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Quick Answer: How to Turn Off Bluetooth on Samsung TVWhy Your Samsung TV Bluetooth Won't Turn Off (And Why You Want It To)Before You Disable Bluetooth: What You Need to Know→What Still Works After Disabling Bluetooth:→What Stops Working:Method 1: Turn Off Bluetooth Through Samsung TV Settings Menu→Primary Path: Bluetooth Speaker List→Secondary Path: Device Connection Manager→Third Option: Disable Multi View MirroringMethod 2: Access Samsung TV Service Menu to Disable Bluetooth Completely→Service Menu Access Codes→Navigating to Bluetooth Settings→Saving Changes→Recovery ProcedureMethod 3: Multi-Output Audio Workaround to Stop Bluetooth Notifications→Step-by-Step Procedure→Pros:→Cons:Method 4: Contact Samsung Support for Remote Bluetooth Disable→Samsung Support Contact Information→What to Have Ready Before Calling→The Remote Access Procedure→Setting Realistic ExpectationsSamsung TV Bluetooth Settings by Model: QLED, Neo QLED, Frame & Crystal UHD→Samsung QLED TVs (Q60, Q70, Q80, Q90 Series)→Samsung Neo QLED TVs (QN85, QN90, QN95 Series)→Samsung The Frame TVs→Samsung Crystal UHD TVs (CU7000, CU8000, TU Series)→Model Comparison TableWhat Happens After Disabling Bluetooth on Samsung TV→Complete Functionality Matrix→Using Your TV With an IR-Only Remote→How to Re-Enable Bluetooth→The "Bluetooth Knock" Issue→Alternative Control MethodsTroubleshooting: Samsung TV Bluetooth Problems After Disabling→Problem: Bluetooth Option Not Showing in Menu→Problem: Bluetooth Keeps Turning Back On→Problem: Smart Remote Stopped Working After Disable→Problem: TV Restarts After Service Menu Changes→Problem: Can't Access Service Menu→Problem: Still Getting Connection Requests Despite DisableHow to Prevent Unwanted Bluetooth Connections on Samsung TV→Configure Device Connection Manager→Disable Autorun Multi View Mirroring→The "Dummy Device" Strategy→Keep Firmware Updated→Privacy and Security SettingsFrequently Asked Questions: Samsung TV Bluetooth→Can I Turn Off Bluetooth Completely on Samsung TV?→Why Does My Samsung TV Keep Asking to Connect Bluetooth Devices?→Will Disabling Bluetooth Break My Samsung Remote?→Is It Safe to Use the Samsung TV Service Menu?→How Do I Stop My Neighbor's Devices From Connecting to My Samsung TV?→Does Disabling Bluetooth on Samsung TV Save Energy?→Can Someone Hack My Samsung TV Through Bluetooth?→How Do I Know If My Samsung TV Has Bluetooth?Conclusion: Best Method to Disable Bluetooth on Your Samsung TV
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How to Turn Off Bluetooth on Samsung TV: Complete Disable Guide (2026)

Learn how to turn off Bluetooth on Samsung TV using 4 proven methods. Stop unwanted pairing requests, access the service menu, and protect your privacy with our step-by-step guide.

Aman Singh
Written by Aman Singh
Aman Singh
Written by

Aman Singh

Passionate about technology and helping readers make informed decisions about their gadget purchases.

Last updated on February 10, 2026
How to Turn Off Bluetooth on Samsung TV: Complete Disable Guide (2026)

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Quick Answer: To turn off Bluetooth on a Samsung TV, navigate to Settings > Sound > Sound Output > Bluetooth Speaker List and toggle it off. For complete Bluetooth disable, access the service menu by pressing Mute+1+1+9+Enter with the TV off, then navigate to Options > MRT Option > BT Support and toggle it to OFF. Be aware that disabling Bluetooth will cause your Samsung Smart Remote to lose most functionality except the power button.


Quick Answer: How to Turn Off Bluetooth on Samsung TV

If you're dealing with constant Bluetooth pairing notifications from neighbors or unknown devices, you're not alone. Samsung TVs are designed to be always discoverable for the Smart Remote and SmartThings features, which frustrates many users seeking privacy or simply wanting to stop the endless popup notifications.

Here are your four options for managing or disabling Bluetooth:

  1. Standard Settings Menu – Stops active Bluetooth scanning but doesn't make TV invisible

  2. Service Menu Method – Completely disables Bluetooth at the hardware level

  3. Multi-Output Audio Workaround – Stops notifications without disabling Bluetooth

  4. Samsung Support – Official assistance with warranty-safe remote disable

Method

Effectiveness

Smart Remote Impact

Warranty Risk

Standard Settings

Partial

None

None

Service Menu

Complete

Severe – Most functions lost

May void warranty

Multi-Output Workaround

Good

None

None

Samsung Support

Varies

Depends on solution

None

⚠️ WARNING: The Samsung Smart Remote uses Bluetooth for most functions. If you completely disable Bluetooth via the service menu, you'll only be able to power the TV on and off with the remote. All other functions including navigation, voice control, and cursor control will stop working. You'll need a universal IR remote for full control.

Quick Decision Guide:

  • Want to stop notifications but keep Smart Remote working? → Use the Multi-Output Audio workaround

  • Need complete Bluetooth disable and accept remote limitations? → Use the Service Menu method

  • Want a warranty-safe professional solution? → Contact Samsung Support

  • Just want to reduce Bluetooth activity? → Use Standard Settings method

If you're experiencing other issues with your television, our complete Samsung TV troubleshooting guide covers additional common problems and solutions.


Why Your Samsung TV Bluetooth Won't Turn Off (And Why You Want It To)

Samsung Smart TVs use Bluetooth for multiple core functions by design. The Smart Remote relies on Bluetooth for everything except the power button, SmartThings integration requires Bluetooth for device communication, and audio device connectivity uses Bluetooth for wireless speakers and headphones.

This always-on architecture frustrates users for several valid reasons:

  1. Constant pairing notifications from neighbors – In apartments and condos, your TV appears in everyone's Bluetooth scan

  2. Privacy and security concerns – Some users don't want their TV broadcasting its presence

  3. Preventing unauthorized access – Although connections require approval, the requests are annoying

  4. EMF reduction preferences – Some users prefer to minimize wireless signals in their home

  5. Battery drain on mobile devices – Nearby phones may waste battery searching for your TV

The "apartment problem" is particularly common. Users in multi-unit buildings receive constant pairing requests from neighbors' devices searching for Bluetooth connections. Your TV appears as an available device to everyone within range, and there's no obvious toggle in the standard menu to stop this.

Samsung doesn't provide a simple "Bluetooth Off" switch in the regular settings menu, and this design choice has generated significant complaints in the Samsung Community forums. The good news? Solutions exist, even if Samsung hasn't made them obvious. Keeping your TV's software current through a Samsung TV firmware update may occasionally add improved Bluetooth controls, though fundamental changes have been slow.


Before You Disable Bluetooth: What You Need to Know

Before attempting any method to disable Bluetooth, you need to understand what happens to your Samsung Smart Remote. This isn't a minor inconvenience – it's a significant change in how you'll control your TV.

⚠️ CRITICAL WARNING: Disabling Bluetooth will cause your Samsung Smart Remote to lose most functionality. You will only be able to power the TV on and off. All other buttons will stop responding.

The Samsung Smart Remote uses a dual-technology approach. The power button operates via infrared (IR), which is why it doesn't require pairing. Every other function – navigation, volume, channel selection, voice control, cursor movement, and app controls – operates via Bluetooth after the TV powers on.

What Still Works After Disabling Bluetooth:

  • Power on/off via IR (both remote and TV button)

  • Universal IR remote full control

  • HDMI-CEC device control

  • All WiFi-based apps and streaming

  • Physical buttons on the TV itself

What Stops Working:

  • Smart Remote navigation and selection

  • Voice control and Bixby commands

  • Cursor/pointer navigation

  • Gesture controls

  • SmartThings device pairing

  • Bluetooth audio devices (headphones, speakers, soundbars)

Before disabling Bluetooth, I strongly recommend purchasing a universal IR remote. You can learn how to sync universal remote to Samsung TV in our detailed guide. This ensures you'll have full control of your TV after making changes.

If you rely heavily on Samsung TV remote voice control features, consider whether the Multi-Output Audio workaround might be a better solution for your situation, as it preserves all Smart Remote functionality.


Method 1: Turn Off Bluetooth Through Samsung TV Settings Menu

The standard settings method is the easiest approach and doesn't require accessing hidden menus. However, it has important limitations you should understand before proceeding.

Primary Path: Bluetooth Speaker List

  1. Press the Home button on your Samsung remote

  2. Navigate to Settings (gear icon)

  3. Select Sound

  4. Choose Sound Output

  5. Select Bluetooth Speaker List

  6. Toggle the Bluetooth scanning to OFF

For 2022 and newer models, the path may begin with Menu instead of Home, then proceed to All Settings.

Secondary Path: Device Connection Manager

  1. Press Home or Menu on your remote

  2. Navigate to Settings

  3. Select General & Privacy (or just General on older models)

  4. Choose External Device Manager

  5. Select Device Connection Manager

  6. Turn Access Notification to OFF

This setting stops the TV from displaying connection request popups, though it doesn't prevent devices from attempting to connect.

Third Option: Disable Multi View Mirroring

  1. Press Home or Menu

  2. Navigate to Settings

  3. Select General & Privacy

  4. Choose Start Screen Options

  5. Turn Autorun Multi View Mirroring to OFF

This reduces screen mirroring notifications, which sometimes overlap with Bluetooth pairing requests.

⚠️ IMPORTANT LIMITATION: These standard menu methods only stop your TV from actively searching for Bluetooth devices. They do NOT make your TV invisible to other devices' Bluetooth scans. Your TV will still appear in neighbors' device lists, and you may still receive pairing requests.

For users seeking deeper audio customization, our Samsung TV sound settings guide covers additional sound output options. If you're new to navigating Samsung menus, learning how to use Samsung TV remote effectively can help you access these settings more quickly.

TV Model Year

Menu Path

Notes

2020-2021

Settings > Sound > Sound Output > Bluetooth Speaker List

Standard Tizen path

2022-2024

Menu > All Settings > Sound > Sound Output > Bluetooth Speaker List

Updated menu structure

2025-2026

Menu > Settings > Sound > Sound Output > Bluetooth Speaker List

Latest Tizen OS

If your model doesn't show these exact paths, the options may be located in slightly different menu locations. For general navigation assistance, our Samsung TV setup guide provides comprehensive menu guidance.


Method 2: Access Samsung TV Service Menu to Disable Bluetooth Completely

The service menu method provides complete Bluetooth control that standard settings cannot achieve. This is the only way to truly disable Bluetooth and make your TV invisible to other devices' scans.

⚠️ WARNING: READ CAREFULLY BEFORE PROCEEDING

Accessing the service menu may void your warranty. Changing incorrect settings can cause display problems or render your TV unusable. Only modify Bluetooth-related settings (BT Support, BLE) and avoid touching picture calibration, panel settings, or model information. Proceed at your own risk.

Service Menu Access Codes

Different Samsung TV models and years use different access methods. Try these in order until one works:

Method A (Most Common – 2016-2026 Models):

  1. Turn your TV completely OFF (not standby)

  2. On your remote, press in sequence: Mute → 1 → 1 → 9 → Enter

  3. Wait 3-5 seconds for the service menu to appear

Method B (Older Models/Alternative):

  1. Turn the TV OFF

  2. Press in sequence: Info → Menu → Mute → Power

  3. The TV will turn on and display the service menu

Method C (Some 2018-2020 Models):

  1. Turn the TV OFF

  2. Press: Mute → 1 → 8 → 2 → Power

  3. The service menu should appear

You may need a universal remote with number buttons if your Smart Remote doesn't have dedicated number keys. The SmartThings app on your phone can also provide virtual number buttons.

Navigating to Bluetooth Settings

Once in the service menu:

  1. Navigate to Option (use arrow keys)

  2. Select MRT Option

  3. Locate BT Support

  4. Toggle BT Support to OFF

For complete Bluetooth disable, also look for:

  1. BLE (Bluetooth Low Energy) – Toggle to OFF

  2. If available, BT Non-Discoverable can be enabled as an alternative that keeps Bluetooth functional but hides your TV from device scans

Saving Changes

After making changes, turn the TV off using the power button. Changes typically save automatically when exiting the service menu properly. Some users report needing to power cycle (unplug for 30 seconds) for changes to take full effect.

Recovery Procedure

If something goes wrong:

  1. Access the service menu again using the same method

  2. Navigate to the setting you changed

  3. Restore it to its original value

  4. If the TV becomes unresponsive, unplug it for 60 seconds before trying again

For more detailed service menu information, Samsung hospitality TV unlock procedures use similar service menu access methods. Before accessing the service menu, ensure your TV has the latest firmware by checking our Samsung TV firmware update guide.

Model Series

Access Code

BT Setting Location

QLED (Q60-Q90)

Mute+1+1+9+Enter

Option > MRT Option > BT Support

Neo QLED (QN85-QN95)

Mute+1+1+9+Enter

Option > MRT Option > BT Support (may vary)

Crystal UHD (CU/TU)

Mute+1+1+9+Enter

Option > MRT Option > BT Support

The Frame

Info+Menu+Mute+Power

Option > MRT Option > BT Support

If your TV experiences issues after service menu changes, our Samsung TV troubleshooting guide covers recovery steps for common problems.


Method 3: Multi-Output Audio Workaround to Stop Bluetooth Notifications

This clever workaround was discovered by Samsung Community members and offers a unique advantage: it stops pairing notifications without disabling Bluetooth, meaning your Smart Remote continues working normally.

The logic is simple: by connecting an unwanted device and enabling multi-output audio, you occupy the Bluetooth connection slot while still hearing audio from your TV speakers. The connected device receives audio too, but as long as your TV speakers are also active, your viewing experience is unaffected.

Step-by-Step Procedure

  1. When the unwanted pairing notification appears, ACCEPT the connection

  2. Your TV audio will temporarily route to the connected Bluetooth device

  3. Navigate to Settings > General > Accessibility (or General & Privacy > Accessibility on newer models)

  4. Scroll down and enable Multi-output Audio

  5. Your TV audio will now play through BOTH the TV speakers AND the connected Bluetooth device

  6. Pairing notifications stop because the Bluetooth slot is now occupied

Once enabled, the annoying device is technically connected, but audio still comes from your TV speakers as usual. No new pairing requests can interrupt your viewing since the connection slot is already taken.

💡 TIP: This is the ideal solution for apartment dwellers who want to stop neighbor interference without losing Smart Remote functionality. If you're concerned about audio synchronization, the audio delay is typically minimal when using this feature, though our Samsung TV audio out of sync guide addresses more significant delay issues.

Pros:

  • Keeps Smart Remote fully functional

  • No service menu access required

  • Completely reversible

  • No warranty implications

  • Works immediately

Cons:

  • Must be re-enabled each time the TV restarts (the connection drops when TV powers off)

  • The connected device may drain its battery if it's something like wireless earbuds

  • Takes up your Bluetooth connection slot if you want to connect your own devices

For users interested in accessibility features more broadly, Samsung TVs offer additional options for audio routing, including the ability to connect hearing aids Samsung TV using similar Bluetooth audio settings.


Method 4: Contact Samsung Support for Remote Bluetooth Disable

If you prefer an official, warranty-safe solution, Samsung Support can remotely access your TV to help with Bluetooth issues. This option requires enabling Remote Management on your TV and speaking with a support technician.

Samsung Support Contact Information

Region

Phone Number

Hours

United States

1-800-726-7864 (1-800-SAMSUNG)

24/7 via text, phone hours vary

United Kingdom

0330 726 7864

Monday-Sunday, 8am-10pm

Text Support (US)

Text "1800SAMSUNG"

24/7

What to Have Ready Before Calling

  • TV Model Number – Found in Settings > Support > About This TV, or on a label on the back of your TV. Our Samsung TV model number lookup guide shows you exactly where to find it.

  • Software Version – Same location as model number

  • Description of Issue – Explain that you're receiving constant Bluetooth pairing requests and want to disable Bluetooth functionality

The Remote Access Procedure

  1. Call Samsung Support and explain your Bluetooth issue

  2. The technician may request remote access to your TV

  3. Navigate to Settings > Support > Remote Management

  4. Enable Remote Management and provide the PIN code shown on screen to the technician

  5. The technician will access your TV and adjust settings

💡 TIP: Ask specifically for "Bluetooth disable" or "BT Support disable" if the first-level support agent is unfamiliar with the request. Some users report needing to escalate to a senior technician for this specific change.

Setting Realistic Expectations

Not all support agents are familiar with this capability. You may need to call multiple times or request escalation to a technical specialist. The advantage is that any changes made through official support channels are warranty-safe and can be documented on your account.


Samsung TV Bluetooth Settings by Model: QLED, Neo QLED, Frame & Crystal UHD

Different Samsung TV model lines have slightly different menu structures and service menu availability. Here's what you need to know for your specific TV.

Samsung QLED TVs (Q60, Q70, Q80, Q90 Series)

Standard QLED models from 2019-2025 support all four disable methods. The service menu is accessible via Mute+1+1+9+Enter on most models. The standard settings path follows Settings > Sound > Sound Output > Bluetooth Speaker List.

Some users have reported that older QLED models (2019-2020) have the BT Support option in a slightly different service menu location. If you don't find it under MRT Option, check under Engineer Option.

For QLED picture optimization after making changes, our Samsung TV picture settings guide covers calibration options that pair well with these premium displays.

Samsung Neo QLED TVs (QN85, QN90, QN95 Series)

Neo QLED models from 2021-2025 present some complications. Some firmware versions have removed the BT Support toggle from the service menu entirely, making the service menu method unavailable on certain Neo QLED models.

If you own a Neo QLED and cannot find BT Support in the service menu:

  • Try the Multi-Output Audio workaround instead

  • Contact Samsung Support for remote assistance

  • Check if a firmware update has restored the option

The QN90F and QN95F (2025 models) with the NQ4 AI Gen3 processor may have different service menu structures than earlier Neo QLED models.

Samsung The Frame TVs

The Frame requires a different service menu access sequence: Info → Menu → Mute → Power (TV must be off).

The Frame also has unique considerations:

  • Art Mode uses Bluetooth for certain gallery features

  • The Slim Fit Wall Mount installation may affect remote IR reception

  • The Frame Pro (2025) with Wireless One Connect has the same Bluetooth architecture

When adjusting Frame TV settings, keep in mind that Samsung TV ambient mode (Art Mode) functionality remains unaffected by Bluetooth changes.

Samsung Crystal UHD TVs (CU7000, CU8000, TU Series)

Crystal UHD models generally have the most straightforward Bluetooth disable process. The service menu is reliably accessible via Mute+1+1+9+Enter, and BT Support is consistently located under Option > MRT Option.

These budget-friendly models use standard Tizen OS without the extra features that complicate Bluetooth management on premium models.

Model Comparison Table

TV Series

Standard Menu

Service Menu

Multi-Output

Service Menu Code

QLED Q60-Q90

✓ Limited

✓ Full

✓ Yes

Mute+1+1+9+Enter

Neo QLED QN85-QN95

✓ Limited

⚠️ Varies by firmware

✓ Yes

Mute+1+1+9+Enter

The Frame

✓ Limited

✓ Full

✓ Yes

Info+Menu+Mute+Power

Frame Pro

✓ Limited

✓ Full

✓ Yes

Info+Menu+Mute+Power

Crystal UHD CU/TU

✓ Limited

✓ Full

✓ Yes

Mute+1+1+9+Enter

Samsung OLED S90/S95

✓ Limited

⚠️ Limited

✓ Yes

Mute+1+1+9+Enter


What Happens After Disabling Bluetooth on Samsung TV

Understanding the full impact of disabling Bluetooth helps you prepare for the changes and decide if this solution is right for your situation.

Complete Functionality Matrix

Feature

Bluetooth Enabled

Bluetooth Disabled

Power on/off (Smart Remote)

✓ Works

✓ Works (IR)

Navigation/Selection (Smart Remote)

✓ Works

✗ Does not work

Voice Control/Bixby

✓ Works

✗ Does not work

Cursor/Pointer Mode

✓ Works

✗ Does not work

Universal IR Remote

✓ Works

✓ Works (Full control)

HDMI-CEC Device Control

✓ Works

✓ Works

WiFi Streaming Apps

✓ Works

✓ Works

Bluetooth Headphones

✓ Works

✗ Does not work

Bluetooth Soundbar

✓ Works

✗ Does not work

SmartThings Pairing

✓ Works

✗ Does not work

Screen Mirroring (WiFi)

✓ Works

✓ Works

Using Your TV With an IR-Only Remote

After disabling Bluetooth, you'll need a universal IR remote for complete TV control. Several options work well with Samsung TVs:

The most reliable universal remotes for Samsung TVs include GE Universal Remotes, One For All remotes, and Logitech Harmony (if you can still find them). You can find the specific GE remote codes for Samsung TV in our dedicated guide.

To program universal remote Samsung TV for use after Bluetooth disable, you'll need the TV's code for your specific remote brand. Most universal remotes can control all TV functions via IR signals.

💡 TIP: The SmartThings app on your smartphone also provides full TV control over WiFi, serving as a backup if you don't want to purchase an additional remote.

How to Re-Enable Bluetooth

If you change your mind, re-enabling Bluetooth follows the same path:

  1. Access the service menu using the same code

  2. Navigate to Option > MRT Option > BT Support

  3. Toggle BT Support to ON

  4. Also enable BLE if you previously disabled it

  5. Turn off the TV to save changes

  6. Pair Samsung TV remote again by pressing and holding Return + Play/Pause simultaneously

The "Bluetooth Knock" Issue

Some users report that even after disabling BT Support, they occasionally see the TV respond to Bluetooth "knocks" – brief connection attempts that don't trigger full pairing. This typically happens because BLE (Bluetooth Low Energy) remains enabled.

To resolve this, ensure you've disabled both BT Support AND BLE in the service menu. BLE is often located near BT Support in the MRT Option menu.

Alternative Control Methods

If you want full TV control without Bluetooth and without buying a new remote, consider these alternatives:

  • SmartThings App – Full control via WiFi on your smartphone

  • TV Physical Buttons – Limited but functional for basic operations

  • HDMI-CEC – Your streaming device remote can control basic TV functions

  • You can even change channel without remote using the TV's built-in controls or smartphone apps

For connecting audio devices without Bluetooth, consider wired options. You can connect external speakers Samsung TV using optical audio output or AUX connections.


Troubleshooting: Samsung TV Bluetooth Problems After Disabling

Even after following the methods above, some users encounter issues. Here are solutions for the most common problems.

Problem: Bluetooth Option Not Showing in Menu

Possible Causes:

  • Your TV model may not have user-accessible Bluetooth controls

  • Firmware version may have changed menu structure

  • You're looking in the wrong menu location

Solutions:

  1. Try all three standard menu paths described in Method 1

  2. Verify your TV actually has Bluetooth (check model specs)

  3. Try the service menu method instead

  4. Ensure your TV firmware is up to date

Problem: Bluetooth Keeps Turning Back On

Possible Causes:

  • Only BT Support was disabled, not BLE

  • Firmware update reset the service menu settings

  • Setting didn't save properly

Solutions:

  1. Re-enter the service menu

  2. Disable BOTH "BT Support" AND "BLE" settings

  3. After making changes, turn off TV and unplug for 30 seconds

  4. If a firmware update reset your settings, you'll need to re-apply them

Problem: Smart Remote Stopped Working After Disable

Expected Behavior: This is actually the intended result of disabling Bluetooth. The Smart Remote relies on Bluetooth for all functions except power.

Solutions:

  1. Use a universal IR remote for full control

  2. Use the SmartThings app on your phone

  3. If you want Smart Remote back, re-enable Bluetooth and re-pair the remote

Problem: TV Restarts After Service Menu Changes

Some models have a bug where certain service menu changes cause restart loops.

Solutions:

  1. If TV is stuck restarting, unplug for 60 seconds

  2. After plugging back in, quickly access the service menu

  3. Revert the last change you made

  4. If you can't access menus, a factory reset may be required

For persistent restart issues, our Samsung TV keeps rebooting guide covers additional troubleshooting steps. If your TV becomes completely unresponsive, the Samsung TV frozen guide addresses recovery from stuck states.

Problem: Can't Access Service Menu

Possible Causes:

  • Wrong key sequence for your model

  • Timing issue with button presses

  • Remote not compatible with service menu access

Solutions:

  1. Try alternate service menu codes (see Method 2 section)

  2. Press buttons more slowly and deliberately

  3. Try using a universal remote with number buttons

  4. Use the SmartThings app which provides virtual number buttons

Problem: Still Getting Connection Requests Despite Disable

Possible Causes:

  • BLE was not disabled

  • The notifications are coming from WiFi, not Bluetooth

  • Service menu changes didn't save

Solutions:

  1. Verify both BT Support and BLE are disabled

  2. Also disable Device Connection Manager notifications

  3. Check if the requests might be WiFi-based (some screen mirroring uses WiFi)

Sometimes what appears to be a Bluetooth issue is actually a different connectivity problem. Our Samsung TV troubleshooting guide helps identify the actual source of persistent issues. Clearing cached data can also help – our clear cache on Samsung TV guide walks through that process.


How to Prevent Unwanted Bluetooth Connections on Samsung TV

If you don't want to completely disable Bluetooth, these preventive measures can reduce unwanted connection requests while maintaining full functionality.

Configure Device Connection Manager

This is the most effective prevention method that doesn't disable Bluetooth:

  1. Navigate to Settings > General > External Device Manager

  2. Select Device Connection Manager

  3. Turn Access Notification to OFF

This stops the popup notifications from appearing, though devices can still technically attempt to connect. The TV will simply ignore the requests silently.

Disable Autorun Multi View Mirroring

Screen mirroring requests often accompany Bluetooth pairing attempts:

  1. Go to Settings > General & Privacy > Start Screen Options

  2. Turn Autorun Multi View Mirroring to OFF

This prevents the TV from automatically responding to casting and mirroring requests.

The "Dummy Device" Strategy

Connect one of your own Bluetooth devices to occupy the connection slot:

  1. Pair a trusted device like old Bluetooth earbuds

  2. Leave them connected (they don't need to be turned on after initial pairing)

  3. This occupies the Bluetooth slot, preventing new pairing attempts

💡 PRO TIP: A cheap Bluetooth adapter plugged into power can serve as a permanent "dummy" device if you don't want to dedicate actual earbuds to this purpose.

Keep Firmware Updated

Samsung occasionally improves Bluetooth controls in firmware updates. Enabling automatic updates ensures you'll receive any improvements:

  1. Go to Settings > Support > Software Update

  2. Enable Auto Update

Our Samsung TV firmware update guide explains how to manually check for and install updates if you prefer more control.

Privacy and Security Settings

Beyond Bluetooth, Samsung TVs have additional privacy controls worth reviewing. While Samsung TVs don't typically include cameras (you can verify whether Samsung TVs have cameras in your specific model), reviewing all privacy settings provides peace of mind.

For comprehensive privacy management, the Samsung TV content restrictions menu also contains relevant device management options that some users overlook.


Frequently Asked Questions: Samsung TV Bluetooth

Can I Turn Off Bluetooth Completely on Samsung TV?

Yes, you can turn off Bluetooth completely on most Samsung TVs using the service menu. Access it by pressing Mute+1+1+9+Enter with the TV off, navigate to Options > MRT Option > BT Support, and toggle it to OFF. Also disable BLE for complete Bluetooth shutdown.

The standard settings menu only stops active Bluetooth scanning – it doesn't make your TV completely invisible or prevent all Bluetooth activity. For complete disable, the service menu is required.

Be aware that this affects your Samsung Smart Remote significantly. Only the power button (which uses IR) will continue working. For full TV control, you'll need a universal IR remote or the SmartThings smartphone app.

Why Does My Samsung TV Keep Asking to Connect Bluetooth Devices?

Samsung TVs keep asking to connect Bluetooth devices because they're designed to be always discoverable. The TV's Bluetooth must remain active for the Smart Remote and SmartThings ecosystem to function as intended.

When neighbors or nearby devices search for Bluetooth connections, your TV appears in their scan results. If someone attempts to pair with your TV, Samsung's system generates a permission popup even though you never initiated the connection.

Samsung doesn't provide a simple toggle to disable this visibility in standard menus because doing so would break the Smart Remote. Your options are the service menu disable, the Multi-Output Audio workaround, or using the Device Connection Manager to suppress notifications.

Will Disabling Bluetooth Break My Samsung Remote?

Yes, disabling Bluetooth significantly limits your Samsung Smart Remote's functionality. The remote uses Bluetooth for all features except power on/off, which operates via IR.

After disabling Bluetooth, you'll lose voice control, cursor navigation, gesture features, and all button functions except power. The TV can still be turned on and off normally, but navigating menus, adjusting volume, and changing channels will require an alternative.

Your best options are a universal IR remote (which provides full control via infrared) or the SmartThings app on your smartphone (which works over WiFi). Many users find the trade-off acceptable if Bluetooth pairing requests were severely impacting their TV experience.

Is It Safe to Use the Samsung TV Service Menu?

Using the service menu is generally safe if you only change settings you understand. However, incorrect changes can cause display problems, audio issues, or even prevent your TV from functioning properly.

The Bluetooth-related settings (BT Support, BLE) are among the safer options to modify. Avoid changing anything related to panel calibration, model codes, tuner settings, or picture parameters unless you're an experienced technician.

Accessing the service menu may void your warranty depending on Samsung's current policy and what changes you make. If warranty protection is important, contact Samsung Support for official assistance instead.

How Do I Stop My Neighbor's Devices From Connecting to My Samsung TV?

You have several effective options to stop neighbor interference:

  1. Multi-Output Audio Workaround – Accept the connection, enable multi-output audio, and the slot is occupied without affecting your viewing

  2. Service Menu Disable – Completely eliminates Bluetooth but sacrifices Smart Remote

  3. Device Connection Manager – Turn off Access Notifications to suppress popups

  4. Samsung Support – Request official remote Bluetooth disable

The Multi-Output Audio method is ideal because it solves the problem without any downsides. The service menu method is most thorough but requires accepting the Smart Remote limitations.

Does Disabling Bluetooth on Samsung TV Save Energy?

Disabling Bluetooth provides minimal energy savings. The Bluetooth module consumes very little power compared to other TV components like the display backlight and processor.

If energy conservation is your primary goal, more effective strategies include adjusting picture brightness, enabling Eco Mode, enabling the ambient light sensor to automatically adjust brightness, and using a power strip to completely cut power when the TV is not in use.

For users primarily concerned with connectivity options, a Samsung TV ethernet connection provides more stable internet without relying on WiFi, though this doesn't directly affect Bluetooth functionality.

Can Someone Hack My Samsung TV Through Bluetooth?

While Bluetooth security vulnerabilities exist in theory, Samsung TVs require user approval before any device can actually connect. Someone cannot simply connect to your TV without you pressing "Accept" on a pairing request.

The main annoyance is the pairing request notifications themselves, not actual unauthorized access. No widespread Samsung TV Bluetooth security vulnerabilities have been reported or exploited in the wild.

For enhanced security, keep your TV's firmware updated. Samsung regularly releases security patches that address potential vulnerabilities. If you remain concerned, the service menu disable provides peace of mind by completely eliminating Bluetooth activity.

How Do I Know If My Samsung TV Has Bluetooth?

All Samsung Smart TVs manufactured since 2015 have built-in Bluetooth. The easiest way to verify is to check if your TV came with a Samsung Smart Remote – if it did, your TV definitely has Bluetooth since the Smart Remote requires it.

You can also verify by navigating to Settings > Sound > Sound Output. If you see a "Bluetooth Speaker List" option, your TV has Bluetooth capability.

For TVs purchased without a Smart Remote or budget models, checking the specifications on Samsung's website using your model number confirms Bluetooth availability. Some very basic Samsung TVs (non-Smart TVs) may not include Bluetooth.


Conclusion: Best Method to Disable Bluetooth on Your Samsung TV

After exploring all four methods to turn off Bluetooth on Samsung TV, here's my recommendation based on different user needs:

For most users dealing with neighbor interference: The Multi-Output Audio workaround offers the best balance. It stops the annoying notifications without sacrificing any functionality. Your Smart Remote continues working, there's no warranty risk, and you can reverse it instantly.

For users who absolutely need complete Bluetooth disable: The service menu method is your only real option. Accept that you'll need a universal IR remote or the SmartThings app for TV control. The privacy and quiet you gain may be worth this trade-off.

For users who want warranty-safe professional help: Samsung Support's remote access service can make changes without you touching the service menu. This takes longer but protects your warranty and provides documentation.

For users just wanting to reduce notifications: The standard settings method combined with Device Connection Manager adjustments provides meaningful improvement with zero risk.

Whatever method you choose, understanding the trade-offs ensures you won't be surprised by the results. Samsung's decision to make Bluetooth always-on by design frustrates many users, but the community has developed effective workarounds.

If you continue experiencing issues with your Samsung TV after making these changes, our comprehensive Samsung TV troubleshooting guide addresses additional problems you might encounter. Bookmark this guide for future reference – you may need to re-apply service menu changes after firmware updates.


Have questions about disabling Bluetooth on your specific Samsung TV model? Drop a comment below with your model number and I'll help you find the right solution.

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