Fox News App Not Working on Insignia TV: The Easy Guide

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Author: Kajal Singh

As an avid Fox News viewer, there’s nothing more frustrating than eagerly settling down to catch up on the latest headlines, only to find that the Fox News app isn’t working on your Insignia TV. Whether the app won’t launch, keeps crashing, or is plagued by buffering issues, these problems can quickly derail your viewing experience. Fear not, as we’ve compiled the ultimate troubleshooting guide to help you resolve Fox News app issues on your Insignia TV and get back to staying informed.

Common Problems with the Fox News App on Insignia TVs

Before diving into the solutions, let’s take a look at some of the most common issues users face with the Fox News app on their Insignia TVs:

  1. App not launching or crashing upon startup: You select the Fox News app, but it either fails to open or immediately crashes back to the home screen.
  2. Freezing or unresponsive app during usage: The app becomes unresponsive or freezes while you’re navigating or watching content.
  3. Buffering or poor video quality while streaming content: Videos constantly buffer, or the picture quality is poor, making it challenging to enjoy your favorite Fox News programs.
  4. Error messages and codes related to the Fox News app: Encountering error messages like “Error Code 38” or “Content Unavailable” when trying to access the app or specific videos.
  5. App not updating or displaying outdated content: The Fox News app fails to refresh or update, displaying outdated news stories or not offering the latest features.

If you’ve experienced any of these issues, don’t worry – you’re not alone. Many Insignia TV owners have faced similar challenges, and there are proven troubleshooting steps you can take to resolve them.

Troubleshooting Steps for Fox News App Issues on Insignia TVs

To get the Fox News app up and running smoothly on your Insignia TV, follow these step-by-step troubleshooting methods:

  1. Check internet connection and Wi-Fi signal strength: A stable and fast internet connection is crucial for streaming content on your Insignia TV. Make sure your TV is connected to the correct Wi-Fi network and that the signal strength is strong. If necessary, try moving your router closer to the TV or consider using a wired Ethernet connection for better stability.
  2. Restart the Insignia TV and the Fox News app: Often, a simple restart can resolve minor glitches and issues. Turn off your Insignia TV, unplug it from the power outlet, wait for 30 seconds, and then plug it back in. Once the TV restarts, close any other apps running in the background the Fox News app and see if the issue persists.
  3. Clear cache and data for the Fox News app: Accumulated cache and data can sometimes cause apps to misbehave. To clear the cache and data for the Fox News app, go to your Insignia TV’s settings, find the app management section, select the Fox News app, and choose the option to clear cache and data.
  4. Update the Fox News app to the latest version: Keeping your apps updated is essential for optimal performance and compatibility. Check if there’s an update available for the Fox News app in the app store on your Insignia TV. If an update is available, download and install it to ensure you have the latest bug fixes and features.
  5. Update the Insignia TV firmware to the latest version: Similar to app updates, firmware updates for your Insignia TV can resolve compatibility issues and improve overall performance. Navigate to your TV’s settings, find the system or about section, and check for any available firmware updates. If an update is found, follow the on-screen instructions to download and install it.
  6. Reinstall the Fox News app on the Insignia TV: If the above steps don’t resolve the issue, try uninstalling and reinstalling the Fox News app. This process can help eliminate any corrupted files or settings that may be causing problems. To do this, go to your TV’s app settings, find the Fox News app, select “Uninstall,” and then reinstall the app from the app store.
  7. Factory reset the Insignia TV as a last resort: If you’ve exhausted all other troubleshooting options and the Fox News app still isn’t working correctly, a factory reset may be necessary. Keep in mind that this process will erase all your TV’s settings and installed apps, so make sure to note down any important preferences before proceeding. To factory reset your Insignia TV, go to the settings menu, find the “Reset” or “Restore” option, and follow the prompts to complete the process.

Advanced Troubleshooting for Persistent Fox News App Problems

If the basic troubleshooting steps don’t resolve your Fox News app issues, there may be more complex factors at play. Here are some advanced troubleshooting methods to consider:

  1. Verify Fox News app server status and outages: Sometimes, the problem may lie with the Fox News servers rather than your Insignia TV. Check the official Fox News website or social media channels for any reported outages or maintenance periods that could be affecting the app’s functionality.
  2. Check for compatibility issues between the app and Insignia TV model: Ensure that your Insignia TV model is compatible with the latest version of the Fox News app. Consult the app’s description in the app store or visit the official Fox News website for compatibility information.
  3. Diagnose network connectivity issues using Insignia TV network settings: If you suspect network-related problems, delve into your Insignia TV’s network settings to diagnose the issue. Check the network connection type, signal strength, and IP settings to identify any potential bottlenecks or misconfigurations.
  4. Contact Fox News customer support for app-specific assistance: If you’ve tried all the troubleshooting steps and still can’t resolve the issue, reach out to Fox News customer support for further guidance. They may provide app-specific solutions or acknowledge known issues affecting certain Insignia TV models.
  5. Contact Insignia TV customer support for hardware-related issues: In rare cases, the problem may be related to your Insignia TV’s hardware rather than the Fox News app itself. If you suspect a hardware issue, such as a malfunctioning Wi-Fi module or a faulty HDMI port, contact Insignia TV customer support for assistance and potential repair options.

Preventive Measures to Minimize Fox News App Issues

While troubleshooting is essential when issues arise, taking preventive measures can help minimize the occurrence of Fox News app problems on your Insignia TV:

  1. Ensure a stable and high-speed internet connection: Invest in a reliable internet service provider and a high-quality router to maintain a stable and fast connection for your Insignia TV. This will help prevent buffering, freezing, and other streaming-related issues.
  2. Regularly update the Fox News app and Insignia TV firmware: Stay on top of app and firmware updates to benefit from the latest bug fixes, performance improvements, and compatibility enhancements. Enable automatic updates or periodically check for updates manually to keep your TV and apps up to date.
  3. Avoid overloading the Insignia TV with too many apps or background processes: Close unnecessary apps and background processes to free up resources and prevent your TV from becoming sluggish. Regularly review your installed apps and uninstall those you no longer use to maintain optimal performance.
  4. Properly maintain the Insignia TV hardware and keep it ventilated: Dust accumulation and poor ventilation can lead to overheating, which may cause hardware issues and affect app performance. Regularly clean your TV’s vents and ensure it has adequate space for proper airflow.
  5. Use a surge protector to safeguard the Insignia TV from power fluctuations: Power surges and fluctuations can damage your TV’s internal components, leading to hardware issues that may impact app functionality. Connect your Insignia TV to a high-quality surge protector to protect it from electrical spikes and ensure a stable power supply.

Alternative News Apps and Workarounds for Insignia TVs

If you’re still experiencing issues with the Fox News app on your Insignia TV, or if you simply want to explore other options for staying informed, consider these alternative news apps and workarounds:

  1. Use the built-in web browser to access the Fox News website: Most Insignia TVs come with a built-in web browser that you can use to visit the official Fox News website. While not as convenient as the dedicated app, this method allows you to access the latest news stories and videos directly from the source.
  2. Try other news apps compatible with Insignia TVs: Explore alternative news apps available on your Insignia TV’s app store, such as CNN, MSNBC, or BBC News. These apps may offer similar content and features, ensuring you stay up to date with current events. Keep in mind that some apps, like YouTube and Hulu, may occasionally experience issues on Insignia TVs as well.
  3. Cast Fox News content from a mobile device using screen mirroring: If you have a compatible mobile device, such as a smartphone or tablet, you can use screen mirroring to cast Fox News content directly to your Insignia TV. This option allows you to access the Fox News app on your mobile device and display the content on the bigger screen.
  4. Connect a streaming device to access the Fox News app: Consider using a dedicated streaming device, like a Roku or Amazon Fire TV Stick, to access the Fox News app on your Insignia TV. These devices often have a more stable and optimized app ecosystem, which may provide a better streaming experience compared to the built-in Insignia TV app store.

Frequently Asked Questions (FAQs)

Why does the Fox News app keep crashing on my Insignia TV?

Various factors can cause the Fox News app to crash, including outdated software, insufficient storage space, or compatibility issues. Try the troubleshooting steps outlined in this guide to resolve the problem.

How do I fix the “Error Code 38” on the Fox News app on my Insignia TV?

“Error Code 38” typically indicates a network connectivity issue. Ensure your Insignia TV is properly connected to the internet and that your network is stable. If the problem persists, try clearing the app’s cache and data or reinstalling the app.

Can I watch Fox News live on the app on my Insignia TV?

Yes, the Fox News app on Insignia TVs offers live streaming of the Fox News channel. However, you may need a valid cable or satellite TV subscription to access the live content.

Is the Fox News app free on Insignia TVs?

The Fox News app itself is free to download and install on Insignia TVs. However, certain content, such as live streaming or exclusive videos, may require a paid subscription or a cable/satellite TV login.

How can I contact Fox News customer support for app-related issues?

You can reach out to Fox News customer support through their official website, email, or phone number. Visit the Fox News help center or look for the “Contact Us” section on their website for the most up-to-date contact information.

What should I do if the Fox News app won’t update on my Insignia TV?

If the Fox News app won’t update, try restarting your Insignia TV and checking for updates again. If the issue persists, ensure your TV has enough storage space and a stable internet connection. You can also try uninstalling and reinstalling the app to force the latest version to download.

Can I stream Fox News on my Insignia TV without the app?

Yes, you can access Fox News content on your Insignia TV without the app by using the built-in web browser to visit the official Fox News website. Alternatively, you can use screen mirroring from a compatible mobile device or connect a dedicated streaming device with the Fox News app installed.


Encountering issues with the Fox News app on your Insignia TV can be frustrating, but with the right troubleshooting steps and preventive measures, you can quickly get back to enjoying your favorite news content. Start by checking your internet connection, restarting your TV, and ensuring your apps and firmware are up to date. If the problems persist, try more advanced solutions like clearing the app’s cache and data, reinstalling the app, or exploring alternative news sources.

Remember, staying proactive is key to minimizing app issues on your Insignia TV. Regularly update your apps and firmware, maintain a stable internet connection, and keep your TV well-maintained to prevent potential problems. If all else fails, don’t hesitate to reach out to Fox News or Insignia TV customer support for further assistance.

With this ultimate troubleshooting guide at your fingertips, you’ll be equipped to tackle any Fox News app issues on your Insignia TV and ensure uninterrupted access to the latest news and information. Stay informed, stay entertained, and enjoy seamless streaming on your Insignia TV!

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