How to Turn off Voice Control on Samsung TV: The Ultimate Guide

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Author: Kajal Singh

In the ever-evolving landscape of smart home technology, voice control has become a ubiquitous feature in our living rooms. Samsung, a leader in the smart TV market, has integrated sophisticated voice control capabilities into their televisions, offering users the convenience of hands-free operation. However, there are times when you might want to disable this functionality.

Whether it’s due to privacy concerns, to prevent accidental activations, or simply because you prefer traditional control methods, this comprehensive guide will walk you through the process of turning off voice control on your Samsung TV.

Table of Contents

Understanding Samsung TV Voice Control Features

Before we dive into the process of disabling voice control, it’s crucial to understand the different voice assistant options available on Samsung TVs. Depending on your TV model, year of manufacture, and region, you may have access to Bixby, Google Assistant, or Amazon Alexa. Each of these assistants offers unique features and capabilities, but they all share the common goal of enhancing your TV experience through voice commands.

Bixby: Samsung’s Built-in Voice Assistant

Bixby is Samsung’s proprietary voice assistant, designed to seamlessly integrate with their devices. On Samsung TVs, Bixby can help you:

  • Change channels and adjust volume
  • Search for content across various streaming apps
  • Control smart home devices connected to your TV
  • Answer questions and provide information
  • Set reminders and alarms

Bixby has evolved significantly since its introduction, with the latest versions offering more natural language processing and improved accuracy in understanding commands.

Google Assistant and Amazon Alexa

Some Samsung TV models, particularly those released after 2019, also support Google Assistant and Amazon Alexa, offering additional voice control options and integration with their respective ecosystems. These assistants can perform similar tasks to Bixby, with the added benefit of connecting to a wider range of smart home devices and services.

Voice Wake-Up and Voice Recognition

One of the key features of voice control on Samsung TVs is the voice wake-up function. This allows you to activate the voice assistant by saying a specific wake word, such as “Hi Bixby,” “Ok Google,” or “Alexa,” without pressing any buttons on your remote. While convenient, this always-on listening feature can be a concern for those worried about privacy.

Voice recognition is another important aspect of this technology. Your Samsung TV can be trained to recognize individual voices, allowing for personalized responses and content recommendations. However, this also means that your TV is collecting and processing voice data, which may not be desirable for everyone.

Types of Voice Control on Samsung TVs

Samsung offers various types of voice control features, each with its own set of capabilities and settings:

  1. Bixby Voice: Samsung’s native voice assistant, deeply integrated into the TV’s operating system.
  2. Google Assistant: Available on select models, offering integration with Google’s ecosystem.
  3. Amazon Alexa: Supported on certain Samsung TVs, providing access to Alexa skills and smart home control.
  4. Universal Voice Control: A feature that allows basic voice commands without a specific assistant.
  5. Voice Guide: An accessibility feature that reads on-screen text aloud, often confused with voice control.

Understanding these distinctions is crucial for effectively managing voice control settings on your Samsung TV.

Step-by-Step Guide to Turning Off Voice Control

Now that we understand the basics of voice control on Samsung TVs, let’s walk through the process of turning it off. Remember, the exact steps may vary slightly depending on your TV model and software version. Always refer to your TV’s user manual for model-specific instructions.

Accessing Voice Control Settings

To begin, you’ll need to access your TV’s settings menu:

  1. Press the Home button on your Samsung TV remote.
  2. Navigate to and select “Settings” (usually represented by a gear icon).
  3. In the Settings menu, look for “General” or “System.”
  4. Find and select “Voice” or “Voice Control” options.

Pro Tip: On some newer models, you can quickly access voice settings by pressing and holding the microphone button on your remote and selecting “Voice Settings.”

Disabling Bixby Voice

If your TV uses Bixby, follow these steps to turn it off:

  1. In the Voice settings, find “Bixby Voice” or “Bixby Settings.”
  2. Toggle the switch to turn Bixby Voice off.
  3. You may see a confirmation message – confirm that you want to disable Bixby.

Note: Turning off Bixby Voice will disable all voice-activated features, including voice commands and voice wake-up.

For more granular control:

  • Look for “Bixby Voice settings” to adjust specific features.
  • You can turn off “Voice wake-up” while keeping other Bixby functions active.

Turning Off Google Assistant

For Samsung TVs with Google Assistant support:

  1. Go to “Settings” > “General” > “Voice.”
  2. Find “Google Assistant” and select it.
  3. Toggle off “Google Assistant” or select “Don’t use Google Assistant.”

Additional step: To completely remove Google Assistant, you may need to sign out of your Google account on the TV.

Disabling Amazon Alexa

If your TV supports Alexa:

  1. Navigate to “Settings” > “General” > “Amazon Alexa Settings.”
  2. Select “Disable Alexa” or toggle off Alexa services.
  3. Confirm your choice when prompted.

Important: Disabling Alexa on your TV doesn’t affect Alexa devices in your home or your Amazon account settings.

Muting Voice Guide for Accessibility

Samsung TVs also have a Voice Guide feature for accessibility, which is separate from voice control. To turn this off:

  1. Go to “Settings” > “General” > “Accessibility.”
  2. Find “Voice Guide Settings” and turn it off.

Accessibility Tip: Consider leaving Voice Guide on if you or someone in your household has visual impairments. You can adjust its speed and volume for a better experience.

Disabling Samsung’s Voice Recognition Services

To further enhance privacy, you can opt out of voice recognition services:

  1. Navigate to “Settings” > “General” > “Privacy.”
  2. Look for “Voice Recognition Services” or “Voice Privacy.”
  3. Turn off any options related to voice data collection or processing.

Privacy Note: Disabling these services may limit some personalized features but will reduce the amount of voice data collected by Samsung.

Advanced Voice Control Settings

For users who want more control:

  1. Go to “Settings” > “General” > “Voice” > “Voice Command Settings.”
  2. Here you can:
    • Customize which apps respond to voice commands
    • Set up a restricted mode for voice control
    • Adjust voice sensitivity and response settings

Expert Tip: Create a “Custom Command” to quickly toggle voice control on/off using a specific phrase.

Troubleshooting Common Voice Control Issues

Even after following the steps above, you might encounter some issues. Here are some common problems and their solutions:

  1. Voice control not responding to commands:
    • Ensure your TV’s software is up to date.
    • Check if your remote’s microphone is functioning properly.
    • Try resetting your TV’s Smart Hub.
  2. Accidental activations:
    • If voice wake-up is still active, try adjusting the sensitivity in the voice settings.
    • Consider using a different wake word if your TV supports it.
    • Place the TV remote away from speakers to reduce false activations.
  3. Software glitches:
    • Perform a soft reset by unplugging your TV for about 60 seconds, then plugging it back in.
    • If problems persist, consider performing a factory reset (note that this will erase all your settings).
  4. Microphone issues:
    • Clean the microphone opening on your remote control.
    • If using a smartphone app for voice control, ensure the app has microphone permissions.
    • Try re-pairing your Bluetooth remote if applicable.
  5. Voice recognition accuracy:
    • Retrain the voice recognition system in a quiet environment.
    • Speak clearly and at a consistent volume when using voice commands.
    • Update your TV’s language settings if you’ve changed regions.

Advanced Troubleshooting: If issues persist, access the TV’s service menu (usually by pressing a specific button sequence on the remote) to run diagnostic tests on the microphone and voice recognition systems.

Alternative Control Methods for Samsung TVs

With voice control disabled, you might want to explore other efficient ways to control your TV:

  1. Standard remote control:
    • Familiarize yourself with all the buttons and shortcuts on your Samsung remote for quick navigation.
    • Use the directional pad for precise menu navigation.
    • Learn combination button presses for advanced functions (e.g., holding ‘Return’ for 3 seconds to exit all menus).
  2. Samsung SmartThings app:
    • Download the SmartThings app on your smartphone to control your TV remotely.
    • Use the app’s virtual remote feature for full control.
    • Set up custom routines to automate TV actions along with other smart home devices.
  3. Universal remotes:
    • Program a universal remote to work with your Samsung TV for a streamlined experience.
    • Look for universal remotes with dedicated Samsung TV buttons for easier setup.
    • Consider advanced models that can control multiple devices, including soundbars and streaming boxes.
  4. Game controllers:
    • Some Samsung TVs support game controllers for navigation, which can be a fun alternative.
    • Use a PlayStation or Xbox controller connected via Bluetooth for menu navigation and gaming.
  5. Gesture control:
    • Certain Samsung models offer gesture control features.
    • Enable gesture control in the TV settings and use hand movements for basic commands.
  6. Keyboard and mouse:
    • Connect a Bluetooth keyboard and mouse for easier text input and web browsing on your smart TV.

Pro Tip: Create custom macros on advanced universal remotes to perform multiple actions with a single button press, simulating voice command convenience without the privacy concerns.

Customizing Voice Control Settings

If you decide to keep some voice control features enabled, you can customize them to better suit your needs:

  1. Adjusting voice control sensitivity:
    • Navigate to “Settings” > “General” > “Voice” > “Voice Wake-up Sensitivity”
    • Choose between “High,” “Medium,” or “Low” to reduce accidental activations
    • Experiment with different settings to find the right balance
  2. Creating custom voice commands:
    • Go to “Settings” > “General” > “Voice” > “Custom Command”
    • Follow the prompts to set up personalized commands for specific actions
    • Create shortcuts for complex operations or frequently used features
  3. Limiting voice control to specific apps:
    • In the Voice settings, look for “App Voice Control” or similar options
    • Toggle on/off voice control for individual apps as desired
    • Prioritize voice control for apps where it’s most useful (e.g., Netflix, YouTube)
  4. Setting up voice profiles:
    • Train your TV to recognize different family members’ voices
    • Customize content recommendations and app access based on voice profiles
    • Enhance privacy by limiting certain commands to specific voice profiles
  5. Customizing wake words:
    • Some models allow you to change the wake word from “Hi Bixby” to a custom phrase
    • Choose a unique wake word that’s less likely to be triggered accidentally
  6. Fine-tuning language settings:
    • Adjust accent and dialect settings for better voice recognition
    • Set up multiple languages if your household is multilingual

By fine-tuning these settings, you can strike a balance between convenience and privacy that works best for you and your family.

Privacy and Security Considerations for Smart TV Voice Control

As we become more aware of data privacy issues, it’s important to understand how voice control features on smart TVs might impact your privacy:

  1. Data collection practices:
    • Voice assistants typically collect and process voice data to improve their services
    • This data may be stored on Samsung’s servers or those of third-party providers (Google, Amazon)
    • Review Samsung’s privacy policy to understand what data is collected and how it’s used
  2. Managing microphone permissions:
    • Regularly review and adjust microphone permissions in your TV’s privacy settings
    • Consider disabling the microphone when not in use if your TV supports this feature
    • Be aware of which apps have access to the microphone and revoke unnecessary permissions
  3. Best practices for protecting your privacy:
    • Regularly clear voice data stored on your TV (if available in settings)
    • Be cautious about linking personal accounts to your TV’s voice assistant
    • Keep your TV’s software up to date to ensure you have the latest security patches
    • Use a strong, unique password for your Samsung account
    • Consider setting up two-factor authentication for added security
  4. Network security:
    • Ensure your home Wi-Fi network is secured with a strong password
    • Regularly update your router’s firmware to protect against vulnerabilities
    • Consider setting up a separate network for IoT devices, including your smart TV
  5. Legal aspects:
    • Be aware of your rights regarding data collection and privacy in your region
    • Familiarize yourself with the General Data Protection Regulation (GDPR) if you’re in the EU, or similar laws in other jurisdictions
    • Understand how to request the deletion of your personal data from Samsung if desired

By being mindful of these privacy aspects, you can enjoy the benefits of smart TV features while maintaining control over your personal information.

Impact of Disabling Voice Control on TV Performance

Turning off voice control features can have several effects on your Samsung TV’s performance:

  1. Processing speed:
    • Disabling voice control may slightly improve overall TV responsiveness
    • Background voice recognition processes will no longer consume system resources
  2. Remote control battery life:
    • Voice-enabled remotes may experience extended battery life when voice features are turned off
    • The microphone in the remote will no longer be actively listening, reducing power consumption
  3. Power consumption:
    • TVs with voice control disabled may use marginally less power
    • The difference is typically minimal but can add up over time
  4. Start-up time:
    • Some users report faster TV start-up times with voice control disabled
    • This can vary depending on the TV model and software version
  5. App performance:
    • Certain apps that heavily integrate with voice features may have reduced functionality
    • Most apps will continue to work normally without voice control

Note: The impact on performance can vary significantly between different Samsung TV models and series. High-end models may show less noticeable changes due to more powerful processors.

Voice Control in Different Samsung TV Series

Samsung offers various TV series, each with different voice control capabilities:

  1. QLED Series:
    • Top-of-the-line models with advanced voice control features
    • Often include far-field voice recognition for room-wide commands
    • Support for multiple voice assistants (Bixby, Google Assistant, Alexa)
  2. UHD Series:
    • Mid-range models with standard voice control options
    • Typically include Bixby and sometimes Google Assistant
    • Voice control usually limited to remote microphone use
  3. The Frame Series:
    • Lifestyle TV with voice control tailored for art mode and ambient features
    • Includes standard Bixby functionality
    • May have limited third-party assistant support
  4. Crystal UHD Series:
    • Entry-level 4K TVs with basic voice control features
    • Usually limited to Bixby with remote microphone
  5. Lifestyle TV Series (The Serif, The Sero, etc.):
    • Unique models with specialized voice commands for their distinct features
    • Often include Bixby and sometimes other assistants

When disabling voice control, consider your specific TV model and series to ensure you’re adjusting the correct settings.

Integrating Voice Control with Smart Home Ecosystems

For those who choose to keep voice control enabled, integrating it with a smart home ecosystem can provide enhanced functionality:

  1. Samsung SmartThings:
    • Use your TV as a hub for controlling other SmartThings-compatible devices
    • Create routines that include TV actions along with other smart home commands
  2. Google Home:
    • Link your Samsung TV to Google Home for broader voice control options
    • Control your TV using Google Assistant devices throughout your home
  3. Amazon Alexa:
    • Connect your TV to Alexa for seamless integration with Amazon’s ecosystem
    • Use Alexa-enabled devices to control your TV and other smart home gadgets
  4. Apple HomeKit:
    • Some newer Samsung TVs offer HomeKit support
    • Control basic TV functions using Siri and the Apple Home app
  5. IFTTT (If This Then That):
    • Create custom applets to automate TV actions based on other smart home triggers
    • Expand voice control capabilities beyond built-in assistant features

Remember, while integrating these systems can be convenient, it may also increase the complexity of managing privacy and security settings across multiple platforms.

Future of Voice Control in Samsung TVs

As technology continues to evolve, so does the landscape of voice control in smart TVs:

  1. Advanced AI integration:
    • Future Samsung TVs may feature more sophisticated AI for natural language processing
    • Expect improvements in context understanding and personalized responses
  2. Enhanced privacy features:
    • Upcoming models may include advanced on-device processing to minimize data sent to the cloud
    • Look for more granular control over voice data collection and usage
  3. Multimodal interactions:
    • Voice control may be combined with gesture recognition and eye-tracking for more intuitive interactions
    • This could lead to new ways of navigating and controlling your TV
  4. Improved accessibility:
    • Voice control features are likely to become more adaptable for users with different needs
    • Expect more customization options for voice feedback and command recognition
  5. Integration with emerging technologies:
    • As smart homes evolve, TV voice control may integrate with new types of devices and services
    • Potential for voice-controlled augmented reality experiences through the TV

Stay informed about these developments to make the most of your Samsung TV’s capabilities as they evolve.

When to Keep Voice Control Enabled

While this guide focuses on turning off voice control, there are scenarios where keeping it enabled can be beneficial:

  1. Accessibility needs:
    • Voice control can be invaluable for users with limited mobility or visual impairments
    • It provides an alternative means of interaction for those who struggle with traditional remote controls
  2. Hands-free convenience:
    • When multitasking or unable to use the remote, voice commands can be very helpful
    • Useful in situations like cooking, where hands may be occupied
  3. Smart home integration:
    • If you have a connected smart home setup, voice control can offer seamless interaction with other devices
    • Create complex routines that include TV actions along with other smart home commands
  4. Content discovery:
    • Voice search can be more efficient for finding specific content across multiple streaming services
    • Useful for navigating large libraries of content without tedious scrolling
  5. Language practice:
    • For language learners, voice control can provide an opportunity to practice pronunciation and listening skills

Consider your personal needs and usage patterns when deciding whether to keep voice control features active.

How to Re-enable and Optimize Voice Control

If you decide to turn voice control back on, follow these steps:

  1. Navigate to “Settings” > “General” > “Voice”
  2. Toggle on “Voice Wake-up” or “Bixby Voice”
  3. Follow any on-screen prompts to set up or reactivate the voice assistant

To reset voice control settings to default:

  1. Go to “Settings” > “General” > “Reset”
  2. Select “Reset Voice Settings”
  3. Confirm the action when prompted

Tips for improving voice recognition accuracy:

  1. Retrain the voice recognition system in a quiet environment
  2. Speak clearly and at a consistent volume when using voice commands
  3. Update your TV’s language and region settings if you’ve moved or changed preferences
  4. Regularly update your TV’s software to benefit from the latest improvements in voice recognition technology

Remember, optimizing voice control is an ongoing process. Don’t hesitate to adjust settings as your needs change or as new features become available.

Frequently Asked Questions (FAQs)

Will turning off voice control affect other smart features of my TV?

No, disabling voice control only affects voice-activated features. Other smart functions will continue to work normally.

Can I use voice control without the wake word feature?

Yes, most Samsung TVs allow you to use voice control by pressing the microphone button on the remote without enabling wake word detection.

Is it possible to delete my voice data from Samsung’s servers?

Check your TV’s privacy settings for options to delete voice data. You may also need to visit Samsung’s privacy website for additional data management options.

Will disabling voice control improve my TV’s performance?

It may slightly reduce background processes, but the impact on overall performance is usually minimal.

Can I use a different voice assistant on my Samsung TV?

Some Samsung TV models support multiple voice assistants. Check your TV’s specifications to see which options are available.

How often should I update my TV’s software for optimal voice control?

It’s recommended to check for updates monthly and install them promptly to ensure you have the latest features and security patches.

Can voice control be customized for multiple users in a household?

Some newer Samsung TV models offer voice recognition profiles, allowing customized experiences for different family members.

Are there any voice control features that work offline?

Basic voice commands for TV functions like volume and channel control may work offline, but most advanced features require an internet connection.

How can I prevent my TV from listening when I’m not using voice commands?

Disable the voice wake-up feature or turn off the microphone in your TV’s settings. Some models also have a physical microphone switch on the remote.

Is voice data encrypted when sent to Samsung’s servers?

Samsung states that they use encryption to protect voice data in transit and at rest, but it’s always good to review the latest privacy policy for specific details.


Mastering the voice control features of your Samsung TV empowers you to create a viewing experience that aligns perfectly with your preferences and privacy concerns. Whether you choose to disable voice control entirely, fine-tune its settings, or embrace its full potential, the key is to make an informed decision that enhances your enjoyment of your smart TV.

Remember that technology is constantly evolving, and Samsung continues to refine and improve its voice control features. Stay informed about updates and new capabilities, and don’t hesitate to revisit your settings as your needs or the technology changes.

Ultimately, the goal is to strike the right balance between convenience, functionality, and privacy. By understanding how to manage voice control on your Samsung TV, you’re taking an important step in customizing your smart home experience to suit your lifestyle.

We hope this comprehensive guide has provided you with all the information you need to confidently manage voice control on your Samsung TV. Happy viewing!

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