant improvement. This preset boosts mid-range frequencies where human voice lives.
The tradeoff is reduced bass impact - action scenes won't feel as punchy. For mixed viewing, I switch modes based on content rather than leaving Speech enabled permanently.
Step 3: Adjust the Equalizer
Use the Dialogue/Documentary preset from Section 4, or manually boost the 1.5kHz band by +2 to +3. This frequency range contains most speech intelligibility information.
Cutting 100Hz slightly also helps by reducing bass competition for speaker output - your TV's small drivers have limited power, and bass frequencies consume disproportionate energy.
Step 4: Enable Night/Late Night Mode
Night Mode compresses dynamic range, which accomplishes two things: it prevents explosions from being painfully loud AND raises the relative volume of quiet dialogue. This compression brings everything closer together in perceived loudness.
For many viewers, Night Mode alone solves the dialogue problem without requiring any other adjustments.
Step 5: Check Audio Format Settings
If your TV receives 5.1 surround audio but outputs to stereo speakers, the center channel (where dialogue lives) may not play correctly. Navigate to Digital Audio Out settings and try switching to PCM. This forces stereo mixdown and ensures dialogue reaches your speakers.
When Built-in Speakers Aren't Enough
Sometimes TV speakers simply can't deliver clear dialogue regardless of settings. The physics work against you - small drivers, positioned for thin aesthetics rather than optimal audio, pointing away from your ears.
If dialogue remains unclear despite these adjustments, the TV speakers may be fundamentally insufficient for your needs. Consider better sound for hisense through a dedicated soundbar with a center channel driver specifically designed for voice reproduction. Even budget soundbars dramatically improve dialogue clarity compared to built-in TV speakers.
Hisense TV Audio Output Settings: PCM vs Bitstream Explained
The Digital Audio Out setting confuses many users, but understanding it prevents compatibility issues and ensures you're getting the best possible sound quality for your setup.
What's the difference between PCM and Bitstream?
Setting | Best For | Audio Quality | Compatibility |
|---|---|---|---|
PCM | TV speakers, basic soundbars | Decoded by TV | Universal |
Bitstream | Dolby/DTS soundbars | Decoded by soundbar | Requires capable device |
Passthrough | Atmos soundbars/receivers | Highest (lossless) | Requires eARC |
Auto | Most setups | Varies | Negotiates automatically |
PCM (Pulse Code Modulation)
PCM is uncompressed digital audio - the TV decodes any surround format internally and outputs basic two-channel audio. This works universally because every audio device accepts PCM.
Use PCM when:
You're using TV speakers (no external audio)
Your soundbar is basic and doesn't support Dolby/DTS decoding
You're experiencing compatibility issues with other settings
Audio plays from some sources but not others
Bitstream (Dolby Digital/DTS)
Bitstream sends the compressed audio stream directly to your external device without decoding. Your soundbar or receiver then handles the decoding.
Use Bitstream when:
Your soundbar supports Dolby Digital or DTS decoding
You want your external device's processing (which is often superior)
You're using optical audio output (which only carries compressed formats)
Passthrough
Passthrough sends audio completely unmodified - no decoding, no conversion. This preserves lossless formats like Dolby TrueHD and Dolby Atmos.
Use Passthrough when:
Your soundbar or receiver supports Dolby Atmos
You have an eARC connection (required for lossless passthrough)
You want the highest quality audio possible
Auto
Auto lets the TV negotiate with connected devices and choose the appropriate format. This works well for most setups but can sometimes cause issues if negotiation fails.
Optical vs HDMI ARC Limitations
If you're using optical (TOSLINK) connection rather than HDMI ARC, understand these limitations:
Optical supports up to 5.1 Dolby Digital or DTS
Optical cannot carry Dolby Atmos or lossless audio
Optical bandwidth maxes at compressed surround
For hisense arc soundbar setups supporting higher-quality audio, HDMI ARC or eARC is mandatory. Optical works as a backup but sacrifices audio quality.
Bluetooth Audio Warning
Bluetooth audio introduces latency - the delay between on-screen action and corresponding sound. This causes visible lip-sync issues during video playback.
Use Bluetooth only for casual music listening when you're not watching the screen. For video content, always prefer wired connections (HDMI ARC, optical) or address the latency using your TV's Lip Sync adjustment setting.
How to Connect a Soundbar to Your Hisense TV (HDMI ARC/eARC)
External audio dramatically improves your Hisense TV experience. Even budget soundbars outperform built-in speakers for dialogue clarity, bass response, and overall presence.
To connect a soundbar to Hisense TV via HDMI ARC:
Locate the HDMI ARC port on your TV (usually HDMI 2 or 3, labeled "ARC")
Connect an HDMI cable from TV's ARC port to soundbar's HDMI OUT (ARC) port
Enable HDMI-CEC in TV Settings (Settings → System → HDMI-CEC → ON)
Set Audio Output to External Speakers or ARC (Settings → Sound → Audio Output)
Enable CEC on your soundbar per its instructions
Test volume control with TV remote
HDMI ARC Setup Step-by-Step
First, identify the correct port on your Hisense TV. Look at the HDMI ports on the back or side panel - one should be labeled "HDMI 2 (ARC)" or similar. The "ARC" designation is critical; regular HDMI ports won't return audio to your soundbar.
Connect a high-speed HDMI cable from this port to your soundbar's HDMI OUT or HDMI ARC port. Don't use the soundbar's HDMI IN ports - those accept audio from source devices, not from the TV.
Next, enable HDMI-CEC on your TV. This feature allows devices to communicate and control each other. Navigate to Settings → System → HDMI-CEC and ensure it's enabled. Hisense may label this as "CEC Control" or "Device Control" depending on model.
eARC Setup for Lossless Audio
If your TV and soundbar both support eARC (enhanced Audio Return Channel), you can pass lossless audio formats including Dolby TrueHD and uncompressed Dolby Atmos.
eARC requirements:
HDMI port labeled specifically as "eARC" (not just "ARC")
High-speed HDMI 2.1 cable rated for 48Gbps
eARC-capable soundbar or receiver
Digital Audio Out set to Passthrough
The setup process mirrors standard ARC connection, but audio quality improves significantly for supported content.
Optical Connection Alternative
If HDMI ARC causes issues or your soundbar lacks ARC support, optical (TOSLINK) provides reliable backup:
Locate the Optical or Digital Audio Out port on your TV
Connect an optical cable to your soundbar's optical input
Set TV Audio Output to Optical or Digital Audio Out
Set Digital Audio Format to Dolby Digital (optical doesn't support PCM surround)
Optical audio is limited to compressed 5.1 surround - no Atmos, no lossless formats. But reliability is excellent, and sound quality remains quite good for most content.
Bluetooth Soundbar Pairing
For wireless convenience (with latency tradeoffs):
Put your soundbar in Bluetooth pairing mode (consult soundbar manual)
Navigate to TV Settings → Bluetooth or Remotes & Accessories
Select Add Accessory or Pair New Device
Choose your soundbar from the list of available devices
Remember: Bluetooth introduces audio delay. Use the TV's Lip Sync or Audio Delay setting to compensate, or accept that video and audio won't match perfectly.
Troubleshooting Soundbar Connection
No sound through soundbar:
Verify cables are in ARC-labeled ports (both TV and soundbar)
Check that Audio Output is set to ARC/External, not TV Speakers
Enable HDMI-CEC on both devices
Try detecting devices: Settings → System → HDMI-CEC → Device List → Detect
Sound plays from TV speakers instead:
TV may have defaulted back to internal speakers
Navigate to Audio Output and reselect ARC/External
Intermittent audio dropouts:
Replace HDMI cable with certified high-speed cable
Check for loose connections at both ends
Try different HDMI port if available
If audio plays but doesn't match the video, you may need to fix hisense audio delay using the Lip Sync setting in your TV's audio menu.
Platform-Specific Audio Optimization Tips
Each Hisense operating system offers unique audio features beyond the universal settings. Knowing these platform-specific options helps you extract maximum performance.
Hisense Roku TV Exclusive Features
Private Listening: Roku's killer feature for late-night viewing. Download the Roku app on your smartphone, connect headphones to your phone, and audio routes through your mobile device while the TV plays silently. Zero Bluetooth latency issues because audio streams over WiFi.
Volume Leveling: Found in Settings → Audio → Volume Mode → Leveling. This automatically normalizes volume across different content and commercial breaks. Enabling this alongside Night mode creates the most consistent listening experience.
Sound Settings Button Shortcut: Many Roku remotes have a dedicated asterisk (*) button. Pressing this during playback opens audio options immediately - no menu navigation required.
Headphone Mode: When headphones connect via the Roku app, the TV can continue showing video while only audio goes to your headphones. Perfect for exercising on a treadmill while others sleep.
Roku's audio interface feels the most user-friendly of all platforms. Settings are clearly labeled, and accessing them mid-content requires minimal button presses.
Hisense Google TV Exclusive Features
Google Assistant Audio Commands: Say "Hey Google, set volume to 50%" or "Hey Google, mute TV" for hands-free control. You can also ask "Hey Google, what's this song?" when music plays.
App-Specific Audio Settings: Some streaming apps on Google TV maintain their own audio preferences. Netflix and Disney+ sometimes override TV settings with their internal audio configurations. If sound behaves differently in specific apps, check the app's own settings menu.
System Sounds: Navigate to Settings → Device Preferences → Sound to control system notification volume separately from content volume. Useful if you want menu clicks audible but not blaring.
Night Sound: Google TV's implementation of dynamic range compression. Access via Settings → Display & Sound → Sound → Night Sound.
Google TV's audio menu structure runs deeper than other platforms, requiring more navigation. But the granular control rewards those willing to explore.
Hisense VIDAA Exclusive Features
Dedicated Sound Button: Many VIDAA remotes include a physical Sound button. Pressing it cycles through sound modes (Standard → Theater → Music → Speech → Late Night) without entering any menu. This is genuinely the fastest way to change modes across any platform.
Direct Equalizer Access: VIDAA's equalizer is easier to reach than on other platforms - fewer menu levels to navigate.
Sound Mode Persistence: VIDAA remembers your sound mode selection per input. Your streaming apps can use Theater mode while your cable box defaults to Standard - automatically switching when you change inputs.
VIDAA lacks some smart features of Google TV and Roku, but its audio implementation is straightforward and responsive.
Hisense Fire TV Exclusive Features
Echo Device Integration: If you own Echo speakers, Fire TV can output audio to them instead of TV speakers. Navigate to Settings → Display & Sounds → Audio → Home Theater System and link your Echo devices.
Alexa Audio Commands: "Alexa, volume up" and "Alexa, mute" work natively. You can also say "Alexa, play music on TV speakers" to route Amazon Music directly.
Audio Test Function: Fire TV includes a speaker diagnostic tool under Settings → Display & Sounds → Audio → Audio Test. This confirms your speakers work correctly before you start troubleshooting settings.
Accessibility Audio: Fire TV's accessibility features are robust, including VoiceView screen reader and audio descriptions. Find these under Settings → Accessibility.
Fire TV audio integration with Amazon's ecosystem is seamless if you're already invested in Echo devices. The platform handles transitions between TV speakers and Echo output smoothly.
Some VIDAA remotes include dedicated buttons - one of several hisense remote shortcuts that make audio adjustment faster than navigating menus. If firmware updates change menu structures, consider keeping tv up to date to access the latest features and navigation paths.
Best Gaming Audio Settings for Hisense TV
Gaming audio demands different optimization than movies or music. Latency matters. Directional cues matter. The right settings provide competitive advantage in multiplayer games and deeper immersion in single-player adventures.
Best gaming audio settings for Hisense TV:
Enable Game Mode for lowest input lag
Set Digital Audio Out to PCM or Passthrough (depending on headset)
Disable Dolby Atmos processing if using console's 3D audio
Use EQ: 100Hz +1, 500Hz 0, 1.5kHz +1, 5kHz +2, 10kHz +1
For competitive gaming, disable all audio enhancements
Avoid Bluetooth headphones (latency issues)
Understanding Game Mode Audio
For competitive gaming where milliseconds matter, hisense input lag reduction through Game Mode is essential - but understand this affects audio processing too.
When Game Mode enables, your TV bypasses audio enhancement processing to minimize delay between on-screen action and corresponding sound. You might notice audio sounds slightly thinner or less processed compared to other modes.
This tradeoff makes sense for competitive shooters and fighting games where reaction time determines victory. The few milliseconds saved in audio processing contribute to overall input response improvement.
Gaming Equalizer Recommendations
Competitive FPS Preset (Call of Duty, Fortnite, Apex Legends):
Frequency | Setting | Purpose |
|---|---|---|
100Hz | 0 | Prevents bass from masking footsteps |
500Hz | 0 | Neutral body |
1.5kHz | +1 | Voice chat clarity |
5kHz | +3 | Footsteps and reloads |
10kHz | +1 | Environmental detail |
The presence range (5kHz) is critical for directional audio cues. Boosting this frequency makes footsteps, weapon switches, and environmental sounds more distinct and localizable.
Immersive Single-Player Preset (God of War, Zelda, RPGs):
Frequency | Setting | Purpose |
|---|---|---|
100Hz | +2 | Impact and atmosphere |
500Hz | +1 | Musical warmth |
1.5kHz | +1 | Dialogue clarity |
5kHz | +1 | Detail |
10kHz | +1 | Ambiance |
For story-driven games, latency matters less than immersion. You can disable Game Mode and enjoy fuller audio processing, or use the above preset with Game Mode enabled for balanced performance.
Console-Specific Coordination
PlayStation 5 Tempest Audio: PS5 includes its own 3D audio processing. If you're using Sony's Tempest Audio through headphones connected to the DualSense controller, set your TV's Digital Audio Out to Passthrough. This prevents double-processing where both TV and console attempt spatial audio.
Xbox Series X Spatial Sound: Similar situation - Xbox offers Windows Sonic, Dolby Atmos for Headphones, and DTS:X options. If using Xbox's spatial sound, set TV audio to Passthrough to avoid conflicts.
General Rule: Only one device should process spatial audio. If your console handles 3D sound, the TV should pass audio untouched. If your TV handles spatial processing, disable console-side effects.
Gaming Headphone Considerations
Wired through controller: Zero TV audio settings matter - audio routes directly from console to headphones.
Wired through TV: Use the TV's headphone jack (if available) or USB audio adapter. Set Audio Output to Headphones when connected.
Wireless Bluetooth: Avoid for competitive gaming. Bluetooth introduces 40-200ms latency depending on codec - enough to noticeably desynchronize audio from video. You'll hear footsteps after seeing the enemy.
Wireless USB dongle (dedicated gaming headsets): These typically use proprietary low-latency connections. Set TV Audio Output to USB Audio if this option appears.
For gaming audio sync issues specifically, check our dedicated troubleshooting resources for audio synchronization problems.
How to Fix Common Hisense TV Sound Problems
Sound problems frustrate viewers, but most issues have straightforward solutions. Here's a systematic approach to diagnosing and fixing Hisense audio issues.
To fix no sound on Hisense TV:
Check the mute button on remote and TV
Press Volume Up to ensure volume isn't at zero
Verify Audio Output is set to TV Speakers (Settings → Sound → Audio Output)
Power cycle: Unplug TV for 60 seconds, then reconnect
Check HDMI/optical cable connections if using external audio
Update TV firmware to latest version
Reset audio settings to default if issues persist
No Sound At All
This is the most alarming issue - picture works fine, but complete silence.
Step 1: Check the obvious. Press the mute button (sometimes twice - toggle on, then off). Check that volume is above zero. These account for a surprising percentage of "no sound" reports.
Step 2: Verify audio output settings. If someone connected a soundbar and later removed it, the TV might still be trying to output to external speakers. Navigate to Settings → Sound → Audio Output and ensure TV Speakers is selected.
Step 3: Power cycle the TV. Unplug from the wall (not just remote power-off), wait 60 seconds, and reconnect. This clears temporary software glitches that can disable audio.
Step 4: Check source device. If watching through cable box, streaming stick, or game console, the issue might originate there. Test with a different input or try the TV's built-in streaming apps.
Step 5: Run speaker test. Navigate to Settings → Support → Self Diagnosis → Sound Test (exact path varies by platform). If test tone plays, speakers work - the problem is settings or source-related.
Volume Not Working
Remote presses don't change volume, or volume is stuck.
Step 1: Replace remote batteries. Weak batteries cause intermittent response, and volume buttons often fail first.
Step 2: Test with TV panel buttons. Most Hisense TVs have physical buttons on the frame. If panel buttons work but remote doesn't, the remote needs attention.
Step 3: Check if Bluetooth audio is connected. The TV might be sending audio to paired headphones or speakers. Navigate to Settings → Bluetooth and disconnect any paired audio devices.
Step 4: Verify CEC settings. If a soundbar is connected, CEC might be routing volume commands there. Check HDMI-CEC settings and soundbar status.
Audio Delay/Lip Sync Issues
You see actors' lips move, then hear words slightly later. This desynchronization breaks immersion.
Causes:
Audio processing takes longer than video processing
HDMI handshake delays between devices
Bluetooth latency with wireless audio
Fixes:
Step 1: Enable Lip Sync or Audio Delay adjustment. Navigate to Settings → Sound → Advanced Settings and look for lip sync options. Adjust until audio matches video.
Step 2: Try PCM audio output. Some audio formats require more decoding time. Switching to PCM eliminates this variable.
Step 3: Disable audio enhancements. Surround processing, dialogue enhancement, and equalizer all add processing time. Disable temporarily to test if delay improves.
Step 4: For Bluetooth audio, understand that some delay is inherent. Wired connections eliminate this problem entirely.
Muffled or Distorted Sound
Audio plays but sounds unclear, like speaking through cloth.
Step 1: Reset equalizer to flat. Extreme EQ settings, especially boosted bass, cause distortion on TV speakers.
Step 2: Disable surround effects. Virtual surround processing can create phase issues that make audio sound hollow.
Step 3: Try different sound mode. Switch to Standard or Speech mode and test if clarity improves.
Step 4: Check for physical obstruction. If your TV is recessed into a cabinet or pushed against a wall, sound may be reflecting poorly. Even slight repositioning can help.
Intermittent Audio Cutouts
Sound works, then cuts out briefly, then returns.
Step 1: Check cable connections. Loose HDMI cables cause intermittent handshake failures. Reseat connections at both ends.
Step 2: Try different HDMI cable. Some cables develop internal breaks that cause intermittent signal loss.
Step 3: Test with different input source. If cutouts only happen with one device (like a streaming stick), the device or its cable is likely culprit.
Step 4: Update firmware. Audio dropout bugs occasionally appear in firmware and get patched in updates.
External Audio Not Working (ARC Issues)
Soundbar connected but no audio passes through.
If you experience these issues only with streaming apps, you may have a different problem. Check our guide on hisense tv apps not working for app-specific troubleshooting. For Netflix-specific audio issues, see hisense netflix no sound.
How to Reset Hisense TV Sound Settings to Default
Sometimes the fastest fix is starting fresh. Resetting audio settings returns everything to factory defaults without erasing your apps, accounts, or WiFi configuration.
To reset Hisense TV sound settings:
Press the Home or Menu button on your remote
Navigate to Settings
Select Sound or Display & Sound
Scroll to the bottom of the audio menu
Choose Reset to Default or Reset Audio Settings
Confirm when prompted
Reconfigure your preferred sound mode and equalizer after reset
Platform-Specific Reset Paths
Roku TV: Settings → Audio → Reset Audio Settings
Roku provides the cleanest reset experience - one option that only affects audio, clearly labeled.
Google TV: Settings → Device Preferences → Sound → Reset
On some Google TV models, navigate to Settings → Display & Sound → Sound → Reset to Default.
VIDAA: Settings → Sound → Reset to Default
Located at the bottom of the Sound menu.
Fire TV: Settings → Display & Sounds → Audio → Restore Defaults
Fire TV reset is straightforward but may require scrolling to find the option.
What Gets Reset
Audio reset affects:
Equalizer settings (returns to flat/neutral)
Sound mode selection (returns to Standard)
Volume levels (returns to default, usually moderate)
Audio output selection (may return to TV Speakers)
Dolby Atmos toggle (may return to Auto or Off)
Dialogue enhancement (returns to Off or default level)
Audio reset does NOT affect:
WiFi configuration
Installed apps
Account logins
Picture settings
System settings
Paired Bluetooth devices (usually)
Post-Reset Reconfiguration Checklist
After resetting, work through these settings:
Audio Output: Select TV Speakers or ARC (depending on your setup)
Sound Mode: Choose your preferred preset (Standard, Theater, etc.)
Equalizer: Apply your custom preset if you had one saved
Dialogue Enhancement: Enable if you used it
Dolby Atmos: Re-enable if your model supports it
Digital Audio Out: Set to appropriate format for your external audio
When to Reset vs. Factory Reset
Audio Reset (Preferred): Use when audio settings cause problems but other TV functions work correctly. This is surgical - affects only sound.
Factory Reset (Last Resort): Erases everything and returns TV to out-of-box state. Requires re-setup of WiFi, accounts, and all preferences. Only use when audio reset doesn't help AND other troubleshooting fails.
A factory reset will erase all settings and apps, requiring you to go through setting up from scratch - only use this as a last resort.
Hisense TV Model Audio Capabilities Reference
Not all Hisense TVs have the same audio capabilities. Understanding what your specific model supports prevents frustration when settings appear greyed out or features don't work as expected.
Model Audio Capability Matrix
Model Series | Speaker Config | Dolby Atmos Decode | eARC Support | Built-in Subwoofer | Power Output |
|---|---|---|---|---|---|
U9N (2024-2025) | 4.1.2 to 5.1.2 ch | Yes | Yes | Yes | Up to 100W |
U8N/U8QG (2024-2025) | 4.1.2 ch | Yes | Yes | Yes | 82W |
U7N/U7QG (2024-2025) | 2.1.2 ch | Yes | Yes | Yes | 60W |
U6N (2024-2025) | 2.1 ch | Passthrough only | Yes | Yes | 30W |
A7K (2024) | 2.0 ch | Passthrough only | Yes (ARC) | No | 20W |
A6K (2023-2024) | 2.0 ch | Passthrough only | ARC only | No | 16W |
A4K (2023-2024) | 2.0 ch | Passthrough only | ARC only | No | 14W |
Premium Models (U8N, U9N Series)
The U9N represents Hisense's audio flagship. With 4.1.2 to 5.1.2 channel speaker arrays depending on screen size, these TVs rival entry-level soundbars.
What's special: The U9N's audio system produces genuine surround immersion through side-firing and up-firing speakers. Dolby Atmos processing creates convincing height effects from built-in hardware. Most users won't need external audio unless pursuing dedicated home theater quality.
The U8N delivers genuinely impressive audio for a TV. The 2.1.2 system produces a wide soundstage with overhead effects. Dialogue clarity technology makes speech intelligible even during action scenes.
Mid-Range Models (U7N Series)
The U7N can actually produce overhead Atmos effects through its up-firing speakers - a significant upgrade from budget models. For users who don't want a soundbar, this represents the sweet spot of price-to-performance.
Gaming audio benefits from low-latency processing combined with decent 60W power output. The 2.1.2 configuration handles explosions and ambient sound well.
Budget Models (A-Series)
Budget A-series models have fundamental audio limitations. With 2.0 stereo speakers outputting 14-20W, these TVs handle dialogue and basic content but lack bass impact and surround capability.
Recommendation: If you own an A-series TV and care about audio quality, budget for an external soundbar. Even a $100 soundbar dramatically outperforms built-in A-series speakers. Check our guide on the best soundbar for hisense budget TVs for affordable recommendations.
For a broader understanding of the hisense brand overview, including their TV lineup philosophy and manufacturing approach, we have a dedicated resource.
How to Find Your Model Number
Not sure which model you own? Here's how to check:
Check TV settings: Navigate to Settings → About or Settings → System → About to find model information
Check the TV frame: Many Hisense TVs have model numbers printed on the bezel edge or back panel
Check original packaging: Model number appears prominently on the box
Use the serial number: Hisense support can identify your model from serial number
Frequently Asked Questions: Hisense TV Sound Settings
How do I reset my Hisense TV sound settings?
To reset Hisense TV sound settings, go to Settings → Sound (or Display & Sound) → scroll to bottom → select "Reset to Default" → confirm. This restores equalizer, sound mode, and output settings to factory defaults without affecting other TV settings or apps.
Why does dialogue sound quiet compared to music and effects?
Dialogue sounds quiet because movies mix speech to a center channel that TV stereo speakers struggle to reproduce accurately. Enable Dialogue Enhancement in Sound settings, use Speech mode, boost the 1.5kHz equalizer band, or try Night/Late Night mode to compress dynamic range and bring quiet sounds up.
Can I use TV speakers and soundbar together?
Most Hisense TVs cannot output sound to TV speakers and soundbar simultaneously. When you connect a soundbar via HDMI ARC, the TV speakers automatically disable. However, some models allow audio output to both TV speakers and Bluetooth headphones at the same time - check your Audio Output settings.
What equalizer settings are best for movies vs music?
Movies: Boost 100Hz (+3) for impact, boost 1.5kHz (+2) for dialogue, and add slight presence boost at 5kHz (+1).
Music: Create a "smile curve" with 100Hz (+2) and 10kHz (+2) while keeping mids flat for accurate vocal reproduction.
Why is Dolby Atmos greyed out on my TV?
Dolby Atmos appears greyed out when: the content doesn't include Atmos audio, Digital Audio Out is set to PCM instead of Auto/Passthrough, or your TV model doesn't support Atmos decoding. Check streaming service audio options and change Digital Audio Out to Auto or Passthrough.
How do I fix lip sync/audio delay issues?
To fix audio delay on Hisense TV:
Navigate to Settings → Sound → Advanced Settings → Lip Sync
Adjust the delay value until audio matches video (usually 0-200ms)
Try setting Digital Audio Out to PCM instead of Bitstream
Disable audio enhancements temporarily
For Bluetooth audio, switch to wired connection
Does my Hisense TV support Dolby Atmos?
Premium models like the U7N, U8N, and U9N feature built-in Dolby Atmos processing with up-firing speakers. Budget and mid-range models (A-series, U6N) support Dolby Atmos passthrough - they can send Atmos audio to a compatible soundbar via HDMI eARC but can't process it through their own speakers.
Why do commercials sound louder than shows?
Commercials are mastered at higher average loudness than most program content. Enable Volume Leveling (Roku), Auto Volume (Google TV/VIDAA), or Night Mode to compress dynamic range and maintain consistent volume. These features prevent jarring volume jumps during commercial breaks.
How do I make my Hisense TV louder?
To increase Hisense TV volume beyond normal levels:
Check that Volume Leveling or Auto Volume isn't limiting output - disable temporarily
Disable Night Mode which compresses loud sounds
Switch sound mode to Standard or Theater (some modes limit maximum volume)
Boost equalizer bands moderately (avoid extreme settings that cause distortion)
Consider an external soundbar for significantly higher output
What's the difference between PCM and Bitstream?
PCM means your TV decodes audio internally and outputs basic stereo/multichannel audio - works universally with any device. Bitstream sends compressed audio directly to your external device (soundbar/receiver) for decoding - enables Dolby/DTS processing in your external equipment. Passthrough sends audio completely unmodified for lossless formats like Dolby Atmos.
Conclusion: Getting the Most from Your Hisense TV Audio
Your Hisense TV shipped with conservative audio settings - safe for showroom demonstrations but limiting in your living room. The good news: every adjustment you've learned in this guide is reversible. Experiment freely, knowing you can always reset to defaults.
The essential takeaways:
Start with sound mode selection. Standard works for most content, but Theater transforms movies and Speech mode rescues dialogue-heavy shows. This single setting change often makes the biggest immediate difference.
Next, explore your equalizer. The five-band EQ offers surprising control over your TV's audio character. Use the presets from this guide as starting points, then adjust based on your room acoustics and personal preference.
If dialogue clarity remains problematic despite software adjustments, consider the physics at play. TV speakers are designed primarily for slimness, not sound quality. Their drivers point sideways or downward, competing with room reflections and furniture absorption. A dedicated soundbar with a center channel driver, specifically designed for voice reproduction, often solves dialogue problems that no setting adjustment can fix.
For those interested in home theater audio setup, external audio remains the most transformative upgrade you can make. Even budget soundbars in the $100-200 range dramatically outperform built-in TV speakers for bass response, dialogue clarity, and overall immersion.
Finally, remember that "best" settings depend entirely on context. Action movies benefit from different optimization than late-night news. Competitive gaming demands different priorities than immersive single-player adventures. The real skill isn't finding perfect settings - it's understanding which settings to adjust for different content and environments.
Your Hisense TV has far more audio capability than its default settings reveal. Now you know how to access it.
Disclosure: When you buy through links on our site, we may earn an affiliate commission at no extra cost to you. Our recommendations are based on extensive testing across multiple Hisense TV models and platforms.

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